LiveChat vs goMoxie comparison

goMoxie and Text are both solutions in the Live Chat category. goMoxie is ranked #10, while Text is ranked #2. goMoxie holds a 7.3% mindshare in LC, compared to Text’s 20.0% mindshare. Additionally, 100% of Text users are willing to recommend the solution.

goMoxie

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20 Comparison Views

LiveChat

Read 6 LiveChat reviews

95 Views
66 Comparison Views

100% willing to recommend

goMoxie

LiveChat

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between goMoxie and LiveChat based on real PeerSpot user reviews.

Find out what your peers are saying about CafeX Communications, LiveChat, 3CX and others in Live Chat.

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

goMoxie

Ranking in Live Chat

10th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

LiveChat

Ranking in Live Chat

2nd

Average Rating

9.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Help Desk Software (41st), IT Service Management (ITSM) (46th)

Mindshare comparison

As of January 2025, in the Live Chat category, the mindshare of goMoxie is 7.3%, up from 3.5% compared to the previous year. The mindshare of LiveChat is 20.0%, up from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Live Chat

Featured Reviews

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it_user371517

Owner at a non-tech company with 51-200 employees

We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.

We have recommend this product to many camps in our industry and it is being adopted as a best practice during summer camp sales season. I am not tech savvy. This is a product we implemented and I love it. There is nothing that I feel is missing. It truly does what I need it to do and anything else I would say, I would be making it up.

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

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Buyer's Guide

LiveChat

January 2025

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Also Known As

Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces

chat.io

Learn More

goMoxie

Text

Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Sample Customers

Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK

Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.