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Cloud Support at a tech company with 1-10 employees
User
Top 5Leaderboard
Used in Cloud, excellent option, modern and safe
Pros and Cons
  • "The implementation of this tool was straightforward."
  • "Some documents needed to implement with the best practices are difficult to understand, take longer than expected to apply, and sometimes even require support."

What is our primary use case?

Protecting us from advance threats, malware, phishing, and ransomware gave us the initiative to contact our checkpoint vendor and show interest in a tool that could satisfy this need. 

Then we were allowed to try this type of tool and see the results.      

Our main motivation for using this type of tool was to improve the level of security and effectiveness by preventing or protecting the company from threats on sites and applications that could compromise the company's information and equipment.

How has it helped my organization?

The Check Point Web Gateway tool has helped us improve the security of the equipment and access that we previously had. Generally, a lot of malware was installed on the equipment, which without the user realizing it affected both the performance and the exposure of the information that they had access. After the implementation of Check Point, these threats disappeared little by little, improving through granular policies in which through user profiles we were attacking to solve them. It's been an excellent tool for us.

What is most valuable?

The features of Check Point Web Gateway that we liked the most are the following:

1- Monitoring. The monitoring provided by Check Point security technologies is very good, easy to understand, and helps in an excellent way to verify the behavior of the tool.

2- Granular Policies. Through granular policies, we were able to create different profiles that depended on the type of user. In some cases, it is more restrictive for normal users than for managerial users, that is, always mainly providing security. However, different restrictions helped us a lot. We could establish them without generating annoyance for the client depending on their role in the company.

3- Easy implementation. 

What needs improvement?

The aspects that we have evaluated over time to give an opinion on an improvement that the Check Point security manufacturer can generate are the following:

1- Improvement of technical support. It is important that Check Point can generate greater growth at the support level. Errors are not always easily solved.

2- Updated Documentation. Some documents needed to implement with the best practices are difficult to understand, take longer than expected to apply, and sometimes even require support.

3- The costs. Some Check Point features are somewhat expensive.

Buyer's Guide
Check Point Web Gateway
December 2024
Learn what your peers think about Check Point Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

For how long have I used the solution?

A very good idea to use a web gateway since it generates greater security in the access of our collaborators to the use of the internet and applications,

The use has been successful for at least two years. Initially, the implementation was carried out partially to see the adaptation of the service, which was widely adopted by users understanding the threats that currently exist.

Which solution did I use previously and why did I switch?

Previously, we had validated options and used open-source tools. However, they were most difficult to manage and use.

What's my experience with pricing, setup cost, and licensing?

I always recommend that, before implementing, a customer discusses the business needs with the vendor in order to choose the ideal product.

Also, implement small tests to test the operation before going to production.

Which other solutions did I evaluate?

We needed to be able to quickly implement a tool that would meet the security needs. We already used Check Point products. It has gone very well for us, which is why we opted for the use of this application without hesitation.

What other advice do I have?

I recommend the use of this tool. However, take your time and validate if it suits your needs completely.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ikechukwu Okonkwo - PeerSpot reviewer
Head, Network Security at a financial services firm with 1,001-5,000 employees
Real User
It provides top-notch security but is not very user-friendly
Pros and Cons
  • "It has an excellent threat prevention mechanism."
  • "It is not user-friendly."

What is our primary use case?

It helps in establishing a site-to-site VPN with our on-premise firewall. We also use it to protect our cloud environment and layering protection for our cloud data centre.

How has it helped my organization?

This product has improved our organization by serving as a connection point with our partners. In addition, it provides top-notch security and gives us the confidence that we have a secure connection when dealing with our partners.

What is most valuable?

The encryption detection feature and the revision systems are valuable. Additionally, it has an excellent threat prevention mechanism.

What needs improvement?

The product could be improved in terms of its complexity. The product requires prior knowledge and information and would be difficult for an engineer with minimal experience to understand.

For how long have I used the solution?

We have used this solution on premises for approximately seven years and on the cloud for a year.

What do I think about the stability of the solution?

Due to its complexity, I rate its stability a six out of ten. We regularly have to update our hardware with the latest hotfixes to avoid bugs in the system. Additionally, the system has to be updated often to ensure there are no bugs.

What do I think about the scalability of the solution?

The solution is highly scalable. We intend to continually increase our usage of this solution due to its interoperability.

How are customer service and support?

We have not had the best experience with customer service and support, mainly because of the support tier structure. In our experience, our issues are not frequently solved until they are escalated to senior-level engineers, which leads to wasted time as we are often unable to access the experienced engineers until a case has escalated.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup varies depending on whether it is on-premises or on cloud. For cloud, I rate the initial setup a six out of ten. For on-premises, I rate it an eight out of ten. Sometimes, the setup is complex and lasts as long as nine hours.

What about the implementation team?

We implemented it through a third party. Three people who were network security engineers and firewall engineers participated in the deployment.

What's my experience with pricing, setup cost, and licensing?

I don't know the specific licensing prices, but it is based on the deployment size and is relatively more expensive than other products. Once licensing and support costs are paid, there are no additional costs.

Which other solutions did I evaluate?

We evaluated Azure Firewall.

What other advice do I have?

I rate this solution a seven out of ten. The solution is highly interoperable and is of good quality, but it could be improved in terms of its complexity, as it is not user-friendly. Additionally, the support levels could be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Check Point Web Gateway
December 2024
Learn what your peers think about Check Point Web Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
PeerSpot user
Security IT at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Web GW - dashboards and helpful monitoring
Pros and Cons
  • "It's easy to deploy this tool."
  • "For the most modern versions, there currently is no documentation, or it is more difficult to find it."

What is our primary use case?

                             

We needed to control sites since some consumptions do not represent and should not be allowed within the network by the company. Creating policies to be able to segment, allow, and block depending on the profiles created has been helpful.

We also needed to validate the access behavior through monitoring to determine what additional rules we could provide to improve security.                                                                                                 

How has it helped my organization?

Check Point Web Gateway helped eliminate traffic and access to individual sites and granularly generate restricted access policies to maximize user efficiency without distractions outside of corporate work.

The protection against sites and accesses that have major threats. We are able to protect the equipment, information, and databases that are within the infrastructure, avoiding having any vulnerability accessible.

We like how the integrated product works with our Check Point.              

What is most valuable?

It's easy to deploy this tool. This has helped us to be able to implement it correctly. Additionally, this product generates trust with all Check Point technologies.

Its administration dashboards make it easy to use. It's a simple environment but offers great power in order to secure the perimeter.

The registration of logs and monitoring helps us to make accurate decisions to improve perimeter security.

There are also access control rules by categories previously established by the manufacturer. This is a very good feature.

What needs improvement?

An improvement that can be made at the manufacturer level is to be able to modernize the manuals and documentation more. There currently is no documentation for the most modern versions, or it is more difficult to find.

Also, they should improve the costs in order to have greater competition against other solutions. I am not saying that it is an overvalued tool. On the contrary, it is incredibly effective and safe, however, it could have price improvements to increase competition at the cost level compared to other manufacturers.

For how long have I used the solution?

This is a great integrated solution in our Check Point Gateway environment. We have been using them for a long time, approximately three years.

Which solution did I use previously and why did I switch?

Previously we had used open-source tools for these purposes. However, they did not have the power of Check Point.

What's my experience with pricing, setup cost, and licensing?

The only way to access the cost information of Check Point tools is through a partner. My recommendation is to look for a fairly specialized one so that they can provide all the help with implementation and cost estimates.

Which other solutions did I evaluate?

It is always important to evaluate the tools, both in documentation and function, and if it is possible to generate proof of concept. In our case, Check Point is successfully coupled to our environments, that's why it was used.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
IT Security Analyst at Banco de Fomento Angola
Real User
Top 5
A scalable and intuitive solution that is easy to deploy and maintain
Pros and Cons
  • "SmartConsole is intuitive."
  • "The support must be faster."

What is most valuable?

The product is good in general. SmartConsole is intuitive.

What needs improvement?

We have problems configuring Check Point Remote Access VPN. The clients are connected to Remote Access VPN by IP assignment. The issue is very hard to resolve because we authenticate in Check Point.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

The tool is stable. I rate the stability a seven or an eight out of ten.

What do I think about the scalability of the solution?

The tool is scalable. Three people in my organization are using the product.

How are customer service and support?

The technical support is moderately good. The support must be faster. The responses are not very quick.

How would you rate customer service and support?

Neutral

How was the initial setup?

The installation is easy. It took us one day to deploy the product because it was necessary to know the configurations. It is easy to maintain and upgrade the solution. The updates can be done in five hours.

What about the implementation team?

I installed the tool with the help of a specialist.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee for the solution.

What other advice do I have?

I recommend the product to others because it is one of the best solutions. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Eric Liao - PeerSpot reviewer
Solution Manager at DYXnet Group
MSP
Top 5Leaderboard
Has valuable customer-facing features, like malware
Pros and Cons
  • "I think this solution is very helpful to our customers because its cloud-based security can be deployed quickly and maintained easily."
  • "Check Point Web Gateway could add an end point access function."

What is our primary use case?

Many of our clients use Check Point Web Gateway as a cloud base, firewall, and DPI for their security assets. All of this is deployed on the cloud. Because we are the service provider, we can use the SDN technology to connect to our customer and take the traffic to the Check Point cloud.

What is most valuable?

The Check Point Web Gateway features I find the most valuable are the customer-facing ones, like the malware and internet tech. I think this solution is very helpful to our customers because its cloud-based security can be deployed quickly and maintained easily. Check Point Web Gateway also comes with a particular sharing model, as it's deployed on the cloud on a monthly renting model. This is very different from the legacy price. 

What needs improvement?

I have not come across anything that would need to be improved as I have only worked with Check Point Web Gateway for about two years. 

Check Point Web Gateway could add an end point access function. Their competitors can deploy all data via AG Subway on mobile devices, giving customers access from the endpoint. This option has been available for some four years now at Check Point Web Gateway's competitors. 

For how long have I used the solution?

I have been using this solution for nearly two years now.

What do I think about the stability of the solution?

I think Check Point Web Gateway is stable.

What do I think about the scalability of the solution?

Check Point Web Gateway is more scalable than legacy solutions, but all of this depends on a company's scaling requirements. 

How are customer service and support?

Check Point Web Gateway's tech support answers tickets very quickly.

How would you rate customer service and support?

Positive

How was the initial setup?

Whether the initial setup is easy will depend on the cloud space - public, private, or hybrid, that you will use for the deployment. This will depend on the customer's requirements. 

What about the implementation team?

We actually provide deployment services. 

The number of engineers that we dispatch for a specific deployment will depend on the customer. The most basic deployment will require two engineers. Overall, deployment will take two days. 

What was our ROI?

I can't really say too much about the ROI we've had from Check Point Web Gateway because I am responsible for the tech support.

What's my experience with pricing, setup cost, and licensing?

Setup costs, pricing, and licensing is different in each country. We provide licensing for Taiwan. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at Progression Infonet Pvt Ltd
Real User
Very stable, extremely scalable, and easy to install, but it is expensive
Pros and Cons
  • "It is very stable."
  • "It is expensive. Its price should be better."

What is our primary use case?

It is primarily used for highlighting the threats that are coming from various locations. We are using its latest version.

What is most valuable?

It is very stable.

What needs improvement?

It is expensive. Its price should be better.

For how long have I used the solution?

I have been using this solution for the last seven to eight years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is extremely scalable. We have close to 3,000 users who are using it.

How are customer service and technical support?

We have required technical support quite a few times, and it has been very forthcoming from Check Point. I am satisfied with their support.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

It was easy to install. It took close to a week to fully deploy it, make it operational, and manage it.

What about the implementation team?

We are an integrator of this solution. There are two engineers who are managing it.

What's my experience with pricing, setup cost, and licensing?

It is expensive. Licensing is on a yearly basis. You need to do the support subscription.

What other advice do I have?

I would definitely recommend this solution. I would rate Check Point Web Gateway a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user938163 - PeerSpot reviewer
System Engeneer at a tech services company with 11-50 employees
Real User
The firewall feature is good but the program is way too expensive
Pros and Cons
  • "The interface is simply amazing."
  • "There should be an improvement in interface integration."

What is our primary use case?

Our primary use case for this solution is as firewall and, because I'm a student, when I work on my studies.

What is most valuable?

The interface is simply amazing. It is really user-friendly and it has improved our organization a lot.

What needs improvement?

I would like to see an integration of the interfaces in the next release.

For how long have I used the solution?

I have been using the solution for a year and a half now.

What do I think about the stability of the solution?

I haven't had any stability issues to date, so I can honestly say that it is very stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

So far the technical support has been very good.

How was the initial setup?

I've done a couple of VM installations, and they are all very straightforward.

What's my experience with pricing, setup cost, and licensing?

This program is very, very expensive.

Which other solutions did I evaluate?

Not really. I was searching for a security product because the one we used, didn't work very well. I immediately chose Check Point Web Gateway because of its great features.

What other advice do I have?

I will recommend this product to others, but I think there should be an improvement in interface integration. And a drop in price would also be a huge improvement. If I had to rate Check Point Web Gateway from one to ten, I will give it a seven. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user