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Aruba ClearPass vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Aruba ClearPass is highly rated for responsive, knowledgeable support, though minor improvements are suggested by some users.
Sentiment score
4.3
Aerohive's customer service is praised for responsiveness and efficiency, despite occasional delays, with helpful support and effective escalation.
Portnox is one level up, as their customer support is outstanding.
We have escalated questions to tech support, and I would rate the technical support an eight out of ten.
We have local support, so it's much easier.
 

Room For Improvement

Sentiment score
4.6
Aruba ClearPass needs a simpler interface, better integration, improved scalability, and user support, with reduced complexity and costs.
Sentiment score
5.7
ExtremeCloud IQ needs interface improvements, clearer error descriptions, faster support, streamlined licensing, and enhanced security for better user experience.
It is also better to improve threat intelligence for built-in threat detection and prevention.
A more streamlined menu of licensing options would be helpful.
ClearPass from Aruba is easier to understand compared to Cisco, which has more features but is more complicated.
 

Scalability Issues

Sentiment score
8.3
Aruba ClearPass is praised for its scalability, seamlessly integrating with systems and efficiently handling large user bases.
Sentiment score
8.5
ExtremeCloud IQ excels in scalability and deployment, supporting diverse large-scale environments with reliable, cloud-based architecture and management.
Aruba ClearPass is very scalable.
Once the policy is defined, scaling works automatically and is fast.
In our environment, ClearPass handles up to 100,000 users, which is better than some other NAC solutions like Fortinox that scale up to 25,000.
 

Setup Cost

Sentiment score
4.5
Aruba ClearPass is costly yet valuable, with complex licensing, often seen as affordable long-term compared to alternatives like Cisco ISE.
Sentiment score
5.0
ExtremeCloud IQ costs are high yet competitive, with AP prices ranging from $400-$1200 and licenses starting at $110.
We cannot mix in prices, and of course, prices are going higher.
Achieving the best price requires careful selection from a menu of licensing options.
Pricing is licensing-based, involving a modular and staggered commercial model with separate licenses needed to suit specific requirements.
 

Stability Issues

Sentiment score
8.9
Aruba ClearPass is stable, reliable, handles high volumes well, despite minor integration issues with CPKN and LDAP.
Sentiment score
8.5
ExtremeCloud IQ is praised for stability, issues often resolved with updates; occasional problems don't significantly impact reliability.
 

Valuable Features

Sentiment score
7.8
Aruba ClearPass provides comprehensive network security, seamless integration, robust policy enforcement, and scalable access control with strong visibility and reporting.
Sentiment score
7.9
ExtremeCloud IQ delivers scalable cloud-based management with enhanced security, intuitive tools, and centralized control for efficient network deployment.
The ClearPass solution has reduced the amount of engineering time compared to previous solutions, making it more efficient for our purposes.
 

Categories and Ranking

Aruba ClearPass
Ranking in Network Access Control (NAC)
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
83
Ranking in other categories
No ranking in other categories
ExtremeCloud IQ
Ranking in Network Access Control (NAC)
11th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Network Management Applications (9th), Intrusion Detection and Prevention Software (IDPS) (20th)
 

Mindshare comparison

As of December 2024, in the Network Access Control (NAC) category, the mindshare of Aruba ClearPass is 25.0%, down from 26.1% compared to the previous year. The mindshare of ExtremeCloud IQ is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC)
 

Featured Reviews

SvenVenables - PeerSpot reviewer
Easy to use, multifeatured, and reliable policy management platform for identity authentication and new device onboarding
The only area that really needs improvement in Aruba ClearPass is the onboarding for doing TLS authentication. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily. An additional feature we'd like to see in the next release of Aruba ClearPass is for its OnGuard function, its health check function. We'd like it to have the functionality for installing or copying files that are required for remediation on health checks. For example: if you're using Aruba ClearPass and you do a health check, if the client is missing a file or a particular product such as an antivirus product, we would like the opportunity to have the files copied or installed in the platform, because currently there are some limitations when you want to do remediation. If the client is missing a file and you want them to install a specific application, we have to provide an HTTP download so they can download the file for the remediation to work. What I would like to see is a bigger storage area in Aruba ClearPass so we can upload those files in the platform, rather than having those files in an external server for downloading, because we've had huge problems with doing remediation to locations that require an HTTP download. What we'd like is having the ability to put the applications on Aruba ClearPass directly, to make the remediation steps for clients when they're missing software, to get those directly from the platform, because currently, you can't put a big file onto Aruba ClearPass as there are size limitations.
KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Manufacturing Company
8%
Educational Organization
6%
Computer Software Company
16%
Educational Organization
10%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What is the biggest difference between Aruba ClearPass and FortiNAC?
I've done quite a lot of work with ClearPass, and not a lot with FortiNAC/Bradford. ClearPass incorporates a number of different functions including ClearPass Guest for creating complex wireless g...
What do you like most about Aruba ClearPass?
If you are looking at the base installation, then it was a very straightforward process, which I would rate an eight or nine out of ten.
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
 

Also Known As

Avenda eTIPS
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Aruba ClearPass vs. ExtremeCloud IQ and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.