We use it for converged infrastructure.
Automation at a tech services company with 1,001-5,000 employees
Streamlines VM deployment but support needs improvement
What is our primary use case?
How has it helped my organization?
It helps us streamline deployment of VMs.
What needs improvement?
Customer support could be improved. It takes five or six reps to finally get someone who can help us.
I would also like to see a better ability to capture driver firmware, compatibility, and upgrade metrics to be compliant.
What do I think about the stability of the solution?
The stability is fine until it comes to patching, and then we have issues. Whenever we have issues related to driver and firmware, it's a pain.
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What do I think about the scalability of the solution?
The scalability is good.
Which solution did I use previously and why did I switch?
We switched because of cost.
How was the initial setup?
The initial setup was straightforward.
Which other solutions did I evaluate?
We've used everything from HPE to UCS. We've used a lot of different stacks.
What other advice do I have?
I rate the solution at seven out of ten. To be a ten it would need better support and better compatibility metrics across the firmware driver stack.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
EMC Storage & Backup Implementation Specialist at a tech vendor with 1-10 employees
It's high speed performance-wise and has good stability and scalability
Pros and Cons
- "Performance-wise it's high speed. It's also more stable and scalable."
- "The interface could be improved. It should have an application point of view."
What is our primary use case?
Our primary use case is for the traditional environment like virtualization and the database exchange.
What is most valuable?
Performance-wise it's high speed. It's also more stable and scalable.
What needs improvement?
The interface could be improved. It should have an application point of view.
In the next release, I would for them to improve their application feature.
I would also like to see some cloud integration.
For how long have I used the solution?
I have been using Compellent for around two years.
What do I think about the stability of the solution?
We have zero downtime. There is no disruption at all. It's highly stable with all the types of abundant solutions. All the hardware parts are in abundance.
What do I think about the scalability of the solution?
It's easy to expand without affecting the current production but there definitely is a limit with each model but that's to be expected.
How are customer service and technical support?
Support wise, it's very stable. The support is 100% good. Support is the key for Dell EMC.
How was the initial setup?
The setup was straightforward. I implement it for my customers. It can be deployed within an hour.
You only need one person for the deployment. One person is more than enough. There's no dedicated team required.
What other advice do I have?
I would rate it a ten out of ten.
It's better to have it certified first then hand in the petition.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Dell SC Series
November 2024
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Pre-Sales Architect at a tech services company with 1-10 employees
Good Compression and Deduplication with competitive pricing
Pros and Cons
- "I think that Dell EMC is one of the best technical support services in Ukraine."
- "While the price is competitive, in the next release it would be better if they could reduce the fees."
What is our primary use case?
We are a solution provider and this we resell this solution to our clients.
What is most valuable?
The most valuable features are the Compression and Deduplication.
What needs improvement?
It is difficult to say where this solution needs improvement because it is very good.
While the price is competitive, in the next release it would be better if they could reduce the fees.
For how long have I used the solution?
I have been using this solution for between two and three years.
How are customer service and technical support?
I think that Dell EMC is one of the best technical support services in Ukraine.
I am satisfied with the technical support.
How was the initial setup?
The initial setup was straightforward, it took one day to deploy it.
The deployment model is for all cloud types.
What about the implementation team?
We deployed this solution ourselves.
What's my experience with pricing, setup cost, and licensing?
The pricing of this solution is competitive.
What other advice do I have?
We are partners with Dell EMC.
I would recommend this solution.
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at a tech services company with 51-200 employees
A stable solution with an easy setup and good compression capabilities
Pros and Cons
- "Technical support is very good. I do use it from time to time and it's always excellent."
- "The cost of the solution could be better."
What is most valuable?
The compression capability is the solution's most valuable feature.
What needs improvement?
The interface could be simplified.
The cost of the solution could be better.
For how long have I used the solution?
I've been using the solution for about one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I'm unsure about how truly scalable the solution is. It might be scalable. I don't know for sure. We have about 100 people using it right now.
How are customer service and technical support?
Technical support is very good. I do use it from time to time and it's always excellent.
Which solution did I use previously and why did I switch?
We did previously use a different solution. We switched because there's big portfolio in our environment. Sometimes it's Compellent, sometimes it's IBM.
How was the initial setup?
The initial setup is okay.
What other advice do I have?
We use the on-premises deployment model.
I would recommend it to others. I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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Buyer's Guide
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