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HamadaElewa - PeerSpot reviewer
Technical Sales Manager at Spire Solutions
Reseller
Top 5Leaderboard
A unified SIEM platform that is supported by a large community of users
Pros and Cons
  • "I like that it's a SIEM platform. I like that I can sell Elastic Security quickly. Elastic Security has a large community that can support users."
  • "It would be better if Elastic Security had less storage for data. My customers do not like this. Other vendors have local support in different countries, but Elastic Security doesn't. I would like to have Operational Technology (OT) security in the next release."

What is our primary use case?

I sell Elastic Security to my customers. Almost all my customers use the free version, but some use the enterprise version.

What is most valuable?

I like that it's a SIEM platform. I like that I can sell Elastic Security quickly. Elastic Security has a large community that can support users.

What needs improvement?

It would be better if Elastic Security had less storage for data. My customers do not like this. Other vendors have local support in different countries, but Elastic Security doesn't. I would like to have Operational Technology (OT) Security in the next release.

For how long have I used the solution?

I have been working with this Elastic Security for about ten months.

Buyer's Guide
Elastic Security
December 2024
Learn what your peers think about Elastic Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

Elastic Security is a stable solution. It's the most stable solution I have ever seen.

How was the initial setup?

The initial setup is straightforward. Anyone who knows the basic features can implement this product. Elastic Security has a large community that can support users.

What about the implementation team?

We implement this solution for our customers. We present and demonstrate the POC, and we support them. After the implementation, we provide the provisioning service. Deployment time depends on the business size, but it usually takes about 20 days to a month. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. It probably costs the same as ArcSight and LogRhythm SIEM. FortiSIEM might cost less than Elastic Security. There are no hidden or additional costs.

What other advice do I have?

This product is better suited for large enterprises. It's one of the best options in the marketplace. I would tell potential users to use all the features because they are already collecting all the logs and data in one place.

On a scale from one to ten, I would give Elastic Security an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Sr Cloud Data Architect at Sun Cloud LLC
Real User
A flexible product that can be used in a number of scenarios, but its knowledge is quite rare and hard to come by
Pros and Cons
  • "Its flexibility is most valuable. We can have a number of scenarios, and we can get logs from anything. If we know how to use Logstash, we can tweak it in many ways. This makes the logging search on Elastic very easy."
  • "We are paying dearly for the guy who is working on the ELK Stack. That knowledge is quite rare and hard to come by. For difficulty and availability of resources, I would rate it a five out of 10."

What is our primary use case?

It is for our own infrastructure. We are trying to do ELK Stack for everything. We are trying to build our own monitoring solution. For now, we are using it as an alerting solution, and SIEM is going to be our destination.

What is most valuable?

Its flexibility is most valuable. We can have a number of scenarios, and we can get logs from anything. If we know how to use Logstash, we can tweak it in many ways. This makes the logging search on Elastic very easy.

With Kibana, we can make very beautiful dashboards the way we wanted. It makes sense for the business.

What needs improvement?

We are paying dearly for the guy who is working on the ELK Stack. That knowledge is quite rare and hard to come by. For difficulty and availability of resources, I would rate it a five out of 10.

What do I think about the scalability of the solution?

We don't have any scalability problems as of now. We have less than 2,000 devices.

What about the implementation team?

We have a contractor who is trying to develop and deploy the ELK Stack for us. He has requested a couple of servers, and we have given those to him. He asked for more RAM and storage for the service, and he will take time developing the custom Logstash scripts that we have asked for.

What's my experience with pricing, setup cost, and licensing?

I find it better than Splunk in terms of cost-effectiveness. For cost-effectiveness, I would rate it a nine out of 10.

What other advice do I have?

It is complex, but you just need to have patience and personnel to develop it. Unless you explore a technology, you won't know what are the pros and cons. I have not seen any cons as of now, but it has miles to go in terms of being equal to Splunk. It is a community-driven technology. So, it will get there.

I would rate this solution a seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Elastic Security
December 2024
Learn what your peers think about Elastic Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Chief Operating Officer / SR. Project Manager at SCS
Real User
A flexible, cost-effective, and reliable solution
Pros and Cons
  • "One of the most valuable features of this solution is that it is more flexible than AlienVault."
  • "It is difficult to anticipate and understand the space utilization, so more clarity there would be great."

What is our primary use case?

We use it as a SIEM for monitoring a client's environment.

What is most valuable?

One of the most valuable features of this solution is that it is more flexible than AlienVault. 

What needs improvement?

It is difficult to anticipate and understand the space utilization, so more clarity there would be great.

For how long have I used the solution?

My company has been using this solution for two years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

The technical support is adequate.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We currently use AlienVault for some clients and Elastic Security for others. We chose Elastic Security because we felt it was the most flexible, cost-effective solution to provide the results needed.

How was the initial setup?

In certain respects, the setup of this solution is more straightforward than other solutions, but in other respects, it's more complex because it needs more fine-tuning than Splunk or AlienVault.

What about the implementation team?

We implemented through an in-house team and it took about two months.

What's my experience with pricing, setup cost, and licensing?

The licensing cost depends on the size of the environment it's monitoring. Everything is based on volume, as with all SIEMs. When compared to other products, the price is average or on the low side.

Which other solutions did I evaluate?

We evaluated several options, including Monster SIEM, Splunk, and Wazuh.

What other advice do I have?

There's a lot of fine-tuning involved with this solution. When you go to a diner, and the menu has everything on it, and you can't figure out which part to look at first, it's a double-edged sword. You can do everything with this solution, which means you have to figure out which part of "everything" makes sense for your company to do.

I would rate this solution as an eight out of ten. It's a good value for money and a  reliable solution, but it's heavily reliant on appropriate configuration.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sinan ŞENGÖR - PeerSpot reviewer
Solutions Consultant at a tech services company with 5,001-10,000 employees
Consultant
Easy to use and set up with good documentation
Pros and Cons
  • "It's very stable and reliable."
  • "Their visuals and graphs need to be better."

What is our primary use case?

We are using the solution for log management. We use it for monitoring and observing. 

What is most valuable?

Its search engine is great, and it is really quick. In the beginning, we wanted to search through terabytes of log data, and after that, we decided to search using the solution.

The initial setup is very easy.

It can scale well. 

It's very stable and reliable. 

We use it as an open-source product and do not have to pay for licensing. 

There is a lot of good documentation online if you need to troubleshoot. Everything is clear and easy to follow. 

What needs improvement?

The solution wasn't designed for monitoring at first. It was for search and stack logs and for working with solutions like Kibana. Therefore, they are a bit weak when compared to traditional monitoring tools. 

They should work to improve their integration and graphical interfaces. Their visuals and graphs need to be better. They need better charts. These already exist in Kibana and should be in this solution as well. 

For how long have I used the solution?

I've been using the solution for two years. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches, and it doesn't crash or freeze. it is reliable, and the performance is good. It'd rate the general stability ten out of ten. 

What do I think about the scalability of the solution?

We can easily scale up, according to our needs. It's easy to expand. 

I'd rate the overall ability to scale up eight out of ten. 

How are customer service and support?

They do not have technical support. They have community support and documentation to help with troubleshooting. We've been happy with the amount of detail we can find online if we need assistance. 

Which solution did I use previously and why did I switch?

I have not used any other products that are the same. I only use Micro Focus Ops Bridge and SiteScope, which are traditional monitoring tools, so I can't categorize them. They are slow yet they can handle big networks. 

How was the initial setup?

The solution is straightforward to set up. They have documentation on their site that shows how to do everything step by step. Everything is very clear and easy to understand. I'd rate the overall ease of implementation nine out of ten. 

The deployment is fast and only takes hours, not days. 

What about the implementation team?

One person helped me deploy the solution. However, we did not need outside assistance. We did it ourselves. 

What's my experience with pricing, setup cost, and licensing?

The solution is open-source and, therefore, free to use. 

What other advice do I have?

I'm a partner. 

I'd advise others to take advantage of the documentation of the solution in order to get the most out of the product.

In general, I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Giuseppe Ragazzini - PeerSpot reviewer
Project Delivery Manager at Spindox
Real User
A good SIEM solution but doesn't have as many features as its competitors
Pros and Cons
  • "It's not very complicated to install Elastic."
  • "With Elastic, you have to build the use cases for the specific requirement. Other products have a simple integration and more use cases to integrate out-of-the-box solutions for SIEM."

What is our primary use case?

I worked for a telco client for the security model of Elastic, but my role was unit manager. I don't have a lot of technical expertise, but I decided on the solution for a client, and I was responsible for the delivery.

I worked with the security of the mobile app. I see all the logs in Elastic for SIEM. I monitored the logging and some logs from the machine for a UNIX system with some use cases like the machine's file system.

This solution is deployed on-premise.

We provide this solution to our customers, which are telcos, in the finance industry, and in retail.

What is most valuable?

I think that it's a good solution for a SIEM.

What needs improvement?

Elastic doesn't have the features like other competitors in SIEM. For example, Dynatrace as a solution for SIEM has features that Elastic actually don't have.

With Elastic, you have to build the use cases for the specific requirement. Other products have a simple integration and more use cases to integrate out-of-the-box solutions for SIEM. That's the improvement I would like to see.

What do I think about the stability of the solution?

The product is stable.

Which solution did I use previously and why did I switch?

Other products like Splunk are better than Elastic for a SIEM because there are some use cases already available for a client. Elastic doesn't have this, so the user must build the SIEM solution. I think that Elastic has to increase the features for the SIEM.

How was the initial setup?

It's not very complicated to install Elastic, but I didn't deploy it.

What other advice do I have?

I would rate this solution 7 out of 10.

It's a good solution and I would recommend it, but there are other products that have more features that Elastic doesn't have.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1393731 - PeerSpot reviewer
Consultant at a computer software company with 5,001-10,000 employees
Real User
Easy and quick to set up, and the runtime performance is good
Pros and Cons
  • "The most valuable feature is the speed, as it responds in a very short time."
  • "The training that is offered for Elastic is in need of improvement because there is no depth to it."

What is our primary use case?

This is a log aggregation tool and we are using it for security purposes.

There are 145 pre-built use cases, but we are still making some ourselves. One we built is an alarm for log deletion. For example, if a hacker tries to delete the log from a bank machine then it will raise an alarm immediately. A second use case is an alert for too many false login attempts, perhaps indicating a brute-force attack.

What is most valuable?

The most valuable feature is the speed, as it responds in a very short time. I think that the alerts are generated in less than a minute.

It is very easy to set up and doesn't take much time.

What needs improvement?

There are sensors called beats that have to be installed on all of the client machines, and there are seven or eight of them. As it is now, each beat needs to be configured separately, which can be quite hectic if my client has 1000+ machines. It would take a considerable period of time for us to complete the installation. They have begun working on this in the form of agents, which is a centralized management tool wherein all beats will be installed in a single stroke.

The training that is offered for Elastic is in need of improvement because there is no depth to it. It hardly takes 15 or 20 minutes to complete a training session that they say will take two hours to finish. Clearly, something is missing. If a new engineer wants to work with Elastic then it is really very hard for them to understand the technology. 

For how long have I used the solution?

I have been using Elastic SIEM for two or three months.

What do I think about the stability of the solution?

This is a stable system and it has never crashed.

What do I think about the scalability of the solution?

Elastic SIEM is definitely stable. We have just started working on it, so we have no more than perhaps 100 users at this point. At the same time, we are confident that it can be scaled up to any extent.

How are customer service and technical support?

I am satisfied with the technical support.

How was the initial setup?

The initial setup is easy. The length of time for deployment on a machine depends on the configuration that is required. If it uses all 145 use cases then it will take a long time. If on the other hand there are only a small set of use cases, it will be very quick. I would say that it takes no more than 30 minutes to install one.

Which other solutions did I evaluate?

I have personally worked with Splunk in the past, but here at this company, they only use Elastic. I believe that one of the major differences between these two is the pricing model. With Splunk, it depends on how much data we are ingesting. For us, it is approximately 500 GB per day. Elastic has a different pricing system that is ultimately cheaper.

One of the advantages of Splunk is that they offer extensive training that is free of cost.

What other advice do I have?

My advice to anybody who is considering this product is that it is a very competitive tool that is very new in the market and the vendor is doing their best to improve services. I highly recommend it and suggest that people choose it without a second thought.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Haroon Khand - PeerSpot reviewer
Head of Business Development at Qavi Technologies
Reseller
Top 20
Enables users to know about the downtime and the errors in the code
Pros and Cons
  • "It's a good platform and the very best in the current market. We looked at the Forester report from December 2022 where it was said to be a leader."
  • "Elastic has one problem. In the past, Elastic Security was free. Now, they currently only offer the basic license or a certain period of time."

What is our primary use case?

We have different use cases. We implement it for the banking and healthcare sectors. It's the most useful for the e-commerce platforms that we deploy it for. The most important feature is Elasticsearch.

They also use it for security. Elastic Security has been deployed in the National Bank of Dubai. They are currently using Elastic Stack and they're also using the security version. 

It's a good platform and the very best in the current market. We looked at the Forester report from December 2022 where it was said to be a leader. 

How has it helped my organization?

There are many benefits. It provides log monitoring, synthetic monitoring, real user monitoring, and application performance monitoring. 

These are the four main use cases that most organizations use it for. They want to know the downtime and the errors in the code. They acquire it through my company. It's mainly used by SMB-sized companies but not enterprise.

What needs improvement?

Elastic has one problem. In the past, Elastic Security was free. Now, they currently only offer the basic license or a certain period of time. 

The platinum and enterprise level features aren't offered in the free version and most organizations use the free version. They don't pay for the paid features. That's a problem in the market from the Elastic side. They should have a way for everybody to be able to benefit from the premium features. 

For how long have I used the solution?

I have been using Elastic Security for one year. 

What other advice do I have?

I would rate Elastic Security a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
reviewer2285439 - PeerSpot reviewer
Executive Cybersecurity at a computer software company with 11-50 employees
Real User
Top 5
Dashboard offers different types of reports, including a list of alerts and easy to setup
Pros and Cons
  • "The scalability is good. It can be scaled easily in the production environment."
  • "One limitation of Elastic Security is that it does not have built-in workflows for all tasks. For example, if you need a workflow for compliance, you will need to create a custom workflow."

What is our primary use case?

We are looking for the same tool on-premises that we can provide to our client as an MSSP. We're evaluating different types of tools in the market.

Although, we have a premium version, and I was checking the functions and features here.

We have some questions about the query language. So that also from this console and so that we can actually want to have a demonstration session where we can clarify this thing query to manage.

What is most valuable?

The interesting thing is about the dashboard. There are available widgets for the dashboards, along with specific features like different types of reports, such as a list of alerts. This helps to remind us which events are happening most often.

We are still evaluating the solution, but the dashboard is something good. And one more thing, it also has anomaly reports. I like that there is a report that is only based on anomaly-related activity.

What needs improvement?

One limitation of Elastic Security is that it does not have built-in workflows for all tasks. For example, if you need a workflow for compliance, you will need to create a custom workflow.

Sometimes, different types of clients require different workflows. And it absolutely varies from context to context. So that is often not available in [Elastic Security].

Additionally, the list of data sources that Elastic Security supports is limited. If you need to collect data from a system or application that is not on the list, you will need to develop a custom integration.

For how long have I used the solution?

We have been evaluating it for the last two months.  

What do I think about the stability of the solution?

It works fine on the few devices we have deployed this solution. 

What do I think about the scalability of the solution?

The scalability is good. It can be scaled easily in the production environment. 

How was the initial setup?

The initial setup is easy. 

What's my experience with pricing, setup cost, and licensing?

The pricing is fine. But the basic pricing should cover all the features you need.  Elastic needs to add more features, which are available as subscription-based add-ons. So more features may need to be added.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. We are still evaluating Elastic Security, but we are interested in learning more about its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Elastic Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Elastic Security Report and get advice and tips from experienced pros sharing their opinions.