Cisco Umbrella and Cisco ISE are robust security products competing in the network security category. Cisco ISE appears to have the upper hand due to its comprehensive features, though it comes at a higher price.
Features: Cisco Umbrella is praised for its effective threat intelligence, straightforward configuration, and secure web gateway functionalities. Cisco Umbrella provides DNS-layer security. Cisco ISE offers detailed network visibility, advanced threat defense, and robust policy enforcement. Cisco ISE's identity-based access control is invaluable. Cisco ISE’s features are extensive, making it a preferred choice for complex network environments.
Room for Improvement: Cisco Umbrella could benefit from enhanced integration capabilities with other security tools and more detailed reporting features. Users also suggest broader integration. Cisco ISE users request simplified configuration processes and more intuitive management tools. Cisco ISE would improve with more user-friendly management and setup processes.
Ease of Deployment and Customer Service: Cisco Umbrella is noted for its rapid deployment and ease of setup. Guided installation is helpful, and support is highly responsive. Cisco ISE offers extensive deployment options but is more complex to install and configure. Support for Cisco ISE is well-regarded but often needed due to the complexity.
Pricing and ROI: Cisco Umbrella offers good value with transparent pricing and a favorable ROI due to minimal setup costs and maintenance. Cisco ISE, although more expensive upfront, is justified by its extensive functionality and long-term benefits. Cisco Umbrella is recognized for cost-efficiency, while Cisco ISE is preferred for its comprehensive capabilities despite the higher cost.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
I rate the technical support as one out of ten.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
The support channel isn't like the usual Cisco support where I could call instantly for a hardware issue like a router or switch.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE).
Pricing can be more expensive compared to other vendors, and there is a significant price gap observed, which doesn't seem justified by some specific features.
Additionally, the product is vulnerable and has many bugs.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
The license costs can range between $50,000 to $100,000 per year for enterprises.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Making large organizational costs significant.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
This solution ensures organizations have secure environments and also supports robust policy enforcement, allowing control over who has access to various parts of the network.
The solution is integrated with other Cisco devices and can offer automation for an organization, making deployments more dynamic and providing real-time visibility.
Cisco Identity Services Engine (ISE) is very good at device administration.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR.
Cisco Identity Services Engine (ISE) offers comprehensive network access control and visibility, supporting features like 802.1X authentication, profiling, and posturing. It integrates with Microsoft and other Cisco products, facilitating robust security policies across distributed networks.
Cisco Identity Services Engine is a key player in network access control, offering centralized management and a user-friendly interface. It supports zero trust principles and provides strong authentication for wired and wireless networks. ISE's capabilities include granular security policies, enhanced device posturing, and seamless integration, bolstering security infrastructure. Users benefit from its dual authentication through EAP, simplifying access management across networks.
What are the key features of Cisco ISE?In industries like finance, healthcare, and education, Cisco ISE is pivotal for securing wired and wireless networks, implementing BYOD policies, and managing user access. Organizations leverage ISE for effective authentication and authorization, while maintaining compliance with industry security standards.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
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