DataMiner vs ExtremeManagement comparison

"The most valuable feature of DataMiner is its comprehensiveness. It provides an open driver that allows you to customize and program each aspect of the system. Additionally, there are many separate modules available that can be used to enhance the system's capabilities beyond just monitoring, allowing you to manage your entire workflow. This is a valuable feature that makes troubleshooting easier and helps to optimize the use of the system."

"Data Miner allows you to take control. It has an API to talk to different products, including drivers to talk to the APIs of third-party products. You can control it from the screen."

"The solution is user-friendly and is readily customizable, which allows us to do control and monitoring in a single stage."

"The best thing about the solution is that it is all managed from just a single application window. We call this feature a single pane of glass due to the fact that almost all the features are all managed within a single application, or a browser, to be more specific."

"The technical support services are good."

"The report model is one of the valuable models. We are able to see all the information concentrated in reports, which is very useful. We are able to get the information about the performance of the equipment and check that everything is okay. You can get very useful information across applications, so we have very good experience with their management solutions. It has many functionalities to simplify the administration and monitor the development of the switches or AP. It is easy to deploy, easy to configure. and easy to develop. Its price is also good."

"ExtremeManagement brings in the most value by reducing the technical debt to the organization in terms of having to hire personnel to maintain it or contract it."

"I need fewer people to do implementation and support, and I don't have to go on-site to change the configuration or otherwise support the switch."

"We would like to have more products supported by the drivers because there are so many products out there. If DataMiner has not built the drivers to support them we can not control them, we can only see them based on SNMP. If more drivers are included, it won't cost us if we have new products."

"I am looking forward to the company continuing to improve its solution and incorporate new technologies. Specifically, I hope that they will allow their cloud database environment to host services, rather than requiring the use of on-premises digital or physical servers. The company is moving in this direction, but I am still waiting for this capability to be implemented."

"Some features are quite difficult to configure and they are very complicated to figure out. Maybe the vendors should introduce a more driven configuration that can clarify the processes a bit more to make the processes more clearly defined."

"It would be great to not need an on-premises SiteIQ license for running a Fabric OS cloud or managing third-party devices."

"It would be helpful if this solution had support for configuring and managing third-party hardware devices."

"They can improve the information period. Currently, we are able to have information for only 14 or 15 days, but we would like to have information for an extended period of maybe 30 days. Their technical support can also be improved in terms of the response time to the tickets."

"There could be better integration with third-party equipment and vendors."

"DataMiner is an expensive solution and that is why many companies do not use it. Other solutions are less expensive."

"While they don't consider it affordable, they don't find it overly expensive."

"It has a good price. There is a good relationship between the cost and the performance."

"The support is billed on a yearly basis, and there are no additional costs."