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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Cisco Umbrella provides dependable DNS security and malware protection.
It integrates smoothly with existing infrastructure, offering a comprehensive security suite.
The implementation and setup of Cisco Umbrella are straightforward and quick.
It offers robust reporting and insight into DNS requests and security threats.
Cisco Umbrella benefits organizations through DNS-based security and enhanced threat intelligence.

CONS

There are concerns about unclear and changing licensing, which can be a barrier for some users.
The integration process is considered complex and lacks seamless connectivity with third-party solutions.
The support system requires improvement in efficiency and responsiveness.
There are demands for improved integration with Cisco Secure Firewall and other Cisco products.
Concerns exist regarding the high pricing structure, especially in markets outside the USA.
 

Cisco Umbrella Pros review quotes

JL
Network Manager at a performing arts with 501-1,000 employees
Sep 24, 2018
​They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. ​​
NA
Senior Advanced Technology Engineer at a computer software company with 201-500 employees
Apr 22, 2018
Improves security through DNS visibility, which can block malware, phishing, C&C, etc.
it_user860856 - PeerSpot reviewer
Network Engineer/ Administrator at Katalyst Technologies
Sep 24, 2018
Threats never come close to your network with security at the DNS level​.
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,927 professionals have used our research since 2012.
BB
Lead Enterprise Security Architect at ResCare
Jun 27, 2018
It provides centralized, device-agnostic management of the Internet experience.
TK
IT Manager at Bureau of Education, Tainan City Government
Sep 21, 2018
It has helped reduce my unit's security events.
ITSystem8bce - PeerSpot reviewer
IT Systems Engineer at a financial services firm with 51-200 employees
Jul 2, 2019
The most valuable feature of this solution is its reliability.
Security8666 - PeerSpot reviewer
Security Engineering Senior Manager at a retailer with 10,001+ employees
Jul 2, 2019
Using this solution has meant that we've needed to make fewer firewall changes.
AT
Network Engineer at LADWP
Jul 2, 2019
The most valuable feature is that it secures our network against blacklisted or malicious websites.
SA
Senior Team Leader at BMB
Jul 8, 2019
The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway.
SA
IT Solution Architect at a media company with 1,001-5,000 employees
Aug 12, 2019
It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.
 

Cisco Umbrella Cons review quotes

JL
Network Manager at a performing arts with 501-1,000 employees
Sep 24, 2018
If the virtual appliances could also gather traffic bandwidth reports, that would be great.
NA
Senior Advanced Technology Engineer at a computer software company with 201-500 employees
Apr 22, 2018
If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud.
it_user860856 - PeerSpot reviewer
Network Engineer/ Administrator at Katalyst Technologies
Sep 24, 2018
There should be a way to monitor traffic at the user level.
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,927 professionals have used our research since 2012.
BB
Lead Enterprise Security Architect at ResCare
Jun 27, 2018
It needs better integration with external threat feeds to improve scoring.
TK
IT Manager at Bureau of Education, Tainan City Government
Sep 21, 2018
Some countries don't have a DNS server leading to a domain resolution IP, not at a local level.
ITSystem8bce - PeerSpot reviewer
IT Systems Engineer at a financial services firm with 51-200 employees
Jul 2, 2019
Security, overall, can always be improved.
Security8666 - PeerSpot reviewer
Security Engineering Senior Manager at a retailer with 10,001+ employees
Jul 2, 2019
I would like to see DLP integration in the next release of this solution.
AT
Network Engineer at LADWP
Jul 2, 2019
Support for multiple domains is important to us.
SA
Senior Team Leader at BMB
Jul 8, 2019
The solution's technical support is not very good.
SA
IT Solution Architect at a media company with 1,001-5,000 employees
Aug 12, 2019
It would be useful if they had a malware protection engine running inside their own VM.