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Elastic Search vs OpenText Knowledge Discovery (IDOL) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Search
Ranking in Indexing and Search
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
67
Ranking in other categories
Cloud Data Integration (9th), Search as a Service (1st), Vector Databases (2nd)
OpenText Knowledge Discover...
Ranking in Indexing and Search
3rd
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Indexing and Search category, the mindshare of Elastic Search is 25.4%, down from 26.6% compared to the previous year. The mindshare of OpenText Knowledge Discovery (IDOL) is 7.2%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Indexing and Search
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Captures data from all other sources and becomes a MOM aka monitoring of monitors
Scalability and ROI are the areas they have to improve. Their license terms are based on the number of cores. If you increase the number of cores, it becomes very difficult to manage at a large scale. For example, if I have a $3 million project, I won't sell it because if we're dealing with a 10 TB or 50 TB system, there are a lot of systems and applications to monitor, and I have to make an MOM (Mean of Max) for everything. This is because of the cost impact. Also, when you have horizontal scaling, it's like a multi-story building with only one elevator. You have to run around, and it's not efficient. Even the smallest task becomes difficult. That's the problem with horizontal scaling. They need to improve this because if they increase the cores and adjust the licensing accordingly, it would make more sense.
ERICK RAMIREZ - PeerSpot reviewer
Scales linearly and vertically; primarily used in AI
If I am not wrong, IDOL is working to release improvements in new capabilities in the next six months. There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment. I would like to see some machine learning capabilities added to the next release.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the sort capability of Elastic very useful for allowing us to find the information we need very quickly."
"It provides deep visibility into your cloud and distributed applications, from microservices to serverless architectures. It quickly identifies and resolves the root causes of issues, like gaining visibility into all the cloud-based and on-prem applications."
"I really like the visualization that you can do within it. That's really handy. Product-wise, it is a very good and stable product."
"Search is really powerful."
"The solution has good security features. I have been happy with the dashboards and interface."
"The forced merge and forced resonate features reduce the data size increasing reliability."
"The observability is the best available because it provides granular insights that identify reasons for defects."
"We can easily collect all the data and view historical trends using the product. We can view the applications and identify the issues effectively."
"IDOL has several important visual analytics, like face recognition and object detection and recognition."
 

Cons

"Elastic Search needs to improve its technical support. It should be customer-friendly and have good support."
"The real-time search functionality is not operational due to its impact on system resources."
"While integrating with tools like agents for ingesting data from sources like firewalls is valuable, I believe prioritizing improvements to the core product would be more beneficial."
"We'd like more user-friendly integrations."
"Elastic Enterprise Search could improve the report templates."
"Elastic Search should provide better guides for developers."
"The UI point of view is not very powerful because it is dependent on Kibana."
"It should be easier to use. It has been getting better because many functions are pre-defined, but it still needs improvement."
"There is room for improvement in some very important capabilities in visual analytics. They have been focusing on improving the face recognition algorithm. The accuracy of object detection could be improved as well and I know they are working on that at the moment."
 

Pricing and Cost Advice

"Although the ELK Elasticsearch software is open-source, we buy the hardware."
"The price of Elasticsearch is fair. It is a more expensive solution, like QRadar. The price for Elasticsearch is not much more than other solutions we have."
"We use the free version for some logs, but not extensive use."
"The version of Elastic Enterprise Search I am using is open source which is free. The pricing model should improve for the enterprise version because it is very expensive."
"The premium license is expensive."
"ELK has been considered as an alternative to Splunk to reduce licensing costs."
"The tool is not expensive. Its licensing costs are yearly."
"We are using the open-sourced version."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
15%
Government
9%
Manufacturing Company
8%
Government
18%
Transportation Company
17%
Financial Services Firm
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ELK Elasticsearch?
Logsign provides us with the capability to execute multiple queries according to our requirements. The indexing is very high, making it effective for storing and retrieving logs. The real-time anal...
What is your experience regarding pricing and costs for ELK Elasticsearch?
I don't know about pricing. That is dealt with by the sales team and our account team. I was not involved with that.
What needs improvement with ELK Elasticsearch?
I found an issue with Elasticsearch in terms of aggregation. They are good, yet the rules written for this are not really good. There is a maximum of 10,000 entries, so the limitation means that if...
Ask a question
Earn 20 points
 

Comparisons

No data available
 

Also Known As

Elastic Enterprise Search, Swiftype, Elastic Cloud
Micro Focus IDOL, HPE Autonomy IDOL, HPE IDOL
 

Overview

 

Sample Customers

T-Mobile, Adobe, Booking.com, BMW, Telegraph Media Group, Cisco, Karbon, Deezer, NORBr, Labelbox, Fingerprint, Relativity, NHS Hospital, Met Office, Proximus, Go1, Mentat, Bluestone Analytics, Humanz, Hutch, Auchan, Sitecore, Linklaters, Socren, Infotrack, Pfizer, Engadget, Airbus, Grab, Vimeo, Ticketmaster, Asana, Twilio, Blizzard, Comcast, RWE and many others.
RTVE, Krungthai Bank, Kainos, Capax Discovery
Find out what your peers are saying about Elastic Search vs. OpenText Knowledge Discovery (IDOL) and other solutions. Updated: April 2025.
845,960 professionals have used our research since 2012.