No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco DNA Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Monitoring Software (18th), Network Automation (2nd)
IBM Tivoli NetCool
Ranking in Network Management Applications
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Network Management Applications category, the mindshare of Cisco DNA Center is 8.7%, down from 24.5% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.7%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center8.7%
IBM Tivoli NetCool3.7%
Other87.6%
Network Management Applications
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco DNA Center is something that I recommend."
"I like that we can easily configure any new hardware. It's also easy to deploy and easy to troubleshoot."
"The most valuable features of the solution are all of its security features...It is a highly scalable solution."
"The most valuable features were the monitoring, maintenance, and configuration."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"The advice I would give to other people who want to use Cisco DNA Center is to go for it, particularly if they have Cisco infrastructure, though these days integration could be an issue."
"It is simple to manage and it is all done from a single dashboard."
"The monitoring is very valuable to me, as I can easily monitor all my clients through Cisco DNA Center at this point."
"Anything is possible with Tivoli. It's quite a robust system."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution; NetCool is a good product that has good flexibility, and there are a lot of documents available online which is one of the best features of IBM Tivoli Suite."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The Netcool solution is great, and it's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
 

Cons

"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"The tool's IoT integration should be better."
"The network, data center, and SD-WAN are all being treated as different services, but I would like to have only one solution to manage all of them."
"The solution’s security side could be improved."
"An area that needs improvement is the integration with other vendors."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"Cisco DNA Center isn't as stable, particularly with the logs, because it doesn't replicate the exact logs."
"The product doesn’t have good monitoring capabilities."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"The solution is not user-friendly."
"The product is pretty costly. It's definitely not the least expensive option."
"The solution does not have any AI capabilities."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The installation could be simplified, and technical support could be faster."
"UI is outdated, very old legacy."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
 

Pricing and Cost Advice

"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"Our licensing agreement is for three years."
"The solution is expensive."
"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"The tool is medium-priced."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"We get a yearly license at the time we buy the product."
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
896,563 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
9%
Financial Services Firm
8%
Computer Software Company
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is your primary use case for Cisco DNA Center?
In my organization, we currently have some Cisco devices such as access switches, and we also have infrastructure, but that is not part of our responsibility. We do not manage that infrastructure. ...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
 

Also Known As

DNA Center
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco DNA Center vs. IBM Tivoli NetCool and other solutions. Updated: April 2026.
896,563 professionals have used our research since 2012.