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PabloCousino - PeerSpot reviewer
Executive VP at a tech services company with 51-200 employees
Reseller
Top 20
Jun 19, 2023
An easy-to-setup solution with good network visibility
Pros and Cons
  • "The solution is stable."
  • "They should include a web application firewall feature in the solution."

What is our primary use case?

We use the solution to access network and security platforms. It also offers in-built WAN and zero-trust security models. It is possible to detect and mitigate the incident using Cato.

How has it helped my organization?

The solution helps customers with well-integrated features, including security and network visibility.

What is most valuable?

The solution provides all the essential technical features combined in a single platform.

What needs improvement?

Adapting the solution for tier-one businesses with complicated environments and pre-existing technologies like VPN is challenging. They should improve this particular area. Also, they should include a web application firewall feature.

Buyer's Guide
Cato SASE Cloud Platform
December 2025
Learn what your peers think about Cato SASE Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. However, sometimes, the console operates at variable speeds on the servers.

What do I think about the scalability of the solution?

The solution is easily scalable in terms of firewall protection.

How are customer service and support?

The solution's technical support is available 24/7. Once, we raised a ticket for our customer, and the executive immediately reached us in 10 minutes via Zoom meeting. Further, he solved the problem in the next 20 minutes. I am impressed with their service.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is easy. Also, it is inexpensive to deploy domestic internet lines using the socket. It has automated functionality as well. The provisioning in the administration screen takes an hour to complete remotely. Also, replacing MPS lines with the solution takes a month. Here, we use second cellular lines as a backup. We are able to switch one to three lines per day.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is flexible. The customers can pay as per their requirements. Although, it is more expensive than Palo Alto and Fortinet products.

What other advice do I have?

I rate the solution a seven out of ten. Its pricing is flexible but could be even better.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Cybersecurity Consultant at a tech vendor with 10,001+ employees
Reseller
Top 10
Mar 10, 2023
A highly recommended SASE solution that's user-friendly, with excellent stability and scalability
Pros and Cons
  • "When I first encountered Cato, I didn't know how to use it, but after a week of training, I could onboard our systems to it, so the solution was easy to learn and navigate."
  • "A little tweaking or improvement of the UI in terms of logging when troubleshooting would be an improvement because it's very detailed."

What is our primary use case?

We use the tool in our backend and offer it to our customers; we have a lot of customers interested in using the solution, including BPOs international MPLS lines replacement, banking, and finance branch to DC, and telecommunications companies. 

Cato is usually a cloud-native platform. However, it can be integrated into sites using sockets or by integrating the existing firewalls or routers with IPsec. The tool is flexible and has a powerful management User interface

How has it helped my organization?

When we hit the pandemic, it became challenging to migrate us and customers to have an auto-scaling VPN for the remote user. Cato gave us much hope because it works as fast as we need. It also helps our customers replace MPLS lines, or simply interconnect branch HQ and Cloud using its SASE. It stands out against other brands, which is why I highly rate it. 

What is most valuable?

  • Competitive Cost with great features
  • Full cloud native SASE with very skilled and responsive technical support
  • The UI is accessible and user-friendly
  • Integration was very straightforward
  • My customer saves millions of pesos when we remove the line dependency for MPLS/IPVPN for domestic and international sites.

When I first encountered Cato, I didn't know how to use it, but after a week of training, I could onboard our systems to it, so the solution was easy to learn and navigate.

What needs improvement?

A little tweaking or improvement of the UI in terms of logging when troubleshooting. Overall the UI is perfect and very powerful. It will remove your stress when you came from silo solutions and old-school multi-branch connectivity.

Extra plugs via API would be a welcome feature, as the solution is a closed loop. Readily available external integration points would make our job easier for customers looking to integrate monitoring tools.

For how long have I used the solution?

We have been working with the solution for about two years. 

What do I think about the stability of the solution?

The solution's stability is excellent; we didn't encounter any issues in a year. Cato Networks had a massive outage in 2017 or 2018, but they fixed it.

What do I think about the scalability of the solution?

The solution is highly scalable because Cato Networks has its fully-fledged cloud and independent infrastructure. This is an advantage over other solutions dependent on AWS, for example, because a small business migrating to enterprise-level could be required to shut down its system for the upgrade. However, with Cato, it's much easier to scale up and down. I recently worked with a call center and was able to increase their capacity as they requested, which is very helpful in the IT industry.

We have 15 users in our company, and our largest deployment for a client is 22,000.

How are customer service and support?

The technical support is very hands-on, even during the deployment process. They are skilled at helping their customers, so I rate them highly. As a dev, I didn't have to do anything, Cato took care of it, and I don't have any negative feedback for them. Our customers and we are delighted.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The product is very competitively priced, and that's compelling. They don't charge the customer based on the operational cost like other brands such as Palo Alto. Cato has its own fully-fledged cloud, with their own data centers, equipment, and so on, which is an advantage. I rate the solution five out of five for affordability. 

Which other solutions did I evaluate?

I compared many solutions because I received an initiative to find one to fit into our market. I asked the industry leaders for POCs, and Cato stood out because of their platform; they were the first in the SASE domain.

What other advice do I have?

I rate the solution nine out of ten. 

If we require remote site deployment, for example, if we have applications sitting in an on-premise data center, there are two ways of doing that. We need an IPsec channel going from the data center to Cato Cloud, and the first way of doing that is using the existing network component, either router or fiber, as long as they have IPsec. Second, we can use Cato Network's sockets if we want visibility, packet loss monitoring, the SD-WAN component, etc.

Cato Networks is an excellent solution in the retail sector, especially for companies with multiple sites or international branches, like Jollibee. The product is less applicable for a telco because it can conflict with the consumer-facing side of the operation. Cato can accommodate VPNs with a remote access solution, and SD-WAN is necessary, allowing business to connect their international sites using the solution as the platform.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Integrator/consultant
PeerSpot user
Buyer's Guide
Cato SASE Cloud Platform
December 2025
Learn what your peers think about Cato SASE Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Akei Hsu - PeerSpot reviewer
Senior Network Consultant at a logistics company with 10,001+ employees
Consultant
Oct 9, 2022
A simple-to-use solution that helps us establish third-party connections
Pros and Cons
  • "The product is very simple, and everything can be done very quickly."
  • "The product may be complex for users with few years of experience."

What is our primary use case?

Our primary use case for this solution is SD-WAN, establishing third-party connections via Psec and remote feedback.

What is most valuable?

The product is very simple and everything can be done very quickly.

What needs improvement?

The product could provide more advanced features for networking.

For how long have I used the solution?

We have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and we may eventually increase our usage.

How are customer service and support?

The customer service and support team provide fast responses.

How was the initial setup?

The initial setup was very fast.

What about the implementation team?

We implemented it via a third party. However, we do it in-house now because of its simplicity.

What was our ROI?

We have seen a  return on investment.

What's my experience with pricing, setup cost, and licensing?

I cannot comment on the exact cost of the product. It is expensive but profitable in the long term.

Which other solutions did I evaluate?

We evaluated other suppliers before choosing this product.

What other advice do I have?

I rate the solution a nine out of ten. The product may be complex for users with few years of experience, but overall, it is a simple product to use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jordan Peters - PeerSpot reviewer
Owner/Managing Director at a tech services company with 11-50 employees
MSP
Jul 13, 2022
Stable SASE platform suitable for large organizations with distributed teams
Pros and Cons
  • "Cato offers all the functionality found in other solution. The life cycle management is always very stable."
  • "Web application firewalling (WAF) is a feature we would like to have in this solution and does not exist yet."

What is our primary use case?

We are a reseller of this solution and propose it to our clients. We combine it with vertical sockets in our office. We deploy the whole stack including capability, data leak prevention and CASB.

This solution is good for large organizations that have many people working around the world with many branches who want to combine policies and networks. Cato have a global presence that is increasing around the world. 

There are less than two milliseconds of latency to the nearest pop. Cato have a back end connection to the grid that is very stable offers good performance. 

How has it helped my organization?

This solution has allowed us to have more points of presence around the world. The bandwidth has also improved across different areas. This solution has offered us data leak prevention, CASB and a better dashboard. 

Using this solution, we are able to drill down into security problems in a few clicks. We also use it for the IPsec connection with our clients that allows us to make the right policies that restricts access to certain users.

What is most valuable?

Cato offers all the functionality found in other solutions. The life cycle management is always very stable.

What needs improvement?

Web application firewalling (WAF) is a feature we would like to have in this solution. 

For how long have I used the solution?

I have been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. Cato have contracts with backend infrastructure. During COVID, there has been an exponential growth of VPN connections and related bandwidth. We have 25 people using this solution in our organisation and we support seven clients in the healthcare and offshore sectors. There are up to 5,000 people in each organization. 

How are customer service and support?

The customer service and support for this solution is really good although we have noticed that, due to their growth as a business, support is not as consistent. Sometimes you get a more junior person to assist and then it takes a little bit longer to get the right answer. I would rate their support a four and a half out of five. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have previously used Cisco VPN and Fortinet VPN.

How was the initial setup?

The initial setup and implementation is straightforward and can be done in a few hours.

What was our ROI?

When you compare Cato to normal firewalling and all the costs and effort to maintain changes, the return on investment can be seen in one year. 

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution depends on what you need. It is based on bandwidth. You can opt for between 10 megabits to 10 gigabits per month, as well as select virtual sockets or physical sockets. A virtual socket is X1500 and can be extended to 500 megabits. Using these, you can have different levels of security. 

What other advice do I have?

We have six environments and we integrate them with the directory services of Microsoft Azure. Authentication of credentials is done automatically, including for new employees. Maintenance is also done automatically. 

This solution is very easy to implement and is very intuitive. When we do demos with our clients, they say, "Wow, is it that easy?" Cato offer a full package that can cover online, offline and whatever the customer needs.

I would rate this solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. customers but also resellers and implementers
PeerSpot user
reviewer2123562 - PeerSpot reviewer
ICT Business Solutions Consultant at a comms service provider with 1-10 employees
Real User
Mar 17, 2023
Straightforward implementation, useful documentation, and good support
Pros and Cons
  • "The most valuable feature of Cato Networks is the CASB and the documentation is useful."
  • "Modifying or incorporating Cato Network to work with a third-party platform, such as Microsoft, or other Software-as-a-Service (SaaS) offerings would be beneficial. Having more integration partners would help the users implement the solution."

What is our primary use case?

The solution is used similarly to a VPN connection but using a cable network. It is used for the several branches of the company.

What is most valuable?

The most valuable feature of Cato Networks is the CASB and the documentation is useful.

What needs improvement?

Modifying or incorporating Cato Network to work with a third-party platform, such as Microsoft, or other Software-as-a-Service (SaaS) offerings would be beneficial. Having more integration partners would help the users implement the solution.

For how long have I used the solution?

I have used Cato Networks within the past 12 months.

What do I think about the stability of the solution?

Cato Networks is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The support has been good overall.

Which solution did I use previously and why did I switch?

I have used Zscaler and it is a better solution than Cato Networks because they are more aggressive and have many partners, such as Microsoft and Dell. The implementation of Zscaler would be a more resilient solution.

How was the initial setup?

The initial setup of Cato Networks is straightforward. For 100 branched the implementation took six months to implement.

What about the implementation team?

The vendor helped implement the solution with us, and it was a seamless process

What's my experience with pricing, setup cost, and licensing?

The price of Cato Networks is in the middle range compared to other solutions. NetFoundry is a less expensive solution than Cato Networks.

What other advice do I have?

In the Philippines, there is a good market for this solution. There is a 50 percent SaaS implementation of this solution.

I rate Cato Networks an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
AlanChan5 - PeerSpot reviewer
Pre-Sales Consultant at a tech services company with 51-200 employees
Reseller
Top 20
Dec 23, 2022
Reliable, easy to use, and offers good support
Pros and Cons
  • "It is quite simple and easy to use."
  • "There's no principal in Malaysia, only a distributor."

What is our primary use case?

We're an implementer. We sell this solution to our customers. We've done some POCs with clients so far. 

What is most valuable?

The solution is stable and reliable. 

Our customers haven't had any complaints about its quality.

It is quite simple and easy to use. 

The support, overall, has been okay.

So far, we find the setup process to be simple. 

What needs improvement?

I haven't seen any issues so far. I might need to do another implementation and work on it longer before noting any flaws. 

They're not English. If they were English, I'd give them an overall rating of ten out of ten. 

There's no principal in Malaysia, only a distributor. 

For how long have I used the solution?

I just recently started using the solution. I

I've used the solution for about six months. 

What do I think about the stability of the solution?

The solution has been stable and it is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

On our POC we have about 300 users. 

How are customer service and support?

Technical support has been good so far. We find them to be helpful and supportive. We're in Malaysia and our closest principal is in Singapore, and they always get back to us.

How would you rate customer service and support?

Positive

How was the initial setup?

I'd rate the product's ease of setup at a 4.7 out of five. It's very straightforward and easy to implement. There isn't really any complexity. 

We deployed the product as a POC within a week.

What was our ROI?

It's too early to really analyze ROI. 

What's my experience with pricing, setup cost, and licensing?

I have compared the pricing against other solutions and found it to be very reasonable. I'd rate the cost, in terms of affordability, eight out of ten. 

What other advice do I have?

I'd rate the solution nine out of ten. It's simple to use and easy to set up. On top of that, they are very supportive.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Implementer
PeerSpot user
Customer Success Manager at a hospitality company with 1-10 employees
Real User
Oct 22, 2022
Great optimization and acceleration of traffic with an easy setup
Pros and Cons
  • "We appreciate the optimization and acceleration of the performance of SDP users."
  • "The different languages in the user interface should be enhanced."

What is most valuable?

The optimization and acceleration of traffic from difficult countries like China, India and South America are very valuable. Cato Networks is highly likely to win the deal if the customer has branch sites in countries with complex connections. On the other hand, if the customer has many difficulties, they may prefer other well-known solutions they already have installed.

In addition, we appreciate the optimization and acceleration of the performance of SDP users, especially those who work from home. The possibility of activating the IPS/TLS inspection without changing the device is also great.

What needs improvement?

The different languages in the user interface should be enhanced to include other languages. Currently, it's only in English, which would be an advantage in Italian for some small customers.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the scalability of the solution?

The solution is scalable because the possibility to scale depends mainly on the PoP. The PoP has no limitation in scalability, and there are two kinds of sockets. Still, there are a lot of differences in the suggested maximum throughput. One socket for under 500 megabits and the largest one has more slots for NICs. But the scalability doesn't depend on the appliance, it depends on the PoP.

For example, if you have 50 SDP users for people that connect remote to the headquarters, you can scale to 300 because all the staff works remotely. You won't need any updates, only the licenses in Cato, because the PoP can support it. This is different if you have a VPN based on the appliance because you usually have to update.

How are customer service and support?

The technical support team is very good. We used them for deployment and initial settings. After that, it wasn't problematic. They can also advise you about the configuration if you change something during the time.

How was the initial setup?

The setup is very easy. You can also define the policies and all the configurations without the need to have the socket already available. For example, with the customer, we configured all the settings and sent the socket to the branch in China. When the socket arrived, they only needed to turn it on and connect to the internet.

What's my experience with pricing, setup cost, and licensing?

We are satisfied with the pricing. However, I don't know what the competition is on the price. It is also convenient because if you dismiss the MPLS connection, you save a lot of money, but it depends on the customer's network and their advantage.

What other advice do I have?

I rate the solution a ten out of ten. The solution is good but can be improved by including different language options in the user interface.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1344534 - PeerSpot reviewer
IT Manager at a retailer with 51-200 employees
Real User
Dec 6, 2020
Easy to deploy, easy to manage, and helpful for network stability and reliability
Pros and Cons
  • "The WAN aggregation feature is the most valuable."
  • "Its functionality is a bit limited in some areas as compared to a Cisco solution. It is not as granular. It doesn't have the manageability, feature set, and capabilities of a larger or an enterprise-level solution. It just needs a more robust feature set and granularity."

What is our primary use case?

It is a primary router for the network. It is a cloud solution with on-prem routers. Basically, we got a router here, and we utilize our network connections to get to Cato Network's cloud. We route our traffic through their cloud for security and everything else.

How has it helped my organization?

It helps with network stability and reliability.

What is most valuable?

The WAN aggregation feature is the most valuable.

What needs improvement?

Its functionality is a bit limited in some areas as compared to a Cisco solution. It is not as granular. It doesn't have the manageability, feature set, and capabilities of a larger or an enterprise-level solution. It just needs a more robust feature set and granularity.

For how long have I used the solution?

I have been using this solution since June, that is, about six months.

What do I think about the stability of the solution?

Its stability is pretty good so far. I had a couple of minor issues here and there, but not too bad.

What do I think about the scalability of the solution?

It is hard to say because we don't have a lot of demands or requirements for that. We're not a large shop, so we're not looking to expand so much that we would have to replace them, upgrade them, or push the boundaries of the current system. It is expected to last us for a while at this capacity and configuration. We have 200 users, and it is just a typical office warehouse environment.

How are customer service and technical support?

They are good and responsive. They solved all the issues.

Which solution did I use previously and why did I switch?

We were using Palo Alto.

How was the initial setup?

It was pretty basic. It is easy to manage.

You require one experienced IT person for its deployment and maintenance. It wasn't complicated for me, but I've been around. Somebody new to IT or a desktop support guy won't be able to deploy it. Somebody who is a network person and has a good network or IT experience can deploy and manage it with little or no assistance in a company of our size.

What about the implementation team?

We had support from Cato Networks. They helped us with the deployment, and they were good.

What was our ROI?

It is going to give a return on investment. We have AT&T, Comcast, and a couple of others, but AT&T stability was hit or miss, and it would go down. The ability for this system to handle outages on one circuit out of four meant that we didn't have any downtime because of one of our circuits going down or having a performance issue. It kept our network up, whereas our previous solution, even at the cost of it, had to fail over, and even when it failed over, there were manual things you had to do for the other issues, which caused the downtime.

What's my experience with pricing, setup cost, and licensing?

You pay yearly based on the speed of your network. If you increase the speed of your network, you increase the cost for your throughput. It is by bandwidth for the most part and then licenses for VPN. There is some per-seat licensing for VPN access, but the majority of it is minimal. It is like $30 a year per client. The rest is based on how much bandwidth you'll use. You pay for that upfront for the year, and if you have to increase it, you increase it, and then they let you send more data through. There are no additional costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

We looked at other SD-WAN solutions, such as Fellow Cloud, Palo Alto, and Cisco. There were a couple more in there. Price, capability, and ease of deployment and management made us go for Cato Networks.

What other advice do I have?

It is worth looking at for a small to medium size environment, but it has got to fit your situation. We don't use it for what it was really made to do. It just has one feature that affects us, so we use it for that. In all honesty, it is not something that we are really using to its full potential.

I would rate Cato Networks an eight out of ten. It is fairly new, so there are some things that it should do, and they're working on it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cato SASE Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Cato SASE Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.