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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
11th
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.1%, up from 9.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 2.9%, up from 2.7% compared to the previous year. The mindshare of vCenter Configuration Manager is 0.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Nikhil Nikhil - PeerSpot reviewer
Compliance management has improved efficiency but licensing changes pose challenges
I am not using any advanced features or AI. I am employing a basic VMware vCenter setup for my infrastructure. Scalability has no major limitations, and the solution is efficient. Overall, it's satisfactory. I would rate the vCenter experience as seven out of ten due to concerns regarding license, pricing, and AI features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The solution is stable."
"If I assess Intune's user experience, I would say it is perfect and simple."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"It gives us more speed to deliver services and applications, and we rely on security."
"Technical support is good."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Can standardize patching and deployments across affiliates."
"I particularly appreciate the reporting capabilities, as they allow for in-depth analysis of logs and the ability to interpret alerts effectively, enabling informed responses."
"Reliable, stable and scalable."
"Beneficial patch management and template features."
"The most valuable feature of vCenter Configuration Manager is the automated processes."
"The most valuable features of this solution are the ability to manage all of our environments allowing us to have better functionality and high availability."
"The product's deployment phase was easy."
"The management of vCenter Configuration Manager can support the UI interface. It helps in monitoring, logging alert and performance, forecasting the system to provide services in the environment."
"There are a lot of useful features, such as DRS, ease of use, and many configuration options."
 

Cons

"Intune endpoint analytics can be challenging."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"It needs incorporation of Knox, ZeroTouch, etc."
"Intune has limited integration with non-Microsoft solutions."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"We would like to see this solution handle more multitasking."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Resource management on the base servers is sluggish and could be improved."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"The only challenge my company faces with the solution in relation to the customers is something that is directly related to the tool's pricing."
"Many major industry players like VMware, Microsoft, and Oracle often fall short in software coding and the smooth release of new versions."
"It should be easier to use alternate storage."
"There are a lot of steps to do the configuration. We have to do it step by step and it is time-consuming. If it was easier it could be done quicker. There should be a preloaded configuration."
"SAP CRM could improve by adding additional automation features."
"We would like to improve the UI interface and customer experience in vCenter Configuration Manager. We need a speed-based system, which is methodology checked. The migration functions, from one hardware to another and the nodes must be a partner of four nodes, which acts as a weakness. They should have advanced training and course material for vCenter solutions."
"If the solution could manage on-premises and cloud resources with the help of one tool, it would be an extra agent."
"The product's high price is an area with certain shortcomings where improvements are required."
 

Pricing and Cost Advice

"The tool is cheaper than our company's other MDM tools."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"The Intune license model is costly."
"It is reasonable for the features it has."
"We have the business premium licenses for the solution."
"The solution is cost-efficient."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"We're looking at less than $100,000 USD for this solution."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"The product is expensive."
"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."
"The solution is quite expensive."
"Users need to pay a yearly licensing fee for the solution, which is expensive."
"It is an expensive solution."
"The solution comes with three-year support. We have to renew the support annually after the three years are up."
"We have to pay for the whole bundle and individual pricing is not available. One license costs us almost $200 every year."
"Price-wise, the product is an affordable one. The additional expenses, apart from the licensing costs of the solution, are attached to the support a user wants to receive from vCenter Configuration Manager's end."
"The price of the solution is expensive. However, it is reasonably priced compared to competitors."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
34%
Computer Software Company
11%
Government
6%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
17%
Insurance Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about vCenter Configuration Manager?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
Regarding the licensing part, previously I was able to acquire the license with an eight-core configuration. Now it r...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.