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ExtremeCloud IQ vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Network Management Applications (9th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (20th)
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
Wireless LAN (2nd)
 

Mindshare comparison

ExtremeCloud IQ and Ruckus Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.9%, down 3.4% compared to last year.
Ruckus Wireless, on the other hand, focuses on Wireless LAN, holds 14.3% mindshare, up 11.5% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
Sachin Vinay - PeerSpot reviewer
Great wireless, good reliability, and excellent connectivity
Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible. Also, the rates are a bit higher compared to its nearest competitors - like Cisco and Aruba. The New Ruckus VM controller has an increased set of options, yet all options are scattered and is a bit complicated for even users who handle earlier hardware versions. It would have been great if Ruckus Wireless had the standalone version which they had before. Presently, it can be used only in controller-based or cloud environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"App and firewall security at the AP."
"Everything can be seen from the dashboard."
"The dashboards are great and the user interface is quite intuitive."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."
"Ability to assign zero trust policies from the user."
"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."
"It ensured our Internet service was always up, allowing us to serve our customers 24/7."
"Our IT staff can quickly issue guest passes for vendors and the instructions are very straightforward, requiring very little effort to get connected."
"The product is extremely easy to manage after it is implemented."
"For me, the most valuable features are good integration with the customer's existing network and the ease of deployment and configuration. Ruckus products are also easy to learn to manage and deploy for not only our own staff, but also for the IT workers in the customer's organization."
"The most valuable feature is that this solution is reliable."
"Zero-handoff is one of the top features. The client balancing between the access points is good. Its security is also fine."
"The most valuable feature is that Ruckus offers better coverage."
"The most valuable feature is the coverage, which is exceptional."
 

Cons

"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed."
"The managing of switches within this solution could be improved."
"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."
"I would like to see a remote phone application for monitoring APs when on the road."
"Pricing is a bit expensive."
"The solution's performance needs to be enhanced because of a very high delay."
"The price could be improved."
"It would be helpful to have a wizard when you are setting up a new access point or a wireless guest network."
"I think that Web management, global management, could be improved. Unfortunately, there's not one solution that does everything. There are something like six different solutions, and each of them do something better than the others. Unfortunately, there's not one global solution that does everything."
"Some customers have issues with the price because it's more expensive than Ubiquiti, but they can accept the cost because it's reliable and has more features."
"I recommend enhancing flexibility for administrators within the Partner Domain."
"If the system could directly download and update, that would be much easier. It could be more automated."
"o make it a ten I would like the ability to replace it if we do have a faulty device. Getting one faster might be helpful. I would like to have autoconfiguration where instead of having to configure a new network, we would be able to push all configuration out a little easier with the interface."
"The solution currently lacks the integration of security services."
 

Pricing and Cost Advice

"I am not involved in the price, but I am sure that it is not cheap."
"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."
"The price was okay."
"Buy near the end of Q4 in order to get a deal."
"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."
"Price-wise, it is a reasonable tool."
"ExtremeCloud IQ's pricing is high."
"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"It is decently priced."
"It's definitely a good value. It's more expensive than some of the other offerings out there, but when you compare it to other enterprise-class gear, it's very well priced. And the beauty of it is, because it has better range because of their patented BeamFlex - which is the way they can send and receive and listen to signals - you can actually use fewer access points. That means that it's a cheaper overall project."
"We have a yearly license for our multiple mode 200 or 300 Ruckus Wireless systems. It's a good price."
"Ruckus is an expensive solution."
"The setup that I have at the moment does not require licensing, although I am not sure whether a bigger project will mean that I have to spend more."
"Ruckus is more expensive than Meraki, but the performance moves in parallel with the cost."
"We don't pay any licensing fees, we purchase them."
"It's a lot more expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Learn More

 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Cisco, Fortinet, HPE Aruba Networking and others in Network Management Applications. Updated: November 2024.
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