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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
351
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
12th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
15th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.9%, up from 3.0% compared to the previous year. The mindshare of vCenter Configuration Manager is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
BMC TrueSight Server Automation3.9%
vCenter Configuration Manager2.0%
Other88.7%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
MI
Principal Consultant Engineer at Estarta Solutions
Migration streamlines processes while real-time monitoring opportunities remain
The migration feature of vCenter Configuration Manager is the most loved feature so far. This particular feature is valuable because it is vendor-oriented and works with VMware, which makes your life easy. Regarding system reliability, it is helpful. When you design it for the process, it will help you minimize the downtime, and it will help the reliability of the system. vCenter Configuration Manager has impacted my organization positively, but it's not fully deployed yet; we only use it for one or two tasks, and our team goes back to using the vCenter itself. However, further on, maybe we'll find a use case that will help us use the configuration manager.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like Intune's Autopilot functionality, which enables one-touch deployment. Dynamic grouping is another feature we find valuable working in academia. We have people in buckets based on their roles in the university, such as faculty, staff, alum, or grad. Sometimes, they will fit into multiple places, and dynamic grouping helps with that."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"The best features in Microsoft Intune that I appreciate most are its centralized features."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"The dashboards, the security, and the customization capabilities work very well for us."
"For the price, the features included with Microsoft are appealing."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Can standardize patching and deployments across affiliates."
"It provides the possibility to manage any type of infrastructure object."
"The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team."
"It gives us more speed to deliver services and applications, and we rely on security."
"The best feature of the solution is patch automation."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"I like vMotion because it manages fault tolerance."
"The solution is stable and reliable."
"The platform is straightforward and user friendly."
"In large implementations, especially in regulated environments, vCenter's automation capabilities prove invaluable for implementing new processes efficiently."
"Reliable, stable and scalable."
"There are a lot of useful features, such as DRS, ease of use, and many configuration options."
"My experience working with this solution has been good and I recommend it."
"By taking manual tasks and automating them, it provides a great value for the customer."
 

Cons

"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"The Mac integration has room for improvement."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"It would be helpful if there was proactive remediation."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"We would like to see this solution handle more multitasking."
"Jobs were supposed to run automatically and, if there was a failure, it was supposed to fix it. But that was not happening."
"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"In some versions, we do have stability, especially 8.5."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"There are some complexities within the system center. For example, we use two different applications for updates and the deployment of the machine. We also have another third party solution."
"The price could be reduced."
"The technical support is not as responsive as it could be. They are slow to respond to our issues with a resolution."
"The technical support is not bad. It is good internally for our organization, and we are not facing any problems now. We have not taken platinum support, so our teams that are operating from the client site will have to wait longer to get their problems fixed."
"The customer service and support are not as good as that of other solutions. It is not very fast."
"There isn't a clear document covering all the errors. It would be helpful if the company provided better documentation for solving issues."
"The solution could be more integrated with the Microsoft environment."
"I would like there to be support for this solution in Iran."
 

Pricing and Cost Advice

"It is reasonable for the features it has."
"Every customer used to purchase licenses based on their needs."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"For organizations that are a Microsoft shop, the pricing is compelling."
"It is not expensive."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The tool is cheaper than our company's other MDM tools."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The solution is quite expensive compared to other vendors."
"We're looking at less than $100,000 USD for this solution."
"The product's pricing depends on the number of servers."
"The product is expensive."
"I am not knowledgeable with the pricing of the product."
"The product price and licensing fees are reasonable, especially when compared to other products in the market."
"It's a large application. It consumes a lot of resources. Sometimes the price is too high for our customers. If they buy it directly from VMware, its hard to convince the customer that we will bring down the total cost of ownership, in the end."
"vCenter's pricing is reasonable, but nowadays, they are drastically increasing their prices, which is pathetic."
"The price of the solution is expensive."
"Price-wise, the product is an affordable one. The additional expenses, apart from the licensing costs of the solution, are attached to the support a user wants to receive from vCenter Configuration Manager's end."
"This product is not cheap. I have a yearly license for vCenter and the license is not cheap."
"Their licensing costs are high. But I think for the scale that we are using, it's suitable. If you use it on a larger scale with many servers, you have to pay a lot of money for them. I think it's suitable for organizations that don't need expert people that want more money each year or each month because it's a straightforward solution. We prefer to pay for these products that are integrated and straightforward."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
24%
Construction Company
7%
Energy/Utilities Company
5%
Comms Service Provider
5%
Construction Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business142
Midsize Enterprise57
Large Enterprise170
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...
What is your primary use case for vCenter Configuration Manager?
My usual use cases for vCenter Configuration Manager mainly involve migration, shift and lift mainly, and some type o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: April 2026.
892,487 professionals have used our research since 2012.