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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
372
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
12th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
15th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.9%, up from 3.0% compared to the previous year. The mindshare of vCenter Configuration Manager is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
BMC TrueSight Server Automation3.9%
vCenter Configuration Manager2.0%
Other88.7%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
MI
Principal Consultant Engineer at Estarta Solutions
Migration streamlines processes while real-time monitoring opportunities remain
The migration feature of vCenter Configuration Manager is the most loved feature so far. This particular feature is valuable because it is vendor-oriented and works with VMware, which makes your life easy. Regarding system reliability, it is helpful. When you design it for the process, it will help you minimize the downtime, and it will help the reliability of the system. vCenter Configuration Manager has impacted my organization positively, but it's not fully deployed yet; we only use it for one or two tasks, and our team goes back to using the vCenter itself. However, further on, maybe we'll find a use case that will help us use the configuration manager.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Microsoft Intune is a very strong and modern endpoint management solution, especially for organizations moving towards cloud and hybrid environments."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The technical support of Microsoft Intune is good."
"The product is very useful in terms of Windows Information Protection."
"Microsoft Intune is cost-effective, providing ROI through the time saved for support teams and people working with computers."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"The most important feature is the schedulings."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The best feature of the solution is patch automation."
"With BMC, we even configured applications, like IE or things that were Java-related, and when we scheduled the jobs, it worked fine, saved us time, and there was no need for resources to monitor them."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time."
"Can standardize patching and deployments across affiliates."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The solution is reliable; it is stable, there are no bugs or glitches, and it doesn't crash or freeze."
"Beneficial patch management and template features."
"Our clients have better knowledge of how they have to provision hardware and when they will need to provision hardware, making for more predictable environments and preventing future problems."
"It is a very stable solution."
"The most valuable feature of vCenter Configuration Manager is the automated processes."
"It is a stable solution with high availability, and we have had no problems."
"The most valuable features that VMware's vCenter Configuration Manager have when compared with other solutions are their disaster recovery and business connectivity capabilities."
"Scalability has no major limitations, and the solution is efficient."
 

Cons

"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"Microsoft Intune is a very strong platform, but there are still some areas where it could improve."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"I'd like to see an ability to deploy more ways of management, managing devices and processing the policies."
"There should be more focus on mobile device security and integration."
"Intune is not the most user-friendly mobile device management platform available."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We would like to see this solution handle more multitasking."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"We would like to see this solution handle more multitasking."
"Needs more use cases into compliance management and the remediation process."
"I would like to see a better methodology for handling REST calls and integration into the APIs."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"It lacks the capability to manage the other systems."
"The VxRail configuration is very complicated and a little bit too difficult to guess what the final product is going to be."
"The technical support could be faster."
"If the solution could manage on-premises and cloud resources with the help of one tool, it would be an extra agent."
"Users need to pay a licensing fee for the solution, which could be cheaper."
"Acquiring certifications often require extensive training and successfully passing an exam, which can be costly and time-consuming, particularly if you already possess experience in the domain. As a result, this can increase the overall cost of obtaining certification and may present a challenge that requires addressing."
"My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewhat good, but you cannot find the full log message; you have to dig deep in order to get it."
"They could improve the hybrid-cloud environment and its management, not only for the local host but also including the connection between public and private cloud."
 

Pricing and Cost Advice

"Pricing can be improved."
"While Microsoft charges for actual usage, it lacks discount options."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"The price of the solution is too expensive for us and we are looking to move to another solution."
"This product is not cheap. I have a yearly license for vCenter and the license is not cheap."
"Their licensing costs are high. But I think for the scale that we are using, it's suitable. If you use it on a larger scale with many servers, you have to pay a lot of money for them. I think it's suitable for organizations that don't need expert people that want more money each year or each month because it's a straightforward solution. We prefer to pay for these products that are integrated and straightforward."
"I am not knowledgeable with the pricing of the product."
"The price of the solution is expensive."
"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."
"vCenter's pricing is reasonable, but nowadays, they are drastically increasing their prices, which is pathetic."
"While the pricing is reasonable for large corporations, it presents a substantial financial challenge for medium-sized businesses."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
22%
Construction Company
7%
Energy/Utilities Company
6%
Comms Service Provider
5%
Construction Company
13%
Financial Services Firm
9%
Marketing Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business180
Midsize Enterprise62
Large Enterprise183
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise11
Large Enterprise20
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...
What is your primary use case for vCenter Configuration Manager?
My usual use cases for vCenter Configuration Manager mainly involve migration, shift and lift mainly, and some type o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: April 2026.
896,467 professionals have used our research since 2012.