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Cisco DNA Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Monitoring Software (20th), Network Automation (2nd)
IBM Tivoli NetCool
Ranking in Network Management Applications
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Management Applications category, the mindshare of Cisco DNA Center is 10.6%, down from 26.9% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center10.6%
IBM Tivoli NetCool3.1%
Other86.3%
Network Management Applications
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."
"Scalability in Cisco DNA Center is good; we are using it for Software-Defined Access solution, and we haven't reached our device limit yet— from my experience, we can easily manage numerous devices."
"The best feature of Cisco DNA Center is the visibility page, where you can see everything on the dashboard, and you don't have to be a technical person to view the issues."
"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"I like the visibility, instant build, network, policies, and the ability to control access; I also like that you can visualize your whole network."
"I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network."
"It gives us automation capabilities for pushing out the configuration to branch networks. It also provides visibility into the health of user network devices."
"Cisco is a leading network company."
"It's very easy to use."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"The Netcool solution is great, and it's very easy to use."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
 

Cons

"In terms of the clustering part, there are some concerns."
"We have had a lot of problems with the Cisco switches and have needed to upgrade the operating systems, which means that we have to upgrade the DNA."
"It seems to be a little bit more centered toward wireless than wired. You've got more options you can do wirelessly than you can with the wired switches, but it works for what we need it to do. We would like to see a little bit more about the traffic, and we're looking at what's out there to see about that. We are looking at something that might give us a bit more insight into the actual traffic. If they had the full functionality on the wired side, as they do on the wireless side in terms of being able to view traffic and everything, it would be good."
"The task failure reporting or provisioning failure reporting could be a little bit better in the UI, with more information given to the user."
"Technical support could be better. The price could be better, and it could be more stable."
"It's a very hard software to learn. It's very deep, and when we first got it, there wasn't a whole lot of documentation on it."
"An area that needs improvement is the integration with other vendors."
"It's a very good product, however, it comes with a very high price."
"The solution is not user-friendly."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"The installation could be simplified, and technical support could be faster."
 

Pricing and Cost Advice

"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"Cisco DNA Center is too expensive."
"The partnership price is notably high, but it ultimately depends on the chosen business model."
"Our licensing agreement is for three years."
"Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
"The price could be better. It's a very expensive tool."
"The solution is a little bit expensive but depends a lot on the customer's usage. If you use it in the right place, you can easily pay for it."
"I rate the product's pricing an eight on a scale of one to ten, where one is very cheap, and ten is very expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"The price of the product is too expensive."
"Licensing fees are paid on a yearly basis."
"Customers are required to pay a licensing fee."
report
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
10%
Financial Services Firm
8%
Computer Software Company
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
10%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise26
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days. I am using it in a huge factory in Turkey, and sometimes I need to see what occ...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
 

Also Known As

DNA Center
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco DNA Center vs. IBM Tivoli NetCool and other solutions. Updated: April 2026.
886,858 professionals have used our research since 2012.