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Hurricane Electric Free DNS vs Quad9 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
IBM NS1 Connect efficiently scales to meet traffic demands with automation, low error rates, and global operational reliability.
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We run more than 4.5 billion queries per month on our DNS, so it's pretty critical that they can handle that volume and it's been going pretty well so far.
The solution has helped us to meet SLAs and customers’ demands, without adding complexity.
This product provides the scalability we need to help meet SLAs and customers' demands without adding complexity, which is very important to us.
 

Valuable Features

No sentiment score available
IBM NS1 Connect offers geo-load balancing, automation, and real-time telemetry with integration capabilities, enhancing performance and user experience.
No sentiment score available
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Using Pulsar with telemetry monitoring between the customer and the endpoint, we are able to detect traffic and route it appropriately, which ensures the uptime of our applications and web properties.
Indeed, the API is at the core of how we use Managed DNS. No one goes to the dashboard or manually clicks anything. Everything goes via the API, and we perform hundreds of changes every minute.
NS1 Managed DNS has helped improve our end user experience, which has sped up our time to market.
 

Room For Improvement

No sentiment score available
IBM NS1 Connect can improve by enhancing API, bulk changes, traffic management, DNS configurations, testing, and dashboard usability.
No sentiment score available
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We can monitor our endpoints and points of presence around the world.
For example, I would like to be able to say, 'Show me the top 10 records by total queries' in an easy-to-digest format.
Right now, as far as I understand, there is no way to do atomic changes to a DNS configuration. You need to make changes record by record and apply.
We've had performance problems with Quad9.
Quad9 could improve by having any reporting.
 

Stability Issues

No sentiment score available
IBM NS1 Connect offers high stability and reliability, with minimal downtime and excellent performance even during high-demand situations.
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We have been using NS1 for a long period of time, and we have not had any major outages on the NS1 side that lead to any outage on our side.
We haven't experienced any downtime whatsoever in the past three years.
Especially, since we have the Dedicated DNS as well, our setup of NS1, as a whole, the Managed and the Dedicated, is very stable.
 

Customer Service

No sentiment score available
IBM NS1 Connect offers exceptional customer support with expert guidance, responsiveness, and reliability, consistently exceeding customer expectations in DNS services.
No sentiment score available
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They are very knowledgeable, not only about their product but about general DNS protocols, from performance to global interconnectivity.
They provide good updates about progress or status on their side, and we can even discuss the next steps.
They communicate well and provide feedback that's not only technical but easy to understand if you're not technical.
Quad9's website is functional enough to retrieve the information needed for what we use it for in the free service.
 

Setup Cost

No sentiment score available
IBM NS1 Connect provides competitive, value-driven pricing, satisfying enterprises with fair costs for high request volumes and advanced features.
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No sentiment score available
We used to pay about $20,000 with Dyn every month, for lower volume than we're doing right now, but it had none of the features that we have available with NS1, so it was worth it for us.
I would say that you get what you pay for.
NS1's pricing is much more aggressive than its competitors in the market.
The price of Quad9 is free.
 

Categories and Ranking

IBM NS1 Connect
Sponsored
Ranking in Managed DNS
12th
Average Rating
9.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Hurricane Electric Free DNS
Ranking in Managed DNS
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Quad9
Ranking in Managed DNS
4th
Average Rating
6.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Internet Security (10th)
 

Mindshare comparison

As of November 2024, in the Managed DNS category, the mindshare of IBM NS1 Connect is 2.8%, down from 3.3% compared to the previous year. The mindshare of Hurricane Electric Free DNS is 1.6%, down from 1.7% compared to the previous year. The mindshare of Quad9 is 16.2%, up from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS
 

Featured Reviews

Michael Wills - PeerSpot reviewer
Balances cost and functionality, speeds up provisioning, and reduces the DNS maintenance work drastically
The provisioning is great. They have an API service that is simple to use and very quick. The changes that we make are replicated worldwide in a matter of usually milliseconds, sometimes seconds. They are done very rapidly. That's something that's obviously priceless when we're dealing with things like DNS. It is great as an API-first platform for DNS and application traffic management. It is very simple to use. It allows us to rapidly provision and deprovision things. We are all around happy with the solution. From a metrics standpoint, the solution that we came from had no metrics. So, it has been great. Their service team is excellent in taking the time to provide reports for both growth and strategic planning. It has been great.
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Louis Geoffroy - PeerSpot reviewer
It's easy to use and set up, but I've faced performance problems
I have experience with Quad9 and most other filtering solutions. Quad9 was working well initially, but it started slowing, so I switched to OpenDNS. I recently checked Tom's Hardware, an IT review site, and read a review of seven DNS filters. Open DNS was ranked the fastest, and Quad9 was second. Google was on there too, but they said it didn't filter enough.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Comms Service Provider
9%
University
8%
Comms Service Provider
15%
Computer Software Company
14%
Educational Organization
13%
Media Company
7%
Computer Software Company
18%
Comms Service Provider
15%
Media Company
6%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about NS1 Managed DNS?
For starters, Managed DNS from NS1 is an easy way to get the job done. Whether you're a novice or a pro, Managed DNS ...
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Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Quad9?
Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall.
What needs improvement with Quad9?
We've had performance problems with Quad9. It isn't responding fast enough.
 

Also Known As

NS1 Managed DNS, NS1
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Learn More

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Overview

 

Sample Customers

Avast Software, Bloomberg L.P., BBC, Carfax, CNBC LLC, Deloitte Consulting LLP, Disney Streaming, Dropbox, EBAY Inc, Gannett Media Corp, Salesforce, Wayfair, Workday
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CISCO, Netlab, proofpoint
Find out what your peers are saying about Cloudflare, Amazon Web Services (AWS), Microsoft and others in Managed DNS. Updated: November 2024.
816,406 professionals have used our research since 2012.