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Ruckus Wireless WAN vs Ubiquiti Wireless comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ruckus Wireless WAN
Ranking in Wireless WAN
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Ubiquiti Wireless
Ranking in Wireless WAN
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
73
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Wireless WAN category, the mindshare of Ruckus Wireless WAN is 37.7%, up from 37.0% compared to the previous year. The mindshare of Ubiquiti Wireless is 40.7%, up from 39.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless WAN
 

Q&A Highlights

NC
Nov 10, 2021
 

Featured Reviews

Udit Narayan - PeerSpot reviewer
Offers robust outdoor connectivity, but signal strength and support need improvement
In Cisco, there is a configuration where it automatically switches from the 2.4 GHz to 5.2 GHz frequency. But with Ruckus, usually, we need to manually define whether we want to use the 2.4 GHz or 5.2 GHz. Another point is that its penetration power is low when we are using it in any location with more walls, as the signal strength diminishes. So, the signal strength and the penetration power of the signal should be improved. It is not like Cisco. We are using Cisco APs also, but Cisco APs perform better when we compare them with Ruckus. In future releases, I would like to see automatic switching between 2.4 GHz and 5.2 GHz frequencies. We should not have to set it manually. It should automatically change its frequency based on the load. For example, if the number of users increases, then its frequency should change automatically, switching to the less congested band.
Sachin Vinay - PeerSpot reviewer
Simple to set up and good outdoor accessibility but does not penetrate rooms well indoors
Ubiquiti requires more improvement in wireless penetration. It has significantly less penetration in indoor devices. When it comes to indoor devices, Ubiquiti Wireless does not have penetration power, so when we deploy it in closed rooms, it fails to connect. This is one drawback that has to improve. When indoor access points failed to penetrate into rooms, we had to deploy single access points in each room, which seemed to be really costly. Still, when compared to Fortinet, it has an outdoor access point model also. The outdoor access point is relatively stable in comparison. The solution needs to offer more scalability. It does not have traffic shaping or traffic policies in its wireless requirements. We have to completely depend on an additional firewall for traffic shaping and policies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use and offers good management for wireless."
"The connectivity is good. There's no lag at all in service."
"Its build quality is good and quite robust."
"One of its notable advantages lies in the superior performance of its antennas and radios."
"Tech support is good."
"Ruckus has multiple radios. Therefore, it supports high speed for users and clients. Other vendors have fluctuations in speed. The main thing about Ruckus is that you can trust it and rely on its speed. I am simply satisfied with it."
"The connectivity, speed, and reliability are very good."
"The actual wireless access points themselves are very powerful."
"The solution's software controller is very nice and provides good advantages."
"The most valuable feature of the solution is that it is a simple and useful tool that offers good performance."
"I like the price, quality, and consistency of manufacturing."
"The most valuable feature is the ease of setup."
"The indoor WiFi connection works well."
"The product is extremely stable."
"The setup is easy and user friendly."
"The solution offers us good situational awareness by providing information on user activity, signal strength, and all the data that you need to manage the system and understand issues."
 

Cons

"Technical support is something that needs to be improved."
"Ruckus Unleashed App has areas with certain shortcomings where improvements are required."
"The pricing needs to be reconsidered because it's expensive."
"There could be more power supply for the radio features."
"So far, I find Ruckus Wireless WAN okay in terms of the technology and existing business network, but licensing could be more flexible, especially the IoT license that was changed to adapt to the IoT Controller and sensor subscription. The previous licensing method for Ruckus Wireless WAN was better. In my opinion, it wasn't a good decision to change it because the customer prefers the previous licensing over the current licensing. It's not only about the money in terms of licensing, but also about flexibility. The latest license change isn't as flexible. I also found the cloud solution not partner-friendly, so that could also be improved. Another area for improvement in Ruckus Wireless WAN is answering partner requests because currently, it doesn't seem easy for them. What I'd like to see in the next release of the solution is the AP having its MQTT forwarder. Ruckus Wireless WAN AP supports IoT modules now and to use the IoT modules, you need all IoT data to pass through the IoT Controller. If I could forward that IoT data directly to my environment, similar to what you can do with other solutions, that would be great."
"Pricing could be improved in Ruckus Wireless WAN because obviously, everybody wants things to become cheaper. Another room for improvement in the product is from a delivery perspective, particularly the heavy delivery delays because of the chip shortage that a lot of manufacturers have to deal with. The chip shortage is not coming to an end, but Ruckus Networks has to make a plan because the ETA has slipped out from the average of three months on switches to fourteen months, which is very, very rough on the industry at the moment. Ruckus Wireless WAN could lose business to Chinese competitors, for example, HTC has a good wireless solution that I haven't tested yet, other than on POC, and it works great. I haven't yet experienced the HTC wireless solution in large deployments, so you never know how it's going to go, but HTC has managed to circumvent the chip shortage, so the ETA provided by HTC is much more preferred than the ETAs provided by Ruckus Networks, Cisco, and Aruba products."
"Integration with AirMagnet, the design software, would be good because it takes the layout of a building and positions the access points accordingly, based on the areas and the construction materials."
"The captive portal should be more customizable because right now, it is very limited."
"Better security is important because we need to have some degree of control over who is connected and how we can restrict the level of connectivity."
"The solution should offer simpler management for guests. That would be helpful in the hospitality industry, for example."
"The documentation and support provided by the solution areas of concern where improvements are required."
"The biggest downfall is support."
"Sometimes we have some micro breaks we do not know what causes them."
"o if you are setting up any other third party product or any other different product, it sometimes can be a bit difficult. With Ubiquiti, you need to set up because you can adopt the product and that's it, where if it's not a Ubiquiti product it can sometimes be a difficult setup."
"Everything needs to be professionally done."
"There isn't any technical support."
 

Pricing and Cost Advice

"In general, it is a packaged solution with analytics, support, and a cloud license. The pricing is acceptable for licensing the cloud for a bundle."
"The cost of licensing varies."
"In terms of the license of Ruckus Wireless WAN being cheap or expensive, it would differ based on your country. As I'm living in Turkey, it's expensive, so far. There is a big challenge about the chip crisis or the silicon crisis lately, and all vendors are fighting, so not enough equipment could be sold and the vendors must earn money, so it's very fair for vendors to push software and licensing to keep working and earning, so it's hard to answer a question on how cheap or expensive the license is for the solution."
"The solution is very competitively priced."
"The solution is a little pricey, so customers sometimes select other products because of the price."
"I rate the tool's pricing a seven out of ten."
"Here in India, Ruckus is chosen often because it is priced low."
"Sometimes they sell it for Rs.20,000, and other times, they sell it for Rs.30,000. Then, suddenly, they ask for Rs.70,000. There should be a tiered pricing structure based on the quantity. We understand that if you buy more, the price should be lower, and if you buy less, it may be higher."
"Ubiquiti Wireless has reasonable pricing."
"There aren't any license costs attached to the product."
"In South Africa, for some Cisco access points, it will cost you 10,000 Rand ($690 USD), whereas with Ubiquity that same access point will cost you less than 3,000 Rand ($210 USD)."
"For €100, you have Wi-Fi and you don't have to worry about a license."
"The price of this solution is ok."
"I think the price is okay for the product, but the price could always be cheaper."
"The price is reasonable and there's only a one-time payment. We have had this for a long time and I haven't seen any additional fee after paying for the installation."
"This solution is cheaper compared to others."
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Answers from the Community

NC
Nov 10, 2021
Nov 10, 2021
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is very stable and scales easily. It can be challenging to set up other products with Ubiquiti Wireless - not impossible, but not easy either. It would make Ubiquiti Wireless more competitive if they offer...
2 out of 3 answers
NC
Sep 3, 2021
CR
Sep 6, 2021
yes. aprox. same  issues at the half price
 

Top Industries

By visitors reading reviews
Comms Service Provider
14%
Computer Software Company
11%
Financial Services Firm
7%
Educational Organization
6%
Computer Software Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
What do you like most about Ruckus Wireless WAN?
Ruckus Wireless WAN is an easy-to-use solution.
What is your experience regarding pricing and costs for Ruckus Wireless WAN?
The pricing is reasonable for us as partners since we receive discounts. However, I believe for non-partners, it might not be considered cheap, though it isn't the most expensive either.
Which is better - Cambium or Ubiquiti Wireless?
For me, Ubiquiti was easy to install, configure, set up, and maintain, while also providing solid coverage and better handoffs between APs. This is especially relevant if you are using Apple produc...
Which is better - Ubiquiti Wireless or Cisco Meraki Wireless LAN?
Ubiquiti Wireless offers a wide range of WLAN products. We tested their devices before ultimately choosing Cisco Meraki. Ubiquiti devices have good outdoor performance and the connection is very st...
What do you like most about Ubiquiti Wireless?
We had a client with a power plant. Different wireless devices from various brands caused problems. We fixed it using the Ubiquiti Wireless UDM controller and installed 75 access points and antenna...
 

Overview

 

Sample Customers

American University of Sharjah, Dordt College, Drew University, Lamar University, Raroa School
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, British Armed Forces, Arcadia School District, Moscow - Enforta
Find out what your peers are saying about Ruckus Wireless WAN vs. Ubiquiti Wireless and other solutions. Updated: January 2025.
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