Try our new research platform with insights from 80,000+ expert users

Cisco Identity Services Engine (ISE) vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.3
Cisco ISE support is praised for expertise but criticized for slow responses and inconsistent quality, especially with complex issues.
Sentiment score
8.5
Cisco Umbrella's support is highly rated for professionalism and efficiency, with prompt issue resolution and comprehensive assistance appreciated.
I rate the technical support as one out of ten.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
 

Room For Improvement

Sentiment score
4.5
Cisco ISE requires improved integration, usability, and performance, with enhanced features and efficiency for better user adoption and experience.
Sentiment score
5.2
Cisco Umbrella requires better integration, user interface, features, pricing transparency, and support for improved user experience and deployment.
Additionally, the product is vulnerable and has many bugs.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
 

Scalability Issues

Sentiment score
7.0
Cisco ISE is scalable for enterprises but requires proper design, planning, and hardware considerations for efficient deployment.
Sentiment score
8.4
Cisco Umbrella efficiently scales for companies of all sizes, offering seamless deployment and flexible licensing for global users.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
Cisco Umbrella is scalable for our company.
 

Setup Cost

No sentiment score available
Cisco Identity Services Engine pricing is competitive but complex, with tiered licensing and additional costs potentially impacting smaller businesses.
Sentiment score
6.1
Cisco Umbrella offers flexible pricing from $20 to $40 per license, balancing features and costs with scalable plans.
Making large organizational costs significant.
 

Stability Issues

Sentiment score
7.7
Cisco Identity Services Engine is stable and reliable, with occasional update and scaling challenges, and generally effective support resolution.
Sentiment score
8.5
Cisco Umbrella is highly praised for stability, reliability, seamless connectivity, and consistently delivering high performance with minimal downtime.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
 

Valuable Features

Sentiment score
8.0
Cisco ISE provides robust network control, seamless Cisco integration, and enhances security with policy management, zero-trust, and BYOD support.
Sentiment score
8.2
Cisco Umbrella offers comprehensive DNS security, web filtering, malware protection, and easy deployment, enhancing user protection and policy management.
Cisco Identity Services Engine (ISE) is very good at device administration.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Cisco Security Portfolio
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
140
Ranking in other categories
Network Access Control (NAC) (1st)
Cisco Umbrella
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
110
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st)
 

Mindshare comparison

As of November 2024, in the Cisco Security Portfolio category, the mindshare of Cisco Identity Services Engine (ISE) is 22.0%, up from 16.2% compared to the previous year. The mindshare of Cisco Umbrella is 13.0%, up from 13.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
 

Featured Reviews

Rohit-Joshi - PeerSpot reviewer
Enables us to ensure that any machine that comes into the network is patched and secure
Posturing is the most valuable feature. There are other tools available that can do some of their other features, like network authentication. The posturing was something because of the nature of the industry that we are in. There are people who go outside for work. Their machines are at times not in the network, and not patched properly. We don't know when they're going to come back, whether it is in a good state, whether it has antivirus, whether it's installed on those machines. Posturing is something that we have made our baseline policy that whenever a machine comes back to our network, it should have a certain level of the operating system and a level of security and antivirus installed. We couldn't have done this posturing without Cisco ISE. This is its greatest feature. It does help me to detect and remediate my network. It enables me to detect any external threat that comes to my network and remediate. If a machine comes into my network that does not qualify per my baseline policy, I have a policy that the machine gets redirected to where it can be patched and remediated. I can ensure that it is fully patched and secure. The entire idea of having ISE is to enhance cybersecurity resilience. The zero trust architecture was coined by the cybersecurity team itself. It was a task given to us in the infrastructure space to see how we can bring resilience into the cybersecurity network and ISE was the solution.
Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
report
Use our free recommendation engine to learn which Cisco Security Portfolio solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
15%
Financial Services Firm
8%
Government
7%
Educational Organization
22%
Computer Software Company
18%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Cisco ISE
OpenDNS
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. Cisco Umbrella and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.