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Cisco Umbrella vs Cloudflare One comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
8.0
Cisco Umbrella support is responsive, efficient, well-rated, with quick resolutions, though purchasing and email response times need improvement.
Sentiment score
7.3
Cloudflare One is praised for strong customer service, knowledgeable support, detailed guidance, and local team availability despite onboarding challenges.
They are very fast, responsive, and knowledgeable.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
 

Room For Improvement

Sentiment score
4.3
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.0
Cisco Umbrella users seek improved integration, enhanced security, clearer licensing, better support, and more flexible configuration and analytics.
Sentiment score
4.7
Cloudflare One requires better onboarding, enhanced support, and more flexible features to address user challenges and improve system integration.
It is not as intuitive as the rest of the platform.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
 

Scalability Issues

Sentiment score
7.7
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
8.1
Cisco Umbrella effortlessly scales for organizations, supporting thousands of users across locations with reliable, cloud-based flexibility and robustness.
Sentiment score
8.2
Cloudflare One is praised for excellent scalability by large organizations, though smaller companies haven't fully utilized its potential.
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
 

Setup Cost

Sentiment score
6.9
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
5.5
Cisco Umbrella offers valuable security features, but pricing can be challenging, with costs ranging from $20-$50 annually per user.
Sentiment score
5.9
Cloudflare One's pricing is seen as both affordable and costly, yet overall cost-effective for businesses with complex needs.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
 

Stability Issues

Sentiment score
7.7
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
8.3
Cisco Umbrella is praised for stability, uptime, reliability, robust performance, platform compatibility, and effective network connectivity handling.
Sentiment score
8.4
Cloudflare One is highly rated for reliability and stability, with minimal downtime despite rapid product development.
We've experienced zero downtime.
I have not experienced any major stability issues with Cisco Umbrella.
 

Valuable Features

Sentiment score
7.9
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
8.1
Cisco Umbrella offers powerful DNS security, easy deployment, and robust integration, enhancing network security with comprehensive threat management.
Sentiment score
8.4
Cloudflare One provides comprehensive security and ease-of-use for small teams with features like WAF, DDoS protection, and analytics.
Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The firewall and integration capability with other security solutions are valuable for effective security management.
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
13th
Ranking in Cloud Access Security Brokers (CASB)
8th
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), ZTNA as a Service (12th)
Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Ranking in Cloud Access Security Brokers (CASB)
2nd
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
111
Ranking in other categories
Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Cloudflare One
Ranking in Secure Web Gateways (SWG)
8th
Ranking in Cloud Access Security Brokers (CASB)
7th
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Email Security (13th), Data Loss Prevention (DLP) (7th), Distributed Denial-of-Service (DDoS) Protection (5th), Access Management (5th), Bot Management (3rd), ZTNA as a Service (3rd), ZTNA (2nd), Remote Browser Isolation (RBI) (2nd)
 

Mindshare comparison

As of December 2024, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.7%, up from 1.7% compared to the previous year. The mindshare of Cisco Umbrella is 10.8%, down from 11.8% compared to the previous year. The mindshare of Cloudflare One is 8.5%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Rohan Singh - PeerSpot reviewer
Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent
The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple. The single pane of glass management makes it very easy to manage your rollout. We get a lot of "single panes of glass" and, eventually, you need a pane of panes of glass. But it's always good to have a clear and graphical view, and Umbrella's is nice and easy to read. Definitely, of the panes of glass that we do have, it's one of the easiest to use. The single pane of glass is good to group users together and separate people out. Some people need different types of security. Some people are more vulnerable. Some have more highly valuable assets, like C-suite people. It's really good to be able to have end-users defined inside of that. You don't have to jump around. You don't have to figure out who's who. It's all done through one pane of glass. What most people don't realize is that it's running in the background, which is a really nice aspect when it comes to security. Often, when you deploy a security tool, it takes up CPU performance. Everything slows to a grind. But Umbrella is so simple and easy and it doesn't affect the end-user experience. It's the best of all worlds. It's nice when people realize that they're being protected when they go to the wrong site. I think people are happy that they're protected, but it's nice that they rarely notice it. It's generally easy to maintain network connectivity, but with Umbrella, the nice part is that whichever connectivity you're on, you're always secure. With Umbrella, as long as you're online, you're going to be protected.
Leandro Soares Costa - PeerSpot reviewer
Replaces traditional VPN and enables endpoint exposition
It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it.
report
Use our free recommendation engine to learn which Secure Access Service Edge (SASE) solutions are best for your needs.
823,547 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about Cloudflare Access?
The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good.
What is your experience regarding pricing and costs for Cloudflare Access?
The price of Cloudflare Access is the same as compared to Akamai, but I get better performance from Cloudflare. My co...
What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
23andMe
Find out what your peers are saying about Cisco Umbrella vs. Cloudflare One and other solutions. Updated: November 2024.
823,547 professionals have used our research since 2012.