They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time.
Cisco Umbrella enhances security with DNS layer protection, blocking threats and offering centralized management. Its integration supports remote browser isolation and provides insights through reporting and threat intelligence. It scales well for growing needs, ensuring reliable protection. Although requiring technical expertise for customization and having high pricing, it lacks third-party tool integration and detailed reporting. Improvements are needed in technical support efficiency and connectivity with other platforms.