Senior IT Specialist Network and Security at a marketing services firm with 201-500 employees
Real User
Top 5
2025-06-18T08:26:46Z
Jun 18, 2025
The only room for improvement is the troubleshooting problem with iPhones as of now. The review should be anonymous; there should not be any personal or business details given. Both should be anonymous.
I have not thought about how Zscaler Private Access (ZPA) can be improved, so I do not have any specific suggestions. For the next release, I hope to see features that would make Zscaler Private Access (ZPA) even better, but I am quite satisfied with the product, so I am unsure if there is anything better they can implement.
Technical management of Network Security - Network Hub at a comms service provider with 5,001-10,000 employees
Real User
Top 20
2025-03-19T15:58:00Z
Mar 19, 2025
The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point. Additionally, the software rollout process needs improvement as it requires knowledge of Linux command lines.
Zscaler Private Access (ZPA) is a cloud-based solution focused on secure, seamless remote access. It operates without VPN, effectively addressing security challenges and enhancing productivity by connecting users directly to applications.ZPA is designed for secure access, eliminating the need for network access with its zero-trust model, which restricts users to applications they are authorized to access. By moving away from VPN dependencies, businesses can ensure improved security with less...
The only room for improvement is the troubleshooting problem with iPhones as of now. The review should be anonymous; there should not be any personal or business details given. Both should be anonymous.
I have not thought about how Zscaler Private Access (ZPA) can be improved, so I do not have any specific suggestions. For the next release, I hope to see features that would make Zscaler Private Access (ZPA) even better, but I am quite satisfied with the product, so I am unsure if there is anything better they can implement.
Sometimes the team takes more time to provide responses on certain issues, which is why I do not rate it a perfect 10 out of 10.
The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives.
The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point. Additionally, the software rollout process needs improvement as it requires knowledge of Linux command lines.
One area for improvement is setting posture profiles for vendor machines. It's not yet enabled by Zscaler, however, it is in the pipeline.
There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time.