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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 8.2%, down from 10.1% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.2%, up from 2.9% compared to the previous year. The mindshare of vCenter Configuration Manager is 1.5%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune8.2%
vCenter Configuration Manager1.5%
BMC TrueSight Server Automation3.2%
Other87.1%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
Nikhil Nikhil - PeerSpot reviewer
Information Technology Operations Lead at TT Systems LLC
Compliance management has improved efficiency but licensing changes pose challenges
I am not using any advanced features or AI. I am employing a basic VMware vCenter setup for my infrastructure. Scalability has no major limitations, and the solution is efficient. Overall, it's satisfactory. I would rate the vCenter experience as seven out of ten due to concerns regarding license, pricing, and AI features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune does help me save time in terms of management of various devices—I don't have to go to those locations to manage the devices at those locations, I can do it remotely, which is very helpful."
"The ability to manage devices with different sets of policies is most valuable."
"Microsoft Intune is the best solution available; we can connect with any device and handle all queries, which sets it apart from other tools available in the market."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"Compliance and the policies that can be set are the most valuable features."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"Technical support is good."
"The best feature of the solution is patch automation."
"The most important feature is the schedulings."
"The solution is stable."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"Can standardize patching and deployments across affiliates."
"My primary use case is for migration"
"The most valuable feature of vCenter Configuration Manager is the automated processes."
"vCenter Configuration Manager is a stable solution that is very easy to manage and deploy."
"It is a stable solution."
"There are a lot of useful features, such as DRS, ease of use, and many configuration options."
"My experience managing virtual environments using vCenter Configuration Manager has been quite smooth. Over time, I've observed that there's been a significant local competency built around the product, especially in India, where ESXi and VMware dominate the market. It's evident that vCenter Configuration Center is the preferred management tool in this context, and it's relatively easy to find expertise in the market."
"The migration feature of vCenter Configuration Manager is the most loved feature so far."
"It is a very stable solution."
 

Cons

"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"There is no catalog for mobile access management (MAM) security."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"I find the price for Microsoft Intune too high, which represents an area for improvement in Microsoft's pricing model."
"Needs more use cases into compliance management and the remediation process."
"We would like to see this solution handle more multitasking."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"BMC TrueSight Server Automation's scripting needs improvement."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"There is no other functionality available to patch the containers that we need to include."
"The technical support is not as responsive as it could be. They are slow to respond to our issues with a resolution. There should be online chat support added."
"The only challenge my company faces with the solution in relation to the customers is something that is directly related to the tool's pricing."
"The dashboards in vCenter Configuration Manager are an area with certain shortcomings where improvements are required."
"Users need to pay a licensing fee for the solution, which could be cheaper."
"There are a lot of steps to do the configuration. We have to do it step by step and it is time-consuming. If it was easier it could be done quicker. There should be a preloaded configuration."
"Occasionally, we encounter issues with updates regarding failing or losing configuration information for the product."
"There are some complexities within the system center. For example, we use two different applications for updates and the deployment of the machine. We also have another third party solution."
"The solution needs to add its own backup system because it has issues integrating with third-party solutions."
 

Pricing and Cost Advice

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"The tool is cheaper than our company's other MDM tools."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"We're looking at less than $100,000 USD for this solution."
"The product is expensive."
"The product's pricing depends on the number of servers."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The solution is quite expensive compared to other vendors."
"It's a large application. It consumes a lot of resources. Sometimes the price is too high for our customers. If they buy it directly from VMware, its hard to convince the customer that we will bring down the total cost of ownership, in the end."
"It is on a yearly basis."
"I rate the tool's pricing an eight out of ten. The product has increased its cost by at least two to three times its previous cost."
"Price-wise, the product is an affordable one. The additional expenses, apart from the licensing costs of the solution, are attached to the support a user wants to receive from vCenter Configuration Manager's end."
"This product is not cheap. I have a yearly license for vCenter and the license is not cheap."
"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."
"The pricing is mid-range so I rate it a six out of ten."
"Their licensing costs are high. But I think for the scale that we are using, it's suitable. If you use it on a larger scale with many servers, you have to pay a lot of money for them. I think it's suitable for organizations that don't need expert people that want more money each year or each month because it's a straightforward solution. We prefer to pay for these products that are integrated and straightforward."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Financial Services Firm
29%
Energy/Utilities Company
6%
Educational Organization
5%
University
5%
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What do you like most about vCenter Configuration Manager?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: December 2025.
880,844 professionals have used our research since 2012.