Zscaler Internet Access and Cisco Umbrella compete in the network security category. User feedback suggests Zscaler holds an advantage in pricing management and support, while Cisco's comprehensive features and broad coverage offer considerable value.
Features: Zscaler provides robust security capabilities such as distinct SSL inspection, cloud sandboxing, and URL filtering. It offers reliable malware protection and data loss prevention, benefiting from strong cloud SaaS management. Cisco Umbrella is well-regarded for its effective DNS security, malware blocking, and ease of integration, delivering DNS-based protection across multiple devices.
Room for Improvement: Zscaler could enhance integration ease, improve reporting, and refine API documentation. Users also desire dedicated IPs and more comprehensive training resources. Cisco Umbrella can work on better pricing structures, improve deep packet inspection, and provide clearer SEIM product reporting integration. Both platforms should focus on more actionable reporting and enhanced user management.
Ease of Deployment and Customer Service: Zscaler deployment is straightforward, yet users note variability in support response quality and suggest improving facilitation across cloud environments. Cisco Umbrella is praised for seamless integration and quick initial deployment. While both companies have responsive teams, Cisco's technical support is often viewed as more effective, though both could enhance their knowledge bases for troubleshooting.
Pricing and ROI: Zscaler is noted for its higher cost, justified by its broad feature set, although the pricing model could be more SME-friendly. It boasts a high ROI by reducing hardware needs. Cisco Umbrella, despite a premium price, provides flexible licensing adept for various enterprise needs. Some perceive its cost as high, but the value in DNS enhancements is appreciated.
They are very fast, responsive, and knowledgeable.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
I find customer support to be quite adequate
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
We've experienced zero downtime.
I have not experienced any major stability issues with Cisco Umbrella.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It is not as intuitive as the rest of the platform.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Zscaler Internet Access is recognized as an expensive solution.
The solution's mental health function can detect if someone needs help.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The firewall and integration capability with other security solutions are valuable for effective security management.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.
iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.
What features does iboss offer?
What benefits and ROI should users consider?
iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
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