What is our primary use case?
We primarily use it for Switches and Access points/Routers , and it's often chosen due to its general affordability.
How has it helped my organization?
We have a lot of options now against single requirements, options such as smart managed and fully managed Switches. Also, prices are comparatively on the lower side.
What is most valuable?
The solution's pricing is very reasonable.
The product has the capability of connecting switches and also 10 gig ports, which is very economical for any kind of business. If you find, say, a model in Cisco, the price would be double for the same features.
The solution is stable.
It's easy to set up.
The solution can scale if necessary.
It's easy for us to provide a demo to clients for a couple of weeks if they would like to try out the product.
The product is simple to manage.
What needs improvement?
The solution needs better local support. The SLA needs to be better.
For how long have I used the solution?
I work with the solution from time to time. Sometimes we continuously work on D-Lonk, and sometimes there is a pause for three or four months. In total, it's likely been a few years at this point.
What do I think about the stability of the solution?
The stability has been pretty good so far. There are no bugs or glitches. It doesn't crash or freeze. it's very reliable and the performance is good.
What do I think about the scalability of the solution?
Typically the solution is used in medium-sized companies. Hotels, for example, are typical clients, as they have a limited budget for this type of technology.
The solution can scale if the company needs it to.
How are customer service and support?
As service providers, we are able to provide support to our clients.
The local support needs to be better. If we have expert engineers in the local market, it would be helpful. For example, while I cannot disclose any sales details when Cisco gave us our switch, there was a little bit of end customer to support from them at that particular time. During that particular time, if the customer sees any problem, Cisco would mitigate that problem. I don't know if D-Link has the same SLA type or not. Right now, it seems that the support just isn't as good as Cisco and what they offer upfront.
I haven't required any technical support from D-Link as it's easy to manage as a technical person. It wouldn't be easy for a typical end-user, however, we can provide support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We also work with Cisco or Juniper switches. Typically the solution we go with is chosen by the client.
How was the initial setup?
The initial setup is better than other switches as it has a multiple-degree interface. The CLI is just one. Not all the switches have a degree interface, whereas most of the D-Link switches do, at least, in terms of the managed switches.
We provide maintenance and support to our clients as needed.
What about the implementation team?
We help our clients implement the switches. We do the initial setups for them as needed.
What was our ROI?
I am working on the technical side.
What's my experience with pricing, setup cost, and licensing?
D-Link switches are better priced as compared to other brands. This is its edge in the market. The affordability is great.
Which other solutions did I evaluate?
We evaluated ASUS and TP-Link.
What other advice do I have?
Our company does not have a business relationship with D-Link.
I have a model in D-Link and DGST6C0S, and this is a 48-volt switch.
The version of the switches depends on the customer. We don't always work with the latest version. It depends on the customer's requirements.
This is the best solution as compared to other options - and that includes Juniper, Cisco, and NETGEAR. Out of those, D-Link is the best.
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Is there a way through which we can enable DHCP right at the boot time?