Try our new research platform with insights from 80,000+ expert users
General Director at miromix unitedMiroMIX United
Real User
Top 5Leaderboard
Stable and reliable with excellent performance
Pros and Cons
  • "What I find valuable about Dell PowerProtect IDPA is its stability and strong performance."
  • "The only thing that could be improved would be the complexity of the initial setup."

What is our primary use case?

I use Dell PowerProtect DP for data protection in government settings.

What is most valuable?

What I find valuable about Dell PowerProtect IDPA is its stability and strong performance. The bundled software is a valuable inclusion, making it easier to participate in tenders with confidence. The ease of reinstalling software gives us a competitive edge, contributing to a smoother and more efficient tender process.

What needs improvement?

The only thing that could be improved would be the complexity of the initial setup.

For how long have I used the solution?

I have been working with Dell for 23 years.

Buyer's Guide
Dell PowerProtect DP (IDPA)
February 2025
Learn what your peers think about Dell PowerProtect DP (IDPA). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

It has been quite stable.

What do I think about the scalability of the solution?

Dell PowerProtect is scalable. The initial upgrade is straightforward - just add a set of disks. You get a license for around 24 drives, and further upgrades are easy with additional licenses. It is a smooth process to enhance capacity as needed.

How are customer service and support?

Dell's technical support had some challenges about two to three months ago. There were difficulties with using our spare parts, possibly related to DHL. However, the situation has improved, and now everything seems to be okay.

How was the initial setup?

Setting up Dell PowerProtect isn't a breeze, but it is manageable. With some training and a few hours, we get it done. We usually involve customers directly in the process.

What's my experience with pricing, setup cost, and licensing?

As a distributor and reseller, getting the best price is important. We are currently enjoying good discounts as a platinum partner, but I would like to see if we can get an even better deal. This would help us stay competitive and meet market demands more effectively. For Dell PowerProtect IDPA, we typically sell at least a three-year license, with no option for one or two years. After this period, support needs to be renewed. The license is mostly lifetime, covering both hardware and software, with the option to upgrade support. It is advisable to consider a five or seven years warranty, as it is cost-effective and beneficial for customers.

What other advice do I have?

My advice to others would be to consider Dell PowerProtect IDPA, especially for its resiliency features. Testing it in your enterprise environment is the best way to evaluate its effectiveness, as marketing documents may not convey the full picture. Hands-on experience is key to understanding its benefits. Overall, I would rate the solution as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Professional Service Manager at Wish Enterprise Group co., ltd
Real User
Top 5
Integrated with Huawei software and has fast recovery and backup time
Pros and Cons
  • "The product is integrated with Huawei software and its backup and recovery time is very fast."
  • "Dell PowerProtect DP needs to include more features and improve backup for a continual base."

What is our primary use case?

We use the tool for data recovery and backup. 

What is most valuable?

The product is integrated with Huawei software and its backup and recovery time is very fast. 

What needs improvement?

Dell PowerProtect DP needs to include more features and improve backup for a continual base. 

For how long have I used the solution?

I have been working with the tool for five years. 

What do I think about the stability of the solution?

I would rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

I would rate Dell PowerProtect DP's scalability a ten out of ten. 

How was the initial setup?

I would rate the product's setup ten out of ten and it was completed in a day. 

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a seven out of ten.

What other advice do I have?

I would rate the tool a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Dell PowerProtect DP (IDPA)
February 2025
Learn what your peers think about Dell PowerProtect DP (IDPA). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Technical Sales Specialist at CWG PLC
Real User
Good technical support and a commendable deduplication rate
Pros and Cons
  • "The most valuable feature is the deduplication rate."
  • "The price could be lowered slightly, to make it more competitive."

What is our primary use case?

We are system integrators and this is one of the solutions that we provide to our clients.

This appliance allows you to expand into the cloud with a provider like AWS or Azure. It can provide the capability for a third-level backup.

What is most valuable?

The most valuable feature is the deduplication rate. It is high and quite commendable.

This product is very easy to deploy. It is integrated and you don't have to buy software then find hardware to work with it because it is an all-in-one solution.

What needs improvement?

In general, there is no perfect solution and there is always room for improvement.

The price could be lowered slightly, to make it more competitive.

For how long have I used the solution?

I have been working with the Integrated Data Protection Appliance for about two years.

What do I think about the stability of the solution?

Our customers are satisfied with the stability, which is why they are still using the product. We have not heard back about any issues with the system not working well.

What do I think about the scalability of the solution?

It is easy to scale, although there may be some limitations at the end of the day.

How are customer service and technical support?

I have been in touch with Dell EMC's technical support a couple of times and they are fantastic. They are available from the day of your installation and can help you to check any issue that is happening. There are always people available to help with support.

In Nigeria, they have engineers available in case it is not possible to solve the problem remotely.

How was the initial setup?


This appliance is physical, so it is installed on-site. 

The deployment takes three to four hours, after which everything will be set up. Prior to purchasing the hardware, you will have the proper sizing of the environment.

What about the implementation team?

We deploy this solution for our customers. Beyond this, we do not administer their infrastructure.

What's my experience with pricing, setup cost, and licensing?

This solution is slightly more expensive than some of the competitors.

Which other solutions did I evaluate?

One of the competing solutions is the Veritas NetBackup Appliance. It is also an integrated solution and there is not too much difference between them. The last time I checked, the Veritas appliance was a little bit cheaper.

What other advice do I have?

My advice to anybody who is considering this solution is to compare products from Veritas, Commvault, IBM, and Dell EMC. Personally, I feel that this is a robust solution and one that I can always recommend. 

That said, there is no perfect solution. No matter how robust it is, all competitors have an edge in some way. It could be price, availability, simplicity, the level of support, or something else.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2256603 - PeerSpot reviewer
Commvault & EMC Networker, Avamar Backup Administrator at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Provides good scalability but its technical support services need improvement
Pros and Cons
  • "The product is easy to troubleshoot and store data."
  • "The product's index master feature needs improvement."

What is our primary use case?

We use Dell PowerProtect DP (IDPA) to back up and recover data of on-premises web applications.

What is most valuable?

The product is easy to troubleshoot and store data. It has a 99% success rate for data recovery.

What needs improvement?

The product's index master feature needs improvement. I encountered an issue while searching for a file name and had to manually do balancing and data recovery.

For how long have I used the solution?

We have been using Dell PowerProtect DP (IDPA) since 2021.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

The platform is super easy to scale.

How are customer service and support?

The technical support team needs to improve communication. We have to go through the same process from scratch whenever the issue is escalated to the next engineer. It becomes complicated to solve critical problems.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. It took us a month to complete due to changing control settings. Otherwise, it takes two weeks maximum and requires one engineer to execute the process.

However, the yearly upgrade is time-consuming and takes 12 hours. In case of any issues, it might take 24 hours.

What's my experience with pricing, setup cost, and licensing?

Compared to Commvault, IDPA is less expensive. It is a cost-effective solution. We purchase its yearly license. There are additional license costs involved to extend the capacity for maintenance.

What other advice do I have?

The product is suitable for medium-sized companies. For critical backups, you must make additional plans. It is a flawless solution. I rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1278084 - PeerSpot reviewer
Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
Real User
We found the Turbo Boost Technology, compression, and duplication features helpful
Pros and Cons
  • "IDPA's best feature is Turbo Boost Technology. The compression and duplication features are excellent, too."
  • "I would like to see integration with Dell EMC's Cloud Tier."

What is our primary use case?

We use Dell IDPA for backup and disaster recovery.

What is most valuable?

IDPA's best feature is Turbo Boost Technology. The compression and duplication features are excellent, too. 

What needs improvement?

I would like to see more options and features about Recovery from Dell EMC Cloud Tier

For how long have I used the solution?

I started using Dell EMC IDPA in the last year. 

What do I think about the stability of the solution?

Integrated Data Protection is stable. 

What do I think about the scalability of the solution?

Integrated Data Protection has a lot of options for scalability. 

How was the initial setup?

Setting up Integrated Data Protection was simple and easy, and deployment only took a few hours. 

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license, and it's affordable. 

What other advice do I have?

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect DP (IDPA) Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Dell PowerProtect DP (IDPA) Report and get advice and tips from experienced pros sharing their opinions.