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ExtremeCloud IQ vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (10th), Network Access Control (NAC) (10th), Intrusion Detection and Prevention Software (IDPS) (18th)
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
104
Ranking in other categories
Wireless LAN (2nd)
 

Mindshare comparison

ExtremeCloud IQ and Ruckus Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.9%, down 3.1% compared to last year.
Ruckus Wireless, on the other hand, focuses on Wireless LAN, holds 14.2% mindshare, up 12.8% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

Sriman L - PeerSpot reviewer
One of the best cloud-based wireless solutions that helps manage multiple APs from a single dashboard across multiple locations
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed. Sometimes, AP details, like the AP firmware and the AP hostname, are not updating properly because of a few bugs in the current version, which they might fix in the next version. Compared to the central and other cloud solutions, a couple of bugs still running on these portals need to be rectified. For ExtremeCloud IQ's next releases, I expect to get all the users and the events alerts. Also, if any AP goes down, I should be able to do some scheduled reports specific to the site because it is currently in beta. If any AP goes offline, that's an event. If you want to do the filter for a specific site event, we don't have that filter option. I expect specific site-level and category-level events and alert filters to get reports.
Xander Janse Van Rensburg - PeerSpot reviewer
Reliable and high-performance wireless networking with exceptional stability, scalability, and robust feature set
One of the most valuable features I appreciate is auto channelization, facilitated by a proprietary product called ChannelFly. This feature enables APs in a specific zone to automatically adjust their channels, optimizing performance. Additionally, Ruckus Wireless stands out for its ability to reuse certain beams, resulting in smaller data spots. In my experience with various products, Ruckus Wireless consistently delivers unparalleled throughput, coverage, and reliability in wireless networking across different environments. As a noteworthy point, the newly launched WiFi 7 standard is measured against Ruckus's WiFi 7 AP, establishing it as the global benchmark. When it comes to WiFi, Ruckus sets the standard, outperforming competitors with its superior performance and capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"App and firewall security at the AP."
"The deployment made my life very easy."
"It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide."
"Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
"Our transaction polling is now way more secure."
"The HiveManager integration with the VPN Gateway is awesome."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."
"The solution is used for public Wi-Fi. The Wi-Fi solution provides internet connectivity in the public platform."
"One of the biggest features of Ruckus Wireless is its BeamFlex+ technology."
"Key features are integrated WiFi client performance tools, sophisticated user access controls, and easy and understandable controls and interfaces."
"I can manage the network through a cell phone, which is a plus from my side. I am also able to visualize the network. I can also check the quality of the signal for different clients that are currently connected and see whether the quality is excellent, moderate, or poor. Sometimes, I can even adjust the signal strength."
"For me, the most valuable features are good integration with the customer's existing network and the ease of deployment and configuration. Ruckus products are also easy to learn to manage and deploy for not only our own staff, but also for the IT workers in the customer's organization."
"The Ruckus Location-Based Services​ (LBS) Solution is the highlight that enables businesses to enhance the way of interaction with their customers on the basis of precise location."
"Its high capacity is the most valuable. It is also very stable. It is way more stable than other platforms."
"Ruckus Wireless provides good coverage."
 

Cons

"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"The solution will show us that there are some issues, but when we try to find those issues, we can't see them."
"I would like to see a remote phone application for monitoring APs when on the road."
"The tool has simplified things, but it also adds a complexity that sometimes stumps some users."
"Their firewall configuration gets funky and it can be difficult to understand."
"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
"The dashboard and stability need to be improved."
"I wish that Ruckus Wireless were more affordable for customers."
"I would like to see better mapping capability because it can be really difficult, especially if you are deploying on a remote island."
"Mounting options for outdoor access points, I think they could easily improve on that."
"I would like the option to not have my logs deleted when I shut down the device so that I will be able to troubleshoot."
"The pricing needs to be more competitive. They need to re-examine their business model and see if there is a way to provide their service at a cheaper cost."
"They should work to make their licensing more affordable."
"One complaint that we have is the lack of cloud-based management."
"I have not got any major problem using Ruckus, but the price and technical support could be better."
 

Pricing and Cost Advice

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."
"There are probably cheaper solutions but we invest for stability and performance for the longer haul."
"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."
"Bring the cost down."
"This solution offers annual licensing that is middle of the range in terms of cost."
"ExtremeCloud IQ's pricing is medium, but its support contract costs more."
"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"Price-wise, it is a reasonable tool."
"The only complaint I have about Ruckus is the price, but considering other enterprise WiFi products are similarly priced, I feel Ruckus is a superior product."
"It depends on the client. You have an initial license cost that you need to buy to bind the access point with the controller. This is a one-time fee. You also have to pay the support fee that, if I remember correctly, is about $25 per access point. Its pricing and licensing can be improved."
"Regarding pricing, Ruckus Wireless is a five out of ten. Though it's cheaper than Aruba Wireless, pricing for Ruckus Wireless, when you look at its functionality, could be more affordable."
""The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.""
"Ruckus Wireless is available at a reasonable price"
"Cost-wise, the product is priced above average, considering its competitors in the market."
"If you walk into any restaurant or hotel you will find Ruckus Wireless solutions because it is economical when it comes to pricing. There is a basic subscription for the license and support."
"Not all of our clients can afford a fully corporate solution like Ruckus. But for many of our clients, pricing is the only factor that prevents them from choosing Ruckus, as we have found Ruckus to be a very suitable and reliable solution for integrating wireless access points to a company's network."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
10%
Comms Service Provider
9%
Manufacturing Company
9%
Computer Software Company
14%
Comms Service Provider
11%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: April 2025.
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