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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
11th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 11.9%, up from 10.8% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.7% compared to the previous year. The mindshare of vCenter Configuration Manager is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Raouf Mahfoud Silhadi - PeerSpot reviewer
Offers great flexibility and is useful to help users migrate from physical to virtual servers
It is not an easily scalable tool, but it is possible if you have a new platform or want to expand a platform. You need to reconfigure everything and reinstall the tool from the beginning. If you want to use a different sizing, you can change it directly from the actual one, but you need to plan it beforehand. Imagine you have only vCenter Configuration Manager for three servers, and you didn't know that in the future, you may have more physical servers. When you add more physical servers to your environment, you need to resize your vCenter Configuration Manager to follow the huge added workload. In the aforementioned case, you need to prepare your vCenter, but I don't see such configurations being complex, though some customers have not done it before and may find it complex. Using the scalability features of the product is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Microsoft Intune include providing visibility into devices and the ability to manage them remotely."
"The solution is stable."
"Microsoft Intune is very stable due to its cloud-based infrastructure and its reliability in performance."
"Autopilot is the most valuable feature."
"The mobile device management is very useful."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"For the price, the features included with Microsoft are appealing."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"It gives us more speed to deliver services and applications, and we rely on security."
"Scalability is good."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"I like vMotion because it manages fault tolerance."
"The clustering part and the load balancing part are most valuable."
"vCenter Configuration Manager is a very good product, it works well."
"The most valuable feature is the ability to see which virtual machines need more resources or are over-committed."
"We can scale the solution as needed."
"vCenter alone is enough for me because vCenter is a cluster environment and cluster solution for virtualization environments."
"This solution supports multiple platforms in a single solution."
"This solution is good for individual storage."
 

Cons

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
"The Mac integration has room for improvement."
"The architecture is big, so the initial setup is not a straightforward task."
"Needs more use cases into compliance management and the remediation process."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Resource management on the base servers is sluggish and could be improved."
"BMC TrueSight Server Automation's scripting needs improvement."
"There is no other functionality available to patch the containers that we need to include."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"The solution needs to add its own backup system because it has issues integrating with third-party solutions."
"It should be easier to use alternate storage."
"Users need to pay a licensing fee for the solution, which could be cheaper."
"If the solution could manage on-premises and cloud resources with the help of one tool, it would be an extra agent."
"The platform's certificate management functionality can be challenging, along with troubleshooting when issues arise."
"There isn't a clear document covering all the errors. It would be helpful if the company provided better documentation for solving issues."
"The tool's performance needs to be improved."
"The only challenge my company faces with the solution in relation to the customers is something that is directly related to the tool's pricing."
 

Pricing and Cost Advice

"Microsoft Intune is expensive."
"The pricing needs improvement."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"I have no comment on pricing of the solution."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"It is on a yearly basis."
"It's a large application. It consumes a lot of resources. Sometimes the price is too high for our customers. If they buy it directly from VMware, its hard to convince the customer that we will bring down the total cost of ownership, in the end."
"Price-wise, the product is an affordable one. The additional expenses, apart from the licensing costs of the solution, are attached to the support a user wants to receive from vCenter Configuration Manager's end."
"The price of the solution is expensive. However, it is reasonably priced compared to competitors."
"It is an expensive product."
"The price of the solution is expensive."
"We have to pay for the whole bundle and individual pricing is not available. One license costs us almost $200 every year."
"I rate the tool's pricing an eight out of ten. The product has increased its cost by at least two to three times its previous cost."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Financial Services Firm
33%
Computer Software Company
10%
Wholesaler/Distributor
7%
Government
6%
Computer Software Company
18%
Financial Services Firm
17%
Insurance Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about vCenter Configuration Manager?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for vCenter Configuration Manager?
The product price and licensing fees are reasonable, especially when compared to other products in the market.
What needs improvement with vCenter Configuration Manager?
From my perspective, I won't recommend any changes in the operations associated with VMware Live Recovery (VLR). The ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.