LiveChat vs goMoxie comparison

goMoxie and LiveChat are both solutions in the Live Chat category. goMoxie is ranked #9, while LiveChat is ranked #2. goMoxie holds a 11.5% mindshare in LC, compared to LiveChat’s 24.0% mindshare. Additionally, 100% of LiveChat users are willing to recommend the solution.

goMoxie

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22 Comparison Views

LiveChat

Read 6 LiveChat reviews

118 Views
89 Comparison Views

100% willing to recommend

goMoxie

LiveChat

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between goMoxie and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about CafeX Communications, LiveChat, 3CX and others in Live Chat.

To learn more, read our detailed Live Chat Report (Updated: October 2024).

Buyer's Guide

Live Chat

October 2024

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Helped 814,763 peers since 2012

Categories and Ranking

goMoxie

Ranking in Live Chat

9th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

LiveChat

Ranking in Live Chat

2nd

Average Rating

9.8

Number of Reviews

Ranking in other categories

Help Desk Software (34th), IT Service Management (ITSM) (38th)

Mindshare comparison

As of November 2024, in the Live Chat category, the mindshare of goMoxie is 11.5%, up from 3.3% compared to the previous year. The mindshare of LiveChat is 24.0%, up from 18.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Live Chat

Featured Reviews

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it_user371517

Owner at a non-tech company with 51-200 employees

Jan 17, 2016

We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.

The live chat is invaluable. We also found that we cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions with our clients that we might not otherwise know about Every company searches for ways to have authentic conversations with there…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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814,763 professionals have used our research since 2012.

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

Adobe Experience Manager vs goMoxie

Compared 100% of the time

More goMoxie Competitors

No data available

Product Reports

Buyer's Guide

Live Chat

October 2024

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Buyer's Guide

LiveChat

October 2024

Download LiveChat product report

Also Known As

Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces

chat.io

Learn More

goMoxie

LiveChat

Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Sample Customers

Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK

Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.

Find out what your peers are saying about CafeX Communications, LiveChat, 3CX and others in Live Chat. Updated: October 2024.

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814,763 professionals have used our research since 2012.

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.