BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

BMC Helix and Broadcom are both solutions in the Configuration Management category. BMC Helix is ranked #13 with an average rating of 9.0, while Broadcom is ranked #16 with an average rating of 7.8. BMC Helix holds a 3.8% mindshare in CM, compared to Broadcom’s 2.1% mindshare. Additionally, 90% of BMC Helix users are willing to recommend the solution, compared to 96% of Broadcom users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

vCenter Configuration Manager and BMC TrueSight Server Automation are two leading solutions for server automation and configuration. BMC TrueSight Server Automation seems to have an edge in terms of features, while vCenter Configuration Manager is noted for its pricing and support.

Features: vCenter Configuration Manager integrates well with VMware environments, offers comprehensive compliance management, and provides straightforward deployment. BMC TrueSight Server Automation offers advanced automation capabilities, scalability, and extensive documentation.

Room for Improvement: vCenter Configuration Manager needs better reporting tools, more customizable compliance checks, and enhanced user interface design. BMC TrueSight Server Automation can improve in terms of intuitive design, patch management, and user-friendly navigation.

Ease of Deployment and Customer Service: vCenter Configuration Manager offers straightforward deployment in VMware environments and responsive customer service. BMC TrueSight Server Automation has more complex deployment and mixed reviews on customer support.

Pricing and ROI: vCenter Configuration Manager users find the pricing reasonable with fast ROI in VMware-heavy setups. BMC TrueSight Server Automation, despite higher costs, delivers strong ROI due to its robust feature set.

To learn more, read our detailed BMC TrueSight Server Automation vs. vCenter Configuration Manager Report (Updated: April 2026).

Buyer's Guide

BMC TrueSight Server Automation vs. vCenter Configuration Manager

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.9%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.8%, up from 3.0% compared to the previous year. The mindshare of vCenter Configuration Manager is 2.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.9%
BMC TrueSight Server Automation	3.8%
vCenter Configuration Manager	2.1%
Other	89.2%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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ManishKumar27

System Manager at State Bank of India

Achieve cost-effective and efficient operations with automated compliance and patch management

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

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Mohamad Irshidat

Principal Consultant Engineer at Estarta Solutions

Migration streamlines processes while real-time monitoring opportunities remain

The migration feature of vCenter Configuration Manager is the most loved feature so far. This particular feature is valuable because it is vendor-oriented and works with VMware, which makes your life easy. Regarding system reliability, it is helpful. When you design it for the process, it will help you minimize the downtime, and it will help the reliability of the system. vCenter Configuration Manager has impacted my organization positively, but it's not fully deployed yet; we only use it for one or two tasks, and our team goes back to using the vCenter itself. However, further on, maybe we'll find a use case that will help us use the configuration manager.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers very good integration with broader enterprise systems and allows companies to capitalize on costs, especially if they are a Microsoft shop."

"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."

"Intune reduces the load on our on-prem Active Directory by having everything go to one Intune panel, so we can configure group policies, deploy applications, and manage devices, and it has really improved our operations."

"The integration with conditional access is great."

"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."

"EAM is a godsend."

"The policies on the solution are very good, the process of enrolling devices is a useful aspect for us, the features that allow us to control the devices are helpful, the initial setup is not hard at all, technical support, in general, has been quite helpful, we've found the configuration capabilities to be quite good, and so far, the solution is fast and has an intuitive interface."

"The features I found most valuable in Intune are its user visibility and troubleshooting options."

More Microsoft Intune pros

"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."

"It gives us more speed to deliver services and applications, and we rely on security."

"Versatile capabilities in deployment and releasing of software products."

"We have a fully automated patching process which has been absolutely phenomenal."

"Technical support is good."

"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."

"The most valuable feature of this solution is that it is agile."

"If you do not want the hassle of multiple tools and handling multiple vendors, this is your go to solution."

More BMC TrueSight Server Automation pros

"The interface is very user-friendly and the solution is simple to use."

"This is the best solution for management for the server administrator. VMware has been on the market for many years, so they have a lot of solutions. For on-premises, VMware is the best available solution."

"vCenter Configuration Manager is a very good product, it works well."

"I have used many different platforms during my career but the solution has always stood out."

"Our clients have better knowledge of how they have to provision hardware and when they will need to provision hardware, making for more predictable environments and preventing future problems."

"It is a stable solution with high availability, and we have had no problems."

"The most valuable features are vMotion and high availability, and I appreciate it because it's very easy to set up and configure new disks and servers."

"The technical support services are good."

More vCenter Configuration Manager pros

Cons

"However, due to access limitations, we are unable to deploy certain security features on end-user devices."

"The technical support from Microsoft is not good, they take a long time to respond to a case and they do not update you on what is happening on a case."

"Microsoft Intune has a latency response time issue. The latency has room for improvement."

"Intune has limited integration with non-Microsoft solutions."

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."

"My whole team is saying that they would rate technical support a three or four out of ten."

"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."

"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."

More Microsoft Intune cons

"We would like to see this solution handle more multitasking."

"There is no other functionality available to patch the containers that we need to include."

"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."

"Resource management on the base servers is sluggish and could be improved."

"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."

"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

"I would like to see more container integration in the next release of this solution."

"Cost of ownership can be quite substantial"

More BMC TrueSight Server Automation cons

"The interface itself is not very user-friendly."

"It should be easier to use alternate storage."

"This product is not cheap. I have a yearly license for vCenter and the license is not cheap."

"Error reporting should be more precise and descriptive, and there is no way to filter the logs. It would be helpful if its logs analysis can be more detailed, and the logs can be filtered."

"We would like to improve the UI interface and customer experience in vCenter Configuration Manager. We need a speed-based system, which is methodology checked. The migration functions, from one hardware to another and the nodes must be a partner of four nodes, which acts as a weakness. They should have advanced training and course material for vCenter solutions."

"The dashboards in vCenter Configuration Manager are an area with certain shortcomings where improvements are required."

"There isn't a clear document covering all the errors. It would be helpful if the company provided better documentation for solving issues."

"Regarding the licensing part, previously I was able to acquire the license with an eight-core configuration. Now it requires a 16-core setup, which is difficult for customers who have fewer connections to the servers."

More vCenter Configuration Manager cons

Pricing and Cost Advice

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"The solution is cost-efficient."

"I rate Intune five out of 10 for pricing. It's expensive."

"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."

"Microsoft licenses are costly."

More Microsoft Intune pricing and cost advice

"The solution is quite expensive compared to other vendors."

"We're looking at less than $100,000 USD for this solution."

"The product is expensive."

"The product's pricing depends on the number of servers."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"Price-wise, the product is an affordable one. The additional expenses, apart from the licensing costs of the solution, are attached to the support a user wants to receive from vCenter Configuration Manager's end."

"The product is highly-priced."

"It's a large application. It consumes a lot of resources. Sometimes the price is too high for our customers. If they buy it directly from VMware, its hard to convince the customer that we will bring down the total cost of ownership, in the end."

"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."

"The price of the solution is expensive."

"Their licensing costs are high. But I think for the scale that we are using, it's suitable. If you use it on a larger scale with many servers, you have to pay a lot of money for them. I think it's suitable for organizations that don't need expert people that want more money each year or each month because it's a straightforward solution. We prefer to pay for these products that are integrated and straightforward."

"I rate the tool's pricing an eight out of ten. The product has increased its cost by at least two to three times its previous cost."

"The solution is quite expensive."

More vCenter Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

21%

Construction Company

Manufacturing Company

Energy/Utilities Company

Construction Company

13%

Financial Services Firm

Marketing Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	186
Midsize Enterprise	62
Large Enterprise	184

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	11
Large Enterprise	20

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for BMC TrueSight Server Automation?

The solution is expensive. It has perpetual licenses.

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What needs improvement with BMC TrueSight Server Automation?

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...

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What is your primary use case for BMC TrueSight Server Automation?

My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...

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What is your experience regarding pricing and costs for vCenter Configuration Manager?

Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.

See all answers

What needs improvement with vCenter Configuration Manager?

My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...

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What is your primary use case for vCenter Configuration Manager?

My usual use cases for vCenter Configuration Manager mainly involve migration, shift and lift mainly, and some type o...

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

May 2026

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Buyer's Guide

BMC TrueSight Server Automation

May 2026

Download BMC TrueSight Server Automation product report

Buyer's Guide

vCenter Configuration Manager

May 2026

Download vCenter Configuration Manager product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

vCM

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BMC TrueSight Server Automation is used for automating server maintenance tasks like patching, compliance, and vulnerability remediation. It supports application deployment, auditing, configuration management, and multi-OS compatibility in private-cloud environments.

BMC TrueSight Server Automation optimizes IT operations by automating infrastructure management, enhancing security, and maintaining compliance. Organizations gain from centralized or decentralized setups, integrating with vulnerability tools for efficient remediation. Despite its capabilities, command line interface, reporting, setup complexity, and REST API integration require improvements. Users demand better provisioning, multitasking, security tool integration, and resource management, alongside more comprehensive training resources for streamlined onboarding.

What are the key features of BMC TrueSight Server Automation?

Patch Automation: Streamlines patch management and vulnerability remediation.
Compliance Management: Offers out-of-the-box compliance templates for regulatory standards.
Multi-OS Compatibility: Supports multiple operating systems for diverse environments.
Scripting and BL Package Creation: Facilitates cross-platform automation and deployments.
Tool Integration: Seamlessly integrates with other IT management tools.

What benefits and ROI can users look for?

Increased Efficiency: Centralized management reduces manual tasks and errors.
Enhanced Security: Improved security with integration into vulnerability tools.
Compliance Assurance: Ensures adherence to industry standards and regulations.
Risk Management: Provides comprehensive visibility for proactive infrastructure management.

This automation tool is extensively used in industries with significant IT infrastructure demands, such as finance, healthcare, and telecommunications. In these sectors, ensuring system stability, regulatory compliance, and data security is critical, leveraging BMC TrueSight Server Automation for efficient operational support and risk mitigation.

BMC Helix

vCenter Configuration Manager offers a robust platform for managing virtual environments and optimizing IT infrastructure. It supports multiple platforms while facilitating virtualization, migration, and compliance processes.

vCenter Configuration Manager efficiently manages virtual machines, data centers, and servers. It enhances system performance through automation and centralized management of ESXi clusters. Known for its reliability, it also simplifies patch management and supports hyper-converged infrastructure. Challenges include improving integration, user interaction, and support for cloud and hybrid environments. Licensing transitions and compatibility issues with operating systems are areas of focus. Its strong presence in India enhances VMware environments.

What are vCenter Configuration Manager's key features?

User-Friendly Interface: Simplifies navigation and operation tasks.
VM Management: Efficient management of virtual machines.
Migration Capabilities: Streamlines the migration process.
High Availability: Ensures continuous operation without downtime.
Automation: Facilitates automated processes to improve efficiency.
Support for Hyper-Converged Infrastructure: Enhances the IT environment's scalability.
vMotion and DRS: Critical for disaster recovery and business continuity.

What benefits and ROI should reviews highlight?

Resource Management: Optimizes resource allocation and utilization.
Ease of Provisioning: Simplifies deploying IT assets across the organization.
Compliance Management: Ensures regulatory compliance and governance.
Reliable Stability: Provides a stable and robust IT environment.

vCenter Configuration Manager is implemented across sectors like healthcare and industry. It manages virtualization, server oversight, and host monitoring. Its automation and patch management streamline IT processes, making it a valuable tool for managing diverse IT infrastructures effectively.

Broadcom

Sample Customers

Mitchells and Buzzers, Callaway

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora

Buyer's Guide

BMC TrueSight Server Automation vs. vCenter Configuration Manager

April 2026

Free Report: BMC TrueSight Server Automation vs. vCenter Configuration Manager

Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: April 2026.

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