Amdocs CES vs IBM Order Management comparison

The compared Amdocs and IBM solutions aren't in the same category. Amdocs is ranked #170 in CRM , and holds a 0.0% mindshare in the category. IBM is ranked #2 in OMH , and holds a 12.8% mindshare. Additionally, 100% of IBM users are willing to recommend the solution.

Amdocs CES

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6 Comparison Views

IBM Order Management

Read 2 IBM Order Management reviews

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405 Comparison Views

100% willing to recommend

Amdocs CES

IBM Order Management

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Executive Summary

We performed a comparison between Amdocs CES and IBM Order Management based on real PeerSpot user reviews.

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CRM

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amdocs CES

Average Rating

0.0

Number of Reviews

Ranking in other categories

CRM (170th), Customer Experience Management (67th), Billing Software (47th)

IBM Order Management

Average Rating

7.6

Number of Reviews

Ranking in other categories

Order Management Hubs (2nd)

Mindshare comparison

Amdocs CES and IBM Order Management aren’t in the same category and serve different purposes. Amdocs CES is designed for CRM and holds a mindshare of 0.0%.
IBM Order Management, on the other hand, focuses on Order Management Hubs, holds 12.8% mindshare, down 22.8% since last year.

CRM

Order Management Hubs

Featured Reviews

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it_user522132

Senior Engineer at a retailer with 10,001+ employees

Tracking orders is easy and it is intuitive. Sometimes when the load gets too much, it's a little slow.

It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order Management System. It is extremely intuitive.

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Top Industries

By visitors reading reviews

Educational Organization

47%

Computer Software Company

10%

Financial Services Firm

Comms Service Provider

Computer Software Company

19%

Retailer

12%

Media Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

NetCracker OSS vs Amdocs CES

Compared 68% of the time

Nokia Siemens NetAct vs Amdocs CES

Compared 17% of the time

IBM OSS vs Amdocs CES

Compared 15% of the time

More Amdocs CES Competitors

Blue Yonder Order Management vs IBM Order Management

Compared 46% of the time

Manhattan Active Omni vs IBM Order Management

Compared 30% of the time

Yantriks vs IBM Order Management

Compared 24% of the time

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Product Reports

Buyer's Guide

CRM

January 2025

Download Amdocs CES product report

Buyer's Guide

Order Management Hubs

January 2025

Download IBM Order Management product report

Also Known As

No data available

Sterling Commerce Order Management, Sterling Order Management

Overview

CES is the only integrated suite that redefines the customer experience from the device to the network.

Amdocs

IBM Order Management orchestrates cross-channel selling and order orchestration processes across a dynamic business network of customers, suppliers, and partners. IBM Order Management provides robust cross-channel functionality that can intelligently broker orders across many disparate systems, provide a global view of all inventory across the supply chain, and help you make changes to business processes based on changing market conditions.

IBM

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem

Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.