Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Cisco offers very high-quality customer service.
Cisco Technical Support is very good, very friendly, and helpful.
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
The support channel isn't like the usual Cisco support where I could call instantly for a hardware issue like a router or switch.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
The scalability of Cisco Secure Client depends on the hardware I choose.
The solution is scalable.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
I would rate the stability ten out of ten.
The stability is really good, and I would rate it up to nine.
I do not encounter many issues with stability, but sometimes the hardware's capacity can be a limiting factor.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
There is room for improvement in terms of endpoint security and cloud integration, which were lacking long ago.
The various licensing options make it challenging to manage, and the cost is a significant issue for customers.
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
I perceive the pricing to be a seven, however, I have perpetual licenses.
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Beneficial for businesses needing secure access outside the office.
Additionally, it maintains security effectively with multi-factor authentication, which helps in identifying actual users.
Cisco Secure Client's AnyConnect VPN's reliability has been absolutely wonderful, as well as the ability to connect from any network, regardless of location.
The most valuable feature of Cisco Umbrella is its DNS security.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Cisco Umbrella offers DNS layer security, a secure web gateway, and cloud access security broker functionality.
Cisco Secure Client, including AnyConnect, provides secure remote access, enabling employees to connect to company networks from different locations. It offers reliable connections, strong encryption, and multi-platform support, making it suitable for secure and efficient remote work.
Cisco Secure Client, including AnyConnect, is crucial for organizations seeking secure remote access. Its reliable connectivity, combined with robust encryption and multi-platform support, ensures employees can access company resources seamlessly. Users benefit from its easy-to-use interface, seamless integration with existing infrastructure, and enhanced security features like endpoint protection and network visibility. This client helps maintain operational efficiency and safeguards sensitive data, making it highly valued in diverse professional settings. Despite its benefits, some users report disconnection issues, a complex configuration process, and high resource consumption.
What are the most important features?Cisco Secure Client, including AnyConnect, is widely adopted across industries such as healthcare, finance, and education for its secure remote access capabilities. Healthcare organizations use it to protect patient data while providing remote care. Financial institutions rely on its encryption standards to secure sensitive transactions. Educational institutions integrate it to provide secure access to online learning resources, ensuring data privacy for students and staff.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
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