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Cisco DNA Center vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco DNA Center
Ranking in Network Management Applications
1st
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
44
Ranking in other categories
Network Monitoring Software (20th), Network Automation (2nd)
IBM Tivoli NetCool
Ranking in Network Management Applications
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Management Applications category, the mindshare of Cisco DNA Center is 10.6%, down from 26.9% compared to the previous year. The mindshare of IBM Tivoli NetCool is 3.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Cisco DNA Center10.6%
IBM Tivoli NetCool3.1%
Other86.3%
Network Management Applications
 

Featured Reviews

Mahir Öztürk - PeerSpot reviewer
Network Engineer at NGN Bilgi ve İletişim Hizmetleri
Client history has helped resolve past network issues more efficiently
I mostly use the client history feature of Cisco DNA Center. I didn't use the real-time monitoring capability of Cisco DNA Center because I primarily used it for client history regarding issues and problems. I don't use it for real-time monitoring. If there is a problem, I can inspect the situation and see what is happening, which is beneficial.
Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"What's most valuable in Cisco DNA Center is the ability to manage any Cisco infrastructure and device through it. Setup was straightforward."
"The solution helps in user microsegmentation."
"It does a lot of things automatically, and that's the big thing with it. They're making the software so that you don't need to be as knowledgeable as me on the switching and routing side to get your work done. If you want, you can have DNA troubleshoot your problem for you and give you solutions or fix it itself, if it was something that's just a configuration issue."
"The monitoring features are very useful for network engineers."
"One of the advantages is Cisco support."
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"The biggest lesson that I have learned from working with this solution is that this technology is much easier now."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"Anything is possible with Tivoli. It's quite a robust system."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The solution has very good integration capabilities."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"The solution has very good integration capabilities."
"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
 

Cons

"The cost is very high."
"In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days."
"What I want to see in Cisco DNA Center in the future is more support for other platforms so that you can manage third-party products, such as Fortinet."
"An area that needs improvement is the integration with other vendors."
"DNA Center has been on the market for a few years and they need to update it."
"There are some software problems from version to version. It takes a long time for DNA Center to recognize the video and control access devices."
"The tool's deployment is complex. It also needs to improve its GUI."
"As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center."
"IBM's technical support takes a long time to do root cause analysis, and we have to go through several levels of help before getting a solution."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"UI is outdated, very old legacy."
 

Pricing and Cost Advice

"I would rate the pricing a six out of ten, with ten being expensive."
"It is an expensive solution."
"The price could be better. It's a very expensive tool."
"Cisco DNA Center is expensive."
"Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
"The price of the solution is expensive. The hardware is licensed on the device, but the hardware on the server is expensive."
"Our licensing agreement is for three years."
"I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
report
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
10%
Financial Services Firm
8%
Computer Software Company
7%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
10%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise9
Large Enterprise26
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What do you like most about Cisco DNA Center?
The most valuable feature of the solution stems from the fact that it gives some kind of ease in operations, especially since our company is moving from CLI to GUI-based configuration.
What is your experience regarding pricing and costs for Cisco DNA Center?
After evaluating other solutions, we will provide feedback.
What needs improvement with Cisco DNA Center?
In my opinion, the client history in Cisco DNA Center can be longer than 10 days, perhaps extending to 15 or 20 days. I am using it in a huge factory in Turkey, and sometimes I need to see what occ...
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
What is your primary use case for IBM Tivoli NetCool?
NetCool is the manager of managers in the stack. It basically combines the devices of the whole network. We are the mobile network operator, so we use it to assist us in cross-domain correlations a...
 

Also Known As

DNA Center
Tivoli NetCool
 

Overview

 

Sample Customers

Information Not Available
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about Cisco DNA Center vs. IBM Tivoli NetCool and other solutions. Updated: April 2026.
886,077 professionals have used our research since 2012.