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Netskope pros and cons

Vendor: Netskope
4.2 out of 5
Badge Leader
1,189 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Technical support is very good, responsive, and helps resolve issues quickly.
Netskope is highly scalable and can support organizational growth without challenges.
Netskope offers extensive and reliable data protection, including cloud access security brokers and DLP features.
The setup and deployment of Netskope are straightforward and easy.
It provides effective reporting and tracking mechanisms, ensuring robust security management.

CONS

Complex initial setup and migration between platforms are significant challenges, and there is a need for simplified processes and better guidance.
There are limitations with mobile agents and issues with policy setup, often confusing users, especially when numerous policies are involved.
Support services require enhancement, with a noticeable need for quicker response times and better integration with third-party cloud applications.
Enhancements in threat protection, cloud monitoring, and security monitoring are necessary for improved visibility and understanding of cloud access.
Netskope's licensing costs are a point of concern, with potential need for adjustments to remain competitive with other market players.
 

Netskope Pros review quotes

reviewer1741167 - PeerSpot reviewer
Dec 27, 2021
In Azure, we have multiple subscriptions and with every subscription, we add some kind of instance ID. We can work with the instance ID so that we allow all of the instances containing nodules. Everything else, we block. This way, if you go to outlook.com and check your email, if you log in with your company account, the instance ID will show. The network will take action according to the instance ID and say, "You are using the enterprise email. I'll let you surf. I'll let you see your email." But when you try to log in with your own email address, like Hotmail or Gmail, the instance ID will be different. This way we are not completely blocking Outlook, but we are blocking people from accessing their Outlook. We are only allowing the enterprise-level emails, and we are not allowing user-based emails.
reviewer2528436 - PeerSpot reviewer
Aug 9, 2024
The most valuable feature of Netskope is that it is a SaaS-delivered solution.
EricBouwmeester - PeerSpot reviewer
Jun 2, 2022
A feature that was valuable was the built-in website classification or safety ratings. Different websites would be rated according to analyses that the Netskope team had done, and we built policies on some of those scores. If the website scored less than a certain percentage, then we would have a different user experience around how the site would interact with the clients.
Learn what your peers think about Netskope. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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HemantKumar4 - PeerSpot reviewer
Aug 18, 2023
The most valuable features were related to discovery, data protection, and ensuring compliance with regulations.
reviewer1535313 - PeerSpot reviewer
May 24, 2021
The automation offered by the product is pretty solid.
reviewer1395999 - PeerSpot reviewer
Mar 10, 2021
The interface is good.
reviewer2506287 - PeerSpot reviewer
Jun 19, 2024
We use Cisco VPN for remote access. Additionally, we have started implementing Netskope with a strong focus on security. Our primary goal is to protect users from accessing malicious sites. We also plan to implement DLP based on our data, as data security is our main concern.
reviewer2336763 - PeerSpot reviewer
Jan 29, 2024
The product's analytics part is pretty fine.
JayronWilliams - PeerSpot reviewer
Jun 13, 2024
The solution provides information about third-party applications registered to our corporate email address and alerts us when users enroll in other applications using their work email.
Harsh Kumar - PeerSpot reviewer
Oct 7, 2023
It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope provides a load of features for SQL, STP, and traffic control.
 

Netskope Cons review quotes

reviewer1741167 - PeerSpot reviewer
Dec 27, 2021
Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them.
reviewer2528436 - PeerSpot reviewer
Aug 9, 2024
I would like to see more threat protection in Netskope's Zero Trust Network Access.
EricBouwmeester - PeerSpot reviewer
Jun 2, 2022
It needed some fine-tuning on core business sites that we used, which were sensitive to what we term a man-in-the-middle certificate by design. Some sites were not tolerant because they presented as potentially malicious. So, we just had to make some tweaks so that it would bypass or interpret it.
Learn what your peers think about Netskope. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
HemantKumar4 - PeerSpot reviewer
Aug 18, 2023
I deduced two points: one for their feature modification and one for the feature maturity of the solution.
reviewer1535313 - PeerSpot reviewer
May 24, 2021
The solution is still pretty new to the CASB environment.
reviewer1395999 - PeerSpot reviewer
Mar 10, 2021
In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI.
reviewer2506287 - PeerSpot reviewer
Jun 19, 2024
I would like to see the product improved, especially in monitoring and security monitoring. It should be more effective so we can better identify cloud access and understand how users are accessing it. We need better visibility on security and cloud storage access.
reviewer2336763 - PeerSpot reviewer
Jan 29, 2024
The product's high price is an area of concern where improvements are required.
Harsh Kumar - PeerSpot reviewer
Oct 7, 2023
If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient
Prerna Sharma - PeerSpot reviewer
May 19, 2022
Deployment and policy tweaking were two areas where improvement needs to be made.