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Cisco DNA Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Monitoring Software (20th), Network Automation (2nd)
IBM Tivoli NetCool
Ranking in Network Management Applications
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Management Applications category, the mindshare of Cisco DNA Center is 10.6%, down from 26.9% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center10.6%
IBM Tivoli NetCool3.1%
Other86.3%
Network Management Applications
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
"The product gives a consolidated view."
"It is a stable solution."
"The price is really high, but it's worth every single dollar you pay."
"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"We have many people from the team who manage a lot of devices. By using Cisco DNA Center, it has taken some of that burden away, we are impressed with it. We did the investment in CAPEX, but in the OPEX was very low."
"What I found valuable in Cisco DNA Center is the Software-Defined Access Network, so the entire LAN network can be centralized and managed from a single dashboard. Cisco DNA Center is suitable for centralized management and lets you deploy switches in a centralized fashion. You can also do multiple switch port configurations simultaneously and segregate your traffic into multiple fabrics. Another valuable feature of Cisco DNA Center is enhanced security through Scalable Group Tags. Cisco DNA Center can be integrated with your Cisco ISE to enhance the port securities, and this paves the way for Software-Defined Networking in the LAN segment, which is the main advantage of Cisco DNA Center. I also like that you can use Cisco DNA Center for data assurance or correlation. The solution shows your network and client health parameters, which I find convenient for troubleshooting."
"Cisco DNA Center is easier to use than Fortinet FortiManager."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The Netcool solution is great, and it's very easy to use."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The solution is a complete package; it has various useful elements including inventory management and incident management packaged inside it, and anything is possible with Tivoli since it is quite a robust system that offers a lot of useful integration capabilities."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"Support is one of the best aspects of this solution; NetCool is a good product that has good flexibility, and there are a lot of documents available online which is one of the best features of IBM Tivoli Suite."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
 

Cons

"There should be an option for automation of template deployment by using the stored data."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days."
"The solution's setup process needs enhancement."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"There should be an option for automation of template deployment by using the stored data. It is not easy to save configuration information for lots of devices without using other tools. There should be a tighter, better repository of information that can be merged with the templates."
"There is a limitation with the number of VRFs that you can have in your network, and this has caused us problems with some customers."
"Technical support could be better. The price could be better, and it could be more stable."
"This is another one of those suites glued together from a myriad of acquisitions and it shows once you get under the hood."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"It was a bit expensive to purchase but the benefits outweigh all the cons by far."
"The solution is not user-friendly."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The solution is not user-friendly."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"The installation could be simplified, and technical support could be faster."
 

Pricing and Cost Advice

"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"I would rate the pricing a six out of ten, with ten being expensive."
"Our licensing agreement is for three years."
"The tool is medium-priced."
"It is an expensive solution."
"We get a yearly license at the time we buy the product."
"The price could be better. It's a very expensive tool."
"Customers are required to pay a licensing fee."
"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
10%
Financial Services Firm
8%
Computer Software Company
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise9
Large Enterprise24
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
The deployment of Cisco DNA Center was complex due to the fact that on the data center side, we have a Juniper infrastructure, which created some complexity, though not significant. The deployment ...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
 

Also Known As

DNA Center
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco DNA Center vs. IBM Tivoli NetCool and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.