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Relationship Manager at Snapnet Ltd
Real User
Jan 14, 2024
Good tool for observability for storing and analyzing data
Pros and Cons
  • "It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all the cloud-based and on-prem applications."
  • "There are potential improvements based on our client feedback, like unifying the licensing cost structure."

What is our primary use case?

Elastic has a lot of products. The one I'm most familiar with is Elastic Observability. It's designed to monitor our applications within an organization. It gives managers visibility into the activity and functionality of applications within the network. I've worked with it both on-premises and in the cloud. It helps us monitor applications and identify any issues. For example, we can see if an application is calling on a database if there are any delays or errors, and what might be causing those problems. It can also give us a proper view of the number of transactions done on the database and other information. It's not just pulling data for us; it's giving us real-time insights into the activities and functionalities of our applications within our network environment.

What is most valuable?

When users understand the root cause of the problem, they spend less time resolving it. The number one benefit is end-to-end stability. It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all your cloud-based and on-prem applications. It also simplifies issue resolution, leading to faster resolution times and optimized performance. It is achieved through numerous tools, metrics, and application performance fine-tuning systems, ensuring a smooth user experience. That's why many enterprises seek this kind of solution. It provides valuable insights into potential security vulnerabilities, enabling pre-emptive measures and safeguards for your data assets. Then there's data-driven decision-making, which is very important! It breaks down data silos by ingesting all the telemetry data (metrics, logs, etc.) into a single, scalable platform with a contextual data model. This flexibility allows you to collect and visualize any data from any source. Essentially, it pulls data from all sources and guides you in making data-driven decisions for capacity planning, resource allocation, and risk mitigation. Finally, it also fosters collaboration across IT teams.

What needs improvement?

There are potential improvements based on our client feedback, like unifying the licensing cost structure, which might be helpful for clients. This room for improvement is from my perspective as a salesperson. Because when I give customers the pricing information, they might wonder why there are two different licensing models, unlike competitors like BeyondTrust or Delinea. Delinea also has the same thing with the code.

For how long have I used the solution?

I have been with this solution for more than six months.
Buyer's Guide
Elastic Search
April 2026
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What do I think about the stability of the solution?

It's very, very stable. Most times, I go through the demo sites, which allows understanding of functionalities and use cases and all of that. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I would rate the scalability a nine out of ten.

How are customer service and support?

The customer service and support are very nice.

Which solution did I use previously and why did I switch?

I have experience with Delinea, ManageEngine, BeyondTrust, IBM and WALLIX. But compared to Elastic, they lack the same level of artificial intelligence capabilities. It's like an all-encompassing package with tons of features. One of those features is the ability to pinpoint the root cause of any problem, whether it's code issues (like it was not written properly), developer errors, or anything else. It goes beyond just surface-level troubleshooting and digs deep to give you the real why. That's what sets it apart from the others. Imagine an application is having some issues. Elastic can tell if it's faulty code, a developer mistake, or anything else. It gives you the true root cause, not just the surface-level symptoms. That's its strength and why it stands out as the industry standard.

How was the initial setup?

The initial setup is not complex to me. I've seen it displayed before in a demo presentation with Jakadaz. The solution is not difficult to use. It's very easy. Even as a non-technical person, I could interact with the application.

What about the implementation team?

The deployment doesn't take long because we have experts who can help. It's available both in the cloud and on-premises, so it depends on the customer's choice.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution. It is not expensive.

What other advice do I have?

I would rate it a nine out of ten for now. It has a lot of features compared to other solutions. Its comprehensiveness and range of features are what make it stand out for application monitoring. I highly recommend it. It's very good because it's efficient, highly scalable, and has high availability. Additionally, cost-effectiveness is crucial in Nigeria due to exchange rates. Organizations need solutions that are affordable, and Elasticsearch fits the bill. I would absolutely recommend it to any organization.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Türker Kara - PeerSpot reviewer
Application & Software Architect at Turkiye Finans Participation Bank
Real User
Feb 26, 2023
Good for observability and collecting logs with good reliability
Pros and Cons
  • "The solution offers good stability."
  • "We'd like to see more integration in the future, especially around service desks or other ITSM tools."

What is our primary use case?

We have a distributed login environment. We have logs in databases and some in files. We use the solution to centralize everything. It's good for monitoring. 

What is most valuable?

The solution is useful for observing logs. The observability is good. 

It's good for collecting various types of logs. The metrics on offer are great.

We also collect logs from VMs, and we can look at the CPU and RAM situation to see what is being used. 

The APM for our ITSM tools is helpful. It provides good visibility.

It is scalable.

The solution offers good stability.

The initial setup is easy.

What needs improvement?

We'd like to see more integration in the future, especially around service desks or other ITSM tools. 

For how long have I used the solution?

I've been using the solution for two or three years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. It's not a problem if you need to expand it. 

We have about 20 people using the solution right now. We're using it in a test environment right now. Once we deploy to production, 300 to 400 people will use it. 

How are customer service and support?

We have never used technical support. 

Which solution did I use previously and why did I switch?

Our help desk also uses Grafana. We'll use this solution more widely eventually. 

How was the initial setup?

The initial setup is very easy.

We took about a month to deploy the solution. 

We might need about ten people to handle the deployment and maintenance. We're still in the test environment right now. 

What about the implementation team?

We handled the setup ourselves. We did not need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact licensing costs. I don't deal with that aspect of the solution. 

What other advice do I have?

I'm using the latest version of the solution. I started with version 7.1, and now I use 8.6.

I'd recommend the solution to other users. 

I'd rate the solution nine out of ten. The features and tools are overall very good. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Elastic Search
April 2026
Learn what your peers think about Elastic Search. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,349 professionals have used our research since 2012.
Anshuman Kishore - PeerSpot reviewer
Director Product Development at Mycom Osi
Real User
Jan 1, 2023
Reliable and expandable with good technical support
Pros and Cons
  • "It is stable."
  • "They're making changes in their architecture too frequently."

What is our primary use case?

We are using the solution for our products. We are keeping some DBs where we are doing pattern searches. On the application side, we are keeping those in Elastic and a huge amount of data for our different product lines.

What is most valuable?

The way we access it is great.

The scalability that Elastic is providing is quite useful. 

We can do a lot of archiving. 

It is stable. 

The technical support is quite good. 

What needs improvement?

The cost is too high once you deploy the solution. 

They're making changes in their architecture too frequently. We'd like less frequent updates. 

For how long have I used the solution?

I've been using the solution for five or six years. 

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash. It is reliable. 

What do I think about the scalability of the solution?

It's a scalable solution. We can expand it if needed. We have 50 to 60 users on the solution right now. We do not have plans to increase usage at this time. 

How are customer service and support?

We've dealt with technical support in the past and have had very positive experiences. We are satisfied with the level of support we get. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup has a moderate amount of difficulty. It's not simple and not overly complex. 

What was our ROI?

Since we are paying more for the license, we have not seen a very high ROI. 

What's my experience with pricing, setup cost, and licensing?

The developer and tester licenses are one thing that is not hurting us. However, the deployment license cost is very, very high for Elastic.

Which other solutions did I evaluate?

We did look at other options five or six years ago. We chose Elastic for multiple reasons in the end. 

What other advice do I have?

I would recommend the solution to others. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rodolfo Marques - PeerSpot reviewer
System Architect at Banco do Brasil S.A.
Real User
Dec 14, 2022
Reliable with good search capabilities and logging features
Pros and Cons
  • "The solution is stable and reliable."
  • "We have an issue with the volume of data that we can handle."

What is our primary use case?

We use the solution mainly for logs today. There are other teams that use it for other use cases. We just use it for logging and logging search and these kinds of things.

What is most valuable?

The search capabilities are the best that we could find. It's great for searching for any text with wild cards inside the logs. It's very good. We have a very good performance, even with billions of registries.

The solution is stable and reliable. 

What needs improvement?

We have an issue with the volume of data that we can handle. When we have a lot of data, like 30 days of logs, the product becomes slow, and we had to reduce it to seven days. Now, we have only seven days of logging.

Logging and tracing are different and we have a problem when it comes to tracing things. If we could have some feature related to tracing between microservices or between any sort of logging, that would be nice.

For how long have I used the solution?

We've been using the solution for three or four years. We've used it since 2019.

What do I think about the stability of the solution?

This is a very stable solution. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

It's scalable in the sense of pods or quantity or numbers of requests, yet not so scalable when considering persistence. We can't handle too much long-term data.

We have at least 500 people using the solution right now.

As a bank, we have some constraints around using and adding new tools. It's very difficult to change stacks. Therefore, we have no plans to stop using the solution anytime soon. 

How are customer service and support?

I've never directly worked with technical support. We have our own support comprised of our own employees. I do not deal with external support services.

Which solution did I use previously and why did I switch?

We did no previously use a different solution. 

How was the initial setup?

I can't speak to the initial setup. The infrastructure team handled the setup. I did not implement it directly.

It is my understanding we needed three or four engineers to handle the deployment and maintenance process. 

What's my experience with pricing, setup cost, and licensing?

I do not have any details about the cost or licensing. That said, the cost is public, and likely, someone can search for the approximate costs online. 

What other advice do I have?

We are a customer.

I'm not sure which version we're using. I'm from the development team. The people who are doing the configuring work would know the version.

I'd rate the solution seven out of ten. It is a good solution, yet not quite perfect.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Operations Manager at Cairo 3A for Agricultural and Animal Production
Real User
Nov 4, 2022
Useful user behavior analysis, reliable, but report templates could improve
Pros and Cons
  • "The most valuable feature of Elastic Enterprise Search is user behavior analysis."
  • "The most valuable feature of Elastic Enterprise Search is user behavior analysis."
  • "Elastic Enterprise Search could improve the report templates."
  • "Elastic Enterprise Search could improve the report templates."

How has it helped my organization?

The solution satisfies our business needs.

What is most valuable?

The most valuable feature of Elastic Enterprise Search is user behavior analysis.

What needs improvement?

Elastic Enterprise Search could improve the report templates.

For how long have I used the solution?

I have been using Elastic Enterprise Search for a while.

What do I think about the stability of the solution?

Elastic Enterprise Search is stable.

What do I think about the scalability of the solution?

The scalability of Elastic Enterprise Search is good.

How are customer service and support?

I have not contacted the support from the vendor.

How was the initial setup?

Elastic Enterprise Search is of a moderate range of difficulty, it is not difficult and not easy.

What's my experience with pricing, setup cost, and licensing?

We are paying $1,500 a month to use the solution. If you want to have endpoint protection you need to pay more.

I rate the price of Elastic Enterprise Search a three out of five.

What other advice do I have?

My advice to others is for them to make sure this solution satisfies their business needs because there are many solutions and providers, with a lot of options. There are solutions that have a lot of features that the business might not need and it is not good for the business to waste money on features not used. It was recommended by many peers not to seek many options in a solution that you are not going to use, and to concentrate on what is needed.

I rate Elastic Enterprise Search a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1998342 - PeerSpot reviewer
Senior Associate at a consultancy with 10,001+ employees
Real User
Nov 4, 2022
Great observability with granular insights that identify reasons for defects
Pros and Cons
  • "The observability is the best available because it provides granular insights that identify reasons for defects."
  • "The observability is the best available because it provides granular insights that identify reasons for defects."
  • "The UI point of view is not very powerful because it is dependent on Kibana."
  • "The UI point of view is not very powerful because it is dependent on Kibana."

What is our primary use case?

Our company uses the solution for centralized logging and monitoring. We have slowly moved our Stackdriver to the solution as a cost-cutting measure. 

We have more than 100 technicians using the solution. 

What is most valuable?

The observability is the best available because it provides granular insights that identify reasons for defects. The observability is more powerful than Grafana because it is so granular.

What needs improvement?

The UI point of view is not very powerful because it is dependent on Kibana. This can be a struggle because it is not clear where observability features such as logging originate. The UI visualization could be more interesting.

For example, a centralized login for a strike driver only provides two choices for viewing. You can either view the log for an individual system or view the log at the centralized level. A more granular approach with locations, pods, and servers is preferred. 

For comparison, Stackdriver is awesome because it includes all information with respect to the UI point of view. 

For how long have I used the solution?

I have been using the solution for a few months. 

What do I think about the stability of the solution?

We are still exploring the solution but find it to be very stable at the enterprise level. It is not a new product, its stability is trusted, and it is well suited for enterprise applications. Extra features are released with no stability issues. 

What do I think about the scalability of the solution?

The solution is definitely scalable and that is one of the reasons we moved from Grafana. We use Spring Boot but the Spring Actuator's micrometer does not scale properly and is very slow. The solution can scale and manage all our monitoring needs in one place. 

How are customer service and support?

Our team is able to solve issues so we do not need technical support. 

Which solution did I use previously and why did I switch?

I previously used Stackdriver. 

How was the initial setup?

The initial setup is difficult because the solution is an independent product that requires integration with the running system. A one-time configuration is needed for both cloud and on-premises systems. This is common for independent products so is not a big deal for our company. 

For comparison, Stackdriver is already built in the GCP so there is minimal configuration when deploying services in the GCP environment. 

What about the implementation team?

We implemented the solution in-house. 

What's my experience with pricing, setup cost, and licensing?

The solution is less expensive than Stackdriver and Grafana. 

Which other solutions did I evaluate?

Our company has a relationship with Google so we explored Stackdriver. Its monitoring and logging capabilities are interesting but observability is not that good and it is a bit costly. 

We slowly moved our logging dependencies from Stackdriver. Sometimes we used Splunk but we also used the solution and Grafana because our product is a bit dependent on Spring Boot. 

We found that the solution is more powerful than Grafana with respect to observability and it is more cost effective. 

What other advice do I have?

When using the solution, it is important to understanding indexing concepts and the proper way to search logs from a visualization point of view. These two items work together internally to produce logs that can be filtered to specifications. 

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oscar Narvaez - PeerSpot reviewer
COE Head at a tech services company with 1,001-5,000 employees
Real User
Aug 23, 2022
Powerful with great integrations and good platform capacity
Pros and Cons
  • "Search is really powerful."
  • "Search is really powerful."
  • "We'd like more user-friendly integrations."
  • "Maybe Elastic Search could improve the analytics part of the search so it can be more powerful to the user."

What is our primary use case?

All my use cases have been based more on observability for IT operations. We deal with it in terms of metrics, logs, transactions, traces, and so on. 

In terms of enterprise, most of the use cases are based on search capacity within the company to find documents and relevant information. That is the main use case.

What is most valuable?

The most relevant feature for me is the platform capacity. I consider the capacity high-performance with a distributed model that can support it, and recently we are growing. 

Search is really powerful. All the search engines and the rules that complement them allow the users to create different kinds of administration for the platform. YOu can create synonyms or rules to better understand or to better detect partial search criteria. It's like an AI that boosts searchability.  

The platform has a powerful tool to correlate and create rules that understand what people will be searching for. 

All the community support that we have available from different users in the open source community is great. Everyone shares and publishes all of these different use cases. That makes the platform and the platform understanding really powerful for anyone who wants to implement a different case.

It is easy to set up.

The solution scales well. 

They have great integrations on offer. 

What needs improvement?

Maybe Elastic Search could improve the analytics part of the search so it can be more powerful to the user. It could help provide more understanding of what people are searching for. 

We'd like more user-friendly integrations. It should be easier for non-technical people to understand how to handle them. 

For how long have I used the solution?

I've used the solution for the last four years or so. 

What do I think about the stability of the solution?

It's stable. We have on-premise and on-cloud deployments. It's stable on both. I prefer the cloud as I avoid the time it takes to manage the platform. However, both cases are stable.

What do I think about the scalability of the solution?

It is a product that can scale well. It's not a problem. 

We have maybe 200 people on the product right now. 

How are customer service and support?

I have experience working with technical support. They are good at responding to incidents. I have not had too many incidents, however, sometimes for probably technical questions in terms of platform performance, search, cluster distribution, and so on, I might reach out. 

My point of view is that the technical support is awesome. They are very responsive and they have a really high understanding. The team has a lot of people with a lot of technical skills and technical knowledge.

How was the initial setup?

The initial setup is very straightforward. It's not difficult as well. 

What's my experience with pricing, setup cost, and licensing?

As I use the cloud, all of the costs for me are based on customer needs. There is a fascinating calculator published in Elastic. That there is not a specific starting cost. It can move from $10,000 US Dollars per year to any price based on how powerful you need the searches to be and the capacity in terms of storage and process. That said, you can start with a small budget, implement the use cases, and start growing slowly.

What other advice do I have?

I'd rate the solution nine out of ten. 

I'm a customer and end-user. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1925475 - PeerSpot reviewer
Executive VP Operation Aqua + South East Asia at a manufacturing company with 10,001+ employees
Real User
Jul 28, 2022
Useful log searching, highly scalable, and reliable
Pros and Cons
  • "The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
  • "The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs."
  • "Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration. With every kind of search engine, there is some kind of special function that you need to do. A simple out-of-the-box search would be useful."
  • "Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration."

What is our primary use case?

We are using Elastic Enterprise Search for monitoring and alerting. It will look for any kind of possible error that is on the infrastructure side and give notifications.

What is most valuable?

The most valuable feature of Elastic Enterprise Search is the opportunity to search behind and between different logs.

What needs improvement?

Elastic Enterprise Search can improve by adding some kind of search that can be used out of the box without too much struggle with configuration. With every kind of search engine, there is some kind of special function that you need to do. A simple out-of-the-box search would be useful.

In the next release, they could improve on the scheduling and alert features.

For how long have I used the solution?

I have been using Elastic Enterprise Search for a couple of years.

What do I think about the stability of the solution?

Elastic Enterprise Search is stable.

What do I think about the scalability of the solution?

Everything is managed by Amazon AWS, making Elastic Enterprise Search highly scalable.

We have approximately eight engineers using this solution in my company.

How are customer service and support?

I have not contacted support.

How was the initial setup?

The initial setup of Elastic Enterprise Search was straightforward.

What about the implementation team?

We did the implementation of Elastic Enterprise Search in-house with one person and it was up and running within a couple of days. There is detailed documentation that helped us.

There is fine-tuning needed, but that's never-ending because every time you add a new server, features, or tools inside you have to tune it a little bit better for the alerts.

What other advice do I have?

Elastic Enterprise Search is an open-source solution.

I rate Elastic Enterprise Search a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Elastic Search Report and get advice and tips from experienced pros sharing their opinions.