We primarily use the solution for the networking infrastructure. Actually, we use lots of products. Some are for the center of the infrastructure, and some are for the distribution and so on.
Group Manager at a government with 5,001-10,000 employees
Stable with good technical support and good stability
Pros and Cons
- "The stability has been largely pretty good."
- "The interface could be improved."
What is our primary use case?
What is most valuable?
In our country, we have established a good relationship with the local representatives, and they made a good contract between us and the US, and they have offered good-priced performance rates for us. Mostly the price and the performance have been very valuable aspects of the solution for us.
You can scale the solution if you want to.
The stability has been largely pretty good.
What needs improvement?
The interface could be improved. Over the last few years, there have been acquisitions. Due to that, that, inevitably, there were some difficulties to get one management platform and keep it simple. Therefore, the interface, the user interface, the graphical user interface mostly, can be improved.
For how long have I used the solution?
I've been using the solution for more than 20 years. The brand's name has changed three times since I have started using them.
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ExtremeSwitching
November 2024
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816,406 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is mostly stable. We haven't really had any large problems with it over ht years.
What do I think about the scalability of the solution?
The solution can scale. If a company needs to expand it, it can do so. It's not a problem.
We have about 2,000 users on the solution currently.
I just started at a different company that is also using this solution, and I am unsure as to if the company has plans to increase usage at this time.
How are customer service and support?
Technical support has been very helpful and responsive. We've enjoyed working with them for the most part so far.
How was the initial setup?
The initial setup's level of difficulty can vary. It depends on the different settings that are needed by the company.
What's my experience with pricing, setup cost, and licensing?
The pricing of the product has been reasonable. It's not overly expensive.
What other advice do I have?
I am just a customer and an end-user.
At my company, we tend to use private cloud deployments as we prefer to use private configurations.
I'd rate the solution at an eight out of ten. I've been satisfied with how the solution has worked for me over the years.
I would recommend the solution, however, I would like to point out that it's very important to determine the real necessities of the organizations, and then select key products or brands that make sense.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Great analytics and security with good visibility
Pros and Cons
- "The solution can scale."
- "The licensing is expensive."
What is our primary use case?
We have high-power switches, like the ERS. It's good for a dense power environment of over 24 ports. It provides application visibility on the universal switches so I can have security integration with the NAC systems. There are plenty of use cases for this one product.
What is most valuable?
The analytics and security are great. They give us very good visibility over the network and what's happening at the network level from the switch.
It is stable.
The solution can scale.
What needs improvement?
In general, it's good enough. Maybe they should have an on-premises solution since some customers don't like cloud solutions, and the analytics is cloud-based only.
The initial setup requires assistance.
The licensing is expensive.
For how long have I used the solution?
I've been using the solution for more than three years.
What do I think about the stability of the solution?
The solution is very stable and reliable. I'd rate it eight out of ten.
What do I think about the scalability of the solution?
The scalability is pretty good. I'd rate it eight out of ten in terms of ease of expansion.
We have 12 people currently working on the product.
How are customer service and support?
So far, I haven't faced any issues and haven't needed any technical support.
How was the initial setup?
The implementation process requires technical experience.
We configure the devices one by one. How long it takes depends on the size of the solution and if it's connected to the controller or not. If the switches are not controlled, it can take a whole day. If it's controlled, it'll take a few hours.
We only need two people to handle deployment and maintenance tasks. They are network administrators or sometimes engineers.
What about the implementation team?
A company cannot set up the solution itself. It requires technical experience.
What was our ROI?
I'm not sure how much ROI we are getting out of the solution as the licensing cost is quite high.
What's my experience with pricing, setup cost, and licensing?
I don't like the licensing model. It's expensive.
What other advice do I have?
I would recommend the solution to others. I'd rate it eight out of ten in terms of overall functionality.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
ExtremeSwitching
November 2024
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Systems Engineer at a tech services company with 11-50 employees
Excels in configuration, reliability and performance
Pros and Cons
- "The solution excels in configuration and other aspects. It offers reliability and performance."
- "ExtremeSwitching hardware lacks flexibility compared to some other options."
What is most valuable?
The solution excels in configuration and other aspects. It offers reliability and performance.
What needs improvement?
ExtremeSwitching hardware lacks flexibility compared to some other options.
What do I think about the stability of the solution?
ExtremeSwitching is stable.
What do I think about the scalability of the solution?
The scalability of the Extremeswitching solution is uncertain. Further evaluation is required to determine if it is satisfactory.
How are customer service and support?
There are some challenges with the availability and expertise of ExtremeSwitching engineers. Technical cases often seem already open when assigned, but there can be delays in getting assigned to an engineer. The engineers are generally helpful and capable of resolving issues during the session.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Arista Networks. Arista Networks offers various platforms for networking solutions, but they do not have a specific platform dedicated to cybersecurity. Instead, they provide networking solutions primarily for data centres, cloud computing, and high-performance computing environments.
How was the initial setup?
If you want to run the switch as a standalone unit, not integrated into the fabric, then deployment is easy. However, integrating it with the fabric technology requires additional work and setup.
I rate the initial setup a five out of ten.
What about the implementation team?
Actually, like any other vendors, ExtremeSwitching is acquiring companies. They are either acquiring entire companies or obtaining specific technologies from other companies. As I mentioned earlier, in the case of Campos, they acquired Avaya switches, and they have been performing well with that acquisition. Subsequently, they acquired a company, or rather the technology from a company, called Brocade.
What's my experience with pricing, setup cost, and licensing?
The product is expensive because of its working nature.
What other advice do I have?
Brocade was previously very good at data centre switching. The switches were suitable for data centres but not for Compass. They performed well when we were with Brocade. When Extreme acquired it, they didn't improve it or hire more engineers to enhance the technology— some customers are experiencing issues with these switches, which has impacted Extreme's reputation. e used to sell Combo switches, and our customers were happy with them.
ExtremeSwitching use uses its fabric technology.
If you want to access any switches, it's like using a CLI. It is a command-line interface; you can run commands to perform actions. The centralized management of these switches is also controlled through the command line. The customer prefers GUI for traffic control. There might be an alpha version of this GUI, but there's no information yet. Consequently, the customer faces challenges managing these switches because they're unfamiliar with such interfaces.
Overall, I would rate the solution a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Last updated: Apr 1, 2024
Flag as inappropriateLogistics Supervisor at Andromeda Distribution Corporation
Performs well, reliable, and good support
Pros and Cons
- "The performance of ExtremeSwitching is good."
What is our primary use case?
I am using ExtremeSwitching for networking in my organization.
What is most valuable?
The performance of ExtremeSwitching is good.
For how long have I used the solution?
I have been using ExtremeSwitching for approximately four years.
What do I think about the stability of the solution?
The stability of ExtremeSwitching is good.
What do I think about the scalability of the solution?
We have 13 people using this solution in my organization.
How are customer service and support?
I was satisfied with the technical support.
How was the initial setup?
The installation ExtremeSwitching is straightforward.
What's my experience with pricing, setup cost, and licensing?
There is no license required to use the solution. The hardware controller is expensive, and this is why I prefer controlling ExtremeSwitching on the cloud.
What other advice do I have?
I would recommend ExtremeSwitching for others.
I rate ExtremeSwitching a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Head at a tech services company with 11-50 employees
Interchangeable licensing, reliable, and has good support
Pros and Cons
- "Performance is good."
- "I believe they should be more aggressive in terms of pricing."
What is our primary use case?
ExtremeSwitching is primarily used for Smart city projects, as well as a campus network. There are multiple customer requirements for government networks. These are some of the scenarios in which we have positioned Extreme.
What is most valuable?
Performance is good.
What needs improvement?
I believe they should be more aggressive in terms of pricing. That is most likely the only thing they need to work on.
They must work on pricing because you are competing with industry leaders such as Cisco, Hetty, Aruba, and Juniper. In terms of pricing, they need to be a little more aggressive in terms of switching. Because the Indian market is very price-sensitive, they must work on this.
For how long have I used the solution?
We have been working with ExtremeSwitching for seven years.
What do I think about the stability of the solution?
This is a stable solution. We have had no issues with the stability of ExtremeSwitching.
What do I think about the scalability of the solution?
ExtremeSwitching is a scalable solution.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
We also work with ExtremeCloud.
What's my experience with pricing, setup cost, and licensing?
The licensing is good with the cloud. They are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset.
What other advice do I have?
I would rate ExtremeSwitching an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Manager, Information Technology at a university with 201-500 employees
Makes memory configuration easy but could be cheaper
Pros and Cons
- "Setup was easy. It only took a couple of hours to set up."
- "It could be cheaper in general."
What is most valuable?
Memory configuration is easy.
What needs improvement?
It could be cheaper in general.
For how long have I used the solution?
I have been using this solution for five years. It's useful for exporting files.
It's deployed on-premises.
What do I think about the stability of the solution?
The stability is good. I'm satisfied with the performance.
How are customer service and support?
Technical support is fine.
How was the initial setup?
Setup was easy. It only took a couple of hours to set up. We used a team of two engineers for deployment.
What's my experience with pricing, setup cost, and licensing?
The price is expensive. We pay for a license, but you have to pay more if you want to increase the number.
What other advice do I have?
I would rate this solution 7 out of 10.
It's better to use one solution than to combine ExtremeSwitching with another solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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