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Netskope vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (11th), Internet Security (4th), Web Content Filtering (3rd), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (11th)
Netskope
Ranking in Cloud Access Security Brokers (CASB)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
Secure Access Service Edge (SASE) (5th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
14th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Valan Arasu - PeerSpot reviewer
Provides good visibility, integrates well with other components, and enables organizations to protect their data
Netskope’s CASB provides good visibility of the applications being used. We can use Shadow IT based on the traffic. DLP and CASB are valuable features. The tool provides extensive DLP features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Technical support is pretty sharp and very responsive."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"They are very good at CASB as compared to other players."
"The tool provides extensive DLP features."
"It's a comprehensive security portfolio solution."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"A very straightforward interface."
"Amazing reporting and tracking mechanisms."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"It's one of the top-ranking solutions in the market, and it's very responsive. We are using Netskope, and Netskope provides a load of features for SQL, STP, and traffic control."
"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Overall, I would rate it a nine out of ten."
"It provides security and has a great service user experience."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Sometimes, obviously, there are bugs."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The reporting feature needs improvement."
"Accuracy could be improved."
"It should have user behavior analysis and diverse analysis."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
"The threat protection features must be improved."
"There could be room for improvement in the subscription process."
"The solution's documentation still needs to be improved."
"The configuration and user behaviour analytics can be improved."
"They could improve their mobile agents as they have some limitations."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"One area for improvement is setting posture profiles for vendor machines."
"There are some bugs in the solution."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"I recall that the price was considerably cheaper than that of Zscaler. It was around 60,000 AUD for 1,000 users per year and included some training and some premier support offerings. If we wanted to take advantage of the CASB capabilities, then there was an additional subscription fee, for which we didn't have the budget. On price, I would give Netskope a three or four out of five because it's quite expensive, but it offers a lot of value."
"The price of the solution is fair but it depends on your use case."
"They should work on licensing costs."
"The product's price is average."
"Netskope is a premium service, and its pricing ranges from medium to expensive."
"The pricing is very flexible."
"Licensing is on a yearly basis."
"There is a license required for this solution and there are many licensing models available. For example, what applications are covered as part of the license."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
9%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What do you like most about Netskope CASB?
The product's analytics part is pretty fine.
What is your experience regarding pricing and costs for Netskope CASB?
Netskope is cost-effective compared to similar solutions like Zscaler.
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Although the solution is costly, its features justify the price for securing the organization from various access typ...
What needs improvement with Zscaler Private Access (ZPA)?
One area for improvement is setting posture profiles for vendor machines. It's not yet enabled by Zscaler, however, i...
What is your primary use case for Zscaler Private Access (ZPA)?
We do not manage the vendor machines. We provide them with a passwordless solution. Multiple tenants are enabled on t...
 

Also Known As

iBoss Cloud Platform
Netskope CASB
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
NetApp, Genomic Health, Caterpillar, Apollo, Pandora, Continental Resources, Fractal, infinera, Tesla
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Find out what your peers are saying about Netskope vs. Zscaler Private Access (ZPA) and other solutions. Updated: February 2025.
842,388 professionals have used our research since 2012.