Avaya Analytics [EOL] vs Corporate360 Tech Salescloud comparison

Avaya Speech Analytics solution enables you to analyze contact center voice interactions using phonetic speech search technology and business intelligence capabilities. Our solution enables you to quickly identify effective practices in your call centers that lead to positive customer experience and cross-selling and up-selling opportunities, as well as identifying problem areas that need attention and improvement. These innovative solutions also support your efforts to address regulatory compliance requirements, helping you minimize the risk of compliance breaches and ensuring standards of corporate communications policy are met.

Corporate360 Tech Salescloud is a modern marketing data cloud platform for recommending sales leads for technology marketers. Tech SalesCloud application allows IT companies to discover sales leads for new deployment, upgrade, tech refresh, competitor take-out campaigns of enterprise hardware, software and cloud solutions and related IT services. You can also identify key IT and LOB contacts, their social data and purchase triggers through our data system, which is updated real-time.