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Cisco Umbrella vs Lookout comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Lookout
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (25th), Endpoint Detection and Response (EDR) (49th), Mobile Threat Defense (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 16.5%, down 23.5% compared to last year.
Lookout, on the other hand, focuses on Mobile Threat Defense, holds 17.5% mindshare, down 24.9% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella16.5%
Palo Alto Networks DNS Security10.2%
Infoblox Advanced DNS Protection6.2%
Other67.1%
Domain Name System (DNS) Security
Mobile Threat Defense Mindshare Distribution
ProductMindshare (%)
Lookout17.5%
Zimperium23.1%
Check Point Harmony Mobile9.5%
Other49.9%
Mobile Threat Defense
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
DB
IT Manager at NHS Trust
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is very straightforward and simple to setup."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"I was pretty amazed by the wide variety of security features and reports on a single dashboard."
"Cisco Talos threat intelligence significantly influences my company's ability to act against emerging threats, giving us the chance to patch our side or take precautions when zero-day vulnerabilities emerge."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"My overall rating for Cisco Umbrella is ten out of ten."
"Cisco Umbrella has definitely helped improve some aspects of our security posture, contributing to overall organizational security posture management."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"We have not had any issues with bugs or breakdowns."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
 

Cons

"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"I would be happy if they could add the whois information of an IP."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users."
"The pricing is a bit high."
"I would like for them to continue building on IPS and IDS functionalities."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The initial setup requires a little bit of experience with configuration."
 

Pricing and Cost Advice

"Cisco should make the solution cheaper."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"Licensing fees are paid on a yearly basis."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"The pricing was marvelous."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"Cisco Umbrella is expensive and could be cheaper."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
914,322 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Outsourcing Company
8%
Manufacturing Company
12%
Construction Company
9%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise51
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What is your primary use case for Lookout?
We use Lookout for mobile devices, such as phones.
 

Also Known As

OpenDNS
CipherCloud
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
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Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: August 2026.
914,322 professionals have used our research since 2012.