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Cisco Identity Services Engine (ISE) vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Cisco Security Portfolio
1st
Average Rating
8.2
Number of Reviews
139
Ranking in other categories
Network Access Control (NAC) (1st)
Cisco Umbrella
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.8
Number of Reviews
109
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (1st), Secure Access Service Edge (SASE) (2nd), Domain Name System (DNS) Security (1st)
 

Mindshare comparison

As of September 2024, in the Cisco Security Portfolio category, the mindshare of Cisco Identity Services Engine (ISE) is 21.0%, up from 14.9% compared to the previous year. The mindshare of Cisco Umbrella is 13.8%, up from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
 

Featured Reviews

Vergin Mansour - PeerSpot reviewer
Aug 3, 2023
Improved our security resilience and helped to consolidate different applications
The one main thing that it can improve on is the GUI. As the newest addition to the team, I struggle a little bit to get around it just because it has so many features. This is an amazing thing but the downside of it is that it's not as friendly to figure out which feature does what and how to get to it. You have to go through a lot of menus to figure out what you need. Although it's fantastic, it's full of different options that are endless, it does get a bit hectic for new users to get comfortable with it. It's taking me a while to figure out all the features and options.
Theofilos Tzachristas - PeerSpot reviewer
Oct 20, 2023
The solution is easy to use, you don't need an expert to operate it
The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring. The application is really stable. We never have problems with Cisco not working for our end users. We have an internal communication hub. The office implementation is integrated with our security systems and firewalls, but we also have users worldwide working from home. Our employees are pleased with the user experience, and we've never had reports about Umbrella not working properly or being unable to access a site. It's integrated with Cisco AnyConnect, so our users can access it through a VPN solution. Umbrella actively processes and blocks malicious DNS queries daily, which is helpful for us because we're a small team. We heavily depend on the tool to do its job properly. It works nicely out of the box. You have to do a little initial configuration, but after that, it blocks everything we want and nothing we don't. We've gotten some false positives with other products, but we've never experienced that with Cisco Umbrella. Guest internet access is easy to configure. We set more restrictive policies for our guest users, but it hasn't been difficult to spin up consistent policies in three or four different offices. We just attached the policy that we have for guest users to a specific wireless SSID. Umbrella combines multiple security functions into a single dashboard. If you use Cisco SecureX, there is a dashboard in Umbrella, but you have to look at different areas. In Cisco SecureWorks, you can add the tasks and dashboards you want to monitor, but Umbrella is more standardized, so you cannot make many changes. In addition to the dashboard, we have some daily reports and email alerts. It does what we want.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our clients like Cisco ISE because they already use various Cisco solutions. It's easy for them to use this solution because they have an engineer with Cisco certifications."
"Among the most valuable features is TACACS."
"In terms of features, I think they've done a lot of improvement on the graphical user interface — it looks really good right now."
"At the moment, ISE seems to integrate very well with a number of other technologies."
"The biggest value of ISE is that it can get so granular with gaming systems, versus IoT and BYOD."
"They provide you multiple ways to achieve security, not only on-prem, but also when you have remote and guest workers. Especially post-pandemic, a lot of our customers have remote workers. So, it has been really helpful."
"I like the guest access feature, which has been important for us."
"The first benefit is that we can implement zero trust architecture because of Cisco ISE. I can assure my CISO in my company that my network is such that nobody can just bring in their laptop, desktop, or any sort of mobile device and can directly get connected to my network. That is a benefit that I can only allow people who I trust on the network."
"It analyzes the domain security helps us implement the securest policy."
"One valuable feature is definitely its simplicity in terms of deployment. It is very easy to integrate it into the environment without any heavy lifting. Users didn't notice that we implemented it. You can start with a very low monitoring mode and start observing what Cisco Umbrella sees."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"What we like most is security and how easy it is to integrate with other appliances."
"Threats never come close to your network with security at the DNS level​."
"The most valuable feature of this solution is its reliability."
 

Cons

"I don't see as many customers as I should adopting the onboarding feature. I think Cisco should make that process a lot easier and less intrusive on the end users' devices."
"I would definitely improve the deployment and maybe a little bit of the support. Our first exposure to ISE had a lot of issues."
"There are always some things that I would request."
"The pricing is fair."
"The templates could be better. When you have to do certs, especially with X.500 certs, it isn't very intuitive."
"Whenever we see the authentication logs, we can't see what device we're logging into... We can see who logged in, but we can't see the IP address of the device... I'm sure that's available. We just haven't figured out how to properly deploy it."
"There is room for improvement in CLI. Most things are done through the GUI, and there aren't many commands or troubleshooting options available compared to other Cisco products like switches and routers."
"The interface could be more user-friendly and the ability to apply rules to MAC addresses, for example, if I wanted to allow a certain MAC address access at a particular time I cannot make this adjustment."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"I feel that the application needs other characteristics that are available with other applications in the market."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"It would be good to have more extensions to third-party products and a client for other device types."
"The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
 

Pricing and Cost Advice

"Previously, Cisco ISE had a perpetual licensing model, but now they have shifted to a subscription-based licensing system."
"There are other cheaper options available."
"Cisco has actually transitioned to a lot of subscription models, fees, and licenses."
"Hardware appliances are expensive...Now moving to DNA-styled licensing, we have subscription-based licensing for everything. I hope it will continue to be fair, but we will have to wait and see."
"The solution’s pricing is okay."
"Pricing is not a problem for Cisco because it has a lot of features and not much competition, although it's more expensive than other products. But if I do a cost-benefit analysis, Cisco provides high quality."
"Pricing and licensing are not my expertise. As far as budgeting is concerned, we run an ELA with Cisco. It's a part of our ELA."
"Being fully honest, the Cisco licensing model right now is really confusing. We don't know what licenses we have where. We have Smart licensing, but the different levels are way confusing."
"It needs a better price point."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"The price is quite good."
"The solution’s pricing is reasonable."
"The licensing fee is paid on a yearly basis."
"Cisco Umbrella is expensive and could be cheaper."
"In my opinion, Cisco Umbrella now has a good price in the basic packages. When it comes to Cisco Umbrella SIG Essentials package and Cisco Umbrella Secure Internet Gateway (SIG) Advantage package, it depends on whether the project has a good price or not"
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Computer Software Company
16%
Government
8%
Financial Services Firm
7%
Educational Organization
20%
Computer Software Company
20%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Cisco ISE
OpenDNS
 

Learn More

 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. Cisco Umbrella and other solutions. Updated: July 2024.
801,634 professionals have used our research since 2012.