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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (13th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (15th), Network Automation (5th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 2.8%, up 1.8% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 2.1% mindshare, up 1.4% since last year.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
IBM Tivoli NetCool2.8%
Cisco DNA Center13.1%
Cisco Catalyst Center7.2%
Other76.9%
Network Management Applications
Configuration Management Market Share Distribution
ProductMarket Share (%)
SolarWinds Network Configuration Manager2.1%
Red Hat Ansible Automation Platform12.2%
Microsoft Configuration Manager9.5%
Other76.2%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
AB
MD at Thembanet
Flexibility and reliability enable effective network monitoring with integrations and compliance reporting
The flexibility and reliability of SolarWinds Network Configuration Manager are particularly valuable. It allows for a significant amount of integrations, including with collaboration platforms like Microsoft Teams and Telegram, as well as ServiceNow and Microsoft BI. The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions. Additionally, the real-time change detection feature significantly reduces the time to resolve issues by allowing alerts to be tracked through to resolution. The use of templates helps in deploying configuration standards, preventing configuration errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Anything is possible with Tivoli. It's quite a robust system."
"It's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"NetCool has a huge database that can collect and process about one million alarms a day."
"We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit."
"SolarWinds NCM provides updates on the status of your network infrastructure. If any issues arise, such as a link failure or a device going offline, you will receive notifications and alerts. Additionally, if someone unplugs a cable, SolarWinds NCM will detect it. It also features a Topology Mapper that displays the connectivity of your network devices, giving you a visual representation of the network's structure. With SolarWinds NCM, you have a clear understanding of what's happening within your network and can generate comprehensive reports."
"It is a stable solution."
"It allows us to manage backups in big companies. It is also useful in managing the configuration changes."
"The solution's view is very nice, and they have a great customized dashboard."
"The scanning features have proven to be highly valuable, particularly due to the comprehensive information they provide."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"This solution has helped our organization by allowing us to store all the device configurations for the various network devices in NCM and making it easy for us to retrieve and look them over."
 

Cons

"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution does not have any AI capabilities."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"UI is outdated, very old legacy."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"Its look and feel can be improved. They can also put in more effort into building the THWACK community and use the information about various customer issues and requests to build the new releases."
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
"When it comes to the way of managing the network devices, SolarWinds Network Configuration Manager should provide the simplest way that devices can relate to the server. For example, when we want to get the devices on board, we go by SSH to make the SolarWinds Network Configuration Manager create the connectivity with the device. After that, we pull the configuration. It would be helpful if they could combine both so that everything will be done in one step."
"Its customer service response could be faster."
"Further improvements in automation are needed. Currently, there are limitations in performing tasks without logging into routers directly, and we expect more comprehensive device control."
"The third-party plugins available in the solution could improve. I have received some issues with the templates."
"The solution could have better integration."
"On NCM, reporting could be a bit better. It's completely become just one report. When I try to create a custom report, the solution just commits old server data."
 

Pricing and Cost Advice

"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
"You have a base license for 50 devices, and then you can add more licenses as you go."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"There is a license needed to use SolarWinds Network Configuration Manager."
"The pricing is good."
"We have to pay additionally for its support and maintenance."
"Pricing is reasonable and competitive."
"I have a yearly subscription."
"In Africa, the cost is a major factor in decision-making for many companies. As a result, some companies may choose cheaper solutions, even if they are open-source, over more expensive ones, such as SolarWinds Network Configuration Manager. However, as an engineer, I believe that the functionalities and services offered by SolarWinds justify the cost. Nonetheless, many companies in Africa may still view the prices as unaffordable."
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Financial Services Firm
9%
Manufacturing Company
9%
Educational Organization
8%
Government
14%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configuration settings across branches, ensuring adherence to security guidelines and b...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
882,260 professionals have used our research since 2012.