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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (11th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Configuration Management (13th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.5%, up 2.0% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 3.0% mindshare, up 1.4% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.5%
Cisco DNA Center9.4%
OpenText Network Node Manager5.5%
Other81.6%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager3.0%
Red Hat Ansible Automation Platform10.5%
Microsoft Configuration Manager7.8%
Other78.7%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
reviewer1327239 - PeerSpot reviewer
Software Engineer at a tech vendor with 10,001+ employees
Automated configuration management has improved monitoring, backups, and policy control
I do not think there is anything I would like to improve at this point in time because SolarWinds Network Configuration Manager compares almost perfectly to what it is supposed to do. I think it is one of the best products in its category. Regarding the automation capabilities of SolarWinds Network Configuration Manager, I think that is an area they will need to explore in making it more autonomous. Discovery happens through IP address scanning, but building out automation is something they need to focus on. I absolutely believe in providing automation for SolarWinds Network Configuration Manager. It is essential to address how to deploy, discover, and remediate wherever possible. I think that is something they should already be looking at because AAFS is currently something everybody is focused on, and storage also needs to consider it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The Netcool solution is great, and it's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"Anything is possible with Tivoli. It's quite a robust system."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"It's very easy to use."
"The solution has very good integration capabilities."
"Its main functionality is highly beneficial as it centralizes the management of configuration items across the network."
"The scanning features have proven to be highly valuable, particularly due to the comprehensive information they provide."
"Configuration refers to the specific settings and options that determine how a device or system behaves. It can include things, such as network settings, security settings, and other options that are specific to the device or system in question. One of the most valuable features of the solution was its ability to track and monitor changes to the configuration of devices on a network. This can be useful for troubleshooting and identifying potential issues. By keeping track of who made changes to the configuration and when it can be easier to determine the cause of any problems that may arise."
"SolarWinds Network Configuration Manager can be used for backing up network device configuration, which helps you be more secure because when you have a system failure, you can get the information back."
"The features we find most valuable is the configuration backup automation, the configuration compliance, the security vulnerability detection and upgrading devices."
"This solution has helped our organization by allowing us to store all the device configurations for the various network devices in NCM and making it easy for us to retrieve and look them over."
"NCM pays for itself within the first 3 years of use as you do need less dedicated Cisco certified engineers fully on site once it is implemented"
"It's perfect for network configuration management, and it's easy to use."
 

Cons

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The solution does not have any AI capabilities."
"The solution is not user-friendly."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"UI is outdated, very old legacy."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"The Network Configuration Manager needs to improve the access control list compliance."
"The AI features do not work well."
"It would be great if they include a network service manager, network performance manager, or privileged assessment in the next release."
"The solution could improve by being more secure."
"The integration with the network performance monitor wasn't complete as at the last time I used it."
"When we run the SolarWinds NCM jobs at the cellular line, it runs in the morning. They're just not finishing. We're getting false processing."
"Its look and feel can be improved. They can also put in more effort into building the THWACK community and use the information about various customer issues and requests to build the new releases."
"Our experience has shown that most of the problems we've had with SolarWinds NCM are related to software issues."
 

Pricing and Cost Advice

"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
"We have to pay additionally for its support and maintenance."
"The pricing is good."
"I have a yearly subscription."
"There is a license needed to use SolarWinds Network Configuration Manager."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"Additional costs beyond the standard licensing fee are inevitable."
"With a minimal bundle, we pay about $3000 a year in licensing costs. If you have multiple devices in your network, you must buy the bundle, which is 100% identical for your infrastructure. If you have 15 devices, you need 15 licenses, for example. That's one bundle. You don't pay for anything over and above that."
"The price of the solution is high compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
6%
Government
12%
Manufacturing Company
10%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
On pricing, I would rate SolarWinds Network Configuration Manager as one of the best in its segment among leading products and competitors. SolarWinds Network Configuration Manager is positioned as...
What needs improvement with SolarWinds Network Configuration Manager?
I do not think there is anything I would like to improve at this point in time because SolarWinds Network Configuration Manager compares almost perfectly to what it is supposed to do. I think it is...
What is your primary use case for SolarWinds Network Configuration Manager?
SolarWinds Network Configuration Manager is used for managing a large number of IPs, distributing them within my enterprise, and addressing issues related to them. People typically manage this thro...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
896,099 professionals have used our research since 2012.