Druva inSync Reviews

I use Druva inSync for a client's enterprise workload, including VMware backup, SQL backup, file system backup, and Salesforce and Microsoft 365 backup.

Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the system, configure it, perform day-to-day monitoring tasks, and check for any issues or configurations needed. Overall, it's a simple and easy-to-use tool with a high-speed and straightforward interface for management.

Druva inSync offers all the native features, such as recovery on the same server or an alternate location. It allows for installing an agent on any server trusted by the network. Its recovery feature is robust and reliable.

It's a pretty solid solution. Nowadays, nearly every major player, such as Veeam and Rubrik, offers a similar architecture—cloud-based and service-oriented. They all offer similar features.

All the features are pretty good. It has a simple interface. The simple user interface, once configured, requires nothing much to do. It gives you the status of all your daily jobs or workloads.

Sometimes, they conduct scheduled maintenance. During these times, the services are unavailable. However, this is communicated to customers when they sign up for the Duo Service. It's already stated in the terms and conditions.

I have been using Druva inSync for six years.

There's no limitation to scale up. It depends on the workload. The billing is based on the consumption we're using. If there are new workloads or servers to be added, we have to consider how many credits it will consume. They inform us if there's a shortfall, and then we have to purchase additional credits.

There should be around 600 servers.

Three people are using this solution.

Technical support is good.

It is easy, straightforward, and simple to implement. It was finished, maybe within a week. It was pretty fast and simple. Three people are required for the solution's deployment.

Druva inSync offers limited backup features for various workloads. Druva does not currently support some features due to its presence in the market. They need to introduce new features to accommodate different types of workloads. If a specific workload requires backup and isn't currently supported, reaching out to them can prompt implementation in upcoming quarters or within six months to a year.

We don't have everything we need. The features we require as customers are almost available. We've already submitted a request for features like Active Directory backup and endpoint backup.

It was existing data being backed up by another backup tool. Determining the total number of servers, including physical and virtual ones, was crucial. We calculated the total number of production servers requiring backup, encompassing physical and virtual servers and various applications like Oracle, SQL, or Hyper-V. Once we compiled the list, we organized a batch deployment process, deploying around 50-80 servers daily, mainly focusing on weekends to prevent network overload from backup data. We also identified which servers needed file systems, VMware, or SQL backups.

It offers backup as a service, eliminating the need to manage backup servers. However, a con could be its retention policy, which only applies to its cloud-based storage. If they provided separate retention options for local backups, it would be beneficial. Additionally, the inability to back up data to tape is a downside, particularly for organizations requiring tape backups. Another con is the limited support for various workloads, such as OS applications. Expanding the range of supported workloads would enhance Druva's utility.

Overall, I rate the solution an eight out of ten.

We are using Druva inSync as an endpoint backup in our company.

Druva inSync is very easy to use. Creating policies and automatically deploying the solution on a user's machine is also possible. With the restoration features, whenever you want to restore something, it quickly starts the process and restores your data. The solution is also used for deduplication.

The solution takes a lot of time during restoration. I am not sure how its restoration works since it was end-to-end, which means it was between two clients, including the client and servers. Users may have a very good internet bandwidth, but the restoration is very slow from Druva inSync. The aforementioned details can be considered for improvement.

I have been using Druva inSync for three years. I don't remember the version of the solution I am using. I know that we use the cloud version of the solution. I am a user of the solution.

The solution is useful since it does not impact the system's performance. It works. Every time it is involved in syncing some data, it works in the background. It also reduces deduplication, so the most recent data can be there in Druva inSync.

Overall, I rate the solution an eight out of ten.

With Druva inSync you can restore at the file level, and you can also import the backup record into the extension level of your files.

It is not resource-hungry by default, and the backup and restoration processes are very simple.

You can configure it at any time.

The main benefit of this solution is that it automatically scans the files for ransomware after the backup is complete.

It protects during the backup from ransomware to ensure it is virus-free at many configuration levels. You can configure according to your requirements.

Druva inSync Some resources are used to possibly minimize. 

The use of an encryption key at the user level would increase security.

I would like to see security improved in the next release.

We have been using Druva inSync for three or four years.

Druva inSync is a stable solution, which is why we use it.

Druva inSync is scalable.

We can add 10, 20, 30, 50 users on a yearly basis. But not nearly as much. Because we have a limited number.

We have not contacted technical support, as we have not had any issues.

The installation and configuration are both very simple.

We don't need much to install and maintain this solution.

There are no licensing fees.

I would recommend this solution to others who are interested in using it.

I am very happy with this solution, I would rate Druva inSync a nine out of ten.

We are a consultancy and a reseller. We offer solutions to our customers.

The most valuable feature about Druva is that it is 100% based in the cloud.

It scans the backups for ransomware. It has a security element, and it has unlimited uploads and downloads included in the price.

It has a granular approach to backup and restores so that customers can retrieve individual files.. 

It's incredibly fast.

It dedupes all your data and only charges you for the amount of data that's been deduped as opposed to what it originally sees.

It is based on AWS and works very well in those environments however, it works very well in multi-cloud environments.

The scalability is very good. It will scale from a tiny little SME company all the way up to huge corporations.

Our latest client has 4,000 employees. That will cover archiving, M365, cloud and on-prem servers from a single vendor.

Technical support is very good. We have a good relationship with Druva and their technical teams.

Very fast to install and deploy. We can arrange free trials to demonstrate it's capability

On-prem solutions are expensive to operate because it is necessary to assign a person to manage it and look after it. 

On-prem' is also expensive when you get to that time where it has to be refreshed, hardware has a lifespan. If they don't refresh, it eventually becomes unsupported and doesn't get any software updates, which means it is not secure. It won't have the same features and eventually just isn't fit for purpose. Why would anybody want to own hardware, particularly with something like backup, where typically you want your backup to be offsite?

You want backups like Druva to be away from your organization so that it can't get damaged physically or interfered with by physical access to it.

By offering 100% cloud backup, Druva, Veeam, and a couple of others are competing against customers who have predominantly storage on-premise, and by having hardware you have something that is going to eventually run out of capacity. It will need power, air conditioning and space

It just doesn't make any sense, in today's environment, where we have fantastic amounts of bandwidth, both through dedicated links and through the internet, why would anybody want to own hardware and maintain it?

I would rate Druva InSync a ten out of ten.

The primary use case of this solution is as an endpoint backup and storage.

Our customers do not need to purchase third party storage or a separate server for data backup. As an example, with Veeam, you have to do multiple things to start the backup.

The user quota is an area that needs to be improved. Rather than have a quota of 50Gb per user, they could consider 60Gb to 70Gb. We could acquire more clients with that additional storage space available.

I have been working with Druva inSync for approximately four years.

It's a stable product.

Druva is scalable. 

They have a quota of 50GB per user and you can scale in increments. 

You can increase with 50-50 then add 50.

Regarding scalability, Druva Phoenix is better.

The technical support is quite good.

Previously, I have not used another solution that is similar to this.

The initial setup is easy and can be done within five minutes.

With Druva, just have to add the user onto the cloud console, then they will receive the link through an email to download the setup.

The price is quite good. It's approximately $4000.00 per user for one year.

If you are looking for a backup solution, go with Druva because it's quite simple.

If you have a virtualized environment, Veeam is a good solution. If instead you have a physical database and are looking for a clustering kind of environment, Veritas is good.

As a backup solution, Druva is the one that I trust.

I would rate this solution a ten out of ten.

We use the tool as a backup on the client-side. 

The tool has good features. The backup is also accurate. 

The product needs to improve its support. 

I have been using the tool for a year. 

I would rate the product's stability a ten out of ten.

I would rate the product's scalability a ten out of ten. 

The tool's deployment took two months to complete. 

The product is fairly priced, I would rate its pricing five out of ten. 

I would rate the product an eight out of ten. 

We use it only for the backup process. We have approximately 200 licenses.

It has a straightforward installation.

The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running. When the backup starts, the systems become very slow. You cannot work while the backup is going on. After the backup is complete, the system performance picks up again. I raised this issue with Druva, but they are not able to resolve this issue. They should analyze the reason for this kind of problem. They have asked for too many error logs, but how do we get logs from the laptops of the users who are unavailable because they are not working from a centralized office, or they are at a customer site or are traveling? Such users can only communicate through emails. This problem is not related to just one user; it is related to every user.

There are so many problems in the Druva inSync patches. Sometimes, the software gets uninstalled automatically, and we are not able to find it on the client system. The users say that they didn't uninstall the software. So, how do we find out who uninstalled the software? If the Druva inSync client is installed on the system, the users should not have the right to uninstall the patch. There should be a security system and an admin panel so that the Druva inSync software is locked when it is installed on the client system. Users should not uninstall it unknowingly. A user should be able to uninstall it only after providing a password set by the administrator. They have given many other restrictions, such as a user cannot restore the data from his laptop, or a user cannot remove the snapshot from his laptop. They can also provide a restriction for uninstalling Druva inSync.

I have been using Druva inSync for three years.

Their technical support is fine, but they take too much time to resolve a problem. Sometimes, they take three to seven days to resolve a problem.

The initial setup was straightforward. It took us just a day.

The pricing of Druva inSync is very high as compared to other cloud backup solutions. 

I would not recommend this solution to others. I am not happy with this solution. We got this solution for the cloud backup of our organization. If the cloud backup is not running and the user backup is not going to the cloud, then what is the point of using this solution?  If users are having problems with their day-by-day work while Druva inSync is taking backups, what is the point of installing this software? We are planning to move to another solution next year. 

I would rate Druva inSync a two out of ten.

We will be using it to backup Office 365. It's for Exchange, OneDrive, and Teams, that is, it's for SaaS backups.

It is simple to implement and use. It's very flexible.

The speed could be better.

It's not yet active, but it will be going in place within the next six months. We reviewed it over six months ago.

It's a stable and reliable product.

Technical support staff were very friendly and responsive, and I didn't have a problem with them.

The initial setup is straightforward.

It takes less than half an hour to deploy. The part that takes the longest is the one where you're defining your policies. It's a couple of clicks, and you're done. It's very quick if you've got the correct permissions; then it's just a matter of connecting your environment to the backup environment.

We did it ourselves.

It can be done by one person if you've got all of the required permissions. If you've got your Office 365 permissions, you don't need anybody else if the person deploying it will be the same person who is going to manage the Druva environment as well. If not, two people will be required.

Out of all the solutions we evaluated, Druva inSync was the most affordable.

There are additional costs if you want extra storage. Other than that, there aren't any additional costs.

Their site explains the different features you get with the different types such as Elite, Enterprise, and Basic.

We evaluated Veeam and Barracuda.

With Veeam, the problem was that it wasn't a SaaS solution. We would still have to build the infrastructure. There were one or two requirements that we didn't meet as well.

We wouldn't be able to do self-service backups and restores and would have to still get an admin to do it.

Do a POC of what you have, once you have a clear understanding of the needs you're trying to meet.

There are so many offerings out there, and some of them give you more than what you require. If you know what you want and you have clear requirements, then you can actually simplify your choices.

I would rate Druva inSync at eight on a scale from one to ten.