Try our new research platform with insights from 80,000+ expert users

Ruckus Wireless WAN vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Users achieved significant ROI with Ruckus Wireless WAN over several years, noting cost savings and extended replacement cycles.
Sentiment score
6.7
Ubiquiti Wireless provides substantial long-term ROI and durability, though ROI verification can be challenging for some users.
 

Customer Service

Sentiment score
6.6
Ruckus Wireless WAN support is responsive and efficient, though initial contact expertise and escalation process need improvement.
Sentiment score
5.2
Ubiquiti Wireless offers cost-effective support with good remote assistance, but lacks direct contact, causing varied customer feedback.
When we seek support, the service we expect is not promptly delivered, which can be time-consuming.
I didn't have any issues with Ubiquiti support.
 

Scalability Issues

Sentiment score
7.8
Ruckus Wireless WAN offers scalable, flexible solutions for diverse deployment sizes, with manageable costs and extensive industry applications.
Sentiment score
7.5
Ubiquiti Wireless is ideal for small to medium enterprises with simplicity, scalability, and centralized management but lacks enterprise capabilities.
I find the scalability quite good, with a rating of eight out of ten.
 

Stability Issues

Sentiment score
8.3
Ruckus Wireless WAN is praised for stability and reliability, despite occasional hardware issues needing cautious complex environment deployment.
Sentiment score
7.3
Ubiquiti Wireless offers stable performance but experiences occasional issues in crowded areas and during firmware updates over time.
 

Room For Improvement

Ruckus Wireless WAN requires pricing, documentation, support improvements, expanded features, better usability, and adaptation to market demands.
Ubiquiti Wireless needs improvements in technical support, security, integration, firmware updates, durability, network tools, and enterprise features.
There seems to be no visible improvement in the Gartner positioning, which is crucial even as companies like Huawei are also entering the wireless sector.
When I want to deploy a Ubiquiti access point with the centralized appliance, we can't do all the configuration in our lab and send it to the shop.
 

Setup Cost

Ruckus Wireless WAN pricing varies, seen as valuable yet expensive compared to alternatives, with cost differences by region and packages.
Ubiquiti Wireless offers cost-effective, reliable features with affordable setup and no ongoing fees, ideal for small to medium enterprises.
The price is always on the higher side, which impacts the perception of return on investment.
Ubiquiti Wireless is cheaper.
 

Valuable Features

Ruckus Wireless WAN offers high performance, easy management, excellent coverage, and unique features, competing effectively with Cisco and Aruba.
Ubiquiti Wireless is praised for ease of setup, affordability, reliable performance, dual-band coverage, and ideal for small enterprises.
The most valuable features are the advanced technologies like BeamFlex, which make a significant difference.
Compared to Ruckus, we have not yet seen all benefits for all users and for administration.
 

Categories and Ranking

Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Ubiquiti Wireless
Ranking in Wireless WAN
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
74
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Wireless WAN category, the mindshare of Ruckus Wireless WAN is 37.5%, up from 37.1% compared to the previous year. The mindshare of Ubiquiti Wireless is 40.9%, up from 39.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN
 

Q&A Highlights

NC
Nov 10, 2021
 

Featured Reviews

Udit Narayan - PeerSpot reviewer
Offers robust outdoor connectivity, but signal strength and support need improvement
In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz. Another point is that its penetration power is low when we are using it in any location with more walls, as the signal strength diminishes. So, the signal strength and the penetration power of the signal should be improved. It is not like Cisco. We are using Cisco APs also, but Cisco APs perform better when we compare them with Ruckus. In future releases, I would like to see automatic switching between 2.4 GHz and 5.2 GHz frequencies. We should not have to set it manually. It should automatically change its frequency based on the load. For example, if the number of users increases, then its frequency should change automatically, switching to the less congested band.
Sachin Vinay - PeerSpot reviewer
Simple to set up and good outdoor accessibility but does not penetrate rooms well indoors
Ubiquiti requires more improvement in wireless penetration. It has significantly less penetration in indoor devices. When it comes to indoor devices, Ubiquiti Wireless does not have penetration power, so when we deploy it in closed rooms, it fails to connect. This is one drawback that has to improve. When indoor access points failed to penetrate into rooms, we had to deploy single access points in each room, which seemed to be really costly. Still, when compared to Fortinet, it has an outdoor access point model also. The outdoor access point is relatively stable in comparison. The solution needs to offer more scalability. It does not have traffic shaping or traffic policies in its wireless requirements. We have to completely depend on an additional firewall for traffic shaping and policies.
report
Use our free recommendation engine to learn which Wireless WAN solutions are best for your needs.
844,944 professionals have used our research since 2012.
 

Answers from the Community

NC
Nov 10, 2021
Nov 10, 2021
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is very stable and scales easily. It can be challenging to set up other products with Ubiquiti Wireless - not impossible, but not easy either. It would make Ubiquiti Wireless more competitive if they offer...
2 out of 3 answers
NC
Sep 3, 2021
CR
Sep 6, 2021
yes. aprox. same  issues at the half price
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
11%
Financial Services Firm
8%
Educational Organization
6%
Computer Software Company
10%
Comms Service Provider
8%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What do you like most about Ruckus Wireless WAN?
Ruckus Wireless WAN is an easy-to-use solution.
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
The price is always on the higher side, which impacts the perception of return on investment.
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
What do you like most about Ubiquiti Wireless?
We had a client with a power plant. Different wireless devices from various brands caused problems. We fixed it using the Ubiquiti Wireless UDM controller and installed 75 access points and antenna...
 

Overview

 

Sample Customers

American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
Find out what your peers are saying about Ruckus Wireless WAN vs. Ubiquiti Wireless and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.