What is our primary use case?
We're using SANsymphnony for our primary storage in a HA environment for sensitive production data. Storage nodes are HPE servers with SSD drives in them. They serve storage to two servers blades enclosures in a Fibre Channel storage network. We have a total of 50TB in a mirror. 16 servers use this storage in a VMware vSphere environment.
This infrastructure has run without any issues since 2017 and we update it twice a year.
Before that, we had other SANsymphony infrastructure running on an old HMP MSA storage array. We migrated without any interruption.
How has it helped my organization?
DataCore SANsymphony brings the ability to work on almost every hardware platform and to build a storage node with high precision (disks, interfaces, protocols). We can choose what hardware we want to put in and it brings a high-performance throughput from it. The ability to build exactly what you need is a major advantage of SANsymphony over other solutions.
Hardware maintenance is easy since it is a simple server. There's no need for a storage hardware expert. On top of that, the Software-Defined Storage is easy to manage.
What is most valuable?
We used the wizard to deploy SANsymphony in a virtual environment for hyper-converged infrastructure and it is quite useful. We can deploy virtual high-available infrastructure for running tests in less than an hour.
Continuous data protection is a powerful feature that can save your data in several cases. It is good protection against ransomware.
The ability to use the RAM of the server node as a read and write cache brings a lot of performance to the storage. We can reach high IOPS from slow disks through the huge amount of cache.
The documentation repository is really useful and kept updated.
What needs improvement?
We would like to see a real "sexy" storage dashboard with capacity, usage, performance, and error tracking.
The cloud reporting interface is quite poor compared to other vendors. We are far from an HPE Infosight, for example.
Using a classic storage array constructor allows clients to have a single point of contact in case of an issue. With DataCore, we have to deal with them for the software part and with the hardware vendor for the hardware part. Sometimes, in a complex environment, we have to deal with storage array vendors, servers vendors, and software vendors and that can be exhausting.
For how long have I used the solution?
We've been using SANsymphony for almost 10 years now. We followed all of its great evolution so far.
What do I think about the stability of the solution?
This solution is stable. Depending on the two rooms' interconnection, we have to deal with redundancy and maybe a witness. Losing the connection completely between the nodes can lead to a complete rebuild of a side.
What do I think about the scalability of the solution?
The scalability is almost infinite. I cannot think of a more scalable solution.
How are customer service and support?
The customer service is quick and efficient. Sometimes we have to deal with some trivial questions but that seems to be the basis of every support query right now.
Which solution did I use previously and why did I switch?
We previously used an HPE 3PAR storage array. We switched to have more performance and more flexibility. The maintenance is quite easier too.
How was the initial setup?
The initial setup is easy via the use of a comprehensible wizard.
What about the implementation team?
We implemented the solution ourselves after a formation from the vendor.
What was our ROI?
The ROI is high as we can change or update hardware without changing our licencing.
What's my experience with pricing, setup cost, and licensing?
The main work in building a SANsymphony solution is to design and select the correct hardware parts. The setup is quite easy and the configuration is too.
The licensing is by terabyte and can be quite expensive.
Which other solutions did I evaluate?
We evaluated other hardware vendors but stuck to a software-defined solution.
VMware VSAN was not mature enough for us and we did not want to use a hardware vendor solution.
What other advice do I have?
You must keep in mind that you'll have to qualify the hardware you use with SANsymphony compatibility.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
If you could provide me your contact information, I would like to dig into this situation further and get additional feedback from you. You can email me directly via my email address in my bio.