We performed a comparison between BigFix and vCenter Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Autopilot is the most valuable feature of Microsoft Intune."
"In terms of technical support, you will get an immediate response."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"Fortunately, now everything is streamlined into a single, unified platform."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"Easy to use."
"I’ve found patching to be the most valuable feature of the solution."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The most valuable feature of BigFix is the software deployment."
"We've had no issues with stability."
"BigFix technical support is good."
"Beneficial patch management and template features."
"vCenter Configuration Manager is a very good product, it works well."
"I appreciate it because it's very easy to set up and configure new disks and servers."
"My experience working with this solution has been good and I recommend it."
"vCenter Configuration Manager is an easy-to-use solution with good performance and cost management."
"The stability and reliability are great."
"It is a very stable solution."
"It is a stable solution."
"The technical support could be improved."
"There is no catalog for mobile access management (MAM) security."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"Lacking ability to leverage more iOS device management internally."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The reporting and dashboard parts have room for improvement."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The product is quite buggy and complicated to use."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"We would like to improve the UI interface and customer experience in vCenter Configuration Manager. We need a speed-based system, which is methodology checked. The migration functions, from one hardware to another and the nodes must be a partner of four nodes, which acts as a weakness. They should have advanced training and course material for vCenter solutions."
"The product's high price is an area with certain shortcomings where improvements are required."
"Not very user friendly, too many configurations."
"The customer service and support are not as good as that of other solutions. It is not very fast."
"I think the logging side should be improved because it's pretty difficult to keep up to date VMware and with vCenter."
"If the solution could manage on-premises and cloud resources with the help of one tool, it would be an extra agent."
"The price could be reduced."
"The Self Service Interface is not very good and it needs improvement."
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BigFix is ranked 5th in Configuration Management with 91 reviews while vCenter Configuration Manager is ranked 9th in Configuration Management with 50 reviews. BigFix is rated 8.6, while vCenter Configuration Manager is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of vCenter Configuration Manager writes "A solution with a range of functionalities and several pricing plans that suit your needs". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas vCenter Configuration Manager is most compared with Microsoft Configuration Manager and Red Hat Satellite. See our BigFix vs. vCenter Configuration Manager report.
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