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DataMiner vs IBM Tivoli NetCool comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

DataMiner
Ranking in Network Management Applications
20th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Tivoli NetCool
Ranking in Network Management Applications
7th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Management Applications category, the mindshare of DataMiner is 0.9%, down from 1.1% compared to the previous year. The mindshare of IBM Tivoli NetCool is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications
 

Featured Reviews

reviewer1834566 - PeerSpot reviewer
Plenty of modules, very flexible, and can connect your entire operation
We are using it for satellite systems monitoring, automate pro-active ticketing and reporting The benefits of DataMiner to our company are connectivity and cross-connectivity it provides. The most valuable feature of DataMiner is its comprehensiveness. It provides an open driver that allows you…
Petar Ganev - PeerSpot reviewer
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of DataMiner is its comprehensiveness. It provides an open driver that allows you to customize and program each aspect of the system. Additionally, there are many separate modules available that can be used to enhance the system's capabilities beyond just monitoring, allowing you to manage your entire workflow. This is a valuable feature that makes troubleshooting easier and helps to optimize the use of the system."
"The solution is user-friendly and is readily customizable, which allows us to do control and monitoring in a single stage."
"Data Miner allows you to take control. It has an API to talk to different products, including drivers to talk to the APIs of third-party products. You can control it from the screen."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The solution has very good integration capabilities."
"It's very easy to use."
"Anything is possible with Tivoli. It's quite a robust system."
 

Cons

"We would like to have more products supported by the drivers because there are so many products out there. If DataMiner has not built the drivers to support them we can not control them, we can only see them based on SNMP. If more drivers are included, it won't cost us if we have new products."
"I am looking forward to the company continuing to improve its solution and incorporate new technologies. Specifically, I hope that they will allow their cloud database environment to host services, rather than requiring the use of on-premises digital or physical servers. The company is moving in this direction, but I am still waiting for this capability to be implemented."
"The solution does not have any AI capabilities."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
 

Pricing and Cost Advice

"DataMiner is an expensive solution and that is why many companies do not use it. Other solutions are less expensive."
"Customers are required to pay a licensing fee."
"Licensing fees are paid on a yearly basis."
"The price of the product is too expensive."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
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Top Industries

By visitors reading reviews
Construction Company
17%
Media Company
16%
Computer Software Company
15%
Government
7%
Computer Software Company
27%
Financial Services Firm
15%
Manufacturing Company
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DataMiner?
The most valuable feature of DataMiner is its comprehensiveness. It provides an open driver that allows you to customize and program each aspect of the system. Additionally, there are many separate...
What is your primary use case for DataMiner?
We are using it for satellite systems monitoring, automate pro-active ticketing and reporting.
What is the best network monitoring software for large enterprises?
I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the funct...
What do you like most about IBM Tivoli NetCool?
The tool had many built-in automation capabilities.
What needs improvement with IBM Tivoli NetCool?
The main challenge is its licensing model, which is very complicated.
 

Also Known As

No data available
Tivoli NetCool
 

Overview

 

Sample Customers

Telenet
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Find out what your peers are saying about DataMiner vs. IBM Tivoli NetCool and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.