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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
363
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
12th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
15th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.9%, up from 3.0% compared to the previous year. The mindshare of vCenter Configuration Manager is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
BMC TrueSight Server Automation3.9%
vCenter Configuration Manager2.0%
Other88.7%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack Solutions Pvt Ltd
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
MI
Principal Consultant Engineer at Estarta Solutions
Migration streamlines processes while real-time monitoring opportunities remain
The migration feature of vCenter Configuration Manager is the most loved feature so far. This particular feature is valuable because it is vendor-oriented and works with VMware, which makes your life easy. Regarding system reliability, it is helpful. When you design it for the process, it will help you minimize the downtime, and it will help the reliability of the system. vCenter Configuration Manager has impacted my organization positively, but it's not fully deployed yet; we only use it for one or two tasks, and our team goes back to using the vCenter itself. However, further on, maybe we'll find a use case that will help us use the configuration manager.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Endpoint Manager has been around the longest, it's survived, it's matured and it's the top dog in general."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"It is absolutely a positive investment."
"We have not experienced any bugs or glitches with this solution."
"The most valuable aspect of the product is data loss prevention, which is really a benefit of the platform in general."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"If they have Office 365 or Azure, Intune is by far the best choice."
"With BMC, we even configured applications, like IE or things that were Java-related, and when we scheduled the jobs, it worked fine, saved us time, and there was no need for resources to monitor them."
"The most valuable feature of this solution is that it is agile."
"Scalability is good."
"It provides the possibility to manage any type of infrastructure object."
"If you do not want the hassle of multiple tools and handling multiple vendors, this is your go to solution."
"The ability to script and create BL packages to perform various functions makes automating our environment relatively easy to do."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"It is a stable solution."
"It is a very stable solution."
"It has many valuable features that serve many purposes."
"Stability-wise, I rate the solution a ten out of ten."
"My experience managing virtual environments using vCenter Configuration Manager has been quite smooth. Over time, I've observed that there's been a significant local competency built around the product, especially in India, where ESXi and VMware dominate the market. It's evident that vCenter Configuration Center is the preferred management tool in this context, and it's relatively easy to find expertise in the market."
"By taking manual tasks and automating them, it provides a great value for the customer."
"The market share of VMware is huge. It is not even necessary to prove the capabilities attached to the product."
"I particularly appreciate the reporting capabilities, as they allow for in-depth analysis of logs and the ability to interpret alerts effectively, enabling informed responses."
 

Cons

"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."
"It could offer more attributes for authentication."
"Intune could be improved by organizing different solutions, like Defender and Sentinel, into a single package. This would allow us to focus on security while Microsoft manages other areas. Having a unified solution would drive better management of various sectors. Although the Intune user experience is good, we should continue enhancing it."
"I would like Intune to natively support easier report generation. This improvement would enable less experienced staff to run reports more efficiently without relying on additional tools or functions."
"There can be delays in the deployment of new policies."
"In some versions, we do have stability, especially 8.5."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"Needs more use cases into compliance management and the remediation process."
"We would like to see this solution handle more multitasking."
"I would like to see more container integration in the next release of this solution."
"BMC TrueSight Server Automation's scripting needs improvement."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"They could improve the hybrid-cloud environment and its management, not only for the local host but also including the connection between public and private cloud."
"Regarding the licensing part, previously I was able to acquire the license with an eight-core configuration. Now it requires a 16-core setup, which is difficult for customers who have fewer connections to the servers."
"The licensing model has shifted from socket-based to core-based licensing, resulting in increased customer costs. Moreover, if a customer utilizes software like VMware, which integrates seamlessly with ESXi, it becomes even more challenging to consider replacing ESXi. Hence, many customers, particularly in India, are actively exploring alternatives."
"Some of the migrations are difficult to manage since the solution is not compatible with a few of the operating systems, which poses a challenge during the physical to virtual migration process."
"Not very user friendly, too many configurations."
"The product's high price is an area with certain shortcomings where improvements are required."
"It is not so user-friendly that you can just start the host and everything works."
"Additionally, they could improve the hybrid-cloud environment and its management, not only for the localhost but also including the connection between the public and private cloud."
 

Pricing and Cost Advice

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"Its pricing seems reasonable."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"The tool is cheaper than our company's other MDM tools."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"The product is expensive."
"The solution is quite expensive compared to other vendors."
"I have a license to cover four hosts."
"Their licensing costs are high. But I think for the scale that we are using, it's suitable. If you use it on a larger scale with many servers, you have to pay a lot of money for them. I think it's suitable for organizations that don't need expert people that want more money each year or each month because it's a straightforward solution. We prefer to pay for these products that are integrated and straightforward."
"We have to pay for the whole bundle and individual pricing is not available. One license costs us almost $200 every year."
"I am not knowledgeable with the pricing of the product."
"vCenter's pricing is reasonable, but nowadays, they are drastically increasing their prices, which is pathetic."
"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."
"The price of the solution is expensive. However, it is reasonably priced compared to competitors."
"It is on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
24%
Construction Company
7%
Energy/Utilities Company
5%
Comms Service Provider
5%
Construction Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business167
Midsize Enterprise62
Large Enterprise182
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise11
Large Enterprise20
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...
What is your primary use case for vCenter Configuration Manager?
My usual use cases for vCenter Configuration Manager mainly involve migration, shift and lift mainly, and some type o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: April 2026.
895,399 professionals have used our research since 2012.