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Cisco Umbrella vs Netskope comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
8.5
Cisco Umbrella's support is highly rated for professionalism and efficiency, with prompt issue resolution and comprehensive assistance appreciated.
Sentiment score
7.0
Netskope's support is generally effective and knowledgeable, though some note delays and suggest improvements in speed and availability.
They are very fast, responsive, and knowledgeable.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.2
Cisco Umbrella requires better integration, user interface, features, pricing transparency, and support for improved user experience and deployment.
Sentiment score
5.2
Netskope needs improvements in integration, UI, reporting, support, and security features, with emphasis on pricing and stability.
It is not as intuitive as the rest of the platform.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
There is currently no DLP on-premises.
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
8.4
Cisco Umbrella efficiently scales for companies of all sizes, offering seamless deployment and flexible licensing for global users.
Sentiment score
7.6
Netskope is praised for its scalable cloud-based infrastructure, suitable for varying company sizes, especially small to medium businesses.
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
Cisco Umbrella is scalable for our company.
They declare an SLA regarding delays, making it a solid solution.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
6.1
Cisco Umbrella offers flexible pricing from $20 to $40 per license, balancing features and costs with scalable plans.
Sentiment score
5.8
Netskope offers varied pricing and licensing, rated medium to expensive but competitive, often requiring annual fees with negotiation potential.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.5
Cisco Umbrella is highly praised for stability, reliability, seamless connectivity, and consistently delivering high performance with minimal downtime.
Sentiment score
8.1
Netskope is highly stable with 99.99% uptime, occasional setup issues, resolved quickly; users rate stability 8-10 out of 10.
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
8.2
Cisco Umbrella offers comprehensive DNS security, web filtering, malware protection, and easy deployment, enhancing user protection and policy management.
Sentiment score
8.1
Netskope offers comprehensive SaaS governance, CASB features, and real-time protection, valued for ease of use and scalability.
The solution's mental health function can detect if someone needs help.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (13th), Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (13th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
110
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
5th
Ranking in Secure Access Service Edge (SASE)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
HemantKumar4 - PeerSpot reviewer
Effective for managing shadow IT and provides continuous data protection for users connected to the internet
I'd suggest that any company not heavily dependent on Microsoft could consider starting with Netskope. Cloud journey also matters; if you're deeply involved in the cloud, Netskope is a good solution to safeguard your cloud data. Overall, I would rate the solution an eight out of ten. I deduced two points: one for their feature modification and one for the feature maturity of the solution.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Educational Organization
22%
Computer Software Company
18%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
8%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
Before, it was a lot cheaper. Now they're at a higher price.
 

Also Known As

iBoss Cloud Platform
OpenDNS
Netskope CASB
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Find out what your peers are saying about Cisco Umbrella vs. Netskope and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.