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IBM Tivoli NetCool vs SolarWinds Network Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (11th)
SolarWinds Network Configur...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Configuration Management (13th), Network Automation (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. IBM Tivoli NetCool is designed for Network Management Applications and holds a mindshare of 3.5%, up 2.0% compared to last year.
SolarWinds Network Configuration Manager, on the other hand, focuses on Configuration Management, holds 3.0% mindshare, up 1.4% since last year.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool3.5%
Cisco DNA Center9.4%
OpenText Network Node Manager5.5%
Other81.6%
Network Management Applications
Configuration Management Mindshare Distribution
ProductMindshare (%)
SolarWinds Network Configuration Manager3.0%
Red Hat Ansible Automation Platform10.5%
Microsoft Configuration Manager7.8%
Other78.7%
Configuration Management
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
AB
MD at Thembanet
Flexibility and reliability enable effective network monitoring with integrations and compliance reporting
The flexibility and reliability of SolarWinds Network Configuration Manager are particularly valuable. It allows for a significant amount of integrations, including with collaboration platforms like Microsoft Teams and Telegram, as well as ServiceNow and Microsoft BI. The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions. Additionally, the real-time change detection feature significantly reduces the time to resolve issues by allowing alerts to be tracked through to resolution. The use of templates helps in deploying configuration standards, preventing configuration errors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution; NetCool is a good product that has good flexibility, and there are a lot of documents available online which is one of the best features of IBM Tivoli Suite."
"Anything is possible with Tivoli. It's quite a robust system."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The solution has very good integration capabilities."
"It's perfect for network configuration management. It's easy to use."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"The most valuable Real-time fault detection is beneficial as it enables the identification of changes made to a device's configuration through the SolarWinds Network Configuration Manager. This makes it easy to pinpoint which configurations were added or removed, potentially causing network issues. Such changes are saved in logs for future reference."
"Compared to other vendors, like NetBrain, managing the solution is easy; they made it very user-friendly."
"NCM pays for itself within the first 3 years of use as you do need less dedicated Cisco certified engineers fully on site once it is implemented"
"The features we find most valuable is the configuration backup automation, the configuration compliance, the security vulnerability detection and upgrading devices."
"SolarWinds Network Configuration Manager can be used for backing up network device configuration, which helps you be more secure because when you have a system failure, you can get the information back."
"SolarWinds NCM provides updates on the status of your network infrastructure. If any issues arise, such as a link failure or a device going offline, you will receive notifications and alerts. Additionally, if someone unplugs a cable, SolarWinds NCM will detect it. It also features a Topology Mapper that displays the connectivity of your network devices, giving you a visual representation of the network's structure. With SolarWinds NCM, you have a clear understanding of what's happening within your network and can generate comprehensive reports."
 

Cons

"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"The solution does not have any AI capabilities."
"The installation could be simplified, and technical support could be faster."
"The solution is not user-friendly."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"We do health checkups for the network devices. However, compared to NetBrain, the NCM health checkup is getting very bad."
"The network flow is a problem for this solution."
"The solution could improve by being more secure."
"We had issues with the FailOver Engine module installation, due to the resources of each SolarWinds server."
"The interface of solar winds could be improved."
"When we run the SolarWinds NCM jobs at the cellular line, it runs in the morning. They're just not finishing. We're getting false processing."
"The Network Configuration Manager needs to improve the access control list compliance."
"I will email them and I won't see the response for another two or three hours. I have to give them a call and it's a pain, it's a nightmare."
 

Pricing and Cost Advice

"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"We have to pay additionally for its support and maintenance."
"You have a base license for 50 devices, and then you can add more licenses as you go."
"There is a license for the use of this solution and it is priced well, there is a lot of value for the money."
"Available at a moderate price"
"Additional costs beyond the standard licensing fee are inevitable."
"In Africa, the cost is a major factor in decision-making for many companies. As a result, some companies may choose cheaper solutions, even if they are open-source, over more expensive ones, such as SolarWinds Network Configuration Manager. However, as an engineer, I believe that the functionalities and services offered by SolarWinds justify the cost. Nonetheless, many companies in Africa may still view the prices as unaffordable."
"There is a license needed to use SolarWinds Network Configuration Manager."
"The price of the solution is high compared to other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
6%
Government
12%
Manufacturing Company
10%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
What needs improvement with SolarWinds Network Configuration Manager?
NCM could benefit from enhanced automation capabilities — for instance, enabling workflow-based configuration automation tasks. While regex and command-line scripting are available, they require sp...
What is your primary use case for SolarWinds Network Configuration Manager?
I work with SolarWinds Network Configuration Manager ( /products/solarwinds-network-configuration-manager-reviews ) as a significant part of our operations. Our primary use case involves handling c...
 

Also Known As

Tivoli NetCool
SolarWinds NCM
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about IBM Tivoli NetCool vs. SolarWinds Network Configuration Manager and other solutions. Updated: April 2023.
892,868 professionals have used our research since 2012.