ExtremeCloud IQ vs IBM Tivoli NetCool comparison

Extreme and IBM are both solutions in the Network Management Applications category. Extreme is ranked #10 with an average rating of 8.3, while IBM is ranked #16 with an average rating of 7.7. Extreme holds a 3.0% mindshare in NMA, compared to IBM’s 1.9% mindshare. Additionally, 97% of Extreme users are willing to recommend the solution, compared to 83% of IBM users who would recommend it.

ExtremeCloud IQ

Read 76 ExtremeCloud IQ reviews

557 Views
417 Comparison Views

97% willing to recommend

IBM Tivoli NetCool

Read 13 IBM Tivoli NetCool reviews

647 Views
183 Comparison Views

83% willing to recommend

ExtremeCloud IQ

IBM Tivoli NetCool

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

IBM Tivoli NetCool and ExtremeCloud IQ are competing in the network management and monitoring category. ExtremeCloud IQ seems to have the upper hand due to its intuitive design and cost-effective cloud solutions.

Features: IBM Tivoli NetCool offers advanced event and fault management, topology discovery, and real-time analytics for large-scale networks. It also includes automation for incident management and robust integration capabilities. ExtremeCloud IQ boasts AI-driven networking, effortless scalability, and comprehensive cloud-based management. It features controller-less access points, and easy deployment due to its intuitive interface.

Room for Improvement: IBM Tivoli NetCool could improve its deployment complexity, modernize its user interface, and expand cloud-native capabilities. ExtremeCloud IQ may enhance its advanced analytics, integrate more third-party plugins, and provide deeper customization for enterprise environments. Both products can work on simplifying integration with newer technologies.

Ease of Deployment and Customer Service: ExtremeCloud IQ is praised for its straightforward deployment and cloud accessibility, reducing implementation time significantly. Its intuitive design and cloud control make it user-friendly. IBM Tivoli NetCool can be complex to deploy owing to its extensive capabilities but provides deep integration with legacy systems. Both products offer solid customer support, tailored to their distinct deployment models.

Pricing and ROI: IBM Tivoli NetCool involves a higher initial cost but can yield significant ROI for enterprises seeking extensive network monitoring. It is typically a valuable investment for large-scale infrastructure. ExtremeCloud IQ provides a lower start-up cost, highlighting ROI through decreased operational expenses and improved network efficiency, appealing to those prioritizing cost-effective cloud solutions.

To learn more, read our detailed ExtremeCloud IQ vs. IBM Tivoli NetCool Report (Updated: April 2025).

Buyer's Guide

ExtremeCloud IQ vs. IBM Tivoli NetCool

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ExtremeCloud IQ

Ranking in Network Management Applications

10th

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)

IBM Tivoli NetCool

Ranking in Network Management Applications

16th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Network Management Applications category, the mindshare of ExtremeCloud IQ is 3.0%, down from 3.1% compared to the previous year. The mindshare of IBM Tivoli NetCool is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Management Applications

Featured Reviews

Sriman L

Senior Network Engineer at Nipun Net Solutions

One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations

ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.

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Petar Ganev

Senior Enterprise Monitoring Engineer at Commerzbank

Reliable for enterprise monitoring but no longer actively developed

There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"It is more cost effective and gives more flexibility."

"The deployment made my life very easy."

"Ability to assign zero trust policies from the user."

"I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."

"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."

"a true controller-less approach, where each Access Point is 100% independent from the management system."

"The cloud management gives us the tools and reports that we need to monitor and troubleshoot the network."

More ExtremeCloud IQ pros

"The solution has very good integration capabilities."

"Anything is possible with Tivoli. It's quite a robust system."

"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."

"NetCool has a huge database that can collect and process about one million alarms a day."

"The tool had many built-in automation capabilities."

"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."

"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."

"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."

More IBM Tivoli NetCool pros

Cons

"Pricing could be improved. It could be lower."

"Lacks cyber asset tracking."

"A mobile app would be awesome."

"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."

"The solution's performance needs to be enhanced because of a very high delay."

"We'd like to have a cloud dashboard from which we can see all devices."

"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."

"Having a wizard for customers who are just starting might be helpful."

More ExtremeCloud IQ cons

"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."

"The solution is too expensive."

"The installation could be simplified, and technical support could be faster."

"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

"The installation could be simplified, and technical support could be faster."

"The solution is not user-friendly."

"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."

"UI is outdated, very old legacy."

More IBM Tivoli NetCool cons

Pricing and Cost Advice

"Bring the cost down."

"ExtremeCloud IQ's pricing is high."

"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."

"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."

"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

More ExtremeCloud IQ pricing and cost advice

"It costs around 100k for every ten servers, which is lower than similar products from other vendors."

"Customers are required to pay a licensing fee."

"Licensing fees are paid on a yearly basis."

"The price of the product is too expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Educational Organization

10%

Comms Service Provider

Manufacturing Company

Computer Software Company

31%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?

Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...

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What do you like most about ExtremeCloud IQ?

The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...

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What is your experience regarding pricing and costs for ExtremeCloud IQ?

The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...

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What is the best network monitoring software for large enterprises?

I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...

See all answers

What do you like most about IBM Tivoli NetCool?

The tool had many built-in automation capabilities.

See all answers

What needs improvement with IBM Tivoli NetCool?

The main challenge is its licensing model, which is very complicated.

See all answers

Comparisons

Cisco Meraki Wireless LAN vs ExtremeCloud IQ

Compared 15% of the time

Ubiquiti Wireless vs ExtremeCloud IQ

Compared 12% of the time

Ruckus Wireless vs ExtremeCloud IQ

Compared 11% of the time

Cisco DNA Center vs ExtremeCloud IQ

Compared 11% of the time

Aruba ClearPass vs ExtremeCloud IQ

Compared 7% of the time

More ExtremeCloud IQ Competitors

SolarWinds Network Configuration Manager vs IBM Tivoli NetCool

Compared 44% of the time

HPE Intelligent Management Center vs IBM Tivoli NetCool

Compared 21% of the time

OpenText Network Node Manager i vs IBM Tivoli NetCool

Compared 17% of the time

Cisco DNA Center vs IBM Tivoli NetCool

Compared 17% of the time

More IBM Tivoli NetCool Competitors

Product Reports

Buyer's Guide

ExtremeCloud IQ

April 2025

Download ExtremeCloud IQ product report

Buyer's Guide

IBM Tivoli NetCool

April 2025

Download IBM Tivoli NetCool product report

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity

Tivoli NetCool

Overview

ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.

The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.

Extreme

IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.

IBM

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)

Buyer's Guide

ExtremeCloud IQ vs. IBM Tivoli NetCool

April 2025

Free Report: ExtremeCloud IQ vs. IBM Tivoli NetCool

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