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Netskope vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (12th), Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (12th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
5th
Ranking in Secure Access Service Edge (SASE)
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
3rd
Ranking in Secure Access Service Edge (SASE)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
62
Ranking in other categories
Data Loss Prevention (DLP) (4th), Application Control (3rd), ZTNA as a Service (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Valan Arasu - PeerSpot reviewer
Provides good visibility, integrates well with other components, and enables organizations to protect their data
Netskope’s CASB provides good visibility of the applications being used. We can use Shadow IT based on the traffic. DLP and CASB are valuable features. The tool provides extensive DLP features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"Content filtering is the most useful feature of iboss."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The solution provides information about third-party applications registered to our corporate email address and alerts us when users enroll in other applications using their work email."
"They are very good at CASB as compared to other players."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope provides a load of features for SQL, STP, and traffic control."
"The most valuable feature of Netskope is that it is a SaaS-delivered solution."
"The interface is good."
"The initial setup is straightforward"
"A very straightforward interface."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"Has a good zero trust feature."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
"You can close your data protection gaps with Zscaler. You can quickly find all the classified, sensitive data across the cloud."
"The scalability of the solution is great."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Its pricing could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"The reporting feature needs improvement."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Accuracy could be improved."
"They lack a cloud security posture management solution."
"There could be better integration with other solutions."
"I would like to have an identity theft protection function."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"The solution's documentation still needs to be improved."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"The configuration and user behaviour analytics can be improved."
"The product is not reliable."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"The DX layer could be better if it had improved visibility."
"There are some performance issues with the solution once the module addition begins"
"Zscaler Cloud DLP needs to improve its compatibility with other security tools."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"There aren't really any missing features that I have witnessed."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"Netskope's pricing is reasonable compared to Microsoft."
"I wasn't involved in the initial discussions about its cost. However, within the next year, by around June, I'll need to review the vendors' quotes. Typically, our procurement team handles the process by issuing an RFP to vendors to get quotes. From there, we evaluate based on pricing and may conduct a proof of concept to assess value."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"The product's price is average."
"The price of the solution is fair but it depends on your use case."
"Licensing is on a yearly basis."
"They should work on licensing costs."
"I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"The solution is expensive."
"There is definitely an ROI."
"The cost is expensive. It depends on the number of users."
"It's an affordable solution"
"The technical support is good."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
9%
Insurance Company
5%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
The cost is comparable to other vendors, and it depends on the customer's needs.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Netskope vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.