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Netskope vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (12th), Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (11th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Secure Access Service Edge (SASE) (5th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
19th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Valan Arasu - PeerSpot reviewer
Provides good visibility, integrates well with other components, and enables organizations to protect their data
Netskope’s CASB provides good visibility of the applications being used. We can use Shadow IT based on the traffic. DLP and CASB are valuable features. The tool provides extensive DLP features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content filtering is the most useful feature of iboss."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"It was a very easy product to install. It can be deployed very fast."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Our primary use case for this product is DLP,"
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Netskope is an efficient, reliable, and easy-to-manage solution."
"We use Cisco VPN for remote access. Additionally, we have started implementing Netskope with a strong focus on security. Our primary goal is to protect users from accessing malicious sites. We also plan to implement DLP based on our data, as data security is our main concern."
"The initial setup of Netskope CASB is easy, it is not complex."
"Netskope has a diverse portfolio range, which includes cloud access security brokers, content filtering, behavior analytics, and security management."
"It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope provides a load of features for SQL, STP, and traffic control."
"The automation offered by the product is pretty solid."
"Netskope started with a cloud-first approach, which makes it adaptable to the day-to-day changes that the cloud will generate."
"A very straightforward interface."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Overall, I would rate it a nine out of ten."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"It provides security and has a great service user experience."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
 

Cons

"The reporting feature needs improvement."
"File integrity monitoring would be very advantageous as an additional feature."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The dashboards for local use could be better."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The configuration and user behaviour analytics can be improved."
"Accuracy could be improved."
"There could be room for improvement in the subscription process."
"I deduced two points: one for their feature modification and one for the feature maturity of the solution."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial."
"Deployment and policy tweaking were two areas where improvement needs to be made."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"One area for improvement is setting posture profiles for vendor machines."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"There are some bugs in the solution."
"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"I wasn't involved in the initial discussions about its cost. However, within the next year, by around June, I'll need to review the vendors' quotes. Typically, our procurement team handles the process by issuing an RFP to vendors to get quotes. From there, we evaluate based on pricing and may conduct a proof of concept to assess value."
"Pricing is a little expensive but it is affordable."
"The price is in the middle range compared to other solutions."
"On a scale from one to ten, where one is expensive, and ten is cheap, I rate the solution's pricing a six out of ten."
"There is a license required for this solution and there are many licensing models available. For example, what applications are covered as part of the license."
"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is low price."
"Licensing is on a yearly basis."
"The product's price is average."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
8%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
The cost is comparable to other vendors, and it depends on the customer's needs.
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
The cost has increased now. Before, it was less expensive. Now it's higher. I would rate it a seven out of ten. It is...
What needs improvement with Zscaler Private Access (ZPA)?
There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it'...
What is your primary use case for Zscaler Private Access (ZPA)?
Most of the users are using this because of the migrations from the traditional VPN to this next generation of GP ser...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
Information Not Available
Find out what your peers are saying about Netskope vs. Zscaler Private Access (ZPA) and other solutions. Updated: February 2025.
838,713 professionals have used our research since 2012.