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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
368
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
12th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
15th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.9%, up from 3.0% compared to the previous year. The mindshare of vCenter Configuration Manager is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
BMC TrueSight Server Automation3.9%
vCenter Configuration Manager2.0%
Other88.7%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
MI
Principal Consultant Engineer at Estarta Solutions
Migration streamlines processes while real-time monitoring opportunities remain
The migration feature of vCenter Configuration Manager is the most loved feature so far. This particular feature is valuable because it is vendor-oriented and works with VMware, which makes your life easy. Regarding system reliability, it is helpful. When you design it for the process, it will help you minimize the downtime, and it will help the reliability of the system. vCenter Configuration Manager has impacted my organization positively, but it's not fully deployed yet; we only use it for one or two tasks, and our team goes back to using the vCenter itself. However, further on, maybe we'll find a use case that will help us use the configuration manager.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automatic patch management feature in the Intune Suite is helpful."
"Microsoft Intune is a scalable, secure, and cost-effective endpoint management solution that aligns with modern workplace needs."
"It is a very helpful solution."
"The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time."
"The solution is easy to use and it has good performance."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users."
"The solution is scalable, and we currently have tens of thousands of users within our organization using the solution."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"We have a fully automated patching process which has been absolutely phenomenal."
"The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time."
"The solution is stable."
"The most important feature is the schedulings."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Our clients have better knowledge of how they have to provision hardware and when they will need to provision hardware, making for more predictable environments and preventing future problems."
"Technical support is perfect."
"I would recommend this solution to others, it has worked very well for me."
"vCenter has some good user experience, and the initial setup is straightforward."
"Scalability has no major limitations, and the solution is efficient."
"The platform's automation capabilities help reduce manual configuration efforts, speeding up deployment and management tasks."
"vCenter Configuration Manager is a stable solution that is very easy to manage and deploy."
"It's a very nice solution for our needs."
 

Cons

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"One area where Microsoft Intune could improve is policy troubleshooting and reporting. Identifying why a device is non-compliant or why a deployment failed can sometimes require longer than expected."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"It should be easier to define policies and comply with those policies."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."
"The setup of this suite is very complicated. It needs to be simplified."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"I would like to see more container integration in the next release of this solution."
"I would like to see more container integration in the next release of this solution."
"The complexity of it and the time to implement it drove us to a different solution."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"It should be easier to use alternate storage."
"The technical support could be faster."
"It would be better to integrate this infrastructure with native cloud environments, but we can't do it. We are trying to improve our experience by converting our infrastructure through virtualization on native cloud environments and workloads."
"The cost of this solution should be improved."
"It is not so user-friendly that you can just start the host and everything works."
"The solution could provide even more capacity."
"The product's high price is an area of concern where improvements are required."
"The dashboards in vCenter Configuration Manager are an area with certain shortcomings where improvements are required."
 

Pricing and Cost Advice

"Its price is quite okay. I wish they provide certain additional features with the same license."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"The E5 license is expensive."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"The purchase of the product was handled by someone else."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"The solution is quite expensive compared to other vendors."
"The product's pricing depends on the number of servers."
"The product is expensive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"We're looking at less than $100,000 USD for this solution."
"vCenter's pricing is reasonable, but nowadays, they are drastically increasing their prices, which is pathetic."
"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."
"Price-wise, the product is an affordable one. The additional expenses, apart from the licensing costs of the solution, are attached to the support a user wants to receive from vCenter Configuration Manager's end."
"The solution comes with three-year support. We have to renew the support annually after the three years are up."
"It's a large application. It consumes a lot of resources. Sometimes the price is too high for our customers. If they buy it directly from VMware, its hard to convince the customer that we will bring down the total cost of ownership, in the end."
"I am not knowledgeable with the pricing of the product."
"Users need to pay a yearly licensing fee for the solution, which is expensive."
"It is an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
23%
Construction Company
7%
Energy/Utilities Company
6%
Comms Service Provider
5%
Construction Company
13%
Financial Services Firm
9%
Marketing Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business176
Midsize Enterprise60
Large Enterprise183
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise11
Large Enterprise20
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...
What is your primary use case for vCenter Configuration Manager?
My usual use cases for vCenter Configuration Manager mainly involve migration, shift and lift mainly, and some type o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: April 2026.
896,298 professionals have used our research since 2012.