We compared Cisco DNA Center and Cisco Prime based on our user's reviews in several parameters.
Users have mentioned the need for improved integration capabilities with third-party tools and additional customization options to better suit their specific requirements. Additionally, users have highlighted the importance of enhanced documentation and training resources to facilitate platform adoption and understanding. Some users have also suggested improvements to the user interface for a more intuitive and streamlined experience.
Features: Cisco DNA Center stands out with its unity of configuration, versatile analytics, enhanced security, AI and machine learning capabilities, VXLAN and SD-Access features, and wireless assurance. On the other hand, Cisco Prime shines with its comprehensive network management, efficient automation and fault detection tools, intuitive interface, robust security features, and effective performance monitoring.
Pricing and ROI: The setup costs for Cisco DNA Center are mentioned as straightforward and hassle-free, ensuring a smooth implementation process. Users appreciate the flexibility in licensing options. Cisco Prime also has a straightforward setup cost that does not require excessive time or resources. The licensing process for Cisco Prime is also commended as seamless and hassle-free., Cisco DNA Center provided a significant ROI by streamlining network management, improving operational efficiency, and optimizing network performance. Users praised its comprehensive monitoring and automation features. On the other hand, Cisco Prime demonstrated its value by improving network management capabilities, enhancing network visibility, and reducing downtime. Users appreciated its user-friendly interface and effective troubleshooting capabilities.
Room for Improvement: Cisco DNA Center users have requested a more intuitive and streamlined user interface, improved documentation and training resources, better integration capabilities with third-party tools, and customization options. Cisco Prime could also benefit from enhancements according to user feedback.
Deployment and customer support: The reviews for Cisco DNA Center suggests varying timeframes for deployment, setup, or implementation phases, with some users mentioning spending a week for both, while others spent three months on deployment and an additional week on setup. In contrast, the reviews for Cisco Prime show that some users spent three months on deployment, while others only required a week. The term "setup" is used alongside deployment, indicating they refer to the same period for some users. Understanding the context is important when evaluating the time required for each phase., Cisco DNA Center product has been highly praised for its customer service and support. Users appreciate the knowledgeable and responsive staff who quickly address queries. On the other hand, Cisco Prime's customer service has also received positive feedback, with users highlighting the promptness and helpfulness of the support team.
The summary above is based on 58 interviews we conducted recently with Cisco DNA Center and Cisco Prime users. To access the review's full transcripts, download our report.
"The most valuable feature of Cisco DNA Center is the AI (Artificial Intelligence) that provides us with valuable information."
"The solution has the capability to scale."
"I think that their LAN automation is a very good feature."
"It is a stable solution."
"It enables monitoring of various components such as access points, switch cards, and other elements within the company's solutions."
"The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration."
"The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health."
"The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying the controller automatically, the rest becomes automated"
"The most valuable feature of Cisco Prime is the heat maps."
"Cisco Prime allows us to manage all the wireless controllers and access points."
"The endpoint information Cisco Prime generates helps us troubleshoot, and it's also useful for compliance reporting and endpoint identification."
"I have found the solution to be scalable."
"Cisco Prime is user-friendly, so we are comfortable using it."
"Cisco Prime is a good tool for inventory monitoring and wireless management."
"The most valuable feature of Cisco Prime is the heat map."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"Cisco could improve the security side of their solutions."
"Requires more focus on the digital side of things."
"The solution can be quite pricey."
"The network, data center, and SD-WAN are all being treated as different services, but I would like to have only one solution to manage all of them."
"The product has many features that do not work properly."
"The solution's integration feature can be better."
"What could be improved is the licensing cost of Cisco DNA Center. It's a little bit expensive."
"In terms of the clustering part, there are some concerns."
"The product needs to improve its stability."
"They can also improve the management of more enterprise devices."
"They could consider offering more flexible pricing options for their customers."
"There is room for improvement in the Access layer."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"Cisco Prime could improve the graphical user interface."
"This solution could be improved if it could monitor configuration changes."
"The product's pricing can be cheaper."
Cisco DNA Center is ranked 1st in Network Management Applications with 37 reviews while Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews. Cisco DNA Center is rated 7.8, while Cisco Prime is rated 7.8. The top reviewer of Cisco DNA Center writes "Practical implementation of VXLAN is good and provides centralized control". On the other hand, the top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". Cisco DNA Center is most compared with Aruba Airwave, SolarWinds Network Configuration Manager, Huawei eSight, Juniper Mist Wired Assurance and Fortinet FortiManager, whereas Cisco Prime is most compared with SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight, Fortinet FortiManager and HPE Intelligent Management Center. See our Cisco DNA Center vs. Cisco Prime report.
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