We performed a comparison between CrowdStrike Falcon and Lookout based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet is very user-friendly for customers."
"The product's initial setup phase is very easy."
"This is stable and scalable."
"The solution was relatively easy to deploy."
"The CrowdStrike Falcon agent is very lightweight. Users never complain about their PCs getting stuck and things like that."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
"I like the Overwatch feature the most."
"The DLP is the most valuable feature of CrowdStrike Falcon."
"The most valuable features of CrowdStrike Falcon are the AI in detecting and real-time detections."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"Scalability hasn't been an issue for us."
"The UI is simple and self-explanatory. Everything is easy to understand."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR can be improved by providing more detailed reporting."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The dashboard isn't easy to access and manage."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Falcon could include more integrative features."
"The solution could improve by providing more types of reports because it's in the detection span you cannot re-export anything. If it could be exported to a CSV file directly there it would help a lot. I currently need to do this by API to get what I need."
"The ability to receive text alerts natively in the console would be kind of cool."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."
"An improvement would be to extend support to legacy and unsupported servers."
"The Integration with tools, SOC tools, could be better."
"We have had to open a case with the technical support to get some issues and bugs resolved."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Lookout is ranked 43rd in Endpoint Detection and Response (EDR) with 5 reviews. CrowdStrike Falcon is rated 8.8, while Lookout is rated 7.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Lookout writes "Easy to use and setup". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Lookout is most compared with Check Point Harmony Mobile, Zimperium, Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps and Trend Micro Mobile Security. See our CrowdStrike Falcon vs. Lookout report.
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