Dell RecoverPoint Reviews

Our organization is a service order company. We install latency systems for our end customers. We use RecoverPoint on the front customer side as a solution to restore their server.

The solution replicates the production data for our customer. It is geographically specific from one location to another.

The most valuable feature of Dell RecoverPoint is when a customer has private data in their data center, from the replicator site and from the DL site, they can continue their production in the shortest possible time.

Another valuable feature of this solution is that it has a point-in-time recovery feature. If you have loose data, or if you have a cyberattack, you can go back to your production site from the past few minutes or even the past few months and the data will be unaltered.

The product does block-level replication very well.

Our company has an on-premise environment. Considering the speed Dell RecoverPoint can recover data, it would be good if we could replicate data from on-premise to the cloud with this solution. 

I have been using Dell RecoverPoint for five years.

This solution is stable. Bug fixes and updates are not frequent. I would rate the solution a five out of five overall for stability.

Dell RecoverPoint is very flexible in terms of scalability. In the software, you can go up to eight appliances. Currently, we have 10 customers using this solution.

When thinking about scalability, I would rate it a five out of five. 

There is a very good team who work on the Dell Technical Remote Support team. However, in a severe case, it takes too long for them to understand the severity. Because of this, I would rate customer service and support a four out of five.

Positive

The initial setup is neither complex nor easy. The solution requires some knowledge prior to setup. Deployment for our company required two engineers. 

RecoverPoint can replicate up to four sites in four locations in less than 15 days. In a complex environment with five sites, deployment can take up to 20 days.

The investment to purchase Dell RecoverPoint is high, however if anything goes wrong with your data, it can be recovered, making the solution a good investment.

I would rate it a five out of five with respect to ROI.

Most of our customers purchase three to five-year professional licenses. Support is an additional subscription. I would rate the pricing of this solution a three out of five.

Overall, I would rate Dell RecoverPoint a 10 out of 10.

On-premises

Complete out of band block replication with EMC storage arrays (such as VNX, VMAX, & VPLEX). It's seamless integration into VMware's Site Recovery Manager is very useful.

We have been able to achieve a very low RTO & RPO with near real-time replication policies & adequately sized journals for a limited recovery time requirement to bring systems online as well as a great recovery point to roll back to in the event of a disaster or outage.

The new Gen5 appliances have adopted the Unisphere management interface & it is written for Adobe Flash, which in my experience, is very slow & makes administration cumbersome at times. The Unisphere interface is missing some components that were taken out of the Gen3 Recover Management console such as the ability to refresh views & rescan splitters to pull in new storage on the fly without having to cancel a CG creation mid-flight.

Deployments with VNX & VPLEX are pretty simple as the splitter is installed on the SPs for VNX & on the directors for the VPLEX. The problem came into play when we began using RecoverPoint with VMAX. We discovered that the write splitting takes place at every single director port where a write occurs so in order to capture all writes, you have to zone the RPAs to every single FA port that has volumes mapped to them & are in use for RecoverPoint. It was a technical "gotcha" but we were able to rectify it.

Only when we discovered that the zoning requirements for VMAX were different than standard VNX deployments did we run into issues; however, we were able to quickly resolve that issue.

This solution is quite scalable. The maximum number of nodes per RP clusteris 16 so there's no issue there. The caveats associated with that are that you will need additional FC ports (by a factor of 4) on your storage fabric to support each new RPA. Also, if you are increasing the number of nodes in your cluster you are likely replicating more storage, in which case you will need adequate RecoverPoint capacity licensing to do based on the size of your work load.

Customer Service: Good at time but also questionable at times. EMC has grown to such a big enterprise they are struggling with their support sector.Technical Support: Good at time but also questionable at times. EMC has grown to such a big enterprise they are struggling with their support sector.

We were not using any other replication technology at that time but we are currently looking at Zerto as an alternative to RecoverPoint due to cost constraints & easibility of use of the Zerto product.

It was complicated learning the configuration on the VMAX array due to each director port performing the write split operation. VNX & VPLEX arrays do not operate this way so it is much easier to configure & manage RP when using VNX or VPLEX.

If through a vendor team, how would you rate their level of expertise? Implemented with direct involvement from EMC professional services.

We did not evaluate others before RecoverPoint. It was a package deal with our VNX purchases.

Make 100% sure it meets your needs & integrates properly. Otherwise you could end up paying additional licensing fees to make it work & you could also be put in a situation where the deployment is overly complicated due to the infrastructure you're using it in.

• Replication over IP and Replication over FC providing CDP - Continuous Data Protection
• Multi-site Protection is a very useful feature when having more than two Datacenters

We can replicate Data between Data Centers synchronously or asynchronously. We use it to provide Disaster and Recovery copies and migrate Data between Datacenters.

Currently the product does not support cascaded replication, only "Y" replication. For example. It is possible replicate data from 3 locations and keep three copies of data Site A -> Site B and Site A -> Site C, but is not possible replicate the same data keeping three copies of same data from Site A -> Site B and Site B to Site C.

3 years

Deploys works fine in mos situations and environments. When using WAN IP Connections to connect two Recoverpoint Clusters, it requires many firewall rules, but is not a product fault or bug, just a bit complex for the firewall team.

In version 4.1 we needed to disable the new WAN Compression Feature. We opened a case with the vendor due some warning messages. EMC informed us that Recoverpoint 4.1 has a issue addressed on engineering related to new WAN Compression feature.

No, the product is very scalable. I'm able to join new appliance non disruptively and balance the replicated consistency groups into new added appliances..

Customer Service:

Very nice

Technical Support:

Very experienced support engineers. I rate it very high.

No, I've never used other solutions based on appliance integrated with Storage providing continuous data protection.

May be a bit complex due your IT environment and WAN connections, but in most situations it is a plug and play solution.

Very experienced support engineers. I rate it very well

Product is self-payable. Due data protection provided to IT environment, we can reach very secure operational levels.

Initial investment setup costs about $33K to protect three sites including 5 Storages. Day-to-day costs about $2 due to vendor maintenance contracts.

Look for new available features when product is integrated with EMC VPLEX to provide Metropoint Protection using a Three Datacenter Layout.

Our clients use the product for replication.

The solution provides continuous data protection.

New products like PowerStore do not support RecoverPoint. The product should provide integration with new products.

I have been using the solution for almost eight years.

The product is stable. I rate the stability a nine out of ten.

I rate the solution’s scalability an eight out of ten.

The initial setup is very easy. I rate the ease of setup a ten out of ten.

On average, the deployment takes at least three hours.

The product is fairly priced. I rate the pricing a seven out of ten.

Overall, I rate the product a nine out of ten.

On-premises

I mainly use RecoverPoint as a disaster recovery site plan.

RecoverPoint's most valuable feature is the automatic failover.

RecoverPoint's WAN optimization could be improved.

I've been using RecoverPoint for almost six years

RecoverPoint is very stable.

RecoverPoint is scalable.

Dell's technical support is fast and efficient.

The initial setup was very simple and took around a week.

RecoverPoint came free as an add-on to the PowerProtect Data Manager backup software from Dell EMC.

RecoverPoint can be depended on as your only disaster recovery solution without any need to mix different types of failover systems. I would rate RecoverPoint as nine out of ten.

Hybrid Cloud

Our customers are using this solution. We basically use the solution for DR, Disaster Recovery.

The setups that we have in place are great. We use the site replication, the Continuous Remote Replication. That's quite useful for us. 

The stability is good.

the initial setup is straightforward.

One advantage of the RecoverPoint is the ability to recover to a point in time. You also have so many images and you are able to recover them.

The product is quite mature.

The solution is now Flash-based, which is better. they moved away from Java.

The management capabilities are excellent. 

The product has a new user interface, which is very nice.

There's always room for improvement, although I don't have a specific example on hand.

The cost of the solution is pretty high. The licensing costs may affect a company's ability to scale.

I've used the solution for five years or so. It's been a while. 

We have found the solution to be extremely stable. There are no bugs or glitches. It doesn't crash or freeze.

The solution is scalable. The only downside is it might be a little bit expensive in terms of being limited in terms of the consistency of groups that you can create. The licensing tends to be a little bit pricey for the region in which we are operating. 

I haven't needed technical support and therefore cannot speak to how helpful or supportive they are.

What we used to have was not exactly the same. However, from a storage point of view, we've used some things such as IBM Metro Mirror, SVC for implementing similar solutions. Instead of using the additional RecoverPoint, we used Global Mirror for continuous change volumes. We also used Metro Mirror. 

We used these other products in slightly different scenarios - not in exactly the same way we are using Dell.

With the Dell EMC products, the implementation is quite straightforward. You have the implementation procedure. You can actually generate details to guide you through the implementation if you're not familiar with the process. From that aspect, it is fine. There's not really an issue. 

I am able to handle the implementation for clients. 

The licenses are expensive.

I handle the installation and support of the product for clients.

I'd rate the solution at a seven out of ten. I'm pretty happy with it. It's a good solution.

There are two features that are very good. One is that it doesn't use a lot of bandwidth. The other is that you can recover all the way up to a certain particular moment.

The solution normally supports only specific types and amounts of storage. If it could be increased to support much larger amounts or a wider range, it could fetch a bigger market. If the solution could work with other storage solutions, it would be better.

I would like them to add automation features across the solution.

I've been using the solution for more than five years.

The solution is very stable. Once it's installed, many customers forget they even have it.

The solution is very scalable. As long as you have room for the storage, it can scale up to meet it.

The solution is very simple to implement. Even a customer could do it. You don't have to be too technical.

The solution isn't too expensive. There are no other fees above licensing. Once you buy the license, because the license is attached to the storage that you are replicating, it's a one-off price.

I would recommend the product. It's good, especially for those who want to do replication and don't have a lot of money. It's a very good product and it uses very little bandwidth.

I would rate the solution eight out of ten.