We performed a comparison between Cisco Umbrella and Quad9 based on real PeerSpot user reviews.
Find out in this report how the two Internet Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."
"They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. "
"It blocks malicious DNS queries daily which is very beneficial."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"We've found it to be stable and good for our customers."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"The most valuable feature of Quad9 is that it is a free solution."
"Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"Its price could be better."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"They need to improve analytics so they report on more of the specifics of user activity."
"It's easier for us to have support features with companies who are Cisco representatives, but sometimes, it's hard for us to get the help we need without having to use our contacts within Cisco."
"I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge."
"It would be useful if they had a malware protection engine running inside their own VM."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"Quad9 could improve by having more free features, such as custom DNS filtering."
Cisco Umbrella is ranked 1st in Internet Security with 108 reviews while Quad9 is ranked 11th in Internet Security with 2 reviews. Cisco Umbrella is rated 8.8, while Quad9 is rated 6.0. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Quad9 writes "It's easy to use and set up, but I've faced performance problems ". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Azure DNS, whereas Quad9 is most compared with Cloudflare DNS, Google Cloud DNS, Verisign Public DNS, Neustar UltraDNS and Hurricane Electric Free DNS. See our Cisco Umbrella vs. Quad9 report.
See our list of best Internet Security vendors.
We monitor all Internet Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.