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Cisco DNA Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
Cisco's DNA Center support is praised for responsiveness but criticized for delayed resolutions and inconsistent service quality.
No sentiment score available
 

Room For Improvement

Sentiment score
5.0
Cisco DNA Center needs improved integration, cost efficiency, user control, security, and enhanced interface with third-party compatibility.
No sentiment score available
 

Scalability Issues

Sentiment score
7.6
Cisco DNA Center excels in scalability for medium to large enterprises but may struggle with costs and IP version 6 support.
No sentiment score available
 

Setup Cost

Sentiment score
2.6
Cisco DNA Center's high costs, influenced by licensing, challenge smaller organizations despite enterprise value, prompting alternatives consideration.
No sentiment score available
 

Stability Issues

Sentiment score
7.5
Cisco DNA Center is reliable and robust with occasional errors, requiring updates or rebooting, but overall stable.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
Cisco DNA Center streamlines network management with centralized control, automation, and analytics, improving security and performance with scalability.
No sentiment score available
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
40
Ranking in other categories
Network Monitoring Software (19th), Network Automation (2nd)
IBM Tivoli NetCool
Ranking in Network Management Applications
7th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Management Applications category, the mindshare of Cisco DNA Center is 29.8%, up from 27.4% compared to the previous year. The mindshare of IBM Tivoli NetCool is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

AvrahamSonenthal - PeerSpot reviewer
Efficiently manages our wireless network and provides valuable monitoring features
The platform's biggest benefit has been in managing our wireless network. Having a single pane of glass to control all wireless controllers and access points and to monitor activity has been a significant advantage. We're a small federal agency with around 300 network devices, so automation is a minor focus. It's more relevant for larger networks. The main benefits we've seen are in inventory management and the potential for configuration automation. However, I recommend using the DNA Centre only for larger networks with over a thousand devices; otherwise, it may not be cost-effective. Before proceeding, ensure that your devices are compatible with DNA Center, as not all Cisco devices are supported. Also, investing in proper training is different from plug-and-play. I rate it an eight.
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Government
10%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
27%
Financial Services Firm
15%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Cisco DNA Center?
One area that needs improvement is the upgrade process. The time required for downloading and installing packages during upgrades is too long, often taking around ten hours. This is a significant i...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

DNA Center
Tivoli NetCool
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco DNA Center vs. IBM Tivoli NetCool and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.