Improving product awareness and possibly enhancing technical documentation or training resources could be beneficial.
Managing Director at One Enterprise Solutions
Scalable product with an easy initial setup process
Pros and Cons
- "Improving product awareness and possibly enhancing technical documentation or training resources could be beneficial."
What needs improvement?
For how long have I used the solution?
We've been familiar with ExtremeSwitching for more than two years.
What do I think about the scalability of the solution?
The product has shown scalability potential.
Which solution did I use previously and why did I switch?
We worked primarily with Cisco products before.
Buyer's Guide
ExtremeSwitching
December 2024
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How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The product pricing competes favorably with Cisco, making it a viable option for cost-conscious customers.
What other advice do I have?
We assist in implementing ExtremeSwitching, often integrating it with existing infrastructures like Cisco or Aruba.
I recommend it, particularly for new projects where we can demonstrate its benefits alongside established competitors.
I rate it an eight.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Jul 9, 2024
Flag as inappropriateSr. Network Engineer at a tech services company with 1-10 employees
Fair pricing and very fast but the delivery times are too long
Pros and Cons
- "The switches are fast."
- "Their pricing could be a bit cheaper, as Huawei switches offer better pricing."
What is our primary use case?
These are the LAN switches. They are mostly the 440.
What is most valuable?
These are stable switches. Once we've deployed them, we haven't find any issue in the system configuration and have had no problems.
We can go for other licensing, like iCloud. We can control it remotely.
The simple configuration has been great.
The switches are fast. What they mention in their specs is not like Huawei or other switches. Its flexibility and scalability are excellent.
The solution offers reasonable licensing fees.
Technical support is good, although I haven't really used it.
What needs improvement?
They should have proprietary protocols, like UTP or Cisco protocol VTP. If that was available, that would be ideal. That way, users can just configure and go. We could configure one switch as a server, and it should push the configuration on all of the switches. This would be good and bad as Extreme does not recommend this configuration.
Their pricing could be a bit cheaper, as Huawei switches offer better pricing.
The delivery time right now is too long.
In the WiFi system, there are some systems where we cannot access the WiFi devices, controllers, et cetera. Some of our customers, after one year, need us to contact Extreme, and I have to delete the software from the management software. They become a little problematic. And then, if they do need to be replaced, there is a delay in the delivery there as well.
For how long have I used the solution?
I've been using the solution for two years.
What do I think about the stability of the solution?
The solution is stable. It's reliable. The performance has been good. There are no bugs or glitches. It doesn't crash or freeze. There have been no breakdowns.
What do I think about the scalability of the solution?
I supply more than 200 systems.
It is very scalable and quite flexible. You can scale it up or down according to your needs.
How are customer service and support?
Technical support is good. They're responsive. I haven't really had to deal with them that much since the solution has been good.
Which solution did I use previously and why did I switch?
I've also worked with Cisco products and they are quite good. Huawei products are something I'm aware of as well and they are less expensive.
How was the initial setup?
It's very easy to set up. On top of that, one can easily configure it.
I'd rate the solution a four out of five in terms of the ease of implementation.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair. It's quite good overall.
I'd rate it a three or a four out of five in terms of affordability. It's not quite as cheap as, for example, Huawei. However, it's reasonable.
What other advice do I have?
We have clients that work with this solution. We're a reseller and integrator.
I'd rate the solution seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator Reseller
Buyer's Guide
ExtremeSwitching
December 2024
Learn what your peers think about ExtremeSwitching. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Senior Cybersecurity Engineer at a financial services firm with 201-500 employees
They're highly reliable
Pros and Cons
- "ExtremeSwitching switches are highly reliable."
- "ExtremeSwitching switches are not prevalent in the industry, so it's harder to go online and research how to deploy their APs or switches. There is a broader user community for Cisco and Juniper because they've been around for a while and everybody has a bit of knowledge they can publish online."
What is our primary use case?
My current company uses Cisco routers and ExtremeSwitching switches.
What is most valuable?
ExtremeSwitching switches are highly reliable.
What needs improvement?
ExtremeSwitching switches are not prevalent in the industry, so it's harder to go online and research how to deploy their APs or switches. There is a broader user community for Cisco and Juniper because they've been around for a while and everybody has a bit of knowledge they can publish online.
How are customer service and support?
I rate ExtremeSwitching support eight out of 10. They did the job, but I couldn't say it was the best support because I never did a call. It was by email. I had to open one case to get information about scanning the devices with more vulnerabilities and versions
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up ExtremeSwitching is relatively straightforward if you have some experience. You can do it with some help from online sources and probably don't need tech support to set it up.
What other advice do I have?
I rate ExtremeSwitching eight out of 10 because of the reliability factor.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder and CEO at a security firm with 11-50 employees
Great inspection firewalls feature and writes traffic from one VLAN to the next
Pros and Cons
- "The solution has inspection firewalls that can do a deep packet inspection on a port basis."
- "The solution lacks a cyber asset attack capability."
What is our primary use case?
We are customers of ExtremeSwitching.
What is most valuable?
Their number one valuable feature is the inspection firewalls that carry out a deep packet inspection on a port basis. It's a feature they've had for a number of years. Our customers like the switching, which does the deep packet inspections but can also write traffic from one VLAN to the next.
Extreme has become more aggressive with its pricing. The cost per switch per port has come down quite a bit, making it very competitive in the small and medium-size market. It has made the solution more favorable.
What needs improvement?
All the solutions in this market are lacking cyber asset attack, surface management. It's not just Extreme, but Cisco, Juniper and Arista as well. The new multi-access age is upon us. In other words, billions of sensors and billions of IOT devices are all wirelessly connected and therefore cellular 5G communications, wifi and broad-spectrum communications are missing from the edge platforms. As a result, we're doing well with DOD and enterprise customers, because they have their Extreme core switches, but the switches don't understand cellular 5G, broad-spectrum. We provide value in that space. We offer the opportunity to go through APIs and integrate into wireless technologies. It's missing from the platform.
For how long have I used the solution?
I've been using this solution for 10 years, from the time it was owned by Motorola.
What do I think about the stability of the solution?
The solution is stable. We have certified Extreme engineers who are very familiar with the solution. Depending on the service level agreement with our customers, we typically have three or four qualified staff members that can handle Extreme.
What do I think about the scalability of the solution?
There is no problem with scalability. We have stackable switches for the IDFs and they have core switches for the MDFs. They can extend VLANs to the edge.
How are customer service and support?
The tech support is very helpful although there's always room for improvement.
How was the initial setup?
The initial setup is pretty straightforward as long as you have an open API so it's just a matter of connecting the APIs that feed the threat intelligence into the infrastructure.
What other advice do I have?
if you're looking to embrace Extreme, it is a good alternative to Arista or to Cisco, but I would encourage investing in the certification of one or two people; one on the writing side and one on the firewall side. The OS is different for each product and I'm a big fan of defense and depth, meaning different routers at the edge, different switches at the core. Extreme is competitive from a price perspective. They're a really good alternative to a default Cisco, but I just think the OS and the underlying features are kind of quirky. You need someone on staff familiar with it.
Extreme doesn't have their own APs, they're leveraging the Motorola stuff they acquired. A lot of the extreme access points are now end-of-life, and customers that are using the T5, T511's and the T524 switches, which is kind of the VDSL and the Cat3 version, are upgrading because they're end-of-life.
I rate the solution nine out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Offers a single management platform for multiple models of switches
Pros and Cons
- "The product offers a single management platform for multiple models of switches. The tool also allows users to manage multiple sites from a single dashboard."
- "The pricing of the universal switches is an area of concern that needs to be improved."
What is our primary use case?
I use the solution in areas related to the education sector, hospitality, and hotel industries. It is also useful for many general purposes. There are multiple use cases attached to ExtremeSwitching.
What is most valuable?
The solution's most valuable feature revolves around cloud management. The tool's capacity is high because it offers switches with 740 W over 24-port models. The tool's aforementioned main key feature makes it a usable tool for many businesses.
What needs improvement?
The pricing of the universal switches is an area of concern that needs to be improved. I am really satisfied with the switches, so I don't have any comments about what needs to be enhanced in the tool.
Though the product is scalable, there needs to be some enhancements in the product since there are multiple areas with inconsistent software.
The solution's technical support needs improvements. Sometimes, the technical support team takes a day to offer a solution to our company's queries. Fixing problems with the help of the support team is really complex.
There can be improvements in the product's pricing model.
For how long have I used the solution?
I have been using ExtremeSwitching for two years. I am a reseller of the tool.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution.
I deal with 11 customers of the tool.
Which solution did I use previously and why did I switch?
I have experience with products like Ruckus and tools from plenty of other vendors.
How was the initial setup?
The product's initial setup phase is straightforward, and it depends on the application. For some applications, it is complex, while for other applications, it is easy, meaning it all depends on the application and in which scenario we are installing the devices.
The first method is to manually configure the switches. The second way is to onboard the switches to the cloud platform, like ExtremeCloud IQ, and then manage it from the cloud. Cloud onboarding is easy and straightforward, and it can manage updates or configure all the switches from just a single dashboard.
The solution is deployed on the cloud or on an on-premises model. For the on-prem version, the tool offers very limited features and management ability. Lately, the product has been focusing on the cloud solution. I am not really satisfied with the tool's on-prem solution.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
I recommend that others carefully select the model of the product, and they need to consider it by taking into account the solution's releases.
In terms of the value of benefits added by the product, I would say that the switches can be used to make shifts in many scenarios. The product offers a single management platform for multiple models of switches. The tool also allows users to manage multiple sites from a single dashboard.
I rate the overall tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: May 9, 2024
Flag as inappropriateConsultant at a computer software company with 10,001+ employees
Robust, plenty of features, and reliable
Pros and Cons
- "The most valuable features of ExtremeSwitching are that they are robust and have plenty of features. There is a lot of functionality. They have a lot of other features ExtremeSwitching that you can get involved with but I haven't been using many of them."
- "ExtremeSwitching has many features but having come from Cisco environments, there is a steep learning curve to learning all the functionality."
What is our primary use case?
ExtremeSwitching is used in a network for directing traffic.
What is most valuable?
The most valuable features of ExtremeSwitching are that they are robust and have plenty of features. There is a lot of functionality. They have a lot of other features ExtremeSwitching that you can get involved with but I haven't been using many of them.
What needs improvement?
ExtremeSwitching has many features but having come from Cisco environments, there is a steep learning curve to learning all the functionality.
For how long have I used the solution?
I have been using ExtremeSwitching for approximately two years.
What do I think about the stability of the solution?
ExtremeSwitching is a reliable and stable solution.
Which solution did I use previously and why did I switch?
I have previously used Cisco switches.
ExtremeSwitching is a good switch. I've dealt with other carriers that are using the ExtremeSwitching and they love them. They find that they have more options and more reliable than Cisco but I haven't had any experience with failures of the ExtremeSwitching or Cisco. They've always been reliable for me.
How was the initial setup?
The initial setup of ExtremeSwitching difficulty depends on the individual. They have a lot of tutorials and information on the internet. If you were trying to take it out of the box and try and configure it without any assistance, it would be difficult. If you didn't have experience doing switching and routing, it would be difficult because the command structure is different than what people are normally used to. For example, Cisco, Dell, and other older switches. Dell and Cisco are similar in the OS configuration but ExtremeSwitching is different.
What about the implementation team?
The amount of people required for maintenance depends on the client's environment. For a medium-sized business, you can have one person maintaining it but that person is going to be on call a lot.
What's my experience with pricing, setup cost, and licensing?
There is a cost for ExtremeSwitching and if you want the support and maintenance, there are additional costs. My clients typically pay for the support and maintenance annually.
What other advice do I have?
There are a lot of solutions coming out that have more features than I need.
I rate ExtremeSwitching an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Project Manager at CITS
A stable platform with no downtime, breakage, performance issues
Pros and Cons
- "ExtremeSwitching is a good, stable platform."
- "ExtremeSwitching is scalable to a certain extent for SME-segmented IP."
What is most valuable?
ExtremeSwitching is a good, stable platform. There is no comparison between Cisco Nexus Flex and ExtremeSwitching. Cisco Access uses a standard model of the Flex content, which comes with the Cisco model for 96 ports and Fortinet support. We compared Cisco Nexus with Flex connectivity to extend the server connectivity with the 96 and FortiG uplink ports. The cost for Cisco was too high, so we were trying to go with some other models. First, the configuration part and all other content are readily available online. Second, there is no issue with the hardware and performance because many Flex switches, including older models, are still working. Specifically, Flex switches with serial numbers 5548 and 5596 are outdated but still working. We must replace these switches with 9000 or 9300 series switches of the same capacity.
What needs improvement?
Experiences with ExtremeSwitching depend on the customer. It keeps changing, but it has a high capacity, with more throughput and more ports for data centers. For regular customers, it is extremely good. We must go with increased capabilities and throughput for SMEs and data centers.
For how long have I used the solution?
I have used ExtremeSwitching for five or ten years back.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
ExtremeSwitching is scalable to a certain extent for SME-segmented IP. In India, people mostly choose Cisco for data center networks, but ExtremeSwitching is a good option for SME-segmented IP networks.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is good. We have already configured ExtremeSwitching for many customers.
What other advice do I have?
ExtremeSwitching is good, stable, and reliable. However, a few customers here use it for four to five years without any issues. There is no downtime, no breakage, and nothing else. The hardware is suitable. The configuration part is different if you compare it to other products. Many companies use score-based content, and ExtremeSwitching has a different command line type. If you can find out how to configure it, you can use it. Overall, I rate the solution a nine or ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager at a manufacturing company with 1,001-5,000 employees
Good performance, easy to install, and reliable
Pros and Cons
- "They are good. We have been using them for about two years, and we are satisfied with their performance. For our network environment, these switches are working fine."
- "Their support could definitely be better."
What is our primary use case?
We are using ExtremeSwitching X590 at the core level, and we are using ExtremeSwitching X440 at the edge level. We are using them in our company for switching purposes. They are for connecting the LAN network.
What is most valuable?
They are good. We have been using them for about two years, and we are satisfied with their performance. For our network environment, these switches are working fine.
What needs improvement?
Their support could definitely be better.
For how long have I used the solution?
We have been using them for about two years, but we have been using their other switches for more than 12 years. We have upgraded the core and a few edge switches.
What do I think about the stability of the solution?
They're quite stable.
What do I think about the scalability of the solution?
They're scalable. At this time, we don't have any plans for expansion. In the coming next few months, we are not looking for an increase in their usage.
How are customer service and support?
We hardly required any tech support since the installation. Their tech support is okay and can be improved.
Which solution did I use previously and why did I switch?
I've been associated with this company for the last seven years, and in this company, we have been using Extreme Switches for more than 12 years.
How was the initial setup?
The installation was good. It was quite straightforward. It was just an upgrade from old switches to new switches, which took two to three hours. The complete installation and mounting took three to four hours. That's it.
What about the implementation team?
We used their channel partner. They don't deal directly with the end clients. They do have their channel partners, and we implemented it through their channel partner.
They needed three to four people. There were two engineers, one manager, and one admin.
What's my experience with pricing, setup cost, and licensing?
It is not a subscription-based model, and there is no licensing concept. We have to pay for hardware AMC. We have hardware on our premises and for the hardware support, we have to go for the annual maintenance contract with the partner.
What other advice do I have?
I would recommend these switches. Their performance is good.
I would rate these switches an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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