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ExtremeCloud IQ vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
75
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (11th), Intrusion Detection and Prevention Software (IDPS) (20th)
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
103
Ranking in other categories
Wireless LAN (2nd)
 

Mindshare comparison

ExtremeCloud IQ and Ruckus Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, down 3.4% compared to last year.
Ruckus Wireless, on the other hand, focuses on Wireless LAN, holds 14.2% mindshare, up 12.0% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
Xander Janse Van Rensburg - PeerSpot reviewer
Reliable and high-performance wireless networking with exceptional stability, scalability, and robust feature set
One of the most valuable features I appreciate is auto channelization, facilitated by a proprietary product called ChannelFly. This feature enables APs in a specific zone to automatically adjust their channels, optimizing performance. Additionally, Ruckus Wireless stands out for its ability to reuse certain beams, resulting in smaller data spots. In my experience with various products, Ruckus Wireless consistently delivers unparalleled throughput, coverage, and reliability in wireless networking across different environments. As a noteworthy point, the newly launched WiFi 7 standard is measured against Ruckus's WiFi 7 AP, establishing it as the global benchmark. When it comes to WiFi, Ruckus sets the standard, outperforming competitors with its superior performance and capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"ExtremeCloud IQ is an intuitive platform. The tool's ability to streamline network operations depends on the end customer. Sometimes it's quicker, and sometimes it takes much longer. It helps me to address network problems."
"Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."
"The dashboards are great and the user interface is quite intuitive."
"Everything can be seen from the dashboard."
"HiveManager is extremely easy to use for anyone with little network experience."
"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"There can be the same SSID for several devices."
"The controller is most valuable. Through Ruckus ZoneDirector, we can easily manage the websites and the web."
"Reliability is a key feature."
"The most valuable feature for me is reliability."
"In general, all implementations are standard and pretty straightforward."
"The most valuable feature of Ruckus Wireless is the Beamforming feature."
"Ruckus Wireless is a valuable solution. It's both scalable and reliable."
"We are able to quickly identify Rogue WAPs in our network and move to disconnect them immediately when Ruckus alerts us."
 

Cons

"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."
"A mobile app would be awesome."
"Their firewall configuration gets funky and it can be difficult to understand."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"Integrating the network access control solution can be complex, as it essentially combines two separate products."
"The licensing model could be improved."
"The product could support multi-vendor infrastructures."
"The solution's performance needs to be enhanced because of a very high delay."
"Most customers revoke the idea of deploying it when they observe the cost per AP license."
"Ruckus is a bad solution in general. It's pretty old and outdated."
"The cloud solution is not mature enough."
"Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having."
"There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster."
"They should work to make their licensing more affordable."
"It is extremely difficult to send videos in Ruckus live sessions. Zoom streaming, or using Teams Streaming live sessions to send videos, for example, could be more effective."
"The tool needs to incorporate training. Also, it needs to improve the range of coverage."
 

Pricing and Cost Advice

"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"This solution offers annual licensing that is middle of the range in terms of cost."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"Buy near the end of Q4 in order to get a deal."
"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."
"The price was okay."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"There are probably cheaper solutions but we invest for stability and performance for the longer haul."
"It's a lot more expensive."
"We paid for a three-year contract last year. I am not sure about what we paid. It is certainly less expensive than Meraki."
"Ubiquiti and Aruba Instant On are good for small businesses in terms of cost than Ruckus Wireless."
"This is a very expensive solution."
"​The cost can be prohibitive for many as it is a high-end product in the WiFi market.​"
"It is a good product, but it is pricey. In terms of the pricing, it is a bit expensive."
"It is decently priced."
"Licensing is subscription-based."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Government
8%
Manufacturing Company
8%
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: February 2025.
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