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ExtremeCloud IQ vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ExtremeCloud IQ enhances productivity by simplifying management, stabilizing Wi-Fi, reducing costs, and offering quick deployment for business growth.
Sentiment score
6.7
Ubiquiti Wireless is valued for affordability and longevity, despite minor upgrade and support challenges requiring specific user knowledge.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ offers efficient, responsive customer service with knowledgeable support, though some find documentation and resources lacking compared to competitors.
Sentiment score
5.2
Ubiquiti Wireless customer service is responsive yet inconsistent, with varied satisfaction and reliance on online resources.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
I didn't have any issues with Ubiquiti support.
 

Scalability Issues

Sentiment score
8.0
ExtremeCloud IQ offers scalable, seamless network expansion with cloud-based architecture, supporting high-density and smaller-scale applications efficiently.
Sentiment score
7.6
Ubiquiti Wireless is scalable and versatile, ideal for small to medium deployments, but faces challenges in larger environments.
Ubiquiti Wireless offers large scalability, which is very important for our company as we have multiple sites that need to be interconnected and managed effectively.
 

Stability Issues

Sentiment score
7.6
ExtremeCloud IQ is stable, with minor firmware issues; updates improve reliability, with newer bands performing well and occasional reboots needed.
Sentiment score
7.4
Ubiquiti Wireless is reliable and stable, though some users face issues in crowded areas or after updates.
It requires some time to update, which affects real-time management.
Ubiquiti Wireless is rated ten out of ten for stability.
 

Room For Improvement

ExtremeCloud IQ needs improvements in UI, stability, performance, security, support, and pricing to meet user and market expectations.
Ubiquiti Wireless needs better support, security, integration, advanced features, and improved setup, scalability, coverage, and product availability.
I needed deep details and more thorough resources.
The user interface could be made more intuitive.
Enterprise users require more details and options.
When I want to deploy a Ubiquiti access point with the centralized appliance, we can't do all the configuration in our lab and send it to the shop.
 

Setup Cost

ExtremeCloud IQ is competitively priced, offering flexible licensing and reasonable support costs, especially advantageous for educational institutions.
Ubiquiti Wireless offers cost-effective, reliable wireless solutions appealing to small businesses, with no licensing fees and competitive pricing.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Ubiquiti Wireless is cheaper.
The equipment is priced relatively high, though the value it provides makes it worth the cost.
 

Valuable Features

ExtremeCloud IQ excels with centralized management, AI analytics, seamless scalability, and integration with planning tools for efficient networking.
Ubiquiti Wireless delivers easy setup, strong performance, affordability, and reliability, making it ideal for small businesses.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
All the access points provide good connectivity and are reliable.
Since implementing Ubiquiti Wireless, I have seen improvements in connection security, wireless speed, and overall network stability.
Compared to Ruckus, we have not yet seen all benefits for all users and for administration.
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
Ubiquiti Wireless
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
76
Ranking in other categories
Wireless WAN (1st)
 

Mindshare comparison

ExtremeCloud IQ and Ubiquiti Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 3.0%, down 3.1% compared to last year.
Ubiquiti Wireless, on the other hand, focuses on Wireless WAN, holds 40.9% mindshare, up 39.9% since last year.
Network Management Applications
Wireless WAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
Sachin Vinay - PeerSpot reviewer
Simple to set up and good outdoor accessibility but does not penetrate rooms well indoors
Ubiquiti requires more improvement in wireless penetration. It has significantly less penetration in indoor devices. When it comes to indoor devices, Ubiquiti Wireless does not have penetration power, so when we deploy it in closed rooms, it fails to connect. This is one drawback that has to improve. When indoor access points failed to penetrate into rooms, we had to deploy single access points in each room, which seemed to be really costly. Still, when compared to Fortinet, it has an outdoor access point model also. The outdoor access point is relatively stable in comparison. The solution needs to offer more scalability. It does not have traffic shaping or traffic policies in its wireless requirements. We have to completely depend on an additional firewall for traffic shaping and policies.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
10%
Comms Service Provider
8%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
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