Try our new research platform with insights from 80,000+ expert users
System Administrator at Reuter GmbH
Real User
It is fast and performs well
Pros and Cons
  • "It is fast and performs well."
  • "The administration and support (on the way that they delivered) was a little bit slow."

What is our primary use case?

It is performing well.

How has it helped my organization?

We have a bit more storage, and it is faster.

What is most valuable?

  • Ease of use
  • Reliability
  • It is fast and performs well.

What needs improvement?

The administration and support (on the way that they delivered) was a little bit slow.

Buyer's Guide
Dell SC Series
November 2024
Learn what your peers think about Dell SC Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

So far, so good. However, we have only had it running for four months.

What do I think about the scalability of the solution?

Scalability is good. We still have more room.

How are customer service and support?

We have not used technical support yet.

Which solution did I use previously and why did I switch?

Our previous solution ran out of space and IOPS. Therefore, we had to get something which was faster.

How was the initial setup?

The initial setup was pretty straightforward, though I was not involved. A co-worker did it.

Which other solutions did I evaluate?

Only Dell EMC products were on our shortlist.

We did look at Nutanix, but they did not fit into the way that we are organized. We also looked at NetApps, but quickly dismissed them.

What other advice do I have?

I would recommend to buy Dell EMC 3020 to anyone researching these type of solutions.

Most important criteria when selecting a vendor:

  • Reliability
  • Support: We knew the support from EMC was really good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer547188 - PeerSpot reviewer
reviewer547188Storage & Backup Management | Open System at a financial services firm with 1,001-5,000 employees
User

Estamos evaluando migrar los datos de un VNX5600 a uno de los modelos SC7020F, SC5020F. A la espera que EMC nos garantice interoperabilidad con PowerPath Migrator Enable.

Solutions Architect at a tech services company with 11-50 employees
Real User
Performance and tiering capabilities have made it a success for our customers

What is our primary use case?

We use the SC platform for storage solutions. As a partner, it's usually one of our go-to products for mid-range customers.

How has it helped my organization?

When it comes to mid-range storage solutions, it's usually our preferred solution, from all-flash all the way up to hybrid solutions too. Over time, the technology and how it performs, and its tiering capability, have been successful for us.

What is most valuable?

  • Ease of use
  • Scalability
  • Performance
  • Value for price

What needs improvement?

They've actually already done something that I think is needed, which is integration with Unisphere, which is the Dell EMC management platform, and then CloudIQ is their performance analytics solution. So they've actually implemented things that people have been asking for.

In addition, in any platform, there is always room for improvement. We're always looking for performance increases and keeping up with flash devices, and new products that are coming out.

What do I think about the stability of the solution?

It's a very stable product.

Honestly, most of the complaints I hear about this solution are either because systems have been misconfigured or sized improperly. Probably 90 percent of the issues people have are because it's not sized properly.

What do I think about the scalability of the solution?

It's very scalable. They have solutions designed for SMB all the way up to enterprise customers with multiple petabytes of data. The SC Series is one of the two mid-market products for Dell EMC, so there is absolutely room for their solutions to grow with a company's needs.

How is customer service and technical support?

Regarding Copilot - which is what they called their support, pre-Dell EMC - people have always had nothing but great things to say about it.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Dell SC Series
November 2024
Learn what your peers think about Dell SC Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
Evans Chitando - PeerSpot reviewer
Chief Business Technology Consultant at ITech Associates (Pty) Ltd
Real User
Top 10
The infrastructure protection is good and it is very easy to use
Pros and Cons
  • "The setup and installation is much simpler now, because Dell has standardized the configure process."
  • "Compellent comes in the form of a component that's not true of a unified storage platform."

What is our primary use case?

Our primary use case of this solution is for deduplication software but that is just one of the features we use it for. We also use it for infrastructure protection or other objectives.

What is most valuable?

The most valuable features would be the ease of use and the cost effectiveness. Compared to other mid-range constrict technologies from Dell, this is a much cheaper solution.

What needs improvement?

Compared to other solutions, Compellent comes in the form of a component that's not true of a unified storage platform, for instance, to block a level of support can only be done through two different platforms.

For how long have I used the solution?

I have been using this solution for a month now on premises.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

It is easy to scale - you can either add additional hard drives, or use expansion closures. That makes it easier to scale. We have a broad spectrum of small, medium and large-scale clients, and we are able to cover all sizes of organizations.

How are customer service and technical support?

The technical support is quite good, especially coming from the speed of the technology and support that we received in the past. So yes, it's quite recommendable.

How was the initial setup?

The setup and installation are much simpler now because Dell has standardized the configure process. 

What other advice do I have?

I would definitely recommended this solution to others. However, if they are looking at the unifier, there are other alternatives. I would like to see it becoming more unified in the next release. I will give it an eight out of ten, because I think there is room for improvement. Nothing's perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1515540 - PeerSpot reviewer
Director at a tech company with 11-50 employees
Real User
Many features like a snapshot, replication, on-the-file RAID levels, and mix-and-match files
Pros and Cons
  • "It had many features, like a snapshot, replication, on-the-file RAID levels, mix-and-match files, those kinds of things."
  • "Dell could improve the upgrading process."

What is our primary use case?

We use this product for daily business and normal IT operations. We also use it for replication of one system to another system. We also use it for the hostings for HANA virtualization. Those kinds of replications and IT applications. We use a hybrid version.

What is most valuable?

It had a lot of integration and supported all the platforms, so I was happy with what they were offering. The biggest selling point was when the vendor upgraded it. Dell upgraded the software licenses sold with that. Whenever the hardware is end-of-life, we could upgrade the controller or add a new disk or whatever. There was no lifecycle of three years or five years. We could carry on just by upgrading. It had many features, like a snapshot, replication, on-the-file RAID levels, mix-and-match files, those kinds of things.

What needs improvement?

Dell could improve the upgrading process. It was the lifecycle that made it very short. You'd upgrade the disk, and in eight, nine months, it would be obsolete. They cancelled an enhancement that included an all-flash unit. This would have improved the product.

For how long have I used the solution?

We had worked with this product from Compellent's days before Dell bought them over, so I'll presume from 2006.

What do I think about the stability of the solution?

We never had a single crash with this product. It was just fine. 

How are customer service and technical support?

The support was excellent. We had this storage for a while and server monitoring from Compellent.

How was the initial setup?

Any IT company can do it. It's straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is market-related and is flexible for the solution. Pricing depends on varying life cycles.

What other advice do I have?

We're trying to move some people across to some other storage solutions because this product is at end-of-life. I would give this product 10 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1314750 - PeerSpot reviewer
Technical Manager at a manufacturing company with 11-50 employees
Real User
Knowledgeable support, reliable, and good performance
Pros and Cons
  • "The Dell support is helpful and the response is quick. The agents' knowledge is very good."
  • "The configuration could be easier in Dell EMC SC Series."

What is our primary use case?

We only build the basic foundation and the basic installation for the end-user on Dell EMC SC Series. However, I'm not sure what they install on it. Our main use case for Dell EMC SC Series is for VMware.

What needs improvement?

The configuration could be easier in Dell EMC SC Series.

For how long have I used the solution?

I have been using Dell EMC SC Series for approximately one year.

What do I think about the stability of the solution?

The stability of the Dell EMC SC Series is very good.

What do I think about the scalability of the solution?

We have approximately 100 users using this solution in my organization.

How are customer service and support?

The Dell support is helpful and the response is quick. The agents' knowledge is very good.

How was the initial setup?

The installation could be easier. The comparable IBM solution is much easier to install.

The process for the installation takes approximately one day.

What about the implementation team?

I did the implementation of the solution myself using the user guides.

What's my experience with pricing, setup cost, and licensing?

We have the basic license for the use of this solution and it is a permanent license. The overall cost could be less, it is expensive.

What other advice do I have?

I rate Dell EMC SC Series a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1641264 - PeerSpot reviewer
System Administrator at a consultancy with 51-200 employees
Real User
The solution is stable
Pros and Cons
  • "The solution is stable."
  • "While the scalability is good, there are certain limitations."

What is our primary use case?

We use the product in our company and I deal with it personally.

What needs improvement?

The solution is automated, but we still don't get a complete speech from the disc. The flash speed should be addressed. 

While the scalability is good, there are certain limitations. Our racks are at their limit, so we do not have the requisite scalability to expand. 

We would like to see replication of the data storage without the need to resort to third party tools. Storage to storage repetition would be a nice feature. 

For how long have I used the solution?

We have been using Dell EMC SC Series for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

While the scalability is good, there are certain limitations. Our racks are at their limit, so we do not have the requisite scalability to expand.

Which other solutions did I evaluate?

When it comes to upgrading, we are contemplating a move to TISON, TI-1, TI-2 and TI-3. There may be a need to move between the TISON. 

What other advice do I have?

As this is our first product, I cannot give a comprehensive review or rating.

I rate Dell EMC SC Series as an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastr1ab2 - PeerSpot reviewer
Infrastructure Engineer at a leisure / travel company with 1-10 employees
Real User
It has been one of the most stable products in our data center
Pros and Cons
  • "It has been one of the most stable products in our data center."
  • "We have seen some degraded throughput with mixed workloads. We have been working with Dell EMC to correct some of these latency issues."

What is our primary use case?

We use it in our production and environmental support along with our VDI infrastructure. 

It has been working to our expectations.

What is most valuable?

Compared to some of the hardware that we support, from an infrastructure operator standpoint, I never had any problems with the system.

What needs improvement?

We have seen some degraded throughput with mixed workloads. We have been working with Dell EMC to correct some of these latency issues.

What do I think about the stability of the solution?

It has been one of the most stable products in our data center.

What do I think about the scalability of the solution?

We have not had to scale yet.

What's my experience with pricing, setup cost, and licensing?

We have found the solution to be affordable.

What other advice do I have?

Do your research if you are looking into this product.

I am very happy with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemsE1d94 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees
Real User
Gives us the replication, I/O, and uptime we need
Pros and Cons
    • "I would like to see higher compression, dedupe, faster I/O, and bigger drives."

    What is our primary use case?

    It's the storage backbone for our virtual environment. So far the performance has been very good.

    What is most valuable?

    • Replication
    • Uptime
    • I/O

    What needs improvement?

    I would like to see higher compression, dedupe, faster I/O, and bigger drives.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    I have no complaints, so far, about the stability.

    What do I think about the scalability of the solution?

    It's very easy to scale.

    How are customer service and technical support?

    I have not needed to use technical support yet.

    Which solution did I use previously and why did I switch?

    We had old technology. We wanted to move to stuff that's more VMware-aware.

    Our most important criterion when selecting a vendor is price.

    What's my experience with pricing, setup cost, and licensing?

    We have found the solution to be somewhat affordable. The scalability seems a bit more expensive than even buying a brand new one so far. That has been kind of a drawback.

    What other advice do I have?

    Do your research, check out all the vendors, and get your hands on it as much as possible.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell SC Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Dell SC Series Report and get advice and tips from experienced pros sharing their opinions.