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reviewer1393731 - PeerSpot reviewer
Consultant at a computer software company with 5,001-10,000 employees
Real User
Fast, highly scalable, and agents don't overload the terminals, but needs a simulation environment, a mobile app, and better documentation
Pros and Cons
  • "It is very quick to react. I can set it to check anomalies or suspicious behavior every 30 seconds. It is very fast."
  • "Elastic has a lot of beats, such as Winlogbeat and Filebeat. Beats are the agents that have to be installed on the terminals to send the data. When we install beats or Elastic agents on every terminal, they don't overload the terminals. In other SIEM solutions such as Splunk or QRadar, when beats or agents are installed on endpoints, they are very heavy for the terminals. They consume a lot of power of the terminals, whereas Elastic agents hardly consume any power and don't overload the terminals."
  • "There should be a simulation environment to check whether my Elastic implementation is functioning perfectly fine. Other solutions have their own Android and iOS applications that I can install on my mobile so that I am continuously connected to the SIEM."
  • "Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."

What is our primary use case?

There are around 150 pre-built use cases. One of the major use cases is when somebody tries to fiddle with logs, Elastic SIEM creates an alert because logs are the most critical things from the security aspect. For example, I have more than 1,000 terminals, which can be desktops, laptops, or any sort of servers. If somebody tries to delete Windows logs, Elastic SIEM immediately generates an alert indicating that somebody is trying to fiddle with the logs. Elastic SIEM sends me a pop-up message as well as an email.

What is most valuable?

It is very quick to react. I can set it to check anomalies or suspicious behavior every 30 seconds. It is very fast.

Elastic has a lot of beats, such as Winlogbeat and Filebeat. Beats are the agents that have to be installed on the terminals to send the data. When we install beats or Elastic agents on every terminal, they don't overload the terminals. In other SIEM solutions such as Splunk or QRadar, when beats or agents are installed on endpoints, they are very heavy for the terminals. They consume a lot of power of the terminals, whereas Elastic agents hardly consume any power and don't overload the terminals. 

What needs improvement?

There should be a simulation environment to check whether my Elastic implementation is functioning perfectly fine. Other competitors provide a simulation environment so that I can simulate an IT attack and see how my solution is reacting or giving me alerts. I have not found any such feature in Elastic.

Other solutions have their own Android and iOS applications that I can install on my mobile so that I am continuously connected to the SIEM. This is something missing in Elastic. There is no mobile app.

Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. The documentation should be more precise and much better than what their counterparts are offering.

When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price.

What do I think about the stability of the solution?

It is, for sure, reliable.

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What do I think about the scalability of the solution?

It is highly scalable. We at least have two dozen people who are using it. Some people may be using only a part of it, and some may be fully involved in it.

We have plans to increase its usage. We are ready with a running full-fledged server, and we can even handle data for potential customers. We are definitely planning to widen its usage.

How are customer service and support?

I have interacted with them. They are quite responsive, and they do respond within the SLA.

How was the initial setup?

I was not there when the deployment was done, but based on what I have heard, it was complex because of the server deployment and cluster formation, and it took at least two months.

What's my experience with pricing, setup cost, and licensing?

Its price is fine. Its licensing works on a yearly basis. We have to renew the license every year.

I also have a good experience with Darktrace. When we buy Darktrace, we get training free of cost, which is not there in Elastic. We have to pay extra for training. There is certainly room for improvement.

Which other solutions did I evaluate?

I was not in this company when this was chosen.

What other advice do I have?

I would advise going for the latest version, but it may or may not be backward compatible. Nowadays, version 7.12 is the latest version, and I see that it is actually not compatible with the older versions. 

I would rate Elastic SIEM a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at a tech services company with 201-500 employees
Consultant
Offers good security features but needs to make the implementation phase easy
Pros and Cons
  • "The tool's functionality is good for overall security and incident response times."
  • "I want to find an automatic security system in the tool, like a SOAR solution. I am looking forward to seeing a SOAR system in the tool."

What is our primary use case?

I use the tool for security operations.

What is most valuable?

Elastic Security is not good for my company. I also use Splunk. Splunk is better than Elastic Security. Elastic Security is used in our main security systems, and now we also use NetFlow. SPL is better than Elastic Security. SPL is better for creating dashboards. It is very good for creating dashboards.

What needs improvement?

I want to find an automatic security system in the tool, like a SOAR solution. I am looking forward to seeing a SOAR system in the tool.

For how long have I used the solution?

I have been using Elastic Security for three years. I use Elastic Security 8.0. I am a customer of the tool.

Which solution did I use previously and why did I switch?

I am a Splunk customer, but its usage is shrinking in our company. I have hands-on experience with Splunk for five to six years. As a basic enterprise system, Splunk is very good, and it also has many applications, making it a very useful tool. I am trying to find a managed security system. Splunk helps our organization monitor multiple cloud environments. It is not so easy to monitor multiple cloud environments with Splunk Enterprise Security's dashboards. With Splunk, it is very easy to find Azure and Azure API connections, but the versions vary. If the tool's version varies, the system won't work. Once we are able to set up the system, the tool will work fine.

Some application tools should be provided by the maker as they can be very beneficial to us.

Splunk's visibility into multiple environments is to manage the tool in the cloud. I have used the tool, and it has the capability to detect threats.

How was the initial setup?

The product's initial setup phase was done two years ago, and the whole process was not so good, even though it was created with the support team from the project team. My company has a number of servers in the system, but it is not good enough or easy to implement the tool.

I just had one requirement with the product and had to send it across to the tool vendors.

The solution is deployed with the help of Azure.

What about the implementation team?

The product's implementation phase was managed by IIJ, which is a system integrator. The help for Elasticsearch 7.0, but not so good for Elasticsearch 8.0.

What's my experience with pricing, setup cost, and licensing?

The price of Elastic Security is not so bad compared to Splunk. I can say that the product is cheaply priced.

What other advice do I have?

In cyber security operations, I use the tool only for troubleshooting or checking the network traffic. I really didn't really use it for security operations.

I am facing trouble creating a security system using Elastic Search. I am also considering other solutions, like Splunk, but I know that small and medium firms don't contact IBM.

The tool's functionality is good for overall security and incident response times.

I have heard from people that the tool generates results.

I would not recommend the product to others. I would recommend Splunk to others.

I rate the tool a six to seven out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Elastic Security
November 2024
Learn what your peers think about Elastic Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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Gonzalo Di Ascenzi - PeerSpot reviewer
Red Team Operator at Argentina Red Team
Real User
Top 5
Makes data communication easier
Pros and Cons
  • "Elastic Security makes data communication easier."
  • "The solution should generate an automatic product that integrates with ELK Stack to use artificial intelligence."

What is most valuable?

Elastic Security makes data communication easier.

What needs improvement?

The solution should generate an automatic product that integrates with ELK Stack to use artificial intelligence.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive and costs around ten dollars a month.

What other advice do I have?

The solution allows you to generate alerts. You can automatically detect and configure mail in some addresses and automatically identify the identity that you have in your system. This is important for confidentiality in order to control the risks in identifying the users. The solution also uses artificial intelligence to identify anyone using your system.

We use the solution to monitor the activities of the people in the organization to prevent attacks in a controlled environment. We use the tool to observe the behavior of attacks and how to mitigate them. Today, security is more important than people know. You need to know who has access to your network, repository, or cell phone.

Overall, I rate the solution ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Haitham AL-Sarmi - PeerSpot reviewer
Information Security Analyst at a financial services firm with 1,001-5,000 employees
Real User
Open-source with good machine learning but users need to be specialized
Pros and Cons
  • "ELK is open-source, and it will give you the framework you need to build everything from scratch."
  • "There isn't really a very good user experience. You need a lot of training."

What is most valuable?

Overall, the solution is good.

The machine learning aspect of the solution has been great.

The deployment is not that complicated.

ELK is open-source, and it will give you the framework you need to build everything from scratch.

What needs improvement?

The SIEM modules in Logstash, need more improvement. In the future, the modules could be more advanced as right now there are only very basic modules.

We are facing an issue with the engineers. In the region, there are not many available. Only a few people might be available in our particular region, which is a problem. 

There isn't really a very good user experience. You need a lot of training. There is an interface with limited options. You need to work with the coding and you need to work with the scripts. It's not simple. If you want to configure something, for example, you need to be a proper programmer.

It would ideal if they had a dashboard. Right now, the only way to see what you need to see is to go through all of the logs. 

For how long have I used the solution?

I've used the solution for one and a half years.

What do I think about the stability of the solution?

The stability of the solution is good. However, it depends on the configurations. If the solution is configured properly from the beginning, it will be stable. However, if the solution is not configured from beginning properly, it will not be. This is due to the fact that ELK Elasticsearch gives you the framework only, and the customizations depend on the guys who will be coming to configure everything for the company.

What do I think about the scalability of the solution?

The scalability is good, however, there is a certain level of skill that is needed. Due to the lack of trained engineers in the area, this could be a challenge.

How are customer service and support?

We've reached out to technical support in the past. We found that sometimes communication with them was difficult as there was a lack of understanding. This means that it takes a longer time to reach a resolution. However, in the end, when we have had issues, we were able to resolve them, even if it was a bit delayed. 

Which solution did I use previously and why did I switch?

I've also worked with LogRhythm and there is no comparison. LogRhythm is the best solution for me. The use cases are better and are readily available. In contrast, with ELK, we need to deploy a lot of things. We need to program people and we need skills and training. We need a lot of things. Even the LogRhythm training is easier than ELK. With ELK, you need to build the customization, rules, everything, from scratch. WithLogRhythm, you just have to enable features.

If a company wants some more specific detailed use cases, then ELK would be better than LogRhythm, however, for a generic use case, LogRhythm is better.

How was the initial setup?

The initial setup is pretty simple and straightforward. It's not overly complex. 

That said, it does require trained specialists, and there just aren't that many in our area. 

Overall, I would rate the setup process at a two out of five. 

The configuration must be done correctly, and that depends on who is configuring it. If the person configuring it, for example, only has an administrator background, he will configure the administrator stuff. If he has a security background, he will configure for security.

What other advice do I have?

We are a partner. 

I'd advise others considering the solution that ELK is a good solution, however, it requires skills and capability. You need to be properly trained with it to get the most out of it. 

I would rate the solution at a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1602072 - PeerSpot reviewer
AVP, Site Reliability Engineer at a financial services firm with 10,001+ employees
Real User
Good monitoring and behavior prediction; troubleshooting tool could be improved
Pros and Cons
  • "Enables monitoring of application performance and the ability to predict behaviors."
  • "Upgrades currently released as stacks when it should be a plugin or an extension to save removal and reinstallation."

What is our primary use case?

Our primary use case of this solution is for application performance monitoring. We are customers of ELK.

What is most valuable?

This solution enables us to monitor application performance from Elasticsearch and we can predict some behaviors for applications using ELK. This product is distributed and scalable which is good for us.

What needs improvement?

The troubleshooting or diagnostic tool can be improved to provide a better understanding of internal behavior and how data is stored. It would also be helpful if they were to release the next version as a plugin or an extension, or as a JAR file, for the latest features. When releasing a new version they currently provide a new stack which means everything needs to be removed before the new version is installed. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The solution is generally stable, although with each new upgrade there is an adjustment period. They upgrade versions very regularly and it's hard to keep up. By the time my environment is stable with the previous versions, they are already bringing out a new version. 

What do I think about the scalability of the solution?

Scalability is very good with this product. 

How are customer service and technical support?

I'm not satisfied with technical support because whenever you raise a case, it goes to some random support person who asks questions about the architecture. It's a waste of time. I'm a platinum customer so each time I raise a request, it should go to a dedicated customer support representative who knows my case. It's very difficult when you work in a highly secure environment to get all the logs and send the logs to them each time. 

How was the initial setup?

The initial setup is easy, but as you begin using the more advanced features like security and authentication with an AM and LM, then it becomes a bit tricky.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are high, they charge based on the nodes and the RAM. If I purchase a license for a 64GB RAM node and then want to have 128GB RAM, I can't because it's not in the contract so I have to pay on top of that. They removed a feature that allows me to provide multiple disks for one node so if I now want to add an extra disk to the volume, I have to buy a license for one extra node. It's very unfair. 

What other advice do I have?

I would recommend this solution for an organization that doesn't require a highly secured environment, because they'll have to deal with the issues of VM upgrades and installations. If it's a highly secured environment like a bank, then I suggest ELK cloud instead of on-prem.

I rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vikas Dusa - PeerSpot reviewer
Cyber Security Trainer and Programmer at Freelancer
Real User
Top 5Leaderboard
Traces ransomware and manages threat scenarios
Pros and Cons
    • "Improvements in Elastic Security could include refining and normalizing queries to make them more user-friendly, enhancing the user experience with better documentation, and addressing any latency issues."

    What is our primary use case?

    My use case for the product revolved around conducting demonstrations and testing. It also helped me with tracing ransomware and managing threat scenarios.

    What is most valuable?

    The integration with Siemens Endpoint Security in Elastic Security has been beneficial for security. The provided rules are good, making it easy to create and understand rules. Patterns and detections are made through index patterns, requiring some follow-up steps.

    In real-time, the impact of Elastic Security on ransomware is significant. For known and repeated ransomware, it can detect and prevent effectively using established signatures and behavioral patterns. However, for new types of ransomware with less complex behaviors or those that modify files minimally, conventional detection methods may struggle. Elastic Security proves to be effective even in challenging cases.

    On the cloud, it allows testing of SaaS-based applications, performance evaluations using CDMs and APIs, incident detection within company network infrastructures, and comprehensive management of security services.

    What needs improvement?

    Improvements in Elastic Security could include refining and normalizing queries to make them more user-friendly, enhancing the user experience with better documentation, and addressing any latency issues.

    For how long have I used the solution?

    I have utilized Elastic Security for approximately three to four months.

    What do I think about the stability of the solution?

    I rate the product’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    Scaling Elastic Security is relatively easy, with a rating of seven out of ten.

    How was the initial setup?

    The tool's deployment is straightforward. 

    What other advice do I have?

    I rate the overall product an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Haroon Khand - PeerSpot reviewer
    Head of Business Development at Qavi Technologies
    Reseller
    Top 20
    Enables users to know about the downtime and the errors in the code
    Pros and Cons
    • "It's a good platform and the very best in the current market. We looked at the Forester report from December 2022 where it was said to be a leader."
    • "Elastic has one problem. In the past, Elastic Security was free. Now, they currently only offer the basic license or a certain period of time."

    What is our primary use case?

    We have different use cases. We implement it for the banking and healthcare sectors. It's the most useful for the e-commerce platforms that we deploy it for. The most important feature is Elasticsearch.

    They also use it for security. Elastic Security has been deployed in the National Bank of Dubai. They are currently using Elastic Stack and they're also using the security version. 

    It's a good platform and the very best in the current market. We looked at the Forester report from December 2022 where it was said to be a leader. 

    How has it helped my organization?

    There are many benefits. It provides log monitoring, synthetic monitoring, real user monitoring, and application performance monitoring. 

    These are the four main use cases that most organizations use it for. They want to know the downtime and the errors in the code. They acquire it through my company. It's mainly used by SMB-sized companies but not enterprise.

    What needs improvement?

    Elastic has one problem. In the past, Elastic Security was free. Now, they currently only offer the basic license or a certain period of time. 

    The platinum and enterprise level features aren't offered in the free version and most organizations use the free version. They don't pay for the paid features. That's a problem in the market from the Elastic side. They should have a way for everybody to be able to benefit from the premium features. 

    For how long have I used the solution?

    I have been using Elastic Security for one year. 

    What other advice do I have?

    I would rate Elastic Security a nine out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    reviewer2285439 - PeerSpot reviewer
    Executive Cybersecurity at a computer software company with 11-50 employees
    Real User
    Top 5
    Dashboard offers different types of reports, including a list of alerts and easy to setup
    Pros and Cons
    • "The scalability is good. It can be scaled easily in the production environment."
    • "One limitation of Elastic Security is that it does not have built-in workflows for all tasks. For example, if you need a workflow for compliance, you will need to create a custom workflow."

    What is our primary use case?

    We are looking for the same tool on-premises that we can provide to our client as an MSSP. We're evaluating different types of tools in the market.

    Although, we have a premium version, and I was checking the functions and features here.

    We have some questions about the query language. So that also from this console and so that we can actually want to have a demonstration session where we can clarify this thing query to manage.

    What is most valuable?

    The interesting thing is about the dashboard. There are available widgets for the dashboards, along with specific features like different types of reports, such as a list of alerts. This helps to remind us which events are happening most often.

    We are still evaluating the solution, but the dashboard is something good. And one more thing, it also has anomaly reports. I like that there is a report that is only based on anomaly-related activity.

    What needs improvement?

    One limitation of Elastic Security is that it does not have built-in workflows for all tasks. For example, if you need a workflow for compliance, you will need to create a custom workflow.

    Sometimes, different types of clients require different workflows. And it absolutely varies from context to context. So that is often not available in [Elastic Security].

    Additionally, the list of data sources that Elastic Security supports is limited. If you need to collect data from a system or application that is not on the list, you will need to develop a custom integration.

    For how long have I used the solution?

    We have been evaluating it for the last two months.  

    What do I think about the stability of the solution?

    It works fine on the few devices we have deployed this solution. 

    What do I think about the scalability of the solution?

    The scalability is good. It can be scaled easily in the production environment. 

    How was the initial setup?

    The initial setup is easy. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is fine. But the basic pricing should cover all the features you need.  Elastic needs to add more features, which are available as subscription-based add-ons. So more features may need to be added.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. We are still evaluating Elastic Security, but we are interested in learning more about its capabilities.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Buyer's Guide
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    Updated: November 2024
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