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Cisco SecureX [EOL] vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco SecureX [EOL]
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (1st)
 

Featured Reviews

Dene Lewis - PeerSpot reviewer
Head of Technical Strategy and Direction CAE Technology Services Ltd at CAE Technology Services Limited
A scalable SaaS based platform that helps with cyber threat intelligence and automated hunting
I would rate Cisco SecureX a ten out of ten. I find the product to be a fantastic platform. If you are eligible, start using it straight away. The best way to evaluate it is to start using it and see where it fits within your organization. I think it helps our customers really deliver their SecOps goals, and I see it as a core foundation of CAE's own security strategy going forward. Our partnership with Cisco is one that was built on trust over a long period of time. This has enabled us to work together to be able to provide the solutions that our customers need to drive their organizations forward. The value we add as a reseller is being able to work closer with our customers, understand them, and get intimate with their organizations. That enables us to offer them the right solutions that will help them achieve their goals.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integrates well with our existing security infrastructure."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"The automation and orchestration tools are the most valuable features."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"Cisco Talos threat intelligence significantly influences my company's ability to act against emerging threats, giving us the chance to patch our side or take precautions when zero-day vulnerabilities emerge."
"The DNS data exfiltration and the blocking of DNS tunneling are the most effective features for threat prevention in our company."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"Stability-wise, it's good. I have never encountered any bugs."
"It enables us to go granular in the customization of blocking some categories on the DNS."
"Web proxy adds an effective layer for security."
 

Cons

"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"Enhancing automation capabilities could further improve the product."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"what's missing right now is the multi-tenant capability."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."
"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"This solution does not give us full, 360-degree protection."
"I would like to see DLP integration in the next release of this solution."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
 

Pricing and Cost Advice

"Cisco SecureX is more expensive than Trend Micro. However, considering the integration capabilities with other solutions and the quality of technical support, I believe there's justification for the price difference."
"You can spend less money for another solution, but if you really want to have a good solution you have to pay. We are happy that we are getting such a good solution for what we are spending."
"The pricing is the best part of this solution. It is free if you buy Umbrella or Duo Security. It is also a good solution."
"For the value you get, the pricing of the solution is excellent."
"The pricing is competitive, especially for education institutions. Licensing can be a little bit difficult to navigate, especially with resellers with Cisco, but for us it has been pretty easy."
"It comes free with all Cisco products. So, it is a good price."
"It is free. It can't get any better than that."
"It would be nice if they had a different pricing model. Most of our budget for projects goes towards Cisco."
"Cisco Umbrella is expensive and could be cheaper."
"You get what you pay for if you break the solution up into tiers."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"Its value exceeds its pricing."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Marketing Services Firm
11%
Government
7%
Comms Service Provider
6%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise3
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Kenna.AppSec, Kenna.VI
OpenDNS
 

Overview

 

Sample Customers

NHS, Rackspace, UNC Pembroke, University of North Carolina at Charlotte, Missing Piece
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco and others in Cisco Security Portfolio. Updated: February 2026.
882,606 professionals have used our research since 2012.