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Cisco DNA Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
41
Ranking in other categories
Network Monitoring Software (12th), Network Automation (2nd)
IBM Tivoli NetCool
Ranking in Network Management Applications
16th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Network Management Applications category, the mindshare of Cisco DNA Center is 26.9%, down from 29.2% compared to the previous year. The mindshare of IBM Tivoli NetCool is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The monitoring is very valuable to me."
"Cisco VXLAN is a protocol that has been around for some time, but the practical implementation and operational capability of Cisco DNA Center bring it to life."
"I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
"Application Assurance works very well."
"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
"It is a stable solution."
"Automation helps configure devices without manual intervention, enabling zero-touch provisioning."
"Has a good processing feature with a high level of accuracy."
"It's very easy to use."
"The solution has very good integration capabilities."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Anything is possible with Tivoli. It's quite a robust system."
"The tool had many built-in automation capabilities."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
 

Cons

"They can improve the network visibility. Licensing and its maintenance are also needed."
"The features of Cisco DNA Center and Cisco Prime could have more parity."
"The tool's IoT integration should be better."
"They should include UTM features in the product."
"The solution’s security side could be improved."
"One area that needs improvement is the upgrade process."
"The solution can be quite pricey."
"Technical support could be better. The price could be better, and it could be more stable."
"The solution is not user-friendly."
"The solution does not have any AI capabilities."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"The installation could be simplified, and technical support could be faster."
 

Pricing and Cost Advice

"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"Cisco DNA Center is too expensive."
"The tool's licensing may not come across as something that may be friendly for users."
"Cisco DNA Center is expensive."
"I would rate the pricing a six out of ten, with ten being expensive."
"We get a yearly license at the time we buy the product."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
10%
Manufacturing Company
9%
Financial Services Firm
6%
Computer Software Company
31%
Financial Services Firm
14%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What needs improvement with Cisco DNA Center?
The system is working fine for me currently.
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

DNA Center
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco DNA Center vs. IBM Tivoli NetCool and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.