Comindware Tracker Reviews

• Ease of use
• Low code development
• Professional support

We got transparency of workflows, and it got easy to check a number of instances of the workflow in flight. For example, sales people travel management went from an email saying who needs business trip arrangements and when, then hoping all the necessary things got arranged: airfare booked, hotel and car reserved, product examples shipped, and more. Comindware Tracker took us from a blind email to fully-transparent automated workflow with travel management and reporting, and improved efficiency, as well as making continuous workflow improvement possible. 

I would like them to offer a one-time payment plan that one can choose.

Two years.

It was straightforward.

Not much. If minor issues happen, technical support takes care of it quickly.

 No issues.

Customer service is good. My assessment of technical support is excellent. We deliver premium technical service with SLAs.

No.

It was straightforward, like it must be for any common web-based tool setup and deployment.

In-house IT-team implemented the workflow tool.

We expected more transparency, lower risks. and quicker workflow. It repaid our investment with usage.

Setup cost is reasonable and average on the market. They offer simple licensing and price per user.

No.

We have implemented the software for collaboration between our purchasing team and operations team. It has helped immensely with ensuring that both teams are in the loop about which orders, entered by the operations team, are pending and should be urgently looked into by our purchasing team.

Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution. Its performance has exceeded our expectations. There are multiple functions for easy management of the workflow, as well as for connecting with all types of devices. Together, these features have helped to reduce the efforts of both of our teams.

• You don't need technical skills to develop, maintain, and update workflows.
  
• The user interface looks great and navigation around it is simple.
• It is easily accessible through any web browser.
• Tracking the status of a workflow is very simple and fast.

• There is no mobile app.
• There are not very many report templates, and if there were more, it would really help.
• There are no contextual menus.
• Sometimes requires that we refresh the page and restart the order.
• Mobile Browser View: The Responsive view needs some improvement.

This solution can be useful for tracking the different stages of projects and the people working on them. Moving along and collaborating with the next person in the chain of events is made easier.

It's also useful for tracking different stages of the service process, as well as the technical hands that are making it happen. It enables them to collaborate better and ultimately get their work done faster.

It's very useful for us in terms of tracking the status between the purchasing and operations teams, and it has enabled easy tracking of resolutions to queries and issues.

It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it.

We use Comindware Tracker for web forms automation. Web forms are suggested to our clients and subcontractors, and they submit a wide range of requests via these forms. Comindware Tracker catches all the data, including attached documents and triggers which appropriate workflow. I personally enjoy its graphical builders for both web forms and workflow. It makes my routine work more effectively. With Comindware Tracker, you can create online forms right within the web browser. Recently, Comindware released a newer version of Comindware Tracker and it became possible to add a list of objects in web forms, which is pretty useful. I have updated our purchase request forms. It also delivers a visual workflow builder, so you can also easily model a workflow and automate your web forms.

It would be wonderful to have newer version releases more frequently, but it is quite a minor con.

One year.

It is an online-based tool, so we faced no issues with deployment.

Comindware Tracker is stable.

No issues.

Customer Service:

High level customer service - quick and careful.

Technical Support:

I contacted technical support once and they got my issue settled within an hour or so, which was perfect.

I used Wufoo. It worked, but time after time, I had a hard time with its user interface and switched to Comindware Tracker after its trial.

Initial setup was straightforward.

I personally implemented the workflow tool as an in-house IT specialist.

This product made my everyday routine a lot easier. It reduced workflow fail risks.

Price per user works for me when they do not count my clients, which fill forms.

Wufoo.

Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests which come through a web form, then processing a service request and managing service delivery. This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process. It allows for successful management of hand-offs which are necessary between different teams.

This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction.

Comindware Tracker make it easy to tweak workflows and forms, so users could easily optimize without breaking stride. It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools.

The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services.

We are using Comindware Tracker to build and run custom workflow apps across the company. We have already automated a bulk of routine workflows like SLA tracking, document approvals, client request management, etc.

It has enabled us to quickly build end-to-end management of back-office workflows and automate a number of manual steps.

Comindware Tracker gives a lot of configurations and business rules to the administrators, and these can also be delegated to business users so that they could build and maintain their own step-based workflows. No coding required.

It lacks workflow samples, which would make it even easier for non-technical users to build their own apps.

I used this workflow management software in my company to track my staff and their activities. 

The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team.

I love this software because this software helps me to increase team productivity day-by-day.

This software is perfect for me needing to track workflow time or give access to workflow task breakdowns. I also love how budget-friendly Comindware Tracker is. 

The Team Collaboration features are really awesome! Also, the others features are really great. 

I have no issues at all. 

I am expecting new updates to improve the software. 

No issues.

No issues.

It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required. 

No, I did not use another solution in the past.

It was easy to set up my team with access credentials to their files.

It is a great software and the price is so reasonable.

I benefit from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for my company. 

Everything is clear. Just contact the customer support of the company.

No.

This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly. It saves me a lot of time since my staff adopt a new software faster. Additionally, it is the efficiency that we have gained thanks to the unique and powerful tools for customer management with Comindware Tracker. This engine made the work of our staff easier and more efficient.

Obviously, this software is great. However, we are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved.