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Cisco Umbrella vs Quad9 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
Cisco Umbrella's support is highly rated for professionalism and efficiency, with prompt issue resolution and comprehensive assistance appreciated.
No sentiment score available
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Quad9's website is functional enough to retrieve the information needed for what we use it for in the free service.
 

Room For Improvement

Sentiment score
5.2
Cisco Umbrella requires better integration, user interface, features, pricing transparency, and support for improved user experience and deployment.
No sentiment score available
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
We've had performance problems with Quad9.
Quad9 could improve by having any reporting.
 

Scalability Issues

Sentiment score
8.4
Cisco Umbrella efficiently scales for companies of all sizes, offering seamless deployment and flexible licensing for global users.
No sentiment score available
 

Setup Cost

Sentiment score
6.1
Cisco Umbrella offers flexible pricing from $20 to $40 per license, balancing features and costs with scalable plans.
No sentiment score available
The price of Quad9 is free.
 

Stability Issues

Sentiment score
8.5
Cisco Umbrella is highly praised for stability, reliability, seamless connectivity, and consistently delivering high performance with minimal downtime.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
Cisco Umbrella offers comprehensive DNS security, web filtering, malware protection, and easy deployment, enhancing user protection and policy management.
No sentiment score available
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
 

Categories and Ranking

Cisco Umbrella
Ranking in Internet Security
1st
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
110
Ranking in other categories
Secure Web Gateways (SWG) (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Quad9
Ranking in Internet Security
10th
Average Rating
6.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Managed DNS (4th)
 

Mindshare comparison

As of November 2024, in the Internet Security category, the mindshare of Cisco Umbrella is 40.6%, up from 39.1% compared to the previous year. The mindshare of Quad9 is 5.4%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security
 

Featured Reviews

Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Louis Geoffroy - PeerSpot reviewer
It's easy to use and set up, but I've faced performance problems
I have experience with Quad9 and most other filtering solutions. Quad9 was working well initially, but it started slowing, so I switched to OpenDNS. I recently checked Tom's Hardware, an IT review site, and read a review of seven DNS filters. Open DNS was ranked the fastest, and Quad9 was second. Google was on there too, but they said it didn't filter enough.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
18%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
18%
Comms Service Provider
15%
Media Company
6%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
What do you like most about Quad9?
Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall.
What needs improvement with Quad9?
We've had performance problems with Quad9. It isn't responding fast enough.
 

Also Known As

OpenDNS
No data available
 

Learn More

 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
CISCO, Netlab, proofpoint
Find out what your peers are saying about Cisco Umbrella vs. Quad9 and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.