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Miguel Angel Rico Paez - PeerSpot reviewer
Engineering Director at Connext
Video Review
Real User
We need this solution's visibility into our customers' applications for threat defense
Pros and Cons
  • "The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
  • "I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."

What is our primary use case?

This solution is a new solution. It gets visibility into all the components about security. For example, in the Firepower application, emails, and in the cloud, I can see across those in SecureX. It shows all the layers and the entire security solution. This is very important and key in the world of security.

How has it helped my organization?

Organizations are afraid of attacks. For example, many companies have an attack once a month. We need this solution's visibility into our customers' applications.

What is most valuable?

The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem. 

What needs improvement?

I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect.

Buyer's Guide
Cisco SecureX [EOL]
January 2025
Learn what your peers think about Cisco SecureX [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

We have been using it for five years. This solution is very important to us.

How are customer service and support?

They are good and are graduating to the next level with this solution. We can see the security in the cloud for this solution. Whether I am working at home or out in the world, I can see all the security in my network. 

How was the initial setup?

The deployment is very easy. You just log, install, and run the software. That is all.

What's my experience with pricing, setup cost, and licensing?

The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution.

What other advice do I have?

It is a good solution. It is Cisco's best solution.

Monitoring is easy. My engineers are monitoring this application all the time and the customer doesn't have to call me. My engineers will call the customer and say "Hey, you are having an attack."

I would rate the solution as 10 out of 10. It is the best. The SecureX solution has the best impact for the customer because it has all the visibility of my applications and my users' applications. Of course, it is also easy to manage this application.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Miguel Angel Rico Paez - PeerSpot reviewer
Engineering Director at Connext
Real User
Stable cloud-native platform that assists in meeting cyber security goals and has improved our firewall
Pros and Cons
  • "The ability to create firewalls online has been most valuable including the ability to create rules."
  • "The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."

What is our primary use case?

We use multiple firewall boundaries. We use Cisco for both internal networks and external networks that we provide for our customers across multiple sites. 

How has it helped my organization?

This solution definitely helps us meet our cyber security goals and we haven't had any problems so far. Cyber security resilience is very important to our business. This solution has improved our network and optimized our firewall. 

What is most valuable?

The ability to create firewalls online has been most valuable including the ability to create rules. We have done this using the ASA old firewall which we prefer over the newer ones. This solution helps us meet our cyber security goals. 

The resilience of this solution has also been valuable. We can trust in the fact that we can always reach out to developers if we have any problems. This solution has improved our network architecture.

What needs improvement?

The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved. If I want to look up a rule, I want it to be easy and just have the rule displayed instead of having to look through highlighted results. 

For how long have I used the solution?

We have used Cisco ASA firewalls for seven to eight years.

What do I think about the stability of the solution?

This solution offers good stability. 

How was the initial setup?

Deployment and setup of this solution take a week as we need to copy the rules from a previous firewall to this one. This solution does require regular maintenance. We have seven team members responsible for this. 

What was our ROI?

We have experienced a return on investment using this solution.

What's my experience with pricing, setup cost, and licensing?

It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco. 

Which other solutions did I evaluate?

We evaluated other options but prefer Cisco because it integrates well with other technologies. 

What other advice do I have?

This is a good quality solution and I would rate it a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/partner
PeerSpot user
Buyer's Guide
Cisco SecureX [EOL]
January 2025
Learn what your peers think about Cisco SecureX [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Hesham Hady - PeerSpot reviewer
Freelancer at a non-tech company with self employed
Real User
Top 5
Has good documentation and integration features
Pros and Cons
  • "The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
  • "The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."

What is most valuable?

The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable.

Integrating the product with most of the customers involved hasn't been difficult. There's enough documentation and support from Cisco to help put things together, making the process straightforward.

What needs improvement?

The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial.

How are customer service and support?

The tool's technical support has always been good. I've never encountered any issues with them. While they may not always be the fastest, they respond and ensure that problems are resolved.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference.

What other advice do I have?

I rate the overall product a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1884831 - PeerSpot reviewer
Senior Security Analyst at a consumer goods company with 501-1,000 employees
Real User
Lets us better manage security incidents
Pros and Cons
  • "The automation and orchestration tools are the most valuable features."
  • "Remediation stuff could be integrated into the product's automation."

What is our primary use case?

We use it to investigate threat incidents. It lets us better manage security incidents.

We just use it for the security department.

How has it helped my organization?

It gives us more visibility into detected threats so we can determine their impacts.

Its cybersecurity and resilience have been extremely important for our organization. It helps us save our operations by protecting us against ransomware and most threats.

What is most valuable?

The automation and orchestration tools are the most valuable features.

What needs improvement?

It is good that it provides information. However, I think that there needs to be more actionable items for us based on the information provided.

Remediation stuff could be integrated into the product's automation.

For how long have I used the solution?

I have been using the solution for a year.

What do I think about the scalability of the solution?

It is really scalable. We are looking to increase usage in the future.

How are customer service and support?

Overall, the technical support is great. I would rate it as eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use another solution.

How was the initial setup?

The initial setup was complex. It took about a month to deploy. The deployment took me about 20 hours overall of work.

What about the implementation team?

I had to work with the SecureX engineer in order to get things rolling. It wasn't a very straightforward process when we rolled out the product.

We used an integrator for the deployment.

What was our ROI?

We have seen quicker response times. It took a few months to realize the benefits.

What's my experience with pricing, setup cost, and licensing?

It comes free with all Cisco products. So, it is a good price.

Which other solutions did I evaluate?

We didn't evaluate other products.

What other advice do I have?

Leaders in organizations should invest in IT, training, and staff.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Security Expert & Instructor at a tech services company with 51-200 employees
Real User
Has valuable features, ease of use, and great integration capabilities
Pros and Cons
  • "Integrates well with our existing security infrastructure."
  • "Enhancing automation capabilities could further improve the product."

What is our primary use case?


In terms of Cisco products, I primarily work with IPS and NetApp solutions mainly for threat detection and integration with our security platforms like CyberArk via API.

What is most valuable?


We also use Cisco SecureX for network monitoring and troubleshooting. SecureX is a cloud-based product that integrates well with our existing security infrastructure.

What needs improvement?

One area for improvement in SecureX could be additional on-premises options for organizations like ours that require more control over certain aspects of the platform. I also think enhancing automation capabilities could further improve the product.

For how long have I used the solution?

I've been using SecureX for about two months.

What do I think about the stability of the solution?

It has been stable with a rating of around nine out of ten for stability.

What do I think about the scalability of the solution?

When it comes to scalability, I find SecureX easy to expand based on our needs.

How are customer service and support?

Although we haven't directly contacted Cisco's technical support, I've heard positive feedback about their support services.

How was the initial setup?

The setup process was straightforward, and we didn't require any third-party consultants.

What other advice do I have?

Overall, I would rate SecureX at around eight out of ten for its valuable features, ease of use, and integration capabilities. It's a recommended solution for threat detection and security orchestration.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user