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Chief Technical Officer at Integra Systems
Reseller
Top 5Leaderboard
Great synchronous mirroring with a Continuous Data Protection feature and good performance
Pros and Cons
  • "Storage is always available."
  • "The graphical interface is not always very stable."

What is our primary use case?

SANsymphony is a software solution that enables storage virtualization.

We implemented SANsymphony due to its mirroring and continuous data protection features.

The installation is done independently of the hardware and even allows infrastructures in synchronous replication in active/active with different manufacturers.

The data is identical and accessible on both storage nodes. The solution also allows you to create a Disaster Recovery Site with an asynchronous and bidirectional mirror that is easier to test.

How has it helped my organization?

This solution allows us to have a business continuity plan for storage and as a first level of backup.

This solution allows us to have our IT production in two separate and autonomous rooms in active/active mode. The data is present in both rooms. In the event of scheduled shutdowns (works, updates, etc.) or incidents, the changeover is done manually or automatically.

The Continuous Data Protection feature and the logging of data changes allows a minimal level of data loss on incidents, human errors, or cyberattacks. This functionality makes it possible to restore the data to the moment before loss.

What is most valuable?

The synchronous mirroring is great. Storage is always available. This is the main feature of DataCore SANsymphony SDS which allows very high storage availability and better protection against environmental incidents (electrical, flooding, etc.).

Continuous data protection reduces data loss. This functionality makes it possible to restore the data to the moment before loss.

Caching and parallel I/O offer more performance. The cache is done with the RAM of the server. To add cache you just have to add RAM.

The parallelization of the IOs allows us to have much better performance with the same hardware by accelerating the processing of the IOs.

The compression and deduplication are now suitable for a production environment. Additionally, this allows us to use logical RAID for NVMe drives in ZFS clusters.

The architecture has been revised with cache and metadata disks to improve overall performance.

What needs improvement?

The graphical interface is not always very stable. In a dense infrastructure with many volumes and disks, slowness and GUI crashes can be observed. Developments are still underway to continually improve this part.

The current graphical interface is ported to a web interface and not all features are available yet.

The eagerly awaited feature is tiering between deduplicated/compressed disk pools and performance pools. This will leave the possibility of activating by virtual disk the automatic movement of blocks according to their activity.

Buyer's Guide
DataCore SANsymphony
November 2024
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,562 professionals have used our research since 2012.

For how long have I used the solution?

I've been using this solution since 2008.

What do I think about the stability of the solution?

I have been using this solution for over a decade and it is very stable.

What do I think about the scalability of the solution?

The solution is highly scalable by adding disks or nodes.

How are customer service and support?

Technical support is awesome and very reactive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Dell/EMC, VNX, and UNITY. We switched due to vendor lock-in, overpriced drives, or upgrades.

How was the initial setup?

The initial setup is very simple as there are many wizards.

What about the implementation team?

We handled the implementation in-house.

What was our ROI?

You get to ROI quickly by reusing material.

What's my experience with pricing, setup cost, and licensing?

Users need to remember that they just need to buy what they use.

Which other solutions did I evaluate?

We evaluated VMware vSAN.

What other advice do I have?

The support team is awesome.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: I am a real user and a reseller of this solution that I install at our customers
PeerSpot user
reviewer1799106 - PeerSpot reviewer
Datacenter Architect, Sen. Systemadministrator, virt. environment Solution Architect at AKF Leasing GmbH & Co KG
User
Fast customer service, an easy initial setup, and good caching functionality
Pros and Cons
  • "The DataCore system has been rock solid since we have been using it - from 2007 on."
  • "It would be ideal if they were providing archive licensing with the ability to create a second pool on existing storage nodes."

What is our primary use case?

The product is primarily used for providing block storage space for the virtualization environment.

How has it helped my organization?

The server nodes caching algorithms will speed up your SAN storage performance, even if you are already using a high-class FC attached enterprise storage system.

The DataCore is open in order to attach a lot of different storage subcomponents.

The SDS is not dependent on a special hardware vendor. You will be able to mirror between different vendor systems if you like/need to. For example, to mirror data between one node with locally attached storage and the opposite node with an FC attached NetApp system. The data migration between old and new HW is quite simple.

The DataCore system has been rock solid since we have been using it - from 2007 on.

What is most valuable?

The caching functionality, which could speed up your attached storage, is great.

We use the reserved x% of space for free for new writes as additional speed improvement for multiple tier pools.

DataCore will reserve a percentage of your storage tier and tried to keep it free to write directly new data into it. In that case, your new writes will go directly in the free space of tier 1, which is the most common and fastest one. Afterward, data will be kept in tier1 or destaged to other tiers (2, 3, 4, etc.). This setting improved our SAN Speed for the complete pool.

What needs improvement?

It would be ideal if they were providing archive licensing with the ability to create a second pool on existing storage nodes. Maybe they could do it with limited max IO and/or without auto-tiering capabilities for the archive pool - to avoid interference with the performance pool.

For how long have I used the solution?

I've used the solution since 2007 when the product was called SAN Melody.

What do I think about the stability of the solution?

The solution has 100% storage availability and we've had that for more than ten years.

What do I think about the scalability of the solution?

There is scalability without any limit.

How are customer service and support?

Customer Service is very fast. There is a high level of expertise and they are willing to help and assist you. They are industry-leading, I would say.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The local storage was used before and we found that it was not flexible enough.

How was the initial setup?

The initial setup was straightforward and easy. With good planning and knowledge of your own environment, the setup works like a charm.

DataCore provides well-documented configuration guides.

What about the implementation team?

It was a combined installation. Would like to say that the vendor assisted us.
Their knowledge and support were great, as was our internal expertise.

What was our ROI?

The availability is the best ROI.

What's my experience with pricing, setup cost, and licensing?

DataCore is a good and valuable solution. The licensing costs depend on the storage and the volume of use. They were leveling on a good basis.

Which other solutions did I evaluate?

We did not evaluate any other solution.

What other advice do I have?

DataCore is only as good as your plan for your environment. First, you need to know your own environment, including: 
- storage space
- throughput
- burst IO
- avarage IO. 
- good planning and testing.

Perfect choosen hardware is one that fits your needs. If you have that combined with DataCore, you will guarantee a success story.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
DataCore SANsymphony
November 2024
Learn what your peers think about DataCore SANsymphony. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,562 professionals have used our research since 2012.
Pavol Schreiber - PeerSpot reviewer
Manager at TCX
Real User
It offers many potential options for implementation
Pros and Cons
  • "SANsymphony is flexible, with many potential options for implementation. SANsymphony's can be used with VMware, Hyper-V, or even with a hypervisor agnostic approach. It can also be used for strictly physical non-virtualized solutions."
  • "SANsymphony is missing some features that vSAN has. For example, vSAN has a special feature called continuous data protection. It provides the ability to go back in time to a given moment. You can see what was on your disk in the past up to two weeks. That's a great feature because ransomware attacks are increasingly common, and that provides you some kind of protection."

What is our primary use case?

SANsymphony is a hardware-independent solution that provides storage virtualization. We implemented SANsymphony because of its mirrors feature. So it allows you to store the data on two sides synchronously on a single storage server. However, that single storage server consists of two independent hardware boxes in two data centers, but it behaves like one storage server because it's mirrored. No other vendor was offering that kind of transparent behavior when we implemented it.

What is most valuable?

SANsymphony is flexible, with many potential options for implementation. SANsymphony's can be used with VMware, Hyper-V, or even with a hypervisor agnostic approach. It can also be used for strictly physical non-virtualized solutions.

What needs improvement?

SANsymphony is missing some features that vSAN has. For example, vSAN has a special feature called continuous data protection. It provides the ability to go back in time to a given moment. You can see what was on your disk in the past up to two weeks. That's a great feature because ransomware attacks are increasingly common, and that provides you some kind of protection.

For how long have I used the solution?

I've been using different DataCore solutions for about 15 years.

What do I think about the scalability of the solution?

SANsymphony's scalability is huge. 

What other advice do I have?

I rate SANSymphony eight out of 10. I believe it's a great product with many excellent features. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1058013 - PeerSpot reviewer
Presales Engineer at a computer software company with 5,001-10,000 employees
Real User
A stable enterprise-class software-defined storage platform that's highly scalable.
Pros and Cons
  • "It's a software storage solution that can scale as we like. There is also has a parallel feature that enhances the performance of the storage solution. We can separate storage and computing, and we can scale these two parts of the platform to meet business needs efficiently."
  • "Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today."

What is our primary use case?

I work with many customers that ask us to put their solution near the production because they can't stop the production. It's easier to protect the network this way.

How has it helped my organization?

It has helped my customers because it's an SDS solution, and we can use all components that you put in a server. You have many options that meet customer needs, and you can find the best way in relation to performance and price. 

What is most valuable?

It's a software storage solution that can scale as we like. There is also has a parallel feature that enhances the performance of the storage solution. We can separate storage and computing, and we can scale these two parts of the platform to meet business needs efficiently.

The most important thing is the work we do on the new management interface called DIS. You can follow the evolution of this platform, and it's very important for me because the customer has to manage the platform. 

We add the workload on this platform, and they need the platform to evolve. It's very important to the customer, and we have to work on the DIS to realize the customer's this vision.

What needs improvement?

Problem detection could be easier. It should help customers identify problems very quickly because it's not easy to analyze on the platform today.

For how long have I used the solution?

I have been using DataCore SANsymphony SDS for about six years.

What do I think about the stability of the solution?

DataCore SANsymphony SDS is a very robust and stable solution.

How are customer service and technical support?

Technical support is very good. For example, their system engineer came down to help my customer resolve a problem.

How was the initial setup?

I can't say that the installation is difficult, but it's impossible for a customer who doesn't know the product or the installation process. You will need the help of a consultant or a reseller to install and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

This product has a good ratio between quality and price. In many cases, it's less expensive to work with DataCore than other storage systems. 

What other advice do I have?

On a scale from one to ten, I would give DataCore SANsymphony SDS a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
MichaelP - PeerSpot reviewer
Head of IT at United Planet GmbH
Real User
Technical support is amazing, very fast, and always has a solution in no time

What is our primary use case?

We use the DataCore software to provide (virtual) storage hardware to our virtualisation environment (VMware ESX).

How has it helped my organization?

  • SANsymphony gives us the possibility to get storage redundancy with a very good ROI.
  • It also helps us to get a more balanced performance of our storage systems.

What is most valuable?

  • Redundancy of vdisk: It provides less downtime.
  • Continuous data protection: It is always good to have a possibility to "go back".
  • Technical support: Technical support is amazing. It is very fast and always has a solution in no time.

What needs improvement?

  • It will help if there is a possibility to backup the vdisks directly.
  • An idea could be that there is a second storage just for backup which doesn't count to the license usage.
  • A better (and easier) tool to detect performance issues.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

With SANsymphony we never had any issues of stability.

What do I think about the scalability of the solution?

It is very scalable because you can just extend the storage with other (different) hardware. There is a lot of certified storage hardware. Also, the tier level helps to scale.

How are customer service and technical support?

Fast, faster, DataCore support.

They are also kind and solution-oriented. They are easy to understand, and you have the feeling they want to help you and get you satisfied.

Which solution did I use previously and why did I switch?

No, we have only used DataCore SANsymphony as SDS.

How was the initial setup?

The setup was done by our IT partner. It is complex because he also had to set up our iSCSI environment. With Fibre Channel it would be much easier.

What about the implementation team?

Our IT partner started the initial installation. We implemented it in our environment.
The partner had very good expertise.

What was our ROI?

We didn't calculate the ROI.

What's my experience with pricing, setup cost, and licensing?

We have not calculated the ROI of the software. Only the benefits in redundancy and scalability were important for us.

The licensing is very easy to understand/calculate since the new license model. You just have to license the storage and additional features.

Which other solutions did I evaluate?

No.

What other advice do I have?

The installation is only supported if it is installed by a DataCore certified implementation engineer. Also, updates should be done by this DCIE.

If you want to manage everything by yourself, you have to get a DCIE.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at Leisse & Soehne GmbH
User
Fast implementation and integration

What is our primary use case?

We use DataCore to improve the redundancy of our virtual machines so that we can achieve high availability of our server systems.

How has it helped my organization?

We are now able to run a hot standby solution for our virtual systems with separated server rooms (in case of fire), and so we can minimize downtimes of our IT infrastructure.

What is most valuable?

  • High availability of storage
  • Stability and performance
  • Fast implementation and integration.

Installation time was about one day. Since then, it runs stable.

What needs improvement?

The product runs stable in the background and does what it should do, so I don't have any special issues at the moment, but increasing performance and improving the user interface for easier setup is always a good idea.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It runs fast and stable.

Since its installation, we had no problems.

What do I think about the scalability of the solution?

In our actual environment it runs stable and fast, and about scalability, I can not (yet) say anything, sorry.

How are customer service and technical support?

To be honest, we did not need the support until now.

Which solution did I use previously and why did I switch?

No, we did not.

How was the initial setup?

We installed it through our IT partner. Installation time took around one day.

    What about the implementation team?

    Installed by our standard IT partner.

    Expert level I think.

    What was our ROI?

    Increased high availability.

    What's my experience with pricing, setup cost, and licensing?

    The product was installed by our IT partner in one day, so the installation cost is OK.

    Pricing and licensing was also fair.

      Which other solutions did I evaluate?

      The product was offered by our system integrator, they had installed it several times for other customers without problems, so we trusted them and they were right.

      What other advice do I have?

      Maybe using a good IT partner who already has some experience with the product.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Christian Baldauf - PeerSpot reviewer
      Senior IT Consultant / Architect at Mightycare Solutions GmbH
      Real User
      Top 5Leaderboard
      Easily scalable with great technical support and very good snapshot capabilities
      Pros and Cons
      • "CDP is an important feature for avoiding data loss in the event of ransomware attacks. You need more storage capacity, however, you get the possibility to return at any time and use the data saved up to that point. The recovery is much faster than with a classic restore."
      • "NVMeoF should be implemented. This protocol will play a major role in storage infrastructure in the future."

      What is our primary use case?

      The solution is used for the provision of high performance and high availability block storage. By using auto-tiering, many applications can benefit from the high performance of current NVMe SSDs. At the same time, cold data is kept on low-cost storage resources.

      The separation of data streams from different applications (e.g. SAP HANA, SQL server, virtualisation) also increases overall performance and availability.

      The use of snapshots for data backup is already planned and scheduled. For this purpose, Veeam Backup 11 will be connected to SSY. The backup will then be LANless via Fibre Channel.

      How has it helped my organization?

      Among other things, we used SSY to bring a Splunk installation onto the existing central DataCore storage. Continuous data transfer rates of up to 2.6 GByte/s (16GB Fibre Channel, dual fabric synchronously mirrored systems over 20km) were also achieved.

      The project was also much cheaper and easier to implement than any comparable solution.

      The services already running (databases, virtualization) are not affected and run with the same performance as before the expansion.

      Veeam is now configured to use storage snapshots. This reduces VMware snapshots to a minimum. The backup runs via Fibre Channel and relieves the LAN.

      What is most valuable?

      Synchronous mirroring was a prerequisite for the project. Two data centers are used, which are connected via two different WAN routes. 16G FC is used via the WAN. The "Systems managed Mirroring" feature was used for this.

      Another feature that makes high performance possible is "pool striping", where accesses are distributed over a larger number of external data volumes (LUNs). The limiting factor for performance here is the external storage that is connected to the DataCore servers.

      Snapshots are also an important feature. In connection with external applications, these enable an improvement in data protection.

      CDP is an important feature for avoiding data loss in the event of ransomware attacks. You need more storage capacity, however, you get the possibility to return at any time and use the data saved up to that point. The recovery is much faster than with a classic restore.

      With dedupe and compression, we can now save considerable capacity. An expansion of the capacity and thus the purchase of new licenses are thus avoided.

      What needs improvement?

      For an upcoming release, I would like to see a function that can manage the storage of multiple Datacore servers in a kind of "erasure coding". This would simplify scaling and make SSY more competitive with other providers.

      NVMeoF should be implemented. This protocol will play a major role in storage infrastructure in the future.

      Network protocols are becoming increasingly important. For future projects, protocols such as RoCE should be implemented. Especially in LAN infrastructures from 25G, a simpler and high-performance SAN infrastructure could be built here. The costs should be lower compared to Fibre Channel.

      Improving support will be very difficult as it is already one of the best in the IT world.

      For how long have I used the solution?

      I have been implementing SSY very successfully with many clients since 2008.

      What do I think about the stability of the solution?

      The system runs very stable. Through the use of server pairs, there is no more downtime. The storage service is always available, even if maintenance has to be carried out or a hardware defect has to be repaired.

      What do I think about the scalability of the solution?

      The performance can be scaled very easily by adding data devices of the desired performance class.

      It is also very easy to expand the capacity. By adding low-cost storage, cold data can be stored there. This also ensures that the hot data can be accessed with high performance.

      How are customer service and support?

      Datacore offers one of, if not the best, technical support teams in the industry. Every request is handled very competently and in a short time.

      The SEs are also very well trained and competent. They are always available for questions and are also very willing to give suggestions and information.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We previously used Netapp Metro Cluster. We switched due to the costs for the infrastructure (Metro Cluster) were too high. The performance was also no longer sufficient. The solution was too inflexible.

      How was the initial setup?

      The implementation is somewhat more complex than with simple storage. In addition to the actual storage resources and the SAN infrastructure, the x86 server with Windows Server and SSY must also be installed.

      The configuration of the storage is easy, as it is best to create many identical volumes and present them to the Datacore server.

      These volumes are then included in the pool within SSY and centrally managed there.

      The SAN configuration includes the construction of a FrontEnd, BackEnd, and Mirror layer. It is a little more complex, but not complicated.

      The host systems access the resources via SSY, so these must also be configured in SSY. On the other hand, only the SSY servers need to be set up on the storage.

      What about the implementation team?

      Being a DCIE myself, I did the installation.

      What was our ROI?

      Since the environment is dynamic (for example, changes, extensions), the ROI is not easy to determine. However, the TCO is more favorable than with other solutions.

      What's my experience with pricing, setup cost, and licensing?

      Good planning is always very important. SSY is very flexible and can cover very different requirements. Therefore, it is important to keep a close eye on the requirements. If you have questions before implementation, ask support or a partner.

      Also, pay attention to licensing. It may be cheaper to license a few TB more if you can make a jump in the discount scale.

      Also note: Using DAS (internal storage) can be very cost-effective compared to external storage.

      Which other solutions did I evaluate?

      We considered different solutions such as Netapp FAS-Series, HP MSA, and 3Par.

      What other advice do I have?

      I am glad to have used SSY. The solution is very stable and performs well. It requires very little effort.

      What you do have to do, however, is regularly apply Windows patches. To do this, the node has to be restarted. You should therefore always use a pair with synchronous mirrors to avoid downtime.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      IT System Administrator at Molkerei Ammerland eG
      Real User
      Continuous data protection is an important part of our backup strategy

      What is our primary use case?

      We can not afford periods for maintenance. So we need a solution with which we can provide appropriate high availability. 100% guaranteed with DataCore SANSymphony-V.

      How has it helped my organization?

      Our data centers are divided into three sections. It is possible that the provision of data is guaranteed in the event of an error. We use a three-way-mirror from DataCore SANSymphony-V.

      What is most valuable?

      • Three-way mirror synchronization of the data over three sections
      • Auto-tiering: effective utilization of fast to slow memory areas
      • CDP: Continuous data protection is an important part of our backup strategy.

      What needs improvement?

      The management: management should take place via OS-independent access. Here a web-based client would be desirable.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      Runs very stable and therefore very trustworthy. Without that, a storage solution would be unthinkable.

      What do I think about the scalability of the solution?

      The scalability is given in all directions (frontend and backend, capacity) to our requirements.

      How are customer service and technical support?

      Very fast, very competent, short ways via mail or telephone.

      Which solution did I use previously and why did I switch?

      HP EVA4400.

      How was the initial setup?

      Simple, as the initial training by the manufacturer and the help is very good.

      What about the implementation team?

      Initially through a system house, then through our in-house team.

      What was our ROI?

      One hour of production downtime is more expensive than the solution.

      What's my experience with pricing, setup cost, and licensing?

      A very good price-performance ratio. The license model is very successful.

      Which other solutions did I evaluate?

      The data was only asynchronously mirrored; thereby there was no transparent failover.

      What other advice do I have?

      No, it was almost perfect.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user