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Chief Technical Officer at Integra Systems
Reseller
Top 5Leaderboard
Great synchronous mirroring with a Continuous Data Protection feature and good performance
Pros and Cons
  • "Storage is always available."
  • "The graphical interface is not always very stable."

What is our primary use case?

SANsymphony is a software solution that enables storage virtualization.

We implemented SANsymphony due to its mirroring and continuous data protection features.

The installation is done independently of the hardware and even allows infrastructures in synchronous replication in active/active with different manufacturers.

The data is identical and accessible on both storage nodes. The solution also allows you to create a Disaster Recovery Site with an asynchronous and bidirectional mirror that is easier to test.

How has it helped my organization?

This solution allows us to have a business continuity plan for storage and as a first level of backup.

This solution allows us to have our IT production in two separate and autonomous rooms in active/active mode. The data is present in both rooms. In the event of scheduled shutdowns (works, updates, etc.) or incidents, the changeover is done manually or automatically.

The Continuous Data Protection feature and the logging of data changes allows a minimal level of data loss on incidents, human errors, or cyberattacks. This functionality makes it possible to restore the data to the moment before loss.

What is most valuable?

The synchronous mirroring is great. Storage is always available. This is the main feature of DataCore SANsymphony SDS which allows very high storage availability and better protection against environmental incidents (electrical, flooding, etc.).

Continuous data protection reduces data loss. This functionality makes it possible to restore the data to the moment before loss.

Caching and parallel I/O offer more performance. The cache is done with the RAM of the server. To add cache you just have to add RAM.

The parallelization of the IOs allows us to have much better performance with the same hardware by accelerating the processing of the IOs.

The compression and deduplication are now suitable for a production environment. Additionally, this allows us to use logical RAID for NVMe drives in ZFS clusters.

The architecture has been revised with cache and metadata disks to improve overall performance.

What needs improvement?

The graphical interface is not always very stable. In a dense infrastructure with many volumes and disks, slowness and GUI crashes can be observed. Developments are still underway to continually improve this part.

The current graphical interface is ported to a web interface and not all features are available yet.

The eagerly awaited feature is tiering between deduplicated/compressed disk pools and performance pools. This will leave the possibility of activating by virtual disk the automatic movement of blocks according to their activity.

Buyer's Guide
DataCore SANsymphony
February 2025
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

For how long have I used the solution?

I've been using this solution since 2008.

What do I think about the stability of the solution?

I have been using this solution for over a decade and it is very stable.

What do I think about the scalability of the solution?

The solution is highly scalable by adding disks or nodes.

How are customer service and support?

Technical support is awesome and very reactive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Dell/EMC, VNX, and UNITY. We switched due to vendor lock-in, overpriced drives, or upgrades.

How was the initial setup?

The initial setup is very simple as there are many wizards.

What about the implementation team?

We handled the implementation in-house.

What was our ROI?

You get to ROI quickly by reusing material.

What's my experience with pricing, setup cost, and licensing?

Users need to remember that they just need to buy what they use.

Which other solutions did I evaluate?

We evaluated VMware vSAN.

What other advice do I have?

The support team is awesome.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a real user and a reseller of this solution that I install at our customers
PeerSpot user
reviewer1058013 - PeerSpot reviewer
Presales Engineer at a computer software company with 5,001-10,000 employees
Real User
A stable enterprise-class software-defined storage platform that's highly scalable.
Pros and Cons
  • "It's a software storage solution that can scale as we like. There is also has a parallel feature that enhances the performance of the storage solution. We can separate storage and computing, and we can scale these two parts of the platform to meet business needs efficiently."
  • "Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today."

What is our primary use case?

I work with many customers that ask us to put their solution near the production because they can't stop the production. It's easier to protect the network this way.

How has it helped my organization?

It has helped my customers because it's an SDS solution, and we can use all components that you put in a server. You have many options that meet customer needs, and you can find the best way in relation to performance and price. 

What is most valuable?

It's a software storage solution that can scale as we like. There is also has a parallel feature that enhances the performance of the storage solution. We can separate storage and computing, and we can scale these two parts of the platform to meet business needs efficiently.

The most important thing is the work we do on the new management interface called DIS. You can follow the evolution of this platform, and it's very important for me because the customer has to manage the platform. 

We add the workload on this platform, and they need the platform to evolve. It's very important to the customer, and we have to work on the DIS to realize the customer's this vision.

What needs improvement?

Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today.

For how long have I used the solution?

I have been using DataCore SANsymphony SDS for about six years.

What do I think about the stability of the solution?

DataCore SANsymphony SDS is a very robust and stable solution.

How are customer service and technical support?

Technical support is very good. For example, their system engineer came down to help my customer resolve a problem.

How was the initial setup?

I can't say that the installation is difficult, but it's impossible for a customer who doesn't know the product or the installation process. You will need the help of a consultant or a reseller to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems. 

What other advice do I have?

On a scale from one to ten, I would give DataCore SANsymphony SDS a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
DataCore SANsymphony
February 2025
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
System Administrator at Superior Water And Air
Real User
I have found it to be easy at increasing storage needs

What is our primary use case?

I run two servers with DataCore doing what it does. I then run VMware on top of that for my Window servers. I currently have roughly 50 users that are constantly using the various servers.

How has it helped my organization?

DataCore gave us speed, redundancy, reliability, and works great with our backup system.

What is most valuable?

It is easy to create storage and assign them to the various datastores in my VMware environment.

What needs improvement?

Installing updates could be a bit more straightforward and easier to install. I have only installed one update on the systems, and for that, I had to bring in outside help that was more knowledgeable with the product than I currently am. He also had to contact DataCore support for assistance as the update did not go smooth. I also did Windows updates at this same time as it was strongly suggested to me not to do the Windows updates as they are released. The Windows updates were installed with no problems and caused no problems to the system.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Very pleased. This system should last me for another five years. That is my hope.

What do I think about the scalability of the solution?

I only run two systems, and I have not had any problems. Nor have I needed to add additional hard drives, but I have been informed that they can be added as needed. I have talked with other DataCore users in my area that have hundreds of terabytes, and they are very happy with the scalability.

How are customer service and technical support?

I have only needed to contact them once, and they were quick to assist. Excellent support was provided locally and directly from DataCore.

Which solution did I use previously and why did I switch?

No. This is my first time using software-defined storage.

How was the initial setup?

I had to bring in outside support as I was not familiar with the setup. I believe it took about two days to set everything up.

What about the implementation team?

Vendor team did the setup, and the individual that did the setup was a complete professional. I will continue to use this same individual.

What was our ROI?

I'm sorry, I don't know this.

What's my experience with pricing, setup cost, and licensing?

I had the vendor that sold me the software and hardware assist with setting up the systems. I also paid for three years of support at the same time when I purchased the software. Again, I found it affordable.

Which other solutions did I evaluate?

I did look at using VSAN from VMware, but that was going to be more money, hardware, and time involved to implement.

What other advice do I have?

As a side note, I use Veeam to backup my servers, including the DataCore servers, and I have had no problem doing so.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Raphaël Julmy - PeerSpot reviewer
Architecte Infrastructures at IT-Med
Real User
Top 20
Great continuous data protection with a helpful implementation wizard and efficient technical support
Pros and Cons
  • "The documentation repository is really useful and kept updated."
  • "The cloud reporting interface is quite poor compared to other vendors."

What is our primary use case?

We're using SANsymphnony for our primary storage in a HA environment for sensitive production data. Storage nodes are HPE servers with SSD drives in them. They serve storage to two servers blades enclosures in a Fibre Channel storage network. We have a total of 50TB in a mirror. 16 servers use this storage in a VMware vSphere environment.

This infrastructure has run without any issues since 2017 and we update it twice a year.

Before that, we had other SANsymphony infrastructure running on an old HMP MSA storage array. We migrated without any interruption.

How has it helped my organization?

DataCore SANsymphony brings the ability to work on almost every hardware platform and to build a storage node with high precision (disks, interfaces, protocols). We can choose what hardware we want to put in and it brings a high-performance throughput from it. The ability to build exactly what you need is a major advantage of SANsymphony over other solutions.

Hardware maintenance is easy since it is a simple server. There's no need for a storage hardware expert. On top of that, the Software-Defined Storage is easy to manage.

What is most valuable?

We used the wizard to deploy SANsymphony in a virtual environment for hyper-converged infrastructure and it is quite useful. We can deploy virtual high-available infrastructure for running tests in less than an hour.

Continuous data protection is a powerful feature that can save your data in several cases. It is good protection against ransomware.

The ability to use the RAM of the server node as a read and write cache brings a lot of performance to the storage. We can reach high IOPS from slow disks through the huge amount of cache.

The documentation repository is really useful and kept updated.

What needs improvement?

We would like to see a real "sexy" storage dashboard with capacity, usage, performance, and error tracking.

The cloud reporting interface is quite poor compared to other vendors. We are far from an HPE Infosight, for example.

Using a classic storage array constructor allows clients to have a single point of contact in case of an issue. With DataCore, we have to deal with them for the software part and with the hardware vendor for the hardware part. Sometimes, in a complex environment, we have to deal with storage array vendors, servers vendors, and software vendors and that can be exhausting.

For how long have I used the solution?

We've been using SANsymphony for almost 10 years now. We followed all of its great evolution so far.

What do I think about the stability of the solution?

This solution is stable. Depending on the two rooms' interconnection, we have to deal with redundancy and maybe a witness. Losing the connection completely between the nodes can lead to a complete rebuild of a side.

What do I think about the scalability of the solution?

The scalability is almost infinite. I cannot think of a more scalable solution.

How are customer service and support?

The customer service is quick and efficient. Sometimes we have to deal with some trivial questions but that seems to be the basis of every support query right now.

Which solution did I use previously and why did I switch?

We previously used an HPE 3PAR storage array. We switched to have more performance and more flexibility. The maintenance is quite easier too.

How was the initial setup?

The initial setup is easy via the use of a comprehensible wizard.

What about the implementation team?

We implemented the solution ourselves after a formation from the vendor.

What was our ROI?

The ROI is high as we can change or update hardware without changing our licencing. 

What's my experience with pricing, setup cost, and licensing?

The main work in building a SANsymphony solution is to design and select the correct hardware parts. The setup is quite easy and the configuration is too.

The licensing is by terabyte and can be quite expensive. 

Which other solutions did I evaluate?

We evaluated other hardware vendors but stuck to a software-defined solution.

VMware VSAN was not mature enough for us and we did not want to use a hardware vendor solution.

What other advice do I have?

You must keep in mind that you'll have to qualify the hardware you use with SANsymphony compatibility.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Real User
Auto-tiering improves performance by automatically balancing demands for storage
Pros and Cons
  • "DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range."
  • "The cost is becoming prohibitive since they moved to a subscription model."

What is our primary use case?

DataCore is the primary storage solution for all of our VMware hosts, installed on a Dell EMC RX740 server with a combination of spinning and NVMe storage. We have just moved to a 2-host, hyperconverged solution utilizing DataCore. All of our servers and services are running off the 2-node DataCore solution.

How has it helped my organization?

DataCore has helped provide flexible, highly available, high-performance storage that otherwise would have been outside our price range.

What is most valuable?

The most valuable feature is auto-tiering, which allows for storage pools containing different speed storage systems and the data automatically moved to the most appropriate pool.

What needs improvement?

The cost is becoming prohibitive since they moved to a subscription model.  'Education' pricing is such in name only (we are a school).

When we originally purchased Datacore (in 2014) it was on a perpetual basis and provided exceptional value for money. We have renewed our DataCore solution this year, in 2019, and have found that DataCore has moved to a subscription model. Not only was the initial licensing far higher than previously, partly due to additional storage requirements but also because we can no longer acquire a 'limited' license and we also find we now have a large subscription to pay each year.

For how long have I used the solution?

Six years.

What do I think about the stability of the solution?

DataCore has been incredibly stable in the last six years that we've been using it, with zero downtime due to a failure in the DataCore component.

What do I think about the scalability of the solution?

DataCore gives me the impression that it is hugely scalable. We currently use it on a tiny scale of two nodes, but this would be expandable to many many more.

How are customer service and technical support?

DataCore support has always been top-notch whenever we've called on their services, although this has admittedly been rarely due to the stability of the product.

Which solution did I use previously and why did I switch?

Previously we had local storage on separate physical servers. DataCore seemed the ideal solution for our vSAN when moving to a virtualized environment in VMware.

How was the initial setup?

The initial setup of a conventional vSAN is straightforward.

Our recent setup of a two-node hyperconverged solution was a little more complicated, though this was mainly due to the Dell servers we had ordered as hosts, rather than DataCore itself. The DataCore consultants setting up the solution were very knowledgable and it was completed without too much trouble.

What about the implementation team?

Our solution was implemented through a DataCore specialist, external contractor, who helped configure the whole solution.

What's my experience with pricing, setup cost, and licensing?

When we initially purchased DataCore, it was extremely cost-effective with a perpetual license. They have since moved to a subscription model, which may prove too expensive for us in the future.

Make sure you are made aware of the annual subscription cost when purchasing.

Which other solutions did I evaluate?

DataCore appeared to be the most suitable, best-value solution at the time and as such, we did not evaluate other alternatives.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Steven Hunt (DataCore) - PeerSpot reviewer
Steven Hunt (DataCore)Director of Product Management at DataCore Software
Vendor

If you could provide me your contact information, I would like to dig into this situation further and get additional feedback from you. You can email me directly via my email address in my bio.

See all 3 comments
IT Service Manager at EKIUM
Real User
User-friendly interface, performs well, and the technical support is good
Pros and Cons
  • "The interface is user-friendly."
  • "I would like to see reporting added, such as a monthly connectivity report."

What is our primary use case?

We use this product as a storage network.

What is most valuable?

The performance is good.

The interface is user-friendly.

What needs improvement?

I would like to see reporting added, such as a monthly connectivity report. Things like performance and usage can be shown.

It would be helpful to have better monitoring tools.

For how long have I used the solution?

I have been using DataCore SANsymphony for 11 years.

What do I think about the stability of the solution?

The stability is perfect.

What do I think about the scalability of the solution?

Scalability is good and it is important for us. I am working in an industry where most of the installations are long-term. Over time, we have to add devices to the solution.

We have two sites, each with about 1,000 people who are using it.

How are customer service and technical support?

The technical support is perfect.

What's my experience with pricing, setup cost, and licensing?

Pricing has improved but it is still expensive. There are no costs in addition to the standard licensing fees.

What other advice do I have?

My advice to anybody who is considering SANSymphony is that it is flexible, user-friendly, and a product that I recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
MichaelP - PeerSpot reviewer
Head of IT at United Planet GmbH
Real User
Technical support is amazing, very fast, and always has a solution in no time

What is our primary use case?

We use the DataCore software to provide (virtual) storage hardware to our virtualisation environment (VMware ESX).

How has it helped my organization?

  • SANsymphony gives us the possibility to get storage redundancy with a very good ROI.
  • It also helps us to get a more balanced performance of our storage systems.

What is most valuable?

  • Redundancy of vdisk: It provides less downtime.
  • Continuous data protection: It is always good to have a possibility to "go back".
  • Technical support: Technical support is amazing. It is very fast and always has a solution in no time.

What needs improvement?

  • It will help if there is a possibility to backup the vdisks directly.
  • An idea could be that there is a second storage just for backup which doesn't count to the license usage.
  • A better (and easier) tool to detect performance issues.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

With SANsymphony we never had any issues of stability.

What do I think about the scalability of the solution?

It is very scalable because you can just extend the storage with other (different) hardware. There is a lot of certified storage hardware. Also, the tier level helps to scale.

How are customer service and technical support?

Fast, faster, DataCore support.

They are also kind and solution-oriented. They are easy to understand, and you have the feeling they want to help you and get you satisfied.

Which solution did I use previously and why did I switch?

No, we have only used DataCore SANsymphony as SDS.

How was the initial setup?

The setup was done by our IT partner. It is complex because he also had to set up our iSCSI environment. With Fibre Channel it would be much easier.

What about the implementation team?

Our IT partner started the initial installation. We implemented it in our environment.
The partner had very good expertise.

What was our ROI?

We didn't calculate the ROI.

What's my experience with pricing, setup cost, and licensing?

We have not calculated the ROI of the software. Only the benefits in redundancy and scalability were important for us.

The licensing is very easy to understand/calculate since the new license model. You just have to license the storage and additional features.

Which other solutions did I evaluate?

No.

What other advice do I have?

The installation is only supported if it is installed by a DataCore certified implementation engineer. Also, updates should be done by this DCIE.

If you want to manage everything by yourself, you have to get a DCIE.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at Leisse & Soehne GmbH
User
Fast implementation and integration

What is our primary use case?

We use DataCore to improve the redundancy of our virtual machines so that we can achieve high availability of our server systems.

How has it helped my organization?

We are now able to run a hot standby solution for our virtual systems with separated server rooms (in case of fire), and so we can minimize downtimes of our IT infrastructure.

What is most valuable?

  • High availability of storage
  • Stability and performance
  • Fast implementation and integration.

Installation time was about one day. Since then, it runs stable.

What needs improvement?

The product runs stable in the background and does what it should do, so I don't have any special issues at the moment, but increasing performance and improving the user interface for easier setup is always a good idea.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It runs fast and stable.

Since its installation, we had no problems.

What do I think about the scalability of the solution?

In our actual environment it runs stable and fast, and about scalability, I can not (yet) say anything, sorry.

How are customer service and technical support?

To be honest, we did not need the support until now.

Which solution did I use previously and why did I switch?

No, we did not.

How was the initial setup?

We installed it through our IT partner. Installation time took around one day.

    What about the implementation team?

    Installed by our standard IT partner.

    Expert level I think.

    What was our ROI?

    Increased high availability.

    What's my experience with pricing, setup cost, and licensing?

    The product was installed by our IT partner in one day, so the installation cost is OK.

    Pricing and licensing was also fair.

      Which other solutions did I evaluate?

      The product was offered by our system integrator, they had installed it several times for other customers without problems, so we trusted them and they were right.

      What other advice do I have?

      Maybe using a good IT partner who already has some experience with the product.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user