We performed a comparison between Cisco Wireless and Ruckus Wireless based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: As competitors, Cisco Wireless and Ruckus Wireless come in at a close tie. Both products offer a really strong set of features. However, their pricing is where each stands out, with Cisco being more expensive and Ruckus being affordable. In addition, users of Ruckus Wireless report seeing an immediate ROI.
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The solution is pretty generic and easy to use."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The artificial intelligence feature is very good."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"You can easily monitor, manage, and cover all your IT equipment."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The simplicity is great."
"I like that Cisco Wireless is easy to implement. If you get stuck with any issues, they have ample documentation on the internet. It's easy to implement, and Cisco documentation is easily accessible."
"Our environment has many devices constantly moving within our environment—approximately 3,000 devices daily, many of which change locations every 45 minutes. Therefore, the tool's seamless handoff is valuable for us. It's one of the reasons we have stayed with the product."
"Wireless access has enabled users to be mobile and as a result, more productive."
"For me, there are two important features: 1) WLAN grouping – Allows us to have different groups and, within those groups, specific WLANs, so there is no overlapping. 2) FlexConnect – Enables us to have remote offices at different locations. We can have a central WLC to control all the locations."
"Compared to other solutions, captive guest network is one of the best isolation and tunneling."
"We were able to utilize the elements of the core and provide a solution to our customers similar to that of Cisco Meraki."
"Before COVID, the emphasis was primarily on wireless connectivity in specific areas like conference rooms. However, with the shift to remote work and increased mobility, coverage areas needed to be expanded to accommodate users throughout the entire location. We are beginning to expand our infrastructure."
"Device profiling allows us to have different policies applied by ISE to wireless clients."
"The most valuable feature is the coverage, which is exceptional."
"All IPs can be managed and monitored by the customer from a single console."
"The reason we picked Ruckus, in addition to our long-standing relationship with them, is pretty much that the RFS characteristics of it seem to be the best."
"Ruckus Wireless is more of a plain Wi-Fi solution where it does the basic job well. Additionally, it has good conductivity, easy to use, simple to manage, and its access points can be used as standalone devices which gives flexibility in the SMB market."
"The solution is used for public Wi-Fi. The Wi-Fi solution provides internet connectivity in the public platform."
"Its high capacity is the most valuable. It is also very stable. It is way more stable than other platforms."
"It's good for low-level usage."
"The most valuable is the central administration. Provides quick views of activity, from the number of clients online to signal and noise readings."
"They should include SD-WAN features to it."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"The product should include adaptive Wi-Fi to show a more accurate location."
"The pricing should be made cheaper."
"If you want to do more specific stuff, it's a bit limited."
"Enrolling into the tool is a tedious process."
"The solution is expensive."
"Improving third-party integration is key for Juniper Mist's next release."
"The new licensing model isn't as good as what they had before."
"One of our customers complained about the ripple, that some of the data was incorrect. We opened a ticket and brought it to their attention that maybe some of the data was not correct. As of now, it has been two months since we opened the ticket and the issue still hasn't been resolved."
"There's a delay in equipment that comes to Columbia, to our country, and that lasts almost six months."
"It's very scalable, but when you shift gears sometimes, you have to do more work than people anticipate."
"For all products on the market, the availability of the products may not be ideal. We're waiting on a lot of products simply due to the fact that there's a material shortage. We've ordered products and have had to wait three or four months for anything to get delivered. This is not just Cisco. It's a problem on the market for all components which include semiconductors."
"Sometimes I've seen some issues come up with the interference. That's an issue users face at times. It becomes very complex when you have a lot of wireless interference in the area, or in your office. It's because of the environment of Cisco. Maybe, in the future, they can work on this area, and fix this issue."
"I would like to see less dependency on other products such as ISE and Prime for certain implementations."
"Assurance capabilities must be improved."
"From my point of view, portal features are something missing in Ruckus Wireless. I want to see Ruckus Wireless integrate a Wi-Fi portal into its product. This would allow for easier user authentication for vendors."
"The solution is sensitive with reference to power fluctuations. This sensitivity should be improved. Additionally, the solution should have more security features integrated."
"Ruckus seems to have removed the built-in help from the appliance, urging the user to log on to the support web site to obtain it. This is simply a nuisance if one wishes to look up what a particular field on the configuration page does, for example."
"Some customers have issues with the price because it's more expensive than Ubiquiti, but they can accept the cost because it's reliable and has more features."
"Its pricing and licensing can be improved. Its UI can also be more user-friendly. Currently, in the Unleashed mode, the information that you have about the switches that you add to the controller is quite limited. I would like more information regarding switches. In this mode, an access point acts as a controller, so you don't need a controller. It is for deployments with less than 125 access points, and you can use an access point as a controller."
"They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios. When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information. Its price should also be improved. Its price is currently quite high."
"They need more products in the lower-end range for smaller clients."
"The cloud controller needs work. My big issue is that all APs can't set static IPs. Also, adding customers to your dashboard is not that easy at all. I wish I could pop out some reporting from the dashboards as well."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Wireless is ranked 2nd in Wireless LAN with 147 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. Cisco Wireless is rated 8.2, while Ruckus Wireless is rated 8.6. The top reviewer of Cisco Wireless writes "Allows us to deploy a wide range of wireless products with stable WiFi". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". Cisco Wireless is most compared with Aruba Wireless, Ubiquiti WLAN, Cisco Meraki Wireless LAN, Mist AI and Cloud and Omada Access Points, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN, ExtremeWireless and Omada Access Points. See our Cisco Wireless vs. Ruckus Wireless report.
See our list of best Wireless LAN vendors.
We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
They both do a great job. But it depends on the application scenario.
For corporate environments probably Cisco will perform better not only because of Cisco Wi-Fi features but especially because you can be integrated with all Cisco infrastructure and manage it all.
In heavy-duty environments, like public hot-spot, stadiums, exhibition centers, etc, Ruckus should be considered. In this type of applications, pure Wi-Fi performance is more important than management features or security, and therefore, it could be the better choice.
If you care more about performance and stable communications, Ruckus Wireless is definitely better.
Ruckus Wireless APs have;
- Adaptive antenna technology (called BeamFlex). This technology analyzes different paths to reach the client and electronically turns itself to a directional antenna, choosing the path that gives the best performance to reach each specific client. If the client is mobile or if the environment changes (such as a warehouse) the selection of paths/direction also changes instantly.
Transmitting in a directional way allows a good Signal-to-Noise Ratio and also causes less interference for other nearby APs outside the path of the directional transmission.
- ChannelFly technology. This technology chooses the best channel based on performance rather than background scanning for noise.
- Polarization Diversity. This technology allows the clients not to lose signal strength when held at different angles (important for mobile devices such as tablets and telephones).
- Better receive sensitivity compared to the competitors.
All these features make Ruckus Wireless a better choice than any other competitor (better performance, better coverage area, more stable and surprise-free communication especially in not so easy conditions such as noise, too many clients, too much traffic).