Relationship Manager at Snapnet Ltd
Good tool for observability for storing and analyzing data
Pros and Cons
- "It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all the cloud-based and on-prem applications."
- "There are potential improvements based on our client feedback, like unifying the licensing cost structure."
What is our primary use case?
Elastic has a lot of products. The one I'm most familiar with is Elastic Observability. It's designed to monitor our applications within an organization. It gives managers visibility into the activity and functionality of applications within the network. I've worked with it both on-premises and in the cloud. It helps us monitor applications and identify any issues. For example, we can see if an application is calling on a database if there are any delays or errors, and what might be causing those problems. It can also give us a proper view of the number of transactions done on the database and other information. It's not just pulling data for us; it's giving us real-time insights into the activities and functionalities of our applications within our network environment.
What is most valuable?
When users understand the root cause of the problem, they spend less time resolving it. The number one benefit is end-to-end stability. It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all your cloud-based and on-prem applications. It also simplifies issue resolution, leading to faster resolution times and optimized performance. It is achieved through numerous tools, metrics, and application performance fine-tuning systems, ensuring a smooth user experience. That's why many enterprises seek this kind of solution. It provides valuable insights into potential security vulnerabilities, enabling pre-emptive measures and safeguards for your data assets. Then there's data-driven decision-making, which is very important! It breaks down data silos by ingesting all the telemetry data (metrics, logs, etc.) into a single, scalable platform with a contextual data model. This flexibility allows you to collect and visualize any data from any source. Essentially, it pulls data from all sources and guides you in making data-driven decisions for capacity planning, resource allocation, and risk mitigation. Finally, it also fosters collaboration across IT teams.
What needs improvement?
There are potential improvements based on our client feedback, like unifying the licensing cost structure, which might be helpful for clients. This room for improvement is from my perspective as a salesperson. Because when I give customers the pricing information, they might wonder why there are two different licensing models, unlike competitors like BeyondTrust or Delinea. Delinea also has the same thing with the code.
For how long have I used the solution?
I have been with this solution for more than six months.
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What do I think about the stability of the solution?
It's very, very stable. Most times, I go through the demo sites, which allows understanding of functionalities and use cases and all of that. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support are very nice.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Delinea, ManageEngine, BeyondTrust, IBM and WALLIX. But compared to Elastic, they lack the same level of artificial intelligence capabilities. It's like an all-encompassing package with tons of features. One of those features is the ability to pinpoint the root cause of any problem, whether it's code issues (like it was not written properly), developer errors, or anything else. It goes beyond just surface-level troubleshooting and digs deep to give you the real why. That's what sets it apart from the others. Imagine an application is having some issues. Elastic can tell if it's faulty code, a developer mistake, or anything else. It gives you the true root cause, not just the surface-level symptoms. That's its strength and why it stands out as the industry standard.
How was the initial setup?
The initial setup is not complex to me. I've seen it displayed before in a demo presentation with Jakadaz. The solution is not difficult to use. It's very easy. Even as a non-technical person, I could interact with the application.
What about the implementation team?
The deployment doesn't take long because we have experts who can help. It's available both in the cloud and on-premises, so it depends on the customer's choice.
What's my experience with pricing, setup cost, and licensing?
It is a cost-effective solution. It is not expensive.
What other advice do I have?
I would rate it a nine out of ten for now. It has a lot of features compared to other solutions. Its comprehensiveness and range of features are what make it stand out for application monitoring. I highly recommend it. It's very good because it's efficient, highly scalable, and has high availability. Additionally, cost-effectiveness is crucial in Nigeria due to exchange rates. Organizations need solutions that are affordable, and Elasticsearch fits the bill. I would absolutely recommend it to any organization.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solution Archietect at Simi.OS
Good for building robust, competitive projects; good tech support
Pros and Cons
- "Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10."
- "Elastic Enterprise Search's tech support is good but it could be improved."
What is our primary use case?
We use Elastic Enterprise Search to develop robust and competitive projects.
What is most valuable?
We provide clients with a chance to upload a file. They have all the accounts and transactions that they want to do and we have a limit of 10,000. In two minutes, they can have the 10,000 transactions in their accounts.
What needs improvement?
I would like to see Elastic Enterprise Search focus on interbank transfers, maybe in another way of payments. We have a feature focused on online interbank transfers. But, it would be good to see current payments for workers. They could also provide this same product to the retail clients. The price support could be improved as well.
For how long have I used the solution?
We have been using Elastic Enterprise Search for about a year and a half.
What do I think about the stability of the solution?
Elastic Enterprise Search is stable. On a scale of one to 10, with one being not very stable and 10 being very stable, I give Elastic Enterprise Search a nine.
What do I think about the scalability of the solution?
Elastic Enterprise Search is scalable. On a scale of one to 10, with one being not scalable and 10 being very scalable, I give Elastic Enterprise Search a 10.
How are customer service and support?
Elastic Enterprise Search's tech support is good but it could be improved.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is difficult. On a scale of one to 10, with one being very difficult and 10 being very easy, I would rate Elastic Enterprise Search a two.
We are continuously integrating new features. Everything we added this month took about a day each to deploy. We have 22 software engineers on the project, along with two tech leads and one solution architect.
What's my experience with pricing, setup cost, and licensing?
The price we pay for Elastic Enterprise Search is very high. We have a complicated banking project with a lot of components, developers, and features.
On a scale of one to 10, with one being very cheap and 10 being very expensive, I would rate this solution an nine. Their pricing system is highly complex.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Elastic Search
November 2024
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Director Product Development at Mycom Osi
Reliable and expandable with good technical support
Pros and Cons
- "It is stable."
- "They're making changes in their architecture too frequently."
What is our primary use case?
We are using the solution for our products. We are keeping some DBs where we are doing pattern searches. On the application side, we are keeping those in Elastic and a huge amount of data for our different product lines.
What is most valuable?
The way we access it is great.
The scalability that Elastic is providing is quite useful.
We can do a lot of archiving.
It is stable.
The technical support is quite good.
What needs improvement?
The cost is too high once you deploy the solution.
They're making changes in their architecture too frequently. We'd like less frequent updates.
For how long have I used the solution?
I've been using the solution for five or six years.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn't crash. It is reliable.
What do I think about the scalability of the solution?
It's a scalable solution. We can expand it if needed. We have 50 to 60 users on the solution right now. We do not have plans to increase usage at this time.
How are customer service and support?
We've dealt with technical support in the past and have had very positive experiences. We are satisfied with the level of support we get.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup has a moderate amount of difficulty. It's not simple and not overly complex.
What was our ROI?
Since we are paying more for the license, we have not seen a very high ROI.
What's my experience with pricing, setup cost, and licensing?
The developer and tester licenses are one thing that is not hurting us. However, the deployment license cost is very, very high for Elastic.
Which other solutions did I evaluate?
We did look at other options five or six years ago. We chose Elastic for multiple reasons in the end.
What other advice do I have?
I would recommend the solution to others.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Threat Researcher at Trend Micro
Effective unstructured data management with room for large-scale optimization
Pros and Cons
- "The most valuable feature of Elasticsearch is its convenience in handling unstructured data."
- "Elasticsearch could be improved in terms of scalability."
What is our primary use case?
The primary use case for Elasticsearch is to serve as a non-SQL database platform to replace traditional SQL processes. It is used in situations where unstructured data needs to be studied and searched.
How has it helped my organization?
Elasticsearch has been helpful due to its ability to handle unstructured data effectively compared to SQL. It provides a fast and interesting search capability which is advantageous for our needs.
What is most valuable?
The most valuable feature of Elasticsearch is its convenience in handling unstructured data, making it easy to use.
What needs improvement?
Elasticsearch could be improved in terms of scalability. If the database becomes too large, its efficiency is not as good as SQL. Additionally, the initial setup could be a little easier.
For how long have I used the solution?
We have been using Elasticsearch for about two to three years.
What do I think about the stability of the solution?
We have faced shutdown issues, but these are mostly related to problems with our own machines and not due to Elasticsearch itself.
What do I think about the scalability of the solution?
Elasticsearch is not scalable when dealing with very large databases. The efficiency decreases for huge databases because it deals with unstructured data, which presents an inherent problem.
How was the initial setup?
The initial setup is of medium difficulty since it requires some understanding of the disk and related concepts.
What's my experience with pricing, setup cost, and licensing?
Elasticsearch can be expensive. It requires some support and unlocking of features.
What other advice do I have?
I recommend Elasticsearch for anyone looking to build a simple database, as it should be a top choice.
I'd rate the solution seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 8, 2024
Flag as inappropriateCEO at a computer software company with 11-50 employees
Real-time search and enhances decision-making but demands optimization
Pros and Cons
- "Using real-time search functionality to support operational decisions has been helpful."
- "The real-time search functionality is not operational due to its impact on system resources."
How has it helped my organization?
Using real-time search functionality to support operational decisions has been helpful. However, it is not functioning correctly, as the real-time search consumes significant system resources.
What is most valuable?
The search feature is one of the valuable features of Elasticsearch.
What needs improvement?
There are areas for improvement in Elasticsearch.
What do I think about the stability of the solution?
The real-time search functionality is not operational due to its impact on system resources. There are some stability issues.
How are customer service and support?
My overall experience with support was positive.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is complex.
What about the implementation team?
I do not have specific details about the implementation team. The process might require certain expertise.
What's my experience with pricing, setup cost, and licensing?
The pricing is not cheap and is expensive.
Which other solutions did I evaluate?
I compared the differences between Elastic and other SIEM solutions.
What other advice do I have?
I am more like an implementer than a customer.
I'd rate the solution seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Last updated: Oct 27, 2024
Flag as inappropriateEngineering Manager at MaisTODOS
An open-source product that helped us to monitor website request and responses
Pros and Cons
- "I am impressed with the product's Logstash. The tool is fast and customizable. You can build beautiful dashboards with it. It is useful and reliable."
- "It was not possible to use authentication three years back. You needed to buy the product's services for authentication."
What is our primary use case?
We use the solution to monitor our website and APIs request and response cycle, also for log aggregation. We also used it for APM and searching for slow and database queries.
How has it helped my organization?
It helped a lot in identifying bottlenecks and events happening simultaneously among several services, since we can aggregate the logs into a single repository of data
What is most valuable?
I am impressed with the product's Logstash. The tool is fast and customizable. You can build beautiful dashboards Kibana using Logstash as data source. It is useful and reliable.
What needs improvement?
It was not possible to use authentication three years back. You needed to buy the product's services for authentication.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
The tool itself is stable but depends on your infrastructure. If you have slow disks, the searches tend to take more time. If you need more data retention, be sure to keep an eye on disk space. Otherwise, the service crashes easily.
What do I think about the scalability of the solution?
The tool's scalability is tied to your infrastructure. You need to have the money and resources to scale your infrastructure. To scale up, you need faster disks and more servers. My company had 15 users using the product for a small API, and the cost was not so high.
How are customer service and support?
The product's tech support is very helpful and skilled.
How would you rate customer service and support?
Positive
How was the initial setup?
The product's setup is difficult, since you need at least 5 servers in a distributed topology to achieve its full potential: 3 machines for elasticsearch, 1 for logstash and another for kibana
What about the implementation team?
In house
What's my experience with pricing, setup cost, and licensing?
"The tool is an open-source product, but you have to self-host it and you need specialized personnel to maintain it.
What other advice do I have?
If you are self hosting the solution, you need to take care of indexes and understand cluster sharding and distributed systems' election system
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 4, 2024
Flag as inappropriateSenior Associate at a consultancy with 10,001+ employees
Great observability with granular insights that identify reasons for defects
Pros and Cons
- "The observability is the best available because it provides granular insights that identify reasons for defects."
- "The UI point of view is not very powerful because it is dependent on Kibana."
What is our primary use case?
Our company uses the solution for centralized logging and monitoring. We have slowly moved our Stackdriver to the solution as a cost-cutting measure.
We have more than 100 technicians using the solution.
What is most valuable?
The observability is the best available because it provides granular insights that identify reasons for defects. The observability is more powerful than Grafana because it is so granular.
What needs improvement?
The UI point of view is not very powerful because it is dependent on Kibana. This can be a struggle because it is not clear where observability features such as logging originate. The UI visualization could be more interesting.
For example, a centralized login for a strike driver only provides two choices for viewing. You can either view the log for an individual system or view the log at the centralized level. A more granular approach with locations, pods, and servers is preferred.
For comparison, Stackdriver is awesome because it includes all information with respect to the UI point of view.
For how long have I used the solution?
I have been using the solution for a few months.
What do I think about the stability of the solution?
We are still exploring the solution but find it to be very stable at the enterprise level. It is not a new product, its stability is trusted, and it is well suited for enterprise applications. Extra features are released with no stability issues.
What do I think about the scalability of the solution?
The solution is definitely scalable and that is one of the reasons we moved from Grafana. We use Spring Boot but the Spring Actuator's micrometer does not scale properly and is very slow. The solution can scale and manage all our monitoring needs in one place.
How are customer service and support?
Our team is able to solve issues so we do not need technical support.
Which solution did I use previously and why did I switch?
I previously used Stackdriver.
How was the initial setup?
The initial setup is difficult because the solution is an independent product that requires integration with the running system. A one-time configuration is needed for both cloud and on-premises systems. This is common for independent products so is not a big deal for our company.
For comparison, Stackdriver is already built in the GCP so there is minimal configuration when deploying services in the GCP environment.
What about the implementation team?
We implemented the solution in-house.
What's my experience with pricing, setup cost, and licensing?
The solution is less expensive than Stackdriver and Grafana.
Which other solutions did I evaluate?
Our company has a relationship with Google so we explored Stackdriver. Its monitoring and logging capabilities are interesting but observability is not that good and it is a bit costly.
We slowly moved our logging dependencies from Stackdriver. Sometimes we used Splunk but we also used the solution and Grafana because our product is a bit dependent on Spring Boot.
We found that the solution is more powerful than Grafana with respect to observability and it is more cost effective.
What other advice do I have?
When using the solution, it is important to understanding indexing concepts and the proper way to search logs from a visualization point of view. These two items work together internally to produce logs that can be filtered to specifications.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at Andes Tecnología y Consultoría Ltda.
Helpful in making calculations and monitoring variables, but there is a lack of technical people with experience
Pros and Cons
- "A nonstructured database that can manage large amounts of nonstructured data."
- "There is a lack of technical people to develop, implement and optimize equipment operation and web queries."
What is our primary use case?
Elastic Enterprise Search is the repository for time series and data from the onsite instrument that monitors variables in our mining infrastructure called tailing dams. We monitor the tailing dams' physical stability and take the information from the sales force and manual data introduced by the operators. The system captures the information in the Elastic Enterprise Searchtime series, and we make calculations and trigger events and alerts based on those calculations. We save them as well as the events and alert times.
What is most valuable?
Elastic Enterprise Search is a nonstructured database that can manage large amounts of nonstructured data. We also use a structured SQL database. I am unsure why our technical people selected Elastic Enterprise Search. The people that started the project selected open-source software and recommended the ETC component required in the system architecture. The Elastic Enterprise Search has been defined from the beginning of the project and fulfills the project's requirements. However, there is a lack of technical people to develop, implement and optimize equipment operation and web queries. This may be a problem with the provider, and they currently lack the resource to optimize the performance of the database.
What needs improvement?
Finding skilled people to work with Elastic Enterprise Search in the project team has been difficult. This may be because the development team has not considered it. It is important to improve the database performance because there is a large amount of data and the optimization of the queries and the system's performance are very important.
We also use three other databases, MinIO, PostgreSQL and PostgreSQL. We have a very skilled person on our team that knows how to use all these products. However, he's not responsible for optimization because it's the responsibility of the Indian provider that has to develop the application.
What do I think about the stability of the solution?
It is fairly stable.
What do I think about the scalability of the solution?
It is a scalable solution. 70 people are working with this solution in the project, 35 on the development team and 20 backend people. We are working on the development, but it's part of the service that the Indian company has to provide. There are about 50 people on their development team who deal with all the development, infrastructure implementation, architecture definition and implementation of the software stack. We are the counterpart of that company.
What's my experience with pricing, setup cost, and licensing?
Since it is open-source, we don't pay licensing fees. In the development and QA environment, we don't pay anything. We, however, have to pay for all the software, subscription, pre-protection and protection.
What other advice do I have?
I rate this solution a seven out of ten. Because it is open-source, there is no technical support provided by the vendor, so we are moving to enterprise subscriptions for each of these products. We are allowed free licenses and implement enterprise or commercial licenses and the production of protections.
An original criterion selects the software stack because they have to be good tools, but they all have to be open-source. Nobody considers it because the original team that started the project worked in an investigation organization and was closer to open-source software.
They are not clear regarding the support of their solution when they go into production. That's why we are updating the licenses to interpret license subscriptions and assume their support for each software component.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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