ESET Endpoint Encryption Reviews

It is an antivirus and firewall security solution for our environment, not just on clients, but also on servers.

To be able to control what files or viruses are being scanned from one location. 

We get staff to notify us when something pops up on ESET, just to keep them cautiously aware of threats out there. It is nice to get phone calls or emails from colleagues who are not in IT, and are concerned, "Hey, a pop-up showed up and something got blocked." This helps keep our staff security awareness high.

The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator.

I would like more robust reporting as part of the Remote Administrator.

The stability is great. 

It is very scalable. I was able to connect six different locations and authenticate them using the ESET Remote Administrator.

The tech support is awesome. They have a robust forum for customers to find answers to questions that they can't get from their teams. Also, their customer technical support team works very well with any problems that we forward them.

We were using Norton before ESET. It was slowing our machines down, but then we also had old machines, as a university. Then, when we adopted ESET, it was a very strip-down software which didn't take up a lot of computer performance.

There are two parts to setting it up:

• Simple: Just install it on the client.
• Complex: Send out all the remote agents to each device through the network, then the installation file through the network. 

Installing was easy, but the setup was complex to get the remote installation working.

ESET technical support helped me. It took eight hours with a conference call.

We have seen ROI.

Instead of installing ESET on each machine at each location, we just do it remotely. This has been a time saver for us.

The National University System dedicates 500 of their 5000 licenses to us, which is $14/yr per device. Most companies are paying $99 or $120 per device a year. With Norton, we were paying $40/yr per device. This cost reduction was another reason for switching vendors.

There is a cost when we need to extend, but ESET is great.

The National University System (NUS) has been working with ESET for a couple of years. Because we are an affiliate under NUS, we inherited ESET.

We also have SonicWall and Barracuda on our shortlist of vendors.

The product is versatile, and the company continues to bring out more products.

Before we installed the central management console, we were not able to pull any reports of how many threats were being blocked in our environment. So, we couldn't bargain a security budget with management without those reports and data of what is being blocked, showing how much we saved. Therefore, it improved our capabilities of asking for a security budget, as we collected the data that was coming in from all the client devices. 

Context is louder than volume. You need the data in order to win your board.

We use the solution for security and protection. It's got good antivirus capabilities. 

From the last update, it's easier for me to use. It would be easier to just move with the license using the cloud. The detection is good.

We are moving away from machines and looking to be more online. We're looking at using SSD, so the drives are becoming smaller. 

The setup is getting easier. 

The updates have become smaller and smaller.

There have been issues with updating in the past. For example, updating from version seven to eight was a challenge. 

If you have issues with your network, you can't get updates, which is a problem. 

I've been using the solution for more than a couple of years. 

I have not met any challenges in terms of resources. For me, it is unstable. I know with some other systems when we install it, it slows down the performance of the machine. It also takes away memory. It is not running perfectly. It should be running in the background quietly.

We've been able to update versions just fine. We moved from eight to nine with no issue. It was easy to scale. 

We have about ten people with it running on Windows. However, we have some users that have migrated to Apple. 

I use local support in Zimbabwe when I need assistance. 

Their reaction time if you have any incident is good. If you need advice or have any issues that you want to ask about, they actually give you assistance. They are okay. And they seem to know the product.

Neutral

The initial setup is simple yet also complex. It's gotten easier, however, a user would find it easier to manage the process if they've done it before or were knowledgable about the product.

The pricing is pretty fair. It's not too expensive. 

I compared the solution against Avast. We found that Avast slows down machines. 

We are just end users and customers. 

While we are on-premises right now, we are actually thinking of upgrading to the cloud so that it's easier to manage.

I'd rate the solution an eight out of ten. 

We have many projects that contain personal and confidential data that we have to protect. When we perform searches, we need to have the data encrypted because it protects our clients. It is also part of the GDPR compliance.

The most valuable feature is that everything is done on the server. When we send data to our clients, they cannot do anything that we do not allow.

Sometimes the server console is very slow, so the performance could be improved.

The documentation is in need of improvement.

Scalability needs to be improved because we have a lot of computers and it is affecting us.

A lot of spam emails still get through, so I think that this is an area that can be improved.

There is a bug with the licensing that has been a problem for at least a couple of years, which is something that they need to fix.

We have been using ESET Endpoint Encryption for the past four or five years.

This solution is very stable.

With respect to scalability, this is something that ESET needs to improve. We have a lot of computers operating both onsite and offsite, and things such as the licensing are a problem for us. We have approximately 50 users.

The technical support is very good. They are responsive and fast.

We were using Symantec Endpoint Protection prior to using ESET.

My understanding is that the setup was not too complex. The solution was deployed in about two days.

One of our administrators took care of the implementation.

One or two people are required for maintenance.

We evaluated many different solutions before settling on ESET.

My advice to anybody who is implementing this solution is to have a good knowledge of what it is that you want to do. If all of the policies have been decided with respect to what you want to allow, and what you do not want to allow, then it will be easy to deploy this solution on all of the clients.

With any product, there is always something that can be improved.

I would rate this solution an eight out of ten.

We primarily use this software for the protection of documents, both internal and those that we send out to clients.

This solution can be centrally managed.

The interface is user-friendly.

ESET will check to make sure that your operating system is up to date, which is one of the features that I really like. For example, if there is an update available from Microsoft and you have not done it, then it will remind you to get back on track.

The updates could be improved and also done more frequently.

I would like to see better compatibility with mobile devices. Most of the time, people are connecting to our server using their mobile device.

We have been using ESET Endpoint Encryption for between four and five years.

This solution is normally stable but sometimes, when Microsoft updates Windows, we have challenges.  For example, we had trouble with the Windows 10, 1909 update. However, since we completed the patch, there have been no major issues.

We use it on a daily basis for our corporate documents.

I would not say that it is easy to scale this application, at first, but it is manageable. 

I have been in contact with the local ESET support and I am happy with their service.

The documentation and instructions are very basic and it is easy to set up. It takes 30 or 40 minutes to deploy on each machine.

I found it user-friendly during the setup and you may only need to contact a consultant if you are getting stuck.

ESET is a product that I recommend people switch to for encrypting their documents.

I would rate this solution an eight out of ten.

The primary use case is for full disk encryption.

The usability is the most valuable feature.

Integration with central management needs improvement.

I have been using this solution for two years.

It's a stable solution.

The scalability is good, it's perfect, I am satisfied.

We have three dozen users.

We only need one person to deployment and maintenance. 

I have contacted technical support and they are good.

Previously, I did not use any other solution.

The initial setup was complex.

It took approximately one hour to deploy the encryption server.

I was able to implement this solution myself.

Licensing costs are on a yearly basis.

I tested BitLocker and VeraCrypt.

I would recommend this solution.

I would rate this solution a ten out of ten.

The solution allows me to easily monitor the encryption and password management of multiple computers in my network and gives me visibility into user use. 

The pricing is middling and could be a bit lower. 

The solution should have better synchronization with active directory users and passwords for use in the encryption. A single sign-on would be useful. 

I have been using ESET Endpoint Encryption for around a half a year.

So far we have had no problems with the solution's stability.

As I am a partner of the ESET seller, I occasionally contact technical support, but not often. 

The initial setup is easy.

The pricing is mid-ranged and could be more cost-effective. 

I rate ESET Endpoint Encryption as an eight out of ten.